Spotlight 31: Maximizing event visibility
Growing your event audience requires you to know both who they are and how to reach them effectively. Once you've figured out your target audience, it's time to get people talking about your event so you can boost attendance on event day. With Backstage,
Zoho Backstage for Admins — A Virtual Training Program
Hello everyone, Our virtual training program for portal administrators is happening again this month. looking to learn the ins and outs of Zoho Backstage. At the end of this training, you will get a clear picture of how you can use Zoho Backstage and
What's new — April 2021
Hello everyone, We spent April working on a couple of under-the-hood improvements and squashing quite a few bugs in order to enhance our existing features for you. Here's a quick rundown of everything we've done this month. You can now modify your event's
New: A faster, better mobile app for event organizers on the go
Event management is one of those jobs where people are never in one place, be it before an event or during it. We built the Zoho Backstage for Organizers mobile app as a companion to the web app so event organizers can stay on top of their event, wherever
What's new — March 2021
Hello everyone, This month we've worked on improving our existing features so that you can plan and conduct your events in a better and more cohesive way. Here is a quick rundown of all that's happened in March. Enhance any section in your microsite
About automated emails
Hi We use offline payments for our events. We then send an automated email when a ticket purchase is made. Once the participant has completed the payment, we will change the status of the ticket to [MARK AS PAID] . Participants will receive the same
Payment Gateways per Event
Sometimes I host an event where we don't want to allow online transactions, we just want people to reserve tickets and pay at the door. Is there a way to remove the online payment options for a specific event? Additionally, I have hosted events where
Dateless events
Hi, We are looking at on demand training/ backstage event that would be available regardless of the date or have no date assigned, is this possible? I think it would be good for the date field when creating the event to be optional.
Zoho Backstage for Admins — A Virtual Training Program
Hello everyone, We have another session of our virtual training program for portal administrators looking to learn the ins and outs of Zoho Backstage. At the end of this training, you'll be getting a certificate of completion as well. Join us for a free
Spotlight 30: The virtual attendee experience in Zoho Backstage
In recent months, we’ve written quite a bit about how you can host virtual events with Backstage, from conducting virtual sessions and integrating with webcast services to virtual event networking and more. This time around, we thought we’d give you a
Zoho Backstage for admins — A virtual training program
Hello everyone, We're back with another session of our virtual training program for portal administrators looking to learn the ins and outs of Zoho Backstage. At the end of this training, you'll be getting a certificate of completion as well. Join us
What's New — February 2021
Hello everyone, This month, we focused on virtual events—more specifically Backstage OnAir, our in-house virtual events solution. We introduced new features, improved its user interface, and squashed quite a few bugs. The result? A smoother and more
Spotlight 29: Connect with event microsite visitors
An event microsite can function as a one-stop-shop to help anyone find out important details about your event. It can include the purpose of hosting the event to let people know what they can gain by attending, display who will be speaking at sessions,
Zoho Backstage for Admins – A Virtual Training Program
We're back with another session of our virtual training program for portal administrators looking to learn the ins and outs of Zoho Backstage. And this time, you'll be getting a certificate of completion too. On Friday, January 29, we'll host a five-hour
No Backstage and Workdrive Integration
Hello, All of our presentations that we need for Backstage sessions are in Workdrive. The cloud import function in Backstage does not Workdrive. This is a big problem for us and our event. Please help. Thank you.
What's New – December 2020
Hello everyone, Another year gone and what a year it’s been! These last several months have been rather trying for us—from shifting to remote work and online meetings to launching our very own virtual events solution, it’s been nothing short of hectic.
What's New — January 2021
Hello everyone, We're excited to announce the release of some features and a couple of enhancements for January. We hope it will help you plan your event without a hitch. Without further ado, let's get into the latest updates from Backstage. Say hello
Spotlight 28: Streamline session management using hosts
Anyone who’s hosted an event will know how unpredictable they are and how chaotic they can get. That’s why a lot of time is spent in planning every aspect of the event—team members are given defined roles, everything is checked and rechecked, and speakers
Sponsor descriptions are duplicated between sponsors
The description of the last sponsor I edit is being transferred to all other sponsors. It's as if there is only one description field that's shared between them. In the screenshot attachments you can see the description of the third (and last) sponsor
Announcing offline payment modes for event tickets
Hello everyone, Collecting ticket payments from prospective attendees can be a tricky part of event planning. While Zoho Backstage has always allowed you to collect payments online as people buy tickets from your event microsite, we have now enabled
Zoho Backstage in 2020: A retrospective
To learn more about the features we released in the last year, please visit our What's New page.
Edit automated speaker emails
Hello, When I add a speaker, they automatically get an email inviting them to join the event. I would like to edit this email, but I can't find it. Anyone know where this email lives for editing? (Example below) Thanks!
