Zoho stopped receiving emails from Wordpress/Contact Form 7

Zoho stopped receiving emails from Wordpress/Contact Form 7

Recently (we think about 2 weeks ago), messages sent from our Wordpress website www.h2gold.com.au, using Contact Form 7 and Google recaptcha, stopped being received in our Zoho mail.

The website is about 4 years old, and was configured with Zoho's MX records from the start. And worked fine most of the time.

I have since updated Wordpress 5.3  and CF7 5.1.5 and also upgraded Captcha to V3 with new keys. All indications from the website indicate everything should be fine. Green box message "Thankyou your message has been sent" is displayed.  Yet the message is not received in the inbox or spam folder.

I have added the email address and domain to the Trusted addresses & domains lists.

Can anyone suggest why Zoho has stopped receiving our CF7 form emails??

Thanks in advance.


      • Sticky Posts

      • Zoho Mail POP & IMAP Server Details

        Hello all! We have been receiving a number of requests regarding the errors while configuring or using Zoho Mail account in POP/ IMAP clients. The server details vary based on your account type and the Datacenter in which your account is setup. Ensure

      • Important update on Group Management | Zoho Mail

        Dear Zoho Mail Community, This post is to inform you all of the following updates on the Group Management in Zoho Mail. Group Member Addition: If a group member is added to an organization group in a Zoho Application, the member will be automatically

      • Mastering email etiquette and best practices to follow in Zoho Mail

        Hello Zoho Mail Community, We’re thrilled to invite you all to our upcoming webinar: Mastering email etiquette and best practices to follow in Zoho Mail. Join our live webinar for expert etiquette tips to enhance your professionalism and elevate your

      • 📣 📣 ZUG Meetups India - Explore Hybrid Workspaces using Zoho Workplace - Meet and Learn! 🧑🏽‍💻🧑🏽‍💻

        We are excited to announce the User Community initiative to meet you all in person and help you explore the need of the hour - Hybrid Workspaces using Zoho Workplace. We aim to help you to setup your Digital Workplace effectively so that your employees

      • Announcing Zoho Mail - Inactive user Policy

        Dear Zoho Mail users, Thanks to all of you for your continuous support.  We have recently started implementing the Inactive User Policy, for Zoho Mail.  A user is considered as inactive, if the user has not logged in to the Zoho mail account for a period of more than 120 days. The login through POP, IMAP and Active Sync are all taken into account for tracking the period of inactivity.  Whoever received the communication need not panic, as we have just communicated our policy to all the users.  To