How do i add unsubscribe link to sms campaign?
Hello, How do i add unsubscribe link to sms campaign? I do not see the option. thanks
How do I sort out all contacts who have not opened any of the last 5 campaign emails?
I would like to purge contacts who have not opened any of the last 5 campaign emails. How do I find out who those people are, and how do I purge them?
Will a campaign send duplicates is same email is on two separate lists
Hi I have two lists to which I want to send campaign. One list is ALL leads and other is list of opportunities and current students. There is overlap between the two lists My question is if I send one campaign to all, will zoho automatically know only to send the email once to the duplicate email?
Integrating WooCommerce with Zoho Campaigns
I have searched everywhere and have not found an answer to this. Site running WP/Woo. Very simply if a customer purchases we want to add them to Campaigns. Also, if a customer registers and doesn't purchase we want to do the same. Is there a connector (free or paid) out there that will handle this? I know I could go from WP -> Zoho CRM -> Zoho Campaigns I have reasons for not wanting to do it that way. Any and all help much appreciated.
HTML editor doesn't work
Hi, we have encountered some problems in Zoho Campaigns. We are trying to prepare a new campaigh but the HTML editor is not usable. After recent update of ZC the HTML editor has become very slow, it takes a long time to save changes, you can't undo recent
I'm not receiving the replies from my campaign in my inbox.
I created my first automation workflow and received a reply from a recipient but that reply did not show up on my inbox. I have set the reply-to address on my email address.
Frequency of Syncing with CRM
We have used Zoho CRM for quite some time and are trying to add Zoho Campaigns but are running into several problems regarding syncing. Syncing First, we have set up two syncs - one for Contacts and one for Leads with Zoho CRM. What we expect: Whenever
Campaign Segmenting - Exclusionary not Additive
How do we do ONLY Board Members in Alaska through Segments What we mean is the intersection of those two lists rather than the campaign picking up both segments and adding them together. Can you pick a sub-segment within a segment? Is there a way to move
Integration with Qualtrics
Hi Zoho, Any discussion around having an OOTB integration with Qualtrics web survey platform? Thanks, Dennis
How to Add "List-Unsubscribe" Header
Hello, Spam tester gives negative point to my campaigns because it' don't have "List-Unsubscribe" in header. How can we fix it? I cannot see this option in header settings.
CRM updates not pushing because of required fields?
The only contacts we have in Campaigns come from our CRM sync. We have two syncs set up - one for leads, one for contacts. I have workflows set up that are dependent on fields in the CRM, and use these back-and-forth to manage our segments. For example,
Introducing Zoho Campaigns' own gateway for SMS campaigns
We are excited to announce the launch of our SMS Gateway to send SMS through Zoho Campaigns. We have also made a few other changes in our current SMS Campaign model to improve your over all user experience. These updates are planned with an aim to expand
ERROR: An internal error occurred while adding your email address.
Hi, I have been getting this error all day, when attempting to create an email campaign AND automation. An internal error occurred while adding your email address. Please try again after sometime or contact us at support@zohocampaigns.com to resolve the problem. What would be the issue and cause this error? Thanks a bunch,
HELP! I cannot create campaign via api with error 903
Hi everybody, I have a problem with my project, when i call api to create campaign based on document: https://thugianmotti.tinytake.com/sf/MTM2MzQyMF80OTc4MjA3 my code: https://thugianmotti.tinytake.com/sf/MTM2MzQyN180OTc4MjI0 but i got error like this: {"code":903,"message":"Mandatory Fields are not found","uri":"/api/v2/createCampaign"} What's wrong with me? can somebody help me, thanks
Does Zoho Campaigns offer an option for a dedicated server? High spam rate for workflows.
New customer here. We had some success with campaigns so we implemented automated workflows and every single address I've entered into a workflow for gmail has gone into spam. We have properly configured our DKIM/SPF records and subdomain correctly. Based on reading other forum posts it's starting to lead me to believe that Zoho's sender IPs concerning workflows (possibly campaigns too) are just flagged by various domains. It seems like this has potential to happen when multiple companies share a
Domain Reputation plummeted after setting up a workflow. What Can I do now??
I set up an autoresponder on May 15, by May 31 my domain repulation went from high to medium, by June 27 it was low, and July 16 it was bad. I had just completed a major partnership with a large brand so we set up an auto responder to welcome new subscribers.
CRM and Campaigns- tags not integrating?
Hi! I am setting up an automation in zoho campaigns and it says the crm is integrated...but when I want to use a trigger of a certain tag I created for people in the crm to denote those who purchased, it doesnt have that tag available as an option in
My Email Campaign Is Going Into Spam
Hi, I am trying to send an email campaign however every time I send a test email the email goes into spam. I do not want to send the campaign and all emails end up like mine did in spam
Marketer's Space - Nurture your business with email marketing
Hello Marketers, We often think about Zoho Campaigns as a tool unto itself, but with this week's forum posts, we want to look at how our integrations can help you use email marketing to get the most out of other products you may be using. Let's look at three of the most important and must-have Zoho Campaigns integrations, beginning with our most popular one, the Zoho CRM integration. Integration with Zoho CRM The sales department plays a crucial role in helping your business grow. They need the right
Accidentally Cleared a List on Zoho Campaigns
Hi, I accidentally deleted the entire contacts of a list. Is there any way to retrieve it? To be more detailed, I was looking at the unsubscribed contacts and tried to clear the list. When I navigate to all list, I've seen that the entire contacts are
Email Replies Are Not Detected In Workflow Automation Even With Reply Tracking On
Hey I have a workflow automation setup. I put my own personal email through the workflow to see how it would show my replies. I replied to the email yesterday and haven't seen anything come through. The email arrived in the other Gmail inbox. But Zoho
How to Exit Contacts on Reply?