New: Rich-text editing comes to Zoho Backstage
Here at Zoho Backstage, our goal is simple: to give you what you need to host your events your way. And this latest feature is one a lot of our users wanted—a Rich Text Editor (RTE). It comes with all the usual formatting options like text emphasis styles,
What's New — November 2020
Hello everyone, This month, our existing features have undergone quite a few updates and enhancements, and we hope you can see the difference in how much better and more cohesive the overall Backstage experience is. Here we go with a quick rundown of
Tips and Tricks 9: Custom privileges for individual team members
Hello everyone, Today we're going to look at how to customize roles and privileges for each individual team member. Why would you need to do this? Well, even if your business's job roles have been customized for your organization at large, they still
any plan to allow registration/invoice on backstage to pay thru wire transfer?
We organise a series of exclusive, expensive B2B events where leads needs to register first and pay later, after approvals, or from finance departments. are you planning to implement this in the near future?
Error when purchasing tickets
If a guest tries to purchase a ticket from their smartphone, they will get an error. Uncheck "I am attending" and you can proceed. There is no problem with the procedure from the computer. What is the problem? Do you have a solution? Best regards.
The “Zoho Backstage for Admins” virtual training program is back
Hello everyone, Sometime back, we hosted our first ever virtual training session to help you learn the ins and outs of Zoho Backstage. We hope those of you who attended found it useful. For the people who missed it, we’re back with another session.
Events page cancelled spelt wrong
Hi we have noticed that on our events page when we have cancelled an event it is spelt wrong "canceled" should be "cancelled" it is spelt right on the course page.
Spotlight 27: Digitally showcase your event’s brand
You can measure your event’s performance on two parameters, the ROI and the “experience” it gives attendees. While the former might seem more important at first glance, it’s the latter that defines an event’s true success. The bigger, more lasting the
Calendar PDF
Would like the option to print a pdf version of a yearly calendar full of events similar to the microsite but as a full year.
Customized Ticket Form Issue
Hi, I have found an issue with the Customized Ticket Form i am unable to add or edit the attendee for section as you can see in the attached image. I have tried every microsite we have running.
What's New – October 2020
Hello everyone, We’re in the final quarter of 2020, and the event world is starting to take a turn for the better. With more and more countries relaxing their lockdown restrictions, live events are finally back, albeit on a smaller scale. This month, Zoho
Training program: Become a Zoho Backstage expert
Hello everyone, With the event industry undergoing changes in the past couple of months, leaving a positive and lasting impression on attendees means you have to keep up with the pace of the world. The key to this is using technology like Zoho Backstage
What's New – August 2020
Hello everyone, August has been a good month for us at Backstage. Like usual, we squashed some bugs, tinkered with the code to improve app performance, and introduced new features and enhancements. Here's a quick rundown of all that's happened this last month. Event cancellation made easy Event organizers make a lot of hard decisions, but nothing is as difficult as the one to cancel an event. At Backstage, we'd like to support you better with the process by making it a little easier. That's why we
What's New – September 2020
Hello everyone, We spent September working on a few of under-the-hood improvements and squashing some bugs along the way. We've also rolled out a new feature to make your event microsites more versatile. So here are the latest feature updates from Backstage. Page-level permissions and smart buttons that you can customize Increase the security and exclusivity of your event microsite by setting up visibility level permission for your pages. When you do this you can control who can access a specific
Spotlight 26: Host interactive virtual sessions with Backstage OnAir
According to a recent survey by Markletic, two of the biggest challenges organizers face when hosting online events are attendee engagement and interaction. Where in-person events bank on the impact of face-to-face communication to engage attendees, virtual
Introducing: Page-level permissions for your event microsite
Your event microsite is the digital one-stop-shop for anyone interested in your event. However, it's not necessary for everyone to have access to all microsite content. As event planners know, exclusivity can be a big incentive, and restricting access to content can make it all the more enticing. Another reason not to allow everyone access is security. With the increase in virtual events—especially free ones—it's easier than ever for trolls to access your event, so having some form of gatekeeping
Ideas for Using Backstage for Parking and Admission Tickets
Due to Covid, our health department is requiring that we limit physical attendance to our local event. I thought Backstage would be perfect for this, but I am running into limitations. We need to have people purchase parking and admission to our event, as below, and I wanted to see how to do it: Parking - $5: Friday Session 1 Session 2 Session 3 Session 4 Saturday Session 1 Session 2 Session 3 Session 4 Sunday Session 1 Session 2 Session 3 Session 4 Admission - $3 Enter qty for admission Is there
Spotlight 25: Spread the word about your event
The success of your event depends on your marketing strategy; the more visible your event is, the more the people who'll register for it. That's why it's important to have an effective and multifaceted event promotional strategy—one that can make your
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