Adding Tags when a client buys a product through WooCommerce
Hi I would like to add a client to Campaigns when they purchase a product through WooCommerce and tag them with the product that they have purchased. Please advise how to achieve this? If they sign up to a normal newsletter and then purchase after that,
Campaign and Email not showing on CRM Lead
I just sent my first Email Campaign. I can see that the emails were successfully sent as I have received numerous replies. However, in my CRM Lead Details pages, there is no indication under the Emails nor Campaigns headings. Please advise. Jeff
Custom HTML not responsive?
Hello, i upload my custom HTML to ZOHO Campaign, but when i send "test message" its not adaptive, and text is so small - probably unreadable, how can i optimize my HTML template to be readable from mobile phones? Thank you.
Can not delete any more contacts
Hi There, I have been testing Zoho Campaign (Free Version) recently & find it quite okay for a while. Try to delete the contact list but it seems that I can't delete it anymore. (Reach maximum limit) Is there any way for me to delete it without asking
Removing a user...will I loose the work they've done?
I'm needing to remove a user for Campaigns. When I do this will all the templates, campaigns, and workflows they have created stay accessible?
Inserting a new contact via API with custom field that is a date
I am using the API to add members to my list. I recently created a new custom field that is a date field and now when I try to create a new member it fails with an error { "code": "2001", "message": "Please enter correct XML(or)JSON format",
How to export a template to another zoho account?
Hi, I need to move a template from an account to another, but i couldn't find a way to export in into a .zip file like the one zoho needs to import an HTML file when you create a new campaign. how do i export it? or can i move it from an account to the other in another way? thanks a lot Angelica
How to track out words and/or adjusting kerning
Hi! Part of my companies brand involves tracked out header text. Is there a way to expand the text in Zoho Campaign? I can't seem to locate anything. For example:
Atraso no envio de campanhas de marketing
Bom dia, estou a ter um atraso de 4/5 dias de entrega das campanhas de e-mail marketing. Qual a razão? Obrigada!
Blacklist?
Is it possible to create a blacklist? I have some individuals (competitors) that occasionally try to register onto my lists, I'd like to prevent them from doing so. It would be great if they could be blocked by domain - *@domain.com - or by individual email address. Upon someone entering in a blacklisted email or domain, what should happen is - nothing. No confirmation email, no error message. Just accept the entry and discard it (and increment an 'attempt to register' counter in the blacklist table
Dynamic content needs improvement
I'm finding dynamic content blocks in Campaigns to be severely lacking compared to other email campaign software I use. Firstly, you are unable to use fields which aren't text fields as criteria, which meant I had to set up multiple workflows and workarounds
undefined downloadable image showing up as campaign footer...how to remove?
Hello. On my test emails I get an undefined image at the bottom the email. This image doesn't show up on the campaign editor. I'm assuming this "image" is showing up because in the black coloured footer above it, the text "Unsubscribed" and "Update your
Domain Authentication for Campaign on GoDaddy
Hello There, I followed your steps to authenticate 2 domains on Godaddy and it is still not working.. I followed as well your instructions, when it is not working and to wait for 24-48 hrs, but still it is not working. See attached. Can you please check
Customizing of Sign Up Forms
Hi! I'm trying to customize a Sign Up form in Campaigns. There are some limitations in types and some features. Would it be possible to implement an external CSS form into Campaigns? Thank you!
Google reCaptcha
Issues with Google reCaptcha site key? Anyone with an insight on what domain name and website to use will be highly appreciated. This is amongst many issues with campaign, form etc. Thank you
merge
'Hello,World' hello merge
When to segment vs create a new list?
When using autoresponders in workflows, when would it be best to segment a list rather than to create a separate list and add or move a contact to the second list? Some situations: 1. I want one workflow and set of autoresponders for leads who did not open the welcome or second email versus leads who opened the welcome email. Should there be two lists or just segment one list? 2. I want a workflow for leads who opened the initial email so that I can provide general information follow-up emails
Zoho Campaigns: A draft campaign takes forever to load
Hello, I cannot get my draft campaign load in the brower. I tried different browsers, cleared caches etc. I even disabled encrypted DNS service. Nothing helps. The draft campaign editor simply won't load. I noticed that other users also reported this
Google analytics tracking URL
How do you embed the Google Analytics tracking URL in an email campaign? Robert
Sync errors all over the place related to ZSC key
We're getting messages all over the place: The sync "xx" has been disabled as the ZSC key is invalid. Update the valid ZSC key and initiate sync. These sync's have literally been up for years. Is there some new change in Zoho Campaigns that I missed
Twitter Chat on Email Newsletters—July 8, 2021
Hello everyone, You're all invited to join us for our Twitter chat that will take place on the 8th of July, 2021 from 10:30 AM - 11:30 AM GMT (4 PM - 5 PM IST). We hope that this one-hour twitter chat will help you kick start your newsletter and improve
Added email address to existing list - how to resend campaign?
