Zoho Payroll: Product Updates For India - September 2023

Zoho Payroll: Product Updates For India - September 2023


As we enter the vibrant month of September, we are back with a focus on serving you and your employees better. Our mission over the past month has centered around providing flexibility in the way you handle unique employee payments. We're excited to share two enhancements that exemplify our commitment: 

1. Reversing Loss Of Pay (LOP) for employees
2. Processing arrear payments for employees

Reversing Loss Of Pay (LOP) for employees

Understanding LOP 

Loss of Pay (LOP) refers to the deduction from an employee's salary when they are absent from work without prior approval or after exhausting their paid leaves. This deduction can sometimes lead to financial strain for employees with legitimate reasons for their absence.

Reversing LOP for employees

With our new LOP Reversal feature, you can now rectify such situations for employees who have legitimate reasons for their absence. By reversing the LOP deduction for the upcoming months, you ensure that the employee is compensated fairly and accurately.

Real-life scenarios where you can use LOP

1. Post-Approval Acknowledgment: Consider an employee who took unapproved leave due to personal reasons. Later, their leave was retrospectively approved. With LOP Reversal, you can seamlessly reverse the deducted amount, aligning their compensation with the approved leave.
2. Medical Necessity: Sometimes, an employee's absence may be due to medical reasons that weren't initially covered by paid leave. If they provide medical certifications or valid proof later, LOP Reversal enables you to make amends and ensure equitable pay.
3. Payroll Accuracy: Mistakes can happen in payroll processing. Imagine an employee's LOP was deducted in error due to a miscalculation. LOP Reversal empowers you to rectify such oversights, avoiding unnecessary deductions and maintaining payroll accuracy.

If you face similar situations in your organisation, learn how to reverse LOP by referring to our help document.



Arrear payments for new employees

What are arrear payments?

Imagine an employee joining your company just after the payroll for that month is processed. They've earned their wages but it hasn't been processed due to the timing. This is where the New Joinee Arrears feature comes into play.

Processing arrear payments for new employees 

When you mark someone as a New Joinee, Zoho Payroll calculates the money they've earned based on the days they've worked since joining. This sum is then added to their first regular paycheck, ensuring they're compensated fairly. If you would like to know how to process arrear payments for employees, refer to our help document.





If you're interested in knowing how you can combine business expense reimbursements and the salary payments of employees, read our new blog on our Zoho Expense integration.



That's a wrap for now! We are always eager to hear your suggestions so we can help you do payroll better. Feel free to share them in the comments below.
If you need assistance, please write to us at support@zohopayroll.com, and we'll help you. Stay tuned for more updates from Zoho Payroll!

With a shared purpose,
The Zoho Payroll Team





      • Sticky Posts

      • Zoho Payroll | Quarterly Product Updates For 2024

        As we navigate through the ever-changing payroll landscape, we bring you the latest updates that span the first quarter of 2024, tailored to meet the diverse needs of employers and employees in India, the UAE, and the US. From useful integrations to refined
      • Introducing Academy 🎉: your go-to hub for all things payroll

        Hello! We're thrilled to launch our newest payroll resource hub - Academy by Zoho Payroll [for India] - the information repository where you can go to learn everything about payroll. Introducing Academy by Zoho Payroll Why did we build Academy? Payroll

        • Recent Topics

        • how to get all the records in the custom View more than 200 records , Without using the page Concept

          how to get all the records in the custom View more than 200 records , Without giveing page as default in the Loop Concept Pls help how We can Achive this void schedule.Lead_Attempt_To_contact_schedule_10_30() { pages = {1,2}; for each pg in pages { query_map
        • The way that Users can view the ticket

          I have created users. What I would like to achieve is the following: All users under the same company account should be able to view each other’s tickets.
        • Zoho UAE SMS/WHATSAPP

          Hello everyone, so I have a question as regards DC and their impact on automation, integration and app usage. For example I am working with a UAE clientniw but each time I tried to connect their WhatsApp and sms then automate their process I tend to receive
        • Looking to Flag or Tag contacts/ accounts on Zoho Desk?

