Tips and Tricks 12: Color your ticket classes
Hello everyone, Colors create visual interest, convey meaning beyond words, and can shape how information is perceived. Using color to distinguish your ticket classes can make your tickets stand out on your microsite or match them to your event's brand
What's New—August 2023
Dear Backstage users, We spent August working on a lot of under-the-hood improvements and squashing quite a few bugs. The result? Backstage runs much more smoothly now. And in the midst of all this, we also rolled out a new feature that we're sure you'll
Zoho Backstage - PCI Compliance / Web Security
I have a couple of questions related to Backstage and payment processing.... 1. my purchasing division is not giving approval to use Backstage yet because of some security issues. In order for us to take payments via a payment gateway like Authorize.net
Keynote
How do I create keynote speakers for the various sessions? One has appeared as a Keynote (I do not know how I did that) but I cannot now add other Keynote speakers.
Backstage Alternatives
We run a professional community of credit union professionals and have been hosting all of our events using Backstage for last 4-5 years However, the recent changes in Backstage, especially what is included in Zoho One version is very limiting e.g. the
Multiple Ticket Classes
The number of Ticket Classes is increasing very fast for our event due to multiple ticket combinations. For example, we have five (5) ticket categories - Member, Additional Member, Non-Member, Youth and Guest. The Premium version allows five Ticket Classes.
What's New—July 2023
Hello everyone, At Backstage, we believe it's the small things that make the big picture, and this month's been about just that. Our existing features have undergone quite a few updates and enhancements, and we hope you can see the difference in how much
Nervous hosting virtual event with Zoho Backstage OnAir
We have been hosting virtual events for last several years using different platforms. This time, we are planning to use Zoho Backstage OnAir. I am very nervous about the service availability, quality and ease of use from the audience, speakers and exhibitors
What's New—June 2023
Hello everyone, We spent June working on a couple of under-the-hood improvements to make your event planning experience smoother. Here are the latest updates from Backstage. Export the list of attendees who bookmarked a particular session. Access this
Is it possible for event attendees to view all event participation history from My Page in ZohoBackStage?
We are looking to host multiple events at ZohoBackStage. If the same person registers for multiple events, we would like to be able to see all the events that have already been registered for on a single My Page. If this is feasible, please let me know
Campaigns (Backstage) Contact Data
Hi, I am trying to capture the field (Service Status) within the related contacts module within the Campaigns module - which is setup within the CRM, in particular the template for Zoho Backstage - whereby when a ticket is purchased, or a customer checks
Single Ticket Promo Code
How do I set up a promo code that affects an individual order - for example, two free tickets per order? Right now, I am only able to set the total number of promo code uses per event, not per order. If I set the limit to 10 total, the first attendee
How can I create new themes in Backstage
How can I create new themes in Backstage? We want to show different variety of events that host and find themes to be very limiting. Thanks
Add Ability to Add SCRIPT code
We really really really really need the ability to add SCRIPT code to section blocks, or AT LEAST into Header and Footer of website. This should be as high of a priority as possible, because it allows us zoho backstage customers to integrate existing external SaaS solutions to features that we need to have, before having to wait for you (Zoho) to build them. It gives us the ability to supply temporary solutions to missing features from you.
What's New—April 2023
Hello everyone, We spent April working on a couple of under-the-hood improvements and squashing quite a few bugs. The result? Backstage runs a lot more smoothly now. And in the midst of all this, we also rolled out a new feature that we're sure you'll
is it possible to remove the google maps integration from Zoho Backstage?
we are trying to make our event portal as compliant as possible with GDPR however it is linking with Google maps - how can we remove this?
is it possible for me to edit the text in the cookie banner and the "customize" pop up for cookie consent?
The cookie banner and customize cookie consent pop up is not comprehensive enough and I need to be clearer, how can i edit this text?
Paypal payments go through but they don't always end in a issuing ticket
This happens sometimes. And sometimes it just works fine. I can't tell what it is that causes the following problem: I have an event with Paypal payments. When the person pays with Paypal, Zoho Backstage usually issues the e-ticket and sends it to the
What's New—May 2023
Dear Backstage users, At Backstage, we believe it's the small things that make the big picture, and this month's been about just that. Our existing features have undergone quite a few updates and enhancements, and we hope you can see the difference in
Zoho Backstage for Agencies ?
