In sign up form proceed to change the transactional sender's email. (Confirm subscription email)
Hello, I have created a sign up form. Everything is on place BUT when somebody subscribe to the list and receives the confirmation email (transactional email), the sender of this email is wrong. I would like is the related to my company domain hello@<my-company.com>.
On form submission trigger - Not showing the forms I've built
Hello, At the journey trigger "On form submission" i cant choose/see forms that i built within Zoho forms. I already setup the integration between Zoho campaign and Zoho forms. Why cant i choose/see my forms? See attached Thanks
Viewing Poll Results
Hi, I set up a campaign with a basic poll. I can see link clicks but I can seem to find data on the poll (i.e pool results). Can anyone point me in the right direction. Thanks Jon
Use of non-Marketing contacts
Hello, I'm trying to figure out how and why I would use the non-Marketing type within Campaigns ? To my understanding, a contact that is present in Campaigns wants to be emailed. Or if (s)he doesn't, (s)he is is marked as unsubscribed. But with Non-Marketing
Campaign and Zoho Books Integration
Is there a way to pull invoice information from Zoho Books and push that into Zoho Campaigns so that we can build different campaigns based on when an invoice was paid for and even what items they bought? I see where I can add all of my Zoho Books contacts,
Custom Button Feature Disappears
Hi, I've been using the same custom email template for over a year now. Before, the custom button always worked just fine. The most recent email, however, seems to have a problem. When I test the email to our Outlook email accounts, the button doesn't
El trigger Purchase Follow Up no distingue entre compra fallida y compra correcta
I am doing the purchase workflows. When we realize that when a customer makes a purchase, they enter in the workflow even if the payment is rejected or erroneous. I'm using the Purchase Follow-up trigger to start the workflow then select my shop and the
Setting Child Campaigns
Hello - Do I have to wait until I've launched a campaign to set the correct follow up campaigns (AKA Child campaign/Chain Campaign)? This is our fist time really using this and I want to make sure we have our ducks in a row before we launch.,.. if possible!
How to authenticate my domain?
Hello I am trying to authenticate my domain following the steps given in this url https://www.zoho.com/campaigns/help/settings/how-to-authenticate-domain.html but I cant do it, because our emails are from Office 365 and our domain is in OVH. I have to do it in Office or in OVH? How can I do it? Thank you so much
How can i show only text of my content with RSS tags?
Hi, i want to show just the text of my content, im using the tag: $[RI:DESCRIPTION]$ and show the image and text, i just wanna show the text. How can i do that?
why can't i customize the "header and footer"?
I am using the "super user" privileges and still cant edit or crate a new one see the attached file
Combining Zoho Subscriptions
We currently have a Professional subscription to Zoho CRM, subscription ID: RPCW2003561301215 We are interested in moving our email campaign service over to Zoho Campaigns so we have been investigating and comparing prices. I was wondering if there were
Marketing Automation and Campaign Sync to Recruit and/or CRM
Hello, Can I sync Zoho Recruit ONLY to Zoho Campaigns OR to Zoho Marketing Automation? I currently have Zoho Recruit synced to the Zoho Campaign's, but when I try to sync to Marketing Automation I get an error that I am synced already. Thanks!
Please allow facebook pixel to be added to forms
We use forms to create landing/squeeze pages, right? I don't understand why we are not able to insert FB pixels in them to track the conversions. It just creates bottlenecks having to first figure this out and then not being able to actually do it.
Customise Description RSS Merge Tag
Hi, The RSS merge tag DESCRIPTION is unslightly. It adds in the line The post [title] appeared first on [blog name], which is uneccessary, and it doesn't align the text against the thumbnail very well. How do I edit this particular tag? Is this possible
Adding/deleting sender address
Hi, I am having trouble adding an email address that I sent a verification email for. The contact says they never received the email and I cannot resend the verification. The email is ted@cvreps.com Also, I am trying to delete some sender addresses but I am having trouble because it says that I cannot delete emails that were added by another user. One address, bmartinez@cvreps.com, is not an active account anymore as the employee moved onto another job. The other, johnny@cvreps.com, was added by
CAN USERS SEE and EDIT EACH OTHER's ZOHO EMAIL CAMPAIGNS?
When I log in to Campaigns, I can only see mine, not any of my other colleagues' campaigns, and not our company's contacts? Can we share or link these accounts somehow to see each other's campaigns and work on the drafts together???
What size is the DKIM key provided? 1024bit or 2048bit?
Before our IT department can authenticate our domain for Zoho Campaigns they need to know the size of the DKIM key provided. Can you tell me if it's 1024 or 2048?
Campaigns Background Uses Office Color, not Campaigns Color
My e-mail background in Campaigns is set to white #fffff. However, when the e-mail is sent, the background color adopts the Office theme, which I have set to Black. Is there a way to ensure the background remains white, regardless of the Office sett
Creating a calendar based campaign and adding contacts throughout the year
I have been using automation workflows for email drip marketing. Is it possible to create a campaign starting in Jan that talks about home maintenance tips in Jan and has a new tip every month. Then have the ability to add new contacts in March that start
Zoho Campaign ALl email are go to the spam folder.