          I am looking for a way to flag certain accounts and make it obvious on the views pages. So for example if a has a certain package or needs extra attention it is clear before even clicking on the ticket. This could be via adding a tag or flag onto an account,
        • setting date-time field from string

          hello everyone, i hope someone could help me. i have a date-time field in a form that i want to fill in from two separate fields of date, and time. i need to combine the two fields to a one date-time field but can make it work. i tried to convert the
        • Calendars and CRM Contacts

          I'm finding having multiple calendars in Zoho One so confusing. I have a few questions so I can get this straight. We have a meeting room that we have set up as a resource in Calendar. Can this be set up in Bookings and the CRM Calendar? Using Zoho Calendar,
        • Announcing new features in Trident for Mac (v1.23.0)

          Hello everyone! Trident for macOS (v.1.23.0) is here with interesting features and thoughtful enhancements to elevate your workplace communication and productivity. Here's a quick look at what's new. Record your meetings. You can now record audio and
        • Applying a record template

          Hi all, I can't figure this out. I hope you can help. The scenario: We have learners who have to complete a 'digital' journal with tasks in order to qualify. Those tasks, once completed, need a final signature from their 'Mentor', which will trigger their
        • Quickbooks invoice with Zoho Creator

          Is it possible to push data from Zoho Creator directly to an invoice on QuickBooks? If so, where can I find information on how to do this?
        • Help: Capture full page URL in hidden field when same Zoho Form is embedded on multiple pages (iframe)

          Hi all, Goal Use one Zoho Form across multiple pages and record the exact page URL (incl. subdomain + path + hash) where the user submitted it. Example pages: https://www.example.com/cargo/ https://www.example.com/cargo/containers/#contact https://cargo.example.com/auto/
        • Automatically Populate fields - HELP!

          There have been many discussions on this but I still can't seem to get it to work for me. I am trying to create a lookup field and have other fields automatically populate. Based on the instructions in the Help Center, I should be using the "on user input". It's just not working, here is the layout...   Both forms are in the same application. Current form is called Add Note, form to fetch records from is called Add Client. Lookup field is called Select_Client_ID related field in fetch form is called
        • Push notifications to portal users

          Hi all, it is possible to send push notifications to portal users?
        • Rename the attachment from record template pdf in the sendmail deluge script

          Hello Zoho, I urgently need a feature to rename record templates that I send via the sendmail feature. The program I created sends emails to clients with an invoices that have been created in the invoice database. If the user selects 3 invoice numbers,
        • Alt Text On Multiple Images

          I'm using Zoho Social to post to a charity website. Often the posts have multiple images, but it seems there is only one field for Alt Text. Does that mean I can only include it for the first image? Or is there a way to add alt text for all the imag
        • [SOLVED] Getting 401 when trying to download ticket attachment via API

          I'm able to use the API just fine to access ticket content. But I cannot download ticket attachment, keep getting 401 Client Error. Example: https://desk.zoho.com.au/api/v1/tickets/{ticket_id}/attachments/{attachment_id}/content?orgId={org_id} For headers,
        • Zoho project – Workdrive integration.

          Hello everyone, I was wondering something, we did the Zoho projects integration with Zoho Workdrive but nowhere during this integration we could set the location of the folders that would be automatically created in Workdrive. As I understand it, it creates
        • Scriptを埋め込みたくてOn User Inputを探しているのですが・・・

          編集モードで、Scriptを埋め込みたい項目を選択し、「項目のプロパティ」パネルで、その下のほうに「フィールドアクション(Field Actions)」という見出しがあると聞いたのですが、そもそも、それが見つかりません。そのために、On User Inputなどのイベントが選べません。 画面の英語を日本語に訳しているためにわけわからん状態になっているのかも知れませんが、わかる方、いらっしゃいますか?
        • Problem with cloud query exceeded

          When making a call I get this error, It is associated with a function in node that calls external APIs This is the code //tokenConsultar = thisapp.ObtenerToken(); //input.token = tokenConsultar.get("output").toMap().get("token");
        • Showing Total of Funnel Chart Legend (With Values) Items

          Hi, We are using the funnel type chart for displaying our zCRM sales pipeline stages and associated sum of deals in each stage.  We have configured the legend to show the associated value (Deal Amount (Sum)) for each stage adjacent to the legend items (Stages). Is there a way to display the total of the values in the same chart?  For example, at the bottom of the legend or maybe as a #merge placeholder in the legend title?
        • How to Convert VCF Contacts to CSV using Excel

          Many users switch from traditional address books to digital formats like vCard and CSV. These formats allow users to easily manage their contacts. However, a difficulty comes when you need to transfer your contact information to another application or
        • Field authorization for Linking module in Zoho CRM portal

          Hi guys! Currently building a customer portal for one of my clients, and I ran into a bit of a roadblock while using a multi-select lookup field. The issue is that there is no way to hide or define access in the linking module created by this multi-select
        • Kaizen #63 - Layout Rules in Zoho CRM

