spf-records Error
Hi , I recently schedule an email campaign but it got canceled due to maximum hard bounce for following error : Received-SPF: pass (zoho.com: transitioning domain of does not designate 192.168.10.3 as permitted sender) client-ip=192.168.10.3; envelope-from=; helo=sendera2.zcsend.net; Authentication-Results: mx.zoho.com; can anyone help me resolve the issue. so that my emails doesn't get hard-bounce.
Setup Social Media Widgets once for all campaigns
I can't find any way to save my Facebook, LinkedIn etc social media widget settings such that they are automatically setup for each campaign. I have to enter them again for each new campaign. Am I missing something? Is there a better way?
Resubscribe with Zoho Campaigns
Hi, I am new to Zoho Campaigns and sent a campaign to a contact list with only my email address. I wanted to see what the footer links did, so clicked unsubscribe and now can't include my email address into any more campaigns. I don't have a sign up form on my website to resubscribe and can't find how to resubscribe anywhere else. Can you help?
Yearly & Monthly Report functionality
Hi Team, Can we download campaign reports yearly & monthly wise? Let me know if this functionality is available on zoho.
Accidentally deleted two email lists
Hello, I accidentally deleted two email campaigns lists from my account. Could you please help with providing instructions or support to restore? List names: Adam Shapiro Email List Tim Hodgkins Email List
Campaign - Workflow - Any Link/Specific Link Click
I am creating a workflow in Campaign. My mailshot has a main link and a few minor links in it. I want to be able to have different actions depending on which link is clicked. It gives me the option to trigger based on a specific link, but can only select one; I can trigger an action on all links, but can't work out how to then branch according to which link is clicked. If I have specific link AND all link selected, will it prioritise the specific link, all links or trigger both? Anyone any ideas?
Global Email Action Triggers
We need triggers for email actions globally. Example, any time someone clicks on an email link, do this action. Right now, you have to set it up for every single email! If you have strategic email campaigns, that would be so many workflows! This makes
contact status in a workflow version
Here there when editing a workflow, new contacts get in the latest version. what happen to the contacts that were in previous workflow version that is now frozen? are they going to still receive planned messages? from the new workflow version? thank you
Form Campaign
Sorry for the question but when i create a campaign associated to a form, i can't see the form i selected in the e-mail of the campaign.. Did i miss something ? Thanks
Zoho Campaigns API endpoints
Hi , Does anyone have any working code or perhaps a Postman file for the getlistsubscribers end point? No mater what I do I always get an invalid scope even though my scope is ZohoCampaigns.contact.ALL . I've tried ZohoCampaigns.contact.READ but that
Is there a good way to integrate Click Funnels with Zoho Campaigns?
please let me know is there any way to integrate Click Funnels with Zoho Campaigns ?
Issues with button when sending test email
I am currently creating email templates using the custom button feature. When I view the template on my chromebook and a test email sent to my Amazon powered email, the button(s) looks centered and normal. However, when other users in my company get the
Any automated way to send VERIFICATION of ongoing interest in our eblasts?
We want to be sure that everyone on our lists is still interested. Is there an automated or auto-generated email type that allows Zoho Campaigns to send a verifying message like this, which would require osmeone to click a link to stay in the databa
Campaigns subscription forms not saving changes
I am trying to create a subscribe form in Campaigns offering multiple topics for subscription. I create using a long form template, select "allow multiple topics", add the topics to the form, save, and preview, but it doesn't save the topics options on
Translate browser message when unsubscribe SMS
Hello How to translate the browser message when when opt from a SMS campaign Regards
Unable to connect Zoho Campaign to Wordpress Website
I have been trying to connect Zoho campaign plugin to our wordpress website so we can streamline our newsletter distribution and get all the subscribers to our distributor list. After clicking on the "Connect" button, it takes me to login page and after
New Line in Double Optin Email
Hello, is it possible to add new lines to the double optin email? This is necessary to add legal informations to the mail, which would look very messy if it is all in one line. Thank you in advance Carsten
Report
Hi, I would like to know if it's possible to obtain a report for all my 2015 campaigns and not only for the top 5 campaigns ? I would like to know my average open rate and CTR for this year. Thank you
SMS Credits General Inquiry
Hi. How's the deduction of SMS Credits works? In my situation, I have a contact list in Zoho Campaign with a total of 1400 contacts but only 350 of them have a mobile number registered. If I select that contact list as my recipient in my SMS Campaign,
How To Delete Bounced emails Contacts from list?
hi can any one knows! How to delete Bounced Emails Contacts from List of Contacts so that next campaign it will not included..in my campaign? Thanks & Regards, Jay
How Do I Delete Templates From My Libary
I have edited a few templates and saved them into my template library. I now no longer need some of the templates and want to remove them from my templates to make it easier for me to find the templates I actually need. How can I do this, is there a 'manage my templates' page?
