Zoho Support

Zoho Support

1) Question:  Where is the best place to post issues and questions regarding Zoho Apps if we are a Zoho One subscriber with premium support?  Here?  or in the individual product forums.

2) As a customer it's very hard to manage a list of support issues when your support team closes every ticket immediately after responding, even if there is follow-up requested to the customer.     It may be more convenient for you to do this, but I have a list of 403 issues I've posted over the years and sifting through them all to determine which ones have been resolved would be infinitely easier if the status reflected the actual status of the ticket.  Many things have fallen through the cracks.   I'm having to design my own tracking database to manage Zoho tickets which I feel should be un necessary.    My 2c 


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      • How to Add Users to your Organization in ZohoMail?

        A better clarity so you can create other users to start using Zoho Mail. You can directly Add Users from the Control Panel to your Organization. You can invite users with the existing email address. If the person (user) already uses ZohoCRM, then you can import users from Zoho CRM. You can also import them using a .csv file. (if you are planning to add them in Bulk)  In this topic, We will be discussing on how to Add and Invite users only.  The Import options are self explanatory. ____________________________________________________________________________________________________________