Customer name in subject mail
Hello, I can't insert customer name in subject line, I insert $[FNAME|Subscriber]$ but I read FNAME in the mail arrived. Of course, all customer data are filled in and mapped What am I doing wrong? Thank you
Marketer's Space - Notification Settings - For opt-in
Hi, In the previous post, we discussed setting notifications for campaign reports. In today's post, let's see how to set up notifications to receive information about contacts signing into specific mailing lists using signup forms or APIs. Let's explore the feature with a user scenario: Zylker, an online store, maintains separate mailing lists for different product categories like electronics, apparel, and so on. Patricia, the marketing head, needs a monthly report of contacts opting in to different
Marketer's Space - Notification Settings - Campaign reports
Hi, Have you ever thought how convenient it'd be if you received email notifications on your marketing activities? How about receiving email notifications about your sent campaigns and mailing lists at your preferred time? In this week's email series, we'll discuss how you can achieve this using Zoho Campaigns. The Campaigns feature Notification Settings lets you set up notifications to receive reports of sent campaigns, a list of contacts who've signed up for mailing lists using signup forms, and
Is there a way to pass form submissions to new contact records in Campaigns?
Hi, Upon submission of a Zoho Form, I would like to pass these submissions to create a new contact record in Campaigns contact list. Is there a way to do this? - JR
why the forms shows in Chinese?
Hi we designed signup form in English and when we open it it shows Chinese
Response of sign up form
Hi When I set up response of sign up form, I found it is really stupid that I can't customize the response email content. When lead sign up, I want to send him a email so that he can have the link to download our research report rather than ask him to confirm his sign up again. Can I just delete the confirmation bottom and add a report link????
Custom field missing in email?
Hey everyone I created a custom field in the Zoho Campaigns setting, but when I create a new mail to send out to my customers and I want to add this custom field to the email, it's not in the list. Please can anyone help with this? Thank you in advance, Shaun
unable to do scoring
HI when I try to set my leads scoring, I found I was unable to open and set up: it shows like the picture
Ignored Contacts - 45 labeled group emails
Hello there, I was trying to sync my emails from my CRM to Campaigns but im having a problem with some emails and they are being labeled as Group Email(s) but each email is a different one that I have used to email the customer individually? Can someone help me with this? Thanks, Danny
Campaigns - Signup form error
I cannot get the signup form code in my campaigns account, it gives me below error all the time: An internal error occurred while adding your email address.
Contacts not Syning from CRM to Contact List
I have made a list in Zoho CRM and have synced it to my Zoho contact list for a campaign. The list has been sitting in the active sync list for over 24 hours. The list is active in the sync but it is in the "import Queue" and has not added any of the contact to my list. Please advise me on how I can fix this problem. I have multiple list I need to create and everything is sitting in a queue and not transferring to my contact list.
Zoho Campaigns not showing recipients
Hello, I've created a campaign I'm hoping to send out tomorrow at 11am, the issue is when I go to add the contact lists that the email should be sent to it doesn't resolve. It shows the list being moved to selected but the box remains unchecked and the selected lists field remains blank. Are you aware of this issue? I'm using Google Chrome as the browser. Thanks
Tip of the week 16 - Don't fret over "unsubscribes"
What does it feel like when someone unsubscribes from your mailing lists? I'm sure you'd feel bad, but let me tell you this—unsubscribes would benefit as much as the new subscriptions. As an email marketer, if your concentration has just been on growing your mailing lists and sending more campaigns, it's time to rework your strategy, for both of these aren't going to guarantee a successful email marketing. Just because your mailing lists contain more people, it doesn't mean everyone is interested
the pics doesn't appear on my test emails
Hello, I created my first email campaign with Zoho Campaigns, but the problem is when I sent test emails on different address (gmail, zoho, ...) my logo don't appear anymore (see attachment), I tried with different formats (jpg, gif, png) could you tell me how I'm supposed to solve this problem? Thanks Augustin
Marketer's space - Contact Preferences
In the series' previous post, we discussed Topic Management. Today, let's see how you can use Contact Preference to manage your contacts' email preferences using your public mailing lists. On clicking the unsubscribe/update profile link in your emails, your contacts will be able to choose the mailing lists they want to be a part of. Here, you need to be meticulous about naming those lists. Their names should be very relevant to the purpose behind sending emails to your contacts so that they know
Can't make PicSnippet work
Hi, a) I'm using PicSnippets.com to generate a variable image to make e-mails more personal but I can't make it work with Zoho Campaigns. I insert the HTML in the code but no variation is made in the image. b) Where can I find a tags list for making text variable when sending e-mail? I need help ASAP. Thank you.
Webhook in workflow
Hi, Adding workflow as an action on workflow would be awesome. It gives new power an unlimited integration with workflows. Robin
Tip of the week 51 - How to customize holiday email templates?
Today, in this digital world, we want images to be perfect and meaningful with respect to the email content that we prepare to send out to our contacts. Some of us would prefer to design email templates that are unique and different. The rest would be choosing pre-designed templates that are available in the email marketing software that they use. Now, how do you select a particular template and how to customize it during this holiday season? Let's see the steps involved in choosing a pre-designed
How to Change Campaign Type - Between "Consent" and "Permission" type ?
I want to change my campaign type & need to choose between "Permission Based" and "Consent Based". I cant find the link to change the settings, can someone guide me how. I am a ZOHO ONE user.
Mass update of leads fields from Campaigns to CRM
Hi there, I'm currently working on Campaigns, and I would like to update some fields of the Campaigns in the CRM. Please see the screenshot; in this case, I want to update the lead status. So I'm clicking on the tick on the left, and do a mass update of the lead status. The lead status is updated on Campaigns. But when I check the CRM, the lead status is not updated. Please let me know how to proceed? I know there is some configuration to do, I've already done some (synchronizations) but that still
Tip of the week 50- How to craft an effective subject line? (Part-Two)
Hey again! We hope the previous tips to craft effective subject lines helped you. Email marketers would very well know that impactful words when woven together form an effective subject line. So, let's learn how to choose and use them wisely. 1. Use the glittery word of the season Every season brings in festive vibes along with it and everybody loves to get ready for the festivities. While the readers are busy lighting up their home, a wise email marketer will take up this opