What's New—October 2023
Hello everyone, We're always working to improve the Backstage experience for you. This time, we've rolled out some updates to make your event planning a little easier. Here's everything that's happened the past few months in a nutshell. You can now edit
How to include a link in email using variable
Hi, we are using "other service" a the web diffusion service. (It's a zoom link but we haven't found a way to use the embedded zoom service using multiple zoom licences (we can't select which zoom webinar licence we want to use)). How can we use the variable
Re-send QR code to attendees
Hello, is it possible to re-send the QR code to registered attendees? We want to include the QR code in the reminder email which we are sending one day before the event so that guests won't have to look too long for it on the day. So far I haven't been
Add to Calendar Option
Once an attendee buys tickets and gets the confirmation page, the Backstage should offer options to get the event to their calendar. The options should include native links for Google Calendar, Office 365 and Zoho Mail, as well an option to download it
Which module best to use when you run a venue event management business?
Dear Zoho community, We are opening a venue in a couple of weeks where we rent out a board room, a stage, an entire auditorium and a studio for speakers, events, etc. This will include catering. In order to create a system where I can track events, sales,
Global Stats for KPI
Hello, I'm using Bacskateg for a client. There are multiple events a year. She asked me how to get the number of attendees in 2022 (not mentioning distinct or not). How can I get global statistics like that in Backstage ? Note, this is across all events
Regarding the Zoho backstage
Looking to host a conference.Was wondering whether the participants will get a mail to join before the scheduled time and should they login or can they join the conference without logging in
Networking in Backstage - only 85 out of 235 registered people have access to networking.
Anyone else have this problem? We have the event site set up per Zoho's defaults - Exclusive Event Participants: Only selected event participants can access this page. We have ALL of the check boxes below checked so that everyone for the event is allowed.
Introducing Lead Capture: Empower exhibitors to capture leads effortlessly
Events provide a great opportunity for exhibitors to generate awareness and engage with potential customers. Efficiently distributing attendee information to exhibitors through a seamless and secure way is of paramount importance. Introducing Lead Capture
What's New—September 2023
Hello everyone, We spent September working on a couple of under-the-hood improvements to make your event planning experience more smoother. Here are the latest updates from Backstage. Sponsor categories can now be configured with the MAD currency. You
Is there a way to turn off - "Get Sign in Email"
Users are complaining that each time they want to go to the event site on Backstage hey have to enter their email and then go to their email to get the code and come back to the site. Is there a way to turn this off and they can use a password, or a work
Tips and Tricks 12: Color your ticket classes
Hello everyone, Colors create visual interest, convey meaning beyond words, and can shape how information is perceived. Using color to distinguish your ticket classes can make your tickets stand out on your microsite or match them to your event's brand
What's New—August 2023
Dear Backstage users, We spent August working on a lot of under-the-hood improvements and squashing quite a few bugs. The result? Backstage runs much more smoothly now. And in the midst of all this, we also rolled out a new feature that we're sure you'll
Zoho Backstage - PCI Compliance / Web Security
I have a couple of questions related to Backstage and payment processing.... 1. my purchasing division is not giving approval to use Backstage yet because of some security issues. In order for us to take payments via a payment gateway like Authorize.net
Keynote
How do I create keynote speakers for the various sessions? One has appeared as a Keynote (I do not know how I did that) but I cannot now add other Keynote speakers.
Backstage Alternatives
We run a professional community of credit union professionals and have been hosting all of our events using Backstage for last 4-5 years However, the recent changes in Backstage, especially what is included in Zoho One version is very limiting e.g. the
Multiple Ticket Classes
The number of Ticket Classes is increasing very fast for our event due to multiple ticket combinations. For example, we have five (5) ticket categories - Member, Additional Member, Non-Member, Youth and Guest. The Premium version allows five Ticket Classes.
What's New—July 2023
Hello everyone, At Backstage, we believe it's the small things that make the big picture, and this month's been about just that. Our existing features have undergone quite a few updates and enhancements, and we hope you can see the difference in how much
Nervous hosting virtual event with Zoho Backstage OnAir
We have been hosting virtual events for last several years using different platforms. This time, we are planning to use Zoho Backstage OnAir. I am very nervous about the service availability, quality and ease of use from the audience, speakers and exhibitors
What's New—June 2023
Hello everyone, We spent June working on a couple of under-the-hood improvements to make your event planning experience smoother. Here are the latest updates from Backstage. Export the list of attendees who bookmarked a particular session. Access this
Is it possible for event attendees to view all event participation history from My Page in ZohoBackStage?