Hello, I have been exploring the new app Backstage and so far it meets all my requirements to organize events for my own company. We are an agency and we may in the future run events for some of our customers. Like you have Zoho Social for Agencies, are you planning a similar approach for Backstage? Many thanks, Regards, Victor MdS
What's New—Jan 2023
Hello everyone, We spent January working on a lot of under-the-hood improvements and squashing quite a few bugs. The result? Backstage runs a lot more smoothly now. And in the midst of all this, we also rolled out some new features that we're sure you'll
recorded sessions for virtual events
We are planning to host a full day virtual event using Zoho Backstage on-air. We would like some of the sessions to be playback of a recording. e.g. during breaks - we would like to play back - some recorded video. Is it at all possible? How to best do
Error when cloning Gallery
Hello, I'm cloning multiple time one event, today. I noticed that for every clone, I get the same error (screenshot). The gallery has a problem. Is the Gallery mentionnend in the summary, the event gallery ? It is not that obvious (event if this is the
Introducing: Zoho Backstage's revamped email designer
Hello everyone! We've made some major updates to the emails feature in Backstage as we know how important it is for you to keep communication lines open with attendees, send out important details about your event, and run promotions, all while staying
Left aligning emails
Hello, I'm trying to left align the content of the emails... But I don't know how. Email are usually left centered, just like this post or the editor shown on the screenshot. Help !
What's New—March 2023
Hello Backstage users, We're always looking to improve the Backstage experience, so we've worked on some enhancements to the ticketing and exhibitor features. We've also made a few other general updates as well. We hope that this will help you organize
How can I remove this button and text from my attendee emails in Zoho backstage?
I can't figure out how to remove the "sign in to event" button and the text below it from my emails in Zoho backstage.
Backstage - Cloned event date errors
When cloning an event and adding a new date, the countdown clock updates with the correct details as does the venue details. The actual date in the design and the event time doesn't reconfigure based on the new information and instead still refers to
What's New—February 2023
Dear Backstage users, This time we've rolled out a new feature to help you with further customizing your microsite in order to provide more flexibility for collecting information from event participants. Along with this, our existing features have also
Custom fields in events
Hi, I'm interested in using custom fields in Events. My use case is that we have multiple events a year (3 to 4), which are of different kinds. I like to "qualify" them by a "Kind of event" field, or by an event code. Backstage events are synchronized
Eingebetter Backstage-Kalender in deutsch
Besteht die Möglichkeit den Kalender vollständig auf Deutsch zu übersetzen?
Spotlight 36: Custom sections for your microsite
An easy way to add more elements or information to your event microsite is to use custom sections. Custom sections provide you with a space to plug in, embed, or replace existing content all the while staying in line with your selected design or theme
Hide default branding message
Warum können wir den "Zoho Backstage" Hinweis nicht aus dem Footer nehmen? Bisher haben wir alle Events geklont und die Sprachtabelle importiert, das Zoho Backstage Logo erscheint nicht. Nun haben wir ein neues Events angelegt, ohne eine Kopie zu machen,
How to resend Cancelled Event email
Hi, Is there a way to send the Mail sent when an event has been cancelled. I couldn't find a way to do it. It might be hidden somewhere in the interface, but couldn't figured how. (I need to resend it as it seems some participant didn't received it, not
What's New—December 2022
Hello everyone, As we head into the new year, here are the latest updates from December 2022. Reminder emails can be scheduled from the Reminders tab to inform participants about upcoming activities for your event or prompt them about something they should
Backstage: Event Calendar Widget for Website
Hello, Love what I'm seeing with Backstage. As an organizational coaching/advising/consulting firm, we often have many different events each month. I would like to see a widget or code to create a calendar that aggregates all of the events with filtering options for an "events" page on our company's website. A tool similar to this: https://wpshindig.com/ would be great! Thanks, Byron
UI/UX problem on time
HI, I'm editing a lot of date and bumped into a UI/UX problem. Hours can have one or two digits and depending of what is displayed, you need to enter the correct amount of digits that is diaplyed, or the cursor will mess up. The major problem is when
24 hours clocks
Hi, I would suggest to add a setting to be able to set Events hours in 24 hour format, specifically for non english speaking events. In the event below, in french, am and pm has no meaning in french. Kind regards
Customizing Portal page
Hi, As we have a lot of events, the custom domain is really usefull to see all current & future events. Our events are limied to 12 people. However I've a request to display events that have still tickets (ie, less that 12 people bought the tickets).
Reloading the draft page loads the live page
Hi, As I'm preparing on a lot of draft events, I'm constantly on the events draft page. Sometimes I need to reload that page. But everytime, Backstage reloads the live page instead. In fact, it seems there is a redirection to the live page from the draft
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