          Hello and welcome to another week of Kaizen! This week, we will be discussing Layout Rules in Zoho CRM. If you need to modify the layout of a module based on user inputs, or to show or hide sections based on the value of a specific field, we have got
        • Zoho CRM Portals - allow access per account

          Hello all, I am trying to set up a portal for our customer but I seem to be hitting an obstacle and I am not sure if it is my problem or a limitation in the software. So basically the way I understand the portal Contact Email > Each Record or Related
        • Android - Writer não acentua em Português com teclado bluetooth

          Gosto muito do Zoho, tanto o Note quando o Writer. Infelizmente, o Writer sofre de um problema sério: ao usar um teclado bluetooth, forma mais cômoda de lidar com um processador de texto, os acentos (todos!) da Língua Portuguesa não são aceitos. Todos
        • Set File Upload fields as mandatory

          Currently the CRM for some reason lacks the ability to set a file upload field as mandatory So we have an issue We have a requirement that before a Deal stage is set as Deal is Won the member needs to upload a file Now for some weird reason in Zoho I
        • Editing HTML in Zoho CRM Email Template

          I am trying to create a template within the CRM email option, but need to be able to use custom HTML. There does not seem to be a way to do so.
        • Ability to CC on a mass email

          Ability to CC someone on a mass email.
        • How to make attachments mandatory

          I want the user to be unable to mark an opportunity as Closed – Won if it doesn’t have any attachments. I’ve already tried client scripts and functions, but nothing worked.
        • SLA Ticket Report

          From data to decisions: A deep dive into ticketing system reports Service level agreement (SLA) ticket reports in a help desk system are crucial for ensuring that services are delivered according to established commitments. They help maintain accountability
        • Zoho Backstage - PCI Compliance / Web Security

          I have a couple of questions related to Backstage and payment processing.... 1. my purchasing division is not giving approval to use Backstage yet because of some security issues. In order for us to take payments via a payment gateway like Authorize.net
        • Zoho Tables August 2025 Update: Faster and Smoother

          We’ve been working behind the scenes to make Zoho Tables faster, lighter, and more reliable. Here are the highlights: Faster Response Times Optimised the way responses are generated. Reduced memory consumption by 20–25%, leading to smoother performance
        • Video Upload from app says "unsupported aspect ratio" but is verified to be correct.

          I and my social media person are experiencing a problem where Social will not accept video uploads to Instagram. The error we receive is "unsupported aspect ratio" but looking directly at the file in question we see that the width and ratio both match
        • Disposable Email Addresses

          Dear zMail Team, Can you also bring out a few disposable email addresses for each accounts? That way occasional registrations and imminent spam from them can be largely solved right? ---- Deepak Vasudevan http://thamizhththendral.blogspot.com/
        • Zoho sheet - Zoho expense

          I want to schedule to create an expense using Zoho Sheet and flow. That is the EMI that I pay on a particular date to the bank and should be itemised, like principal and interest on the loan. Can someone help me in this regard??
        • Ability to configure a schedule/shift for each user and/or crew in Zoho FSM

          Hello, In our team of Field Agents, we have different shifts. Some field agent always work from 7:00 AM to 4:00 PM while others work the evening shift like 4:00 PM to 11:00 PM. Sometime shift are on weekdays only or on weekend. It would be great to be
        • Free webinar: Streamlining customer service paperwork with the Zoho Sign extension for Zoho Desk

          Hello Everyone! Have you been wondering about bridging the gap between digitised customer service and business paperwork? Join our free webinar to learn how you can do this by connecting Zoho Sign, our digital signature app, with Zoho Desk, our online
        • Zoho Books | Product updates | July 2025

          Hello users, We’ve rolled out new features and enhancements in Zoho Books. From plan-based trials to the option to mark PDF templates as inactive, explore the updates designed to enhance your bookkeeping experience. Introducing Plan Based Trials in Zoho
        • Mail Search should allow grouping by conversation like Gmail.

          Having switched from gmail I have found the search function hard to use. Mostly because mail is not grouped by conversation in search. If I search for a word when looking for a conversation had with someone then sometimes 10 emails will come up from the
        • Improve Zoho Learn updated article notifications

          I noticed today while updating an article, that the notification users get says "[User Name] has published article [Article Name]..." My feedback to the product team is that it would be really helpful for an end user, if the system notification differentiated
        • Safari Support

          Safari, the world's second largest browser, zoho desk does not officially or fully support. That needs to change.
        • Next Page