We are looking to host multiple events at ZohoBackStage. If the same person registers for multiple events, we would like to be able to see all the events that have already been registered for on a single My Page. If this is feasible, please let me know
Campaigns (Backstage) Contact Data
Hi, I am trying to capture the field (Service Status) within the related contacts module within the Campaigns module - which is setup within the CRM, in particular the template for Zoho Backstage - whereby when a ticket is purchased, or a customer checks
Single Ticket Promo Code
How do I set up a promo code that affects an individual order - for example, two free tickets per order? Right now, I am only able to set the total number of promo code uses per event, not per order. If I set the limit to 10 total, the first attendee
Add Ability to Add SCRIPT code
We really really really really need the ability to add SCRIPT code to section blocks, or AT LEAST into Header and Footer of website. This should be as high of a priority as possible, because it allows us zoho backstage customers to integrate existing external SaaS solutions to features that we need to have, before having to wait for you (Zoho) to build them. It gives us the ability to supply temporary solutions to missing features from you.
What's New—April 2023
Hello everyone, We spent April working on a couple of under-the-hood improvements and squashing quite a few bugs. The result? Backstage runs a lot more smoothly now. And in the midst of all this, we also rolled out a new feature that we're sure you'll
is it possible to remove the google maps integration from Zoho Backstage?
we are trying to make our event portal as compliant as possible with GDPR however it is linking with Google maps - how can we remove this?
is it possible for me to edit the text in the cookie banner and the "customize" pop up for cookie consent?
The cookie banner and customize cookie consent pop up is not comprehensive enough and I need to be clearer, how can i edit this text?
Paypal payments go through but they don't always end in a issuing ticket
This happens sometimes. And sometimes it just works fine. I can't tell what it is that causes the following problem: I have an event with Paypal payments. When the person pays with Paypal, Zoho Backstage usually issues the e-ticket and sends it to the
What's New—May 2023
Dear Backstage users, At Backstage, we believe it's the small things that make the big picture, and this month's been about just that. Our existing features have undergone quite a few updates and enhancements, and we hope you can see the difference in
Zoho Backstage for Agencies ?
Hello, I have been exploring the new app Backstage and so far it meets all my requirements to organize events for my own company. We are an agency and we may in the future run events for some of our customers. Like you have Zoho Social for Agencies, are you planning a similar approach for Backstage? Many thanks, Regards, Victor MdS
What's New—Jan 2023
Hello everyone, We spent January working on a lot of under-the-hood improvements and squashing quite a few bugs. The result? Backstage runs a lot more smoothly now. And in the midst of all this, we also rolled out some new features that we're sure you'll
recorded sessions for virtual events
We are planning to host a full day virtual event using Zoho Backstage on-air. We would like some of the sessions to be playback of a recording. e.g. during breaks - we would like to play back - some recorded video. Is it at all possible? How to best do
Error when cloning Gallery
Hello, I'm cloning multiple time one event, today. I noticed that for every clone, I get the same error (screenshot). The gallery has a problem. Is the Gallery mentionnend in the summary, the event gallery ? It is not that obvious (event if this is the
Introducing: Zoho Backstage's revamped email designer
Hello everyone! We've made some major updates to the emails feature in Backstage as we know how important it is for you to keep communication lines open with attendees, send out important details about your event, and run promotions, all while staying
Left aligning emails
Hello, I'm trying to left align the content of the emails... But I don't know how. Email are usually left centered, just like this post or the editor shown on the screenshot. Help !
What's New—March 2023
Hello Backstage users, We're always looking to improve the Backstage experience, so we've worked on some enhancements to the ticketing and exhibitor features. We've also made a few other general updates as well. We hope that this will help you organize
How can I remove this button and text from my attendee emails in Zoho backstage?
I can't figure out how to remove the "sign in to event" button and the text below it from my emails in Zoho backstage.
Backstage - Cloned event date errors
When cloning an event and adding a new date, the countdown clock updates with the correct details as does the venue details. The actual date in the design and the event time doesn't reconfigure based on the new information and instead still refers to
What's New—February 2023
Dear Backstage users, This time we've rolled out a new feature to help you with further customizing your microsite in order to provide more flexibility for collecting information from event participants. Along with this, our existing features have also
Custom fields in events
Hi, I'm interested in using custom fields in Events. My use case is that we have multiple events a year (3 to 4), which are of different kinds. I like to "qualify" them by a "Kind of event" field, or by an event code. Backstage events are synchronized
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