Where is 'Customize Working Hours"? See screenshot
Where is "Customize Working Hours?" This person is a manager but the "Customize Working Hours" checkbox is absent.
Custom Fields Via API
Hello, How can i fill custom fields via API? I've created a field that appears on my form on "Your informations" and after that it appears on the aditional information, see the image bellow: Via API i only find documentation to fill the personal data Name, Email and Phone Number. How can i use this fields? Also, is it possible to also fill the notes field via API? Thanks
specific timeframes
Hello, we want to do a roadshow and therefore we want our customers to book appointments/services in different cities. for example: 1. New York (Date: 08/01-08/10) times/services available from 1pm to 6 pm 2. Dublin (Date: 08/11-08/13) times/services
Adding Customer's Name to the Booking in Calendar
When a customer books an appointment, it syncs with my calendar. However, it only shows a service there, e.g. "Support Chat" or "Initial Meeting". After a number of customers do it, we have lots of such identical entries in the calendar without knowing who a chat or meeting is with. We have to open each calendar entry to find out. Can the name be added, e.g. "Support Chat with _______"? Interestingly, I also have an integration with Zoho Meeting and that module is set up to show exactly that, "Support
Existing Customers
I wonder if this is something I could ask. We often get customer ringing in to make a booking, when we search for them as existing customers, only first and second name is displayed. Having well over 6500 customers on our crm/booking customer list we
Sending a bookings link that will update a lead?
I would like to send Leads a mass email via ZOHO without having to insert a unique link to bookings for each client. Is there a way to automate this with the "generic" link that will update a lead say based on the email?
New feature: One-on-one services get their own booking preferences
Dear Customers, Booking preferences for your services are set at a workspace level. It works great when they all follow the same policies. What if you wanted your services to have policies and preferences of their own? With service-level preferences,
Customer can change end time on a 30 minute booking and create an all day booking !?
I have been looking at changing start times for one of our resources, to add a couple more sessions. In testing to see what the customer see, I have found that if they choose one of the 30 minute sessions, select one of the available start time, they also get the choice to select an end time? So they can either by accident or on purpose book all day! This cannot happen? I think that in the past, when they selected the start time, there was only one end time to choose from (default the end of 30
Regarding Zoho Booking Access to Whole Team
in have created a zoho booking form however y team is unable to see it and access it. i want to know how will my team be able to edit it and access it
Zoho bookings and Customization
Hello, I have several questions regarding Zoho Bookings: Here is my use case: I have a Workspace with a service to which a resource is linked (notifications can therefore be configured in the Workspace only and not in the Service since it is a resource
Up dates...long over due?
Hi, first Merry Christmas to the Zoho Bookings Team. ( not sure how many mince pies to send!!!?) could be just one of you, or a big team? We have run Bookings for well over a year now, an watch the suggestions and questions as they arise, sometimes adding
Zoho Bookings integration with Zoho Invoice guide
Zoho Bookings Zoho Bookings, at its core, is an online tool your clients can use to book appointments with you. It gives you complete control over managing those scheduled events. Clients will be able to access this information anytime online, choose
Zoho Bookings and Registration page customisation
Hello, The booking platform is simple, and that is great, however it is a little too simple. There needs to be more ability to customise: Booking page Registration page I understand that custom CSS may be coming, but we also need: custom layout options
Can the time zone selection box be disabled on the booking page
Our company only does business in one time zone. We do not need our clients to select a time zone. Having the time zone as a selection is a recipe for mistakes. I want to disable the time zone selection box so it does not appear on my booking page. Is that possible?
A Simple Guide to Designing Your Appointment Scheduling Website on Zoho Bookings
Hey everyone! My name is Akarsh, an intern at Zoho and I hope that you are safe and sound during these testing times. I will regularly be posting about booking pages in this community page and I am looking forward to helping you out in creating some great booking pages that you can use to showcase your business. If you have any doubts or clarifications regarding this guide, feel free to comment below. So, let us get started! If you are interested in reading more articles like these, click here. Why
Digital Marketing Agencies: Create Fantastic Appointment Scheduling Sites
Very often, an online presence is the only face that a Digital Marketing agency has. The very best among the competition is only chosen when the prospective customer has a good understanding of the excellence of your work. Most agencies tend to grasp this right and end up making stellar websites that wows the customers. However, then, in this age when even scheduling appointments are all the rage on the internet, do you think that is all what is required? Additionally, there is no scarcity of digital
Change information shown...
Here is a screen shot to explain. Can this line of text be changed to display "Notes" from the booking page? instead of the booking type which is duplicated in the column heading. We use "Note" to indicate how many people are coming. We have to open up
Bookings and Zoho Calendar Sync for 3rd Party Calendars
Hi Team, Our company (and many, many others) use both Zoho Calendar and Office 365 calendar (or google calendar). Having more than 1 calendar platform creates some real confusion in the rest of the Zoho world that Bookings can solve for them. Given that
Questions about Zoho booking
Hi, I would like to ask you some questions about the app: 1. Can I have more than one person as the host of an activity? For example we have workshop 2 or 3 days a week but every day we have several goups of the same activity with different "teachers". 2. Can I set the exact dates and hours for a repetition of a class? 3. Can I download the list of people who participates, cancel or register in an activity in an Excel sheet? 4. Can I modify the automated mails that people receive whe they register
Can I transfer access to Super Admin to another email address?