Segment not picking up contacts
Hi. I've created a segment based on some criteria. There should be 5 contacts added to that segment. However, only 3 contacts show up despite the fact that all 5 contacts meet the criteria. How is this possible?
Footer and Social Links
It appears that the only 3 social site we have available to add is Facebook, Twitter and LinkedIn. Is it possible to add YouTube or others to this list?
Testing a Campaign Workflow
I have a number of emails that are part of a nurturing email campaign. Each email has a condition attached based on the action taken by the recipients. The whole sequence is a part of a single workflow. Some of the actions are to cascade to the the next
Mapping to Custom Fields
I am trying to upload a contact list and map to a few newly-added custom fields. I see the custom field in the drop-down list but am unable to select it. Any idea why that might be or what I am doing wrong? One custom field is email, and one is text.
Removal of Unsplash integration—Zoho Campaigns
Hello everyone, We're writing to inform you that Zoho Campaigns is discontinuing the Unsplash integration on March 31, 2023. Read on for more information. What do I need to do? No action is required from users. As of March 31, 2023 the Unsplash option
Tip of the week 67- 5 tips to make your preheader effective
Preheders are often caught between the subject line and content of an email. The importance of this section is often limited to providing details to the subject line and summary of the content. A detailed look will say otherwise. For an email marketer, a preheader is often a decider on the grounds of relevance, clarity, curiosity to name a few. Here are five ways to help you create preheaders that can connect well with your email recipients: Make use of characters Preheaders are mostly limited to
Embedding Images
Hi, Is it possible to embed images in the email campaign so that the subscriber who receives the email doesn't have to press the "Display Images" button when opening the email. Let me know if this is possible ASAP. Regards, Shoaib Hussain
New Campaign view filters: set default view
Hi, the new filters on the Campaigns view are great, but is there any way to set a default value for specific users or roles? For company admins such as myself with the "Standard Admin" role it's very frustrating to have to select "Campaign Owner" = "all active users" everytime I access the Campaigns list page and want to see a complete list. Thanks!
Possible of changement the default font in Zoho Campaign ?
Hi, We are doing a daily news letters and everytime we paste an article, the default font is Ariel. We will like to change it to Tohoma as default font. So when we paste the article in, we dont need to change the font again. Any way to do this ? Thank
Remove the confirmation email when you suscribe to a list
Hi, To suscribe people to my mailing list I use a Zoho Form, not a sign-up for from Zoho Campaigns. So, can I disable the confirmation email Zoho send? Thanks.
Campaigns don't show specific topics
Hi there, in my zoho campaigns I have multiple topics which should be accessible to the user as well two topics which should not be seen by user. How do I hide those Topics for every usual user?
How to restore deleted campaigns?
I accidentally deleted my first campaign that went out today (08/21/18). How do I restore it?
How can I add an end date to my campaign in Zoho Campaign so it integrates with Zoho CRM?
I am trying to add an end date on my Campaigns in Zoho Social so I can see where a Lead in Zoho CRM came in from if they came from a Campaign. Is it possible to add an end date to a campaign after it has been sent out?
Invalid email address - help!
I'm trying to import new contacts into Zoho campaigns. I've tried importing through uploading a spreadsheet but 40 out of the 70 didn't copy over. I've then tried importing these manually, but they're coming up with error messages saying the email address
Auto Responder: Email-Action
Hello, I am trying to set up an email-action automation for a campaign. I want to send 3 emails each for the interactions "opened, clicked, and unresponsive." I know that email-action autoresponder messages will be sent to contacts who have performed
How do I automate marking contacts as marketing?
We've moved to the updated Zoho Campaigns sync from Zoho CRM that imports all your contacts. Some of our contacts are not customers, they're things like vendors, staff, and test accounts. This, I assume, is the purpose of the "non-marketing" option for
Documentation
We all all save time if you add a high-level explanation, introduce the principles, concepts, and use cases before getting into a tech doc. Example I understand in the automation part the difference between the mail activity and the answer to an email
I have created a customized web template and when I am trying to upload it on Zoho it's not getting uploaded and it's showing in progress. After that nothing happens.
I have created a customized web template and when I am trying to upload it on Zoho it's not getting uploaded and it's showing in progress. After that nothing happens. I am uploading the html file separately after extracting and the images file i am uploading
--> *** URGENT INFORMATION FOR ALL ZOHO CAMPAIGN USERS *** <---
I have been working with my company internally, which is a global entity... we are a franchise network of over 1,000 offices worldwide and we recommend Zoho CRM to all of our owners and clients. When it comes to Zoho Campaigns, they have been very resistant to take ownership of their need to make critical improvements to their product and have continued to imply that they are not the problem and would like to know the source of inquiry. After some investigation, my company IT Department has replied
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