I have created one workflow from the Zoho campaign. The are 4 different emails scheduled to send accordingly over a time frame. But I notice all the emails are going to the spam folder, In Gmail I have checked the message. It shows that "Why is this message
How do I delete a test email address to which I am supposed to send a test email?
How do I delete an email address added to a test email recipient that is no longer needed due to resignation or other reasons?
Promote Campaigns on your LinkedIn Company page
Hello! We are happy to announce that Zoho Campaigns has further improved its integration with LinkedIn to provide more services. This time, we've come up with a new feature where you can promote your email and social campaigns on your LinkedIn company page. LinkedIn company page is a hub where followers are updated about the company, its products & services and of course new features & updates. It acts as a public portal for prospects, vendors and partners, etc. You can engage your followers
API: Client Type for Local Script
Hello, I'm writing a local script to get the contacts in a segment. I chose "Server Based Applications" as my client type, but I'm getting "invalid_client" error when requesting access token. I've double checked the request URL dc, and client id/secret
Client Type for local Python script?
Hello, I'm writing a local script to get the contacts in a segment. I chose "Server Based Applications" as my client type, but I'm getting "invalid_client" error when requesting access token. I've double checked the request URL dc, and client id/secret
Delete for bounces Emails
Hi, How to delete or filter for the bounces emails?
Very Low Open Rates -
Hi there , Often facing this problems now a days . It is showing that mails are delivered . But not . Even if the campaign has been sent to spam , only 36 opens out of 78500 is nowhere . Kindly check and revert back ..
An important update to the Zoho Campaigns-Shopify integration users
Note: This post is only aimed at those who connected their Shopify store with Zoho Campaigns on or before October 1, 2022. On October 1, 2022 Shopify upgraded the APIs that we've used to build your current Shopify-Zoho Campaigns integration. The APIs
NodeJS package for Campaigns?
Hello, Do you have (or provide) a nodeJS package to interact with Campaigns' API? I want to integrate Campaigns into my my node app so that when users register they're automatically added to a mailing list. I went to the documentation but it's missing
Campaign sent email from Zoho says the email campaign was sent to 0 contacts
Hi, I'm new to using Zoho and have been working my way around the campaigns and got to a point were I had everything ready to send my first campaign out. I scheduled the campaign for early this morning (25th April) and received the email from Zoho saying
Update Field Trigger using Leads and Contacts Not working as expected
Hi there, I am using an 'Update Field' trigger to start a workflow in Zoho Campaigns. I have both Leads and Contacts synced from Zoho CRM, and the trigger field I am using is present in both modules, and synched to the same field in Zoho Campaigns. What
Doesn't let me test my newsletter.
Hello, I click "Preview and Test". I select the email address to send the test (usually my own email). I send the test email, appears the message "Your test email has been sent", but nothing happens. I mean, there is nothing in my inbox. I also tried
How do I hide my internal mailing lists from the topics page?
Hi, I would like my clients to select which type of emails they want to receive from me. I have newsletters, webinars and events and product notifications. I set up topic management with these three topics but when I go to the management page, it also shows a list of all of my internal lists, including test lists etc. Here is a link to my page: https://campaigns.zoho.com/campaigns/org642404591/topics.do?actionMethod=showTopicConfigView&mode=topicPrefPreview Is there a way to hide all the "other"
Contact inserted in the list does not enter the flow, and does not appear to have been rejected.
How to make sure that an already started list can accept new contacts, and that those new contacts can be sent through the workflow, in campaigns
Combining Lists and Segments for a single mailer
Until today I have been able to add lists and segments to a single mailer. I have now been informed by Zoho Campaigns this is no longer available. and that this feature was removed a year ago, even though I have been using it up until last month. The
Stock images in campaigns
I've been using Zoho Campaigns for a few years and regularly use stock photos and images available in the images section. Today I was composing a new message and couldn't find the area that used to contain the stock photos. Has it moved? Is it gone forever?
Add contacts to an automated workflow that met the trigger *before* workflow was activated
I have an automated email workflow in Zoho Campaigns for new customers that triggers when their (custom field) "customer" status in Zoho CRM is updated to "true", and it is happily picking up all new customers. What is the neatest way to manually push
Change sent campaign names
I can't find a way to rename a campaign that has already been sent. Is this a possibility?
Campaigns Api 1.1
Hi, we are using zoho Campaigns Api 1.1 but problem is that we are getting following response : { "message": "", "version": "1.1", "URI": "/api/v1.1/json/listsubscribe", "Code": "INVALID_SCOPE", "status": "error" } I am passing scope = CampaignsAPI please suggest if i am wrong.
Zoho Campaigns' YouTube channel
Hello, everyone! We are excited to announce that Zoho Campaigns has launched a YouTube channel! This channel will be dedicated to bringing you engaging and informative content related to the product and email marketing in general. Our team has worked
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