Zoho Sprints kb

Zoho Sprints kb

I'm Zoho One ID user  104897 and I'm happy to use Sprints. I'm reading the kb on  https://help.zoho.com/portal/kb/zoho-sprints/scrum-guide but I have an error " Unable to process your request".
Furthermore I can't create an account in help.zoho.com.
how can I read all knowledge and guide?
Thank you

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