Transfer Cases in Zoho People

Transfer Cases in Zoho People

Hello, 

I'd like to know whether there is any way to change the requester of Cases in Zoho People. The reason for this is that I initially created a Zoho People account in my company's domain address alex.tom@invisorglobal.com, but when we decided to transfer to Zoho workplace, we were unable to migrate this user because People was already the admin in this email. So we created a temporary Gmail account, alexinvisor@gmail.com, and transferred control. However, we now need to update the temporary mail id to the domain mail. While doing that need to change the cases ownership / requester to the user in company domain mail. 




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