The flow trigger from zoho project on zoho flow is not working since more than 24h

Our tickets remain unanswered and our teams cannot work properly.

The implementation of a tool like Zoho flow is very important for us and our daily processes. Your tool is very good but if you can't ensure an uptime higher than 99%, then your tool can't address serious companies with complex issues and processes.

We have been blocked and without news for 24 hours and this is not acceptable.

How can we have confidence in your tools for our complex processes in the future if we are in fear that problems of this type can happen at any time without correction and quick information?