It appears that there is no reasonable method to exit a contact from a Campaign/Workflow, thereby preventing a user from receiving automated emails after they've already replied (which would be confusing at that point). Could you please confirm the following
Sync CRM to Campaigns filtering by a CRM Field
Hi, Is it possible to create a sync from CRM to Campaigns that is dependant on a response to a field in the CRM? For example, in the CRM we have a field labelled "membership" for which there are a number of membership type options. Can we sync one membership
Image Links Broken When Uploading to a Campaign
Hello All my image links have been broken in my campaigns. They were working on Friday and I haven;t changed any settings. I was wondering if anyone had any ideas what is going on? Thanks
Message Templates inside Automations
I'm building an automation and have decided to change message templates. The problem is that the messages in the automation have already been created. Is there a way for me to choose a different template in an already created message, or will I have to
Zoho Campaigns Wordpress Plugin Not Work When i connect my account
Hi I install my wordpress plugin and connect my zoho Campaigns account, but system alert "you are not a part of any org. xxxx", i was redirect my plugin page after i click accept. And alert "no account found as image 2" How to reslove this issue ?
Why can't I connect ZOHO CRM to Campaigns?
Hi everyone, I'm trying to synchronize the contacts I have on ZOHO CRM with Campaigns to communicate with my customers, but an error appears (attached capture screen) [In Italian it says: The organization is already integrated]. In Italian it says: The
Invalid email address
Hi there, While syncing new contacts from zoho CRM to zoho Campaigns, some email addresses are being considered as invalid email address. Can someone please help with this as I need those contacts. Thank you!
How ro Change CAPTCHA from Zoho's one to Google reCAPTCHA
I tried to change the CAPTCHA type of CTA form as attachment(2) from Zoho's one(default type) to my Google reCAPTCHA as attachment(1), but couldn't set the one as attachment(3). Could you pls tell the correct way to set the Google reCAPTCHA from Zoho's
How do I add receipient names to the "to" field in Zoho Campaigns
Hi, How do I add the names of my contacts to the "to" field of an email campaign. I saw an old topic on here that suggested this should be under advanced options, but my campaign doesn't show this option. Has it been moved somewhere else? I have quite
Attaching different attachment to each customer in campagins
We want to create an automated mail campaign that has 1st mail and 3 follow-ups and this is clear and straightforward using zoho automation campaign. We have following requirement: First mail should contain quotation for customer and flw-up mail would
Syncing campaigns and statistics to CRM - only working on some campaigns?
Hi, I have an issue regarding the sync. I have many automations in Campaigns - where all mails individually inside these automations, are getting synced to CRM. However, I also have some mails that I can see is being sent to contacts, are NOT synced to
Merge Tags for Shopping Cart ID & Link
Hi there, We are an ecommerce business and I am creating an email sequence in Zoho Campaign automations for when after a quote is sent - a follow up campaign that will include their Cart ID & Cart Link to remind them to purchase. We use BigCommerce as
Zoho Campaign Deals
Hey there, I have been trying to sync my deal module into Zoho Campaigns. My Zoho CRM is already synced with the leads module but when I go to add another sync for "Deals" it does not show up even though it is in my CRM. (See the screenshots attached)
How do I get help?
Every other Zoho App has a button to get help with anything by chatting to someone at Zoho, why doesn't Zoho Campaigns have this? I can't connect to Zoho Forms as it says my email is connected with another organization. And I can't even get automation
Can I set up a system to send the same email campaign to those who didn't open after two/three days?
I used to send occational email campaigns to our subscribers/contacts. After sending any email campaigns, I send a follow up to those who didn't open that campaigns. This I'm doing manually every time. Is there any option/system so the sent email campaign
Camnpaign not sending.
i prepae a campaign and i see it as draf. i try to send and i press send now and after the orange button send. i see the text sending shortly. alfter a while the campaign return as draft. and non email was sent.
An important announcement for Zoho Campaigns' Pay as You Go plan users
Note: This announcement is for those who purchased our Pay as You Go plan before October 19, 2022. Zoho Campaigns has three paid plans: Standard, Professional, and Pay as You Go. The Standard and Professional plans are based on the number of contacts
Ignored contacts in the mailing list
How can I include my "info@" emails in my mailing list? When I upload a list of contacts that contents these kind of emails, they are ignored. Thank you so much.
First Line of Address is Subject Title
Is it possible to put the first line of the contacts address, or indeed the accounts address, in the subject title of an email sent from Campaigns?
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