Confirmation Email
How do I edit the contents of the Subscription Confirmation email? It's not listed in the settings for pages and emails that can be customized.
Campaign sign up form pushing not pushing data to Zoho CRM (Your Push to CRM has been stopped. Associated custom field has been deleted.)
We are using the free plan for Zoho CRM and Campaigns. I currently have two Syncs using the sign up form. One is for members to send us their details which syncs with the Zoho CRM 'Contacts' module. This is working fine. We have a second form which is
Zoho Campaigns Form Title Emebbed in Website overrides Meta Title
HI - I have created a zoho form, which is embedded in my wordpress website. All works well. However, in the Customization Form Settings there is the "Form Tab Title" which has to have something it. it. It overrides the meta title of the page it is embedded
Sync not updating opportunity stage
I'm syncing opportunities data from Zoho Analytics and making mailing segments based on certain criteria. I made a segment which has criteria that the opportunity stage is 'Renewal, Qualified, Quote Sent, Closed Lost' specifically not 'Closed Won', however
Error Code 1001 ?
I am trying to create a campaign with a new template I created, but I keep getting this message: We're sorry, but this looks like an error from our side. Please refresh your browser and try again in sometime. If the problem still persists, contact us at support@zohocampaigns.com. Do mention the error code as 1001 in your email. It will help us to solve this problem faste I tried to create it yesterday, and it didnt work. So I waited until this morning and I am still getting the same error. Anyone
Updates for Zoho Campaigns: Merge tag, footer, and autoresponder migration
Hello everyone, We'd like to inform you of some upcoming changes with regard to Zoho Campaigns. We understand that change can be difficult, but we're dedicated to ensuring a smooth transition while keeping you all informed and engaged throughout the process.
Problem when forwarding emails
When I want to forward an email received through Zoho, the layout changes: Buttons are cut Pictures change size Text changes alignment (left/right/center) Is this a common problem in Zoho? Thank you, Suzannah
FirstName tag not working in Zoho Campaigns
Hi all, We're setting up emails and adding the FirstName tag but it does not pull the first names at all. Are we misunderstanding what DB table the FirstNames are meant to come from? Thank you.
Missing Conditions options on Custom Field when attempting to build new Segment in Campaigns
We have mapped a custom field from CRM to Campaigns. Sync appears successful (image below), and the custom field (Contact Type) shows as an option when we try to Segment, but the Conditions aren't showing (image below) thus we can't actually use the custom
Non-public topics for Zoho Campaigns
Hello, I would like to use Zoho Campaigns to email correspondence with investors, but I don't want our regular marketing users to receive the emails or have the ability to sign up for the topic. Is it possible to create a campaign that is outside of the
How to re-subscribe a unsubscriber that changed their mind?
We have a customer that unsubscribed by accident and is requesting that we add them back to our email campaigns. I've tried finding a method to do this but my searches are coming up empty. Any tips on how this can be done?
Campaign sending has been disabled
Please check my account i sending two campaigns under two days so my campaigns sending is disabled please active my sending campaigns account. and i'll try to remove bounces emails so they show notification you can contact with support team.
How do I change the topic hierarchy from product to brand?
I have clicked on the contacts/manage topics - and it shows me product topics are selected - but I don't want this. Not sure how this was set up. Even when I click edit on the right side it wants me to add a product. I don't want to do this I want
Using the Workflow editor - move multiple elements at the same time
Is there a way to move multiple elements at the same time? Currently I have to move each element individually during editing, which is a huge pain. Any tips gratefully received!
Animated GIF
Can i use an animated GIF in Zoho Campaigns emails?
Campaign won't validate SPF/DKIM DNS records for domain
The DNS records were added, and using the "Configure" dialog to test will say that the domain validates, but closing that dialog still marks the domain as "Authentication Incomplete". What am I missing?
Field is not visible in synchronization from CRM to Campaigns
Hi, I've added a fields in CRM: Customer Success Manager. However, I am not able to add this field to the synchronization. It is not visible to select.
Alternating columns - How to reverse order on mobile - Responsive template
Can the order of alternating columns be reversed on mobile so that image comes before the text? Example: Desktop Row 1 column Left (image) , column right (text) Row 2 column Left (text) , column right (image) Mobile Currently Row 1 Image over text Row
Zoho Campaigns Automation
I'm missing something... how do you associate an Automation to a mailing list or campaign?
Campaigns importing tags from CRM
If I import a contact from CRM (I have this set up automatically), and I have the client Tagged in CRM, how do I get it to automatically apply that Tag in Campaigns so that it is automatically launched? Thanks!
Unsubscribing from Campaigns / CRM
Hi, We have lists of people who we send campaigns out to, however when they unsubscribe from the email campaigns, they automatically get unsubscribed from receiving our emails from CRM/Zoho. Which is not ideal as we still need them to receive our emails?
How do I remove the border around an image?
Hi, I want to add an image to the top and bottom of my email to give it a rounded look, similar to some of the templates provided. However, when I try to upload an image, set it as banner with no border, there is still a white border around it and the
Anchor Text in Zoho Campaign?
I send plain text emails using Zoho Campaigns and they can be long. I want to be able to place Anchor Text links at the beginning of the email so the reader is able to skip to the topic that interests them most. I found a resource that is 10 years old
Contact Segments with multiple CRM modules
Hello, We have a somewhat unique setup in our system involving various components: Contacts, Accounts, Deals, and a couple of custom modules named Properties and Audit Logs. We're looking to implement a notification system via SMS and Email specifically
Changing footer in a campaign
How can I change my footer when I create a campaign. I do not want my predetermined footer to show all the time. Depending on the campaign I am sending I need to change my footer.
Has anyone experienced issues with emails showing delivered but the recipient does not receive it?
We set up SPF and DKIM for our domain, but it shows that a campaign has been delivered and the subscriber never received it. The recipients are from our company, so we were able to validate that it had not gone to Junk or Spam. Has anyone else experienced this? Any suggestions on how to correct or investigate?
Text wrapping
I can't for the life of me figure out how to make text wrap around an image. I've looked in the Knowledge Base & done a search, but none of the suggestions seem to work. Do I need to choose a special template to do this?
Group Emails
I have synced Zoho CRM to Campaigns but there are certain email not synced. showing it is Group Emails, but this email ids belongs to different individuals. please provide a solution as i nedd to sync the same.
Server Error? Image Links All Broken
Has somethign changed in the set up for uploading and including images in templates? All our links are broken right now and following the image link leads to a page like this:
Limits on test emails
Why do you have limits on test emails? Can they be removed?
Google and Yahoo's 2024 email authentication requirements: A new era of security
Greeting of the new year! Starting February 2024, Gmail and Yahoo Mail are rolling out stringent email authentication requirements to combat malicious messages, reduce inbox clutter, thwart phishing attacks, diminish spam, and bolster data security. Here
When will zoho add the new Microsoft standard font 'Aptos' to campaigns email templates
Is there a data for when Zoho will add the new standard font Aptos to their platforms?
De-associate Topics from Marketing Subscribers
We would like to delete topics from Zoho Campaings but we are encountering the following error: "You cannot delete this topic as it is used in the components mentioned below", but, since we removed the topic we want to delete from all automations we can't
can't verify my spf record
I need help to verify my spf record. I added the sm spf record that zoho give me but it still not verified. please help me to verify my spf record.
Re-syncing/Force Sync
Hello, Is there any way where I can re-sync new information that has been added? It is scheduled to sync tomorrow, but is there a way to force it for the same day?
Filter Vendors/Suppliers from Campaigns
We are unable to filter out our vendors/suppliers from any mass campaigns we send out. When synching our CRM contacts within Campaigns, we are unable to map the "Vendor Name" field. We have tried to create a segment from our all contacts list but to no
Send gated content on form submission
Hi there, Hope that someone can help me. I have gated content on my website that I want to email to people after they fill in a form on my website. I've tried using the signup forms but then when someone who fills in the form, who is already in my database, it doesn't send the email. How can I set it up so that whenever someone fills in a form (as many times as they want), they will receive an email for each form submission? Thanks a lot! Ricky
Campaigns Intergration with WooCommerce Not Working
I recently signed up for Zoho Campaigns as it was recommended by a number of search results as reasonably priced option for small business. One of the features that drew me here was the integration with WooCommerce and the ability to capture customer
CRM and CAMPAIGNS does not give me a BUILD CRITERIA option to create list
How to remove [Marketing] text added to email subject?
When I send a campaign, the recipients get a [Marketing] text is added to the subject. Why is this? How can I remove it?
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