According to this Zoho article: https://help.zoho.com/portal/en/kb/bookings/staff/articles/bookings-adding-staff#Add_a_Staff You (super admin who created the account) will be added as a staff member by default. The super admin cannot be removed from
Privacy with Integration
I was wondering if there is a way to hide our integrated calendars from our co-workers. My team has Zoho booking and to properly schedule we integrate our master calendar (google calendar) with the booking app. But for some of us, both our personal and
Download CSV of calendar bookings
We are using this platform for audition scheduling. That means all we really need is the time, email address and name for each booked slot. in order to present it easily to our audition panel, can I download a CSV of the calendar or bookings data for
Unable to book a service form the Workspace booking page - No trainer members assigned
Until recently we were booking into individual services listed in the workspace booking page no problem yet now Bookings is telling us that there is no trainer members assigned to the class when selected. The trainer is assigned and we can book into a
Serious, reoccurring bug in Zoho Bookings calendar integration
Hi folks, There is currently an ongoing bug in Zoho Bookings where the service will stop synchronisation with calendars. We use Google and CRM calendars and the sync with Google simply stops working a random times - though it now looks to be multiple
Fitness Industry: How to design appointment scheduling sites for businesses in this industry?
Hey everyone! Today, we have put together a guide on designing appointment scheduling site for businesses in the fitness industry. We hope that this guide will be useful to you and do not forget to share this with anyone who you know will benefit from this. So, let us begin! If you are interested in reading more articles like these, click here. Why do I need an attractive appointment scheduling site for my fitness establishment? Let us start with a scenario. Imagine that you are a potential customer
3 Sales Agents, 3 Meeting Rooms and 20 Products - One URL
Hi Community! I'm looking to solve the complexity of having 3 Sales Agents, 3 Meeting Rooms and 20 Products in one location. This should be solved with one URL. I'm unsure how to best use the Service-Personnell-Ressource relationship. Please find 2 examples
Zoho CRM Bookings Integration Plugin
I have 2 workspaces and each workspace has 2 activities. When in the CRM and selecting the New Appointment link, Only one workspace with its activities are displayed to select from. The other workspace and 2 activities are not displayed. Is this by
Auto delete Un-available time after the date.
We have just been through each of our unavailable times for each of our 9 resources and each one had 3-4 dates we had set as closed, so had to delete about 40 dates manually. Can I suggest that after the event has passed it is auto deleted? or at least
How can i get available booking dates by sevrice_id with Zoho API
I do this: curl --location --request GET 'https://www.zohoapis.eu/bookings/v1/json/availableslots?service_id=123&staff_id=123&selected_date=30-Apr-2020%10:00:00' \ --header 'Authorization: Zoho-oauthtoken 123' and get available time slots for selected
Not syncing with CRM Calendar or Contacts
I have the plugin installed in CRM, using Zoho One and have made sure all fields in the Bookings form are also in the contact module, but when I create an appointment in Bookings, it does not appear in the contact record or CRM Calendar. When I create
How to customize "Booking Summary" for clients?
We're embedding Zoho Bookings into our website. The Modern View looks great and matches our website fonts and style. But after a client books an appointment, the "Booking Summary" view doesn't. Is there a way to customize this view? For example, we don't need a "Booking ID" to be shown to the client. Way to hide it? Way to customize labels, styles, etc? Thanks for any help :)
Disable time slot for fellow users upon booking
Greetings fellow Zoho Users, I am wondering whether anyone knows if it is possible to simultaneously block a specific time slot for multiple users upon booking. We have a new employee who still is in the process of learning the ropes. If a booking is
Zoho bookings group bookings - Zoho CRM calendar integration
Hi all, I have linked our Bookings and CRM accounts so appointments from Bookings display in my Zoho CRM calendar using the integration. However, when a customer books a slot in a group booking within Zoho Bookings it creates an individual CRM calendar
Field mapping to Zoho CRM
When a booking is created, the field mapping for the default fields is imposed and the custom field are not synchronised. By example, the contact number is mapped to mobile. This field in our prospect system is deleted. So it is not visible in our CRM. How to build the proper mapping between the systems.
Customer Questions When Scheduling
I've been using another booking tool, but would like to use Zoho Bookings... That other tool allows me to create a multiple choice question for where my contact would like to me meet me. It's a simple radio button, that contains 4 fixed choices and one called other which then allows them to use a free form text field to tell me where they would like to meet. I also use open ended questions with a text area response field to ask them questions about the problems they are experiencing or want to
Book Appointment - Additional Fields
In the Zoho Bookings API document, there is an "additional_fields" parameter. But using this does not work, the "customer_more_info" is always empty. Also, we tried using "additional_details" based from the sample request, but still the same.
Booking to CRM Create Lead
Currently, when a customer signs up for a booking event the integration creates a Contact. I want it to create a lead, and and associate an Event to the Lead. Is there a simple solution for this or do I have to do some kind of API?
Connect Zoho Bookings with Paypal donate link
Hi! I'd like to connect Zoho Bookings with a Paypal donate link, where people can pay for my courses as much as they want. Currently, I don't know if Zoho Booking offers this option and what I have to do, to make it happen. I know that it is possible,
Final Tweaks
When can we expect the final tweaks to Bookings to be complete? There seems to be missing some rudimentary and basic abilities I think would be coming. -Customizations on all booking pages (workspace, staff, service) -Custom URL verification not working (verifies then reverts and code changes) -Calendar invitations not sent directly via email in a way that allows the calendar invite to be managed from a users calendar app -No ability to set location (like a conference call number) in the calendar
Currency update in ZOHO BOOKINGS (Basic information setup)
I have been trying to change the setting of ZOHO Bookings define your business page to our local currency. The field is non-editable (the rest are since I have admin rights) I've tried updating this information in CRM and CRM Pro to no avail. All the consultations appear in the wrong currency (way more expensive) and I've looked everywhere how to make this change. Any help is really appreciated since we are evaluating Zoho and we have the demo with the rest of the company on Monday! Many thanks
Next Page