Good morning, I created a mailing list, sent a campaign, and now realized I missed adding an email address. I added it to the mailing list but now I'm not able to resend the campaign to that ONE address - instead it only allows me to send it to the whole list. Now, I did try to exclude the others by selecting the "exclude" area and selecting the titles of the previous campaigns - oddly enough it does remove some email address but it also removes the new one and leaves some of the others on the list
My email from zoho campaigns are falling under the promotions
Hello!! We were testing the Zoho campaigns for mass mailing. But most of the mail sent via Zoho are falling under the promotions section under the Gmail service. We don't want them to land under the promotions section, but rather under the inbox section
Tip of the week 86 - Five aspects that make a good email template
In the quest of fetching maximum engagement you might invest all your effort on designing the perfect template. Yes, we know that and so we are here to help you by telling those five things to check and then begin your design work. Mobile responsiveness-
Unsubscribe Merge Tag reads as full URL
I am using Plain Text for my Content editor and have removed the theme. When I copy the Unsubscribe Link from the Merge Tags and insert it in the text body, the campaign recipient sees the full unsubscribe URL. Is there a way in Plain Text to have the
Workflow 'Create CRM Task' ignores contacts - don't understand why?
I have set up a test workflow in Campaigns, and test Leads in CRM to try out a new process that I want to introduce for automating follow-up to webinars. The test leads were pushed from ShowTime into CRM, then synced into List A in Campaigns. They then
Managing Proper Workflow
I have a customer list with a field personalized based off their buying stage "not started" and "in progress". I have a workflow to send a series of emails that I only want to send to the 'in progress'. The problem is the on trigger can only be a list,
Connect Campaigns API with Google Sheets
Hi there, i want to connect the Zoho Campaigns API to Google Sheets to pull contacts and so on in the sheet through Google App Script. I created a Client ID and a Client Secret and a GrantToken. But now i'm stuck because i have to use Self Client and therefore i dont have a redirect url. So how to proceed? And a second question: Did i understand right that i have to create Access and refresh tokens every hour manually? How is this suppose to help to automate stuff? Thank you
How do I import data into Zoho Campaigns from Google Sheets (using Pabbly Connect)?
Hello, I'm one step away from registering for Zoho Campaigns. I've just one question. All my email subscriber database exists in Google Sheets, and the future sign ups will also get updated on Google Sheets. How do I import this data from Google Sheets
Setting Up Direct Mail Campaigns
If I need to set up a 5 step direct mail campaign is that possible? Basically every week I upload names from a CSV to Zoho and then would need to mail them every 45 days for about 6 months. I would want to be able to take names off the list when they say their house is sold or that they don't want to be contacted. I don't necessarily need to have it integrated with click2mail or anything but would at least need to be able to export the file in a CSV/excel for each mailing. Does anyone know if that's
Minimum fields/components in a subscription form
Hi, I am setting up a subscription form for Zoho campaigns. I want only the subscriber's email address and want to minimize gathering additional information to simplify privacy justification. The form would be embedded in my website, just email and the
Reply tracking issues in workflow
Hello, I have created a custom workflow to send out emails to people who have entered a list. I've also assigned actions based on activity including "replies". I've set mails to track email. When my emails go out, I noticed it shows the sender email and
Campaign buttons duplicate when forwarding an email campaign to another email address
Hi All, I've sent a test campaign from within ZoHo which comes through as intended, what I have noticed is that when I try to forward the campaign to another email address it seems to duplicate my buttons? Images below:- (Test Direct to Email Address):-
Email template export
Hi, I have created a series of emails as 'Email campaigns'. I am now happy with the design of these. I now wish to create a workflow to send these emails at specific times after a contact is added to my CRM database. My question at the moment is how do I export this email design that I have created and load it as part of my email workflow? I can't seem to find an option to add it to a library or something like that to use my emails designs in the email workflow. Any help would be appreciated. Thanks.
Same contact, multiple lists
Hello, I've read in another topic that it was possible to have the same contact in multiple lists. However, when I try to add a contact that is already subscribed to another list, I get a duplicate error. How is this possible? Thanks!
Sync contacts from CRM with data belong to other module (companies, product etc.)
Hi, Is it possible to sync contacts with releated information available only in Product or Company module? I need to create some segments based on data from Product module but I've no idea how to start. Is it possible? Now it seems the only way is to
Email open rates at 0% & Sudden Hike in Bounce Rates
Hi there , We had scheduled a campaign from Zoho Campaigns It shows It has has been delivered to 1.2L subscribers and the open rate is literally 0 % .. I checked my mail id report .. It shows that the mail had been delivered 41 mins ago and I ve not
Campaigns bounce issue with Gmail
Dear Zoho Campaigns Users, Some of you faced a massive delivery problem with Gmail recently. Around 25% of the campaigns that were sent to Gmail mailboxes between 20 June 2021, 23:00 PDT and 21 June 2021, 22:15 PDT were bounced. We also observed that
Add contacts to existing list
$url = 'https://campaigns.zoho.com/api/v1.1/addlistsubscribersinbulk'; $header = array( 'Content-Type: application/x-www-form-urlencoded', 'Authorization: Zoho-oauthtoken '.$access_token, ); $ch = curl_init($url); curl_setopt_array($ch, array( CURLOPT_POST => 1, CURLOPT_POSTFIELDS => http_build_query(array( 'scope' =>'ZohoCampaigns.contact.CREATE', 'resfmt' => 'json', 'listkey' => 'listkey', 'emailids' => $useremail )), CURLOPT_URL
Want to know the best way to send automatic emails on contacts added to the list
Hello, Step 1 : I have created a mailing list and want to regularly and continuously add contacts to it (these would ideally be added manually via excel sheet upload). Step 2 : I need a workflow/autoresponder to automatically send an email "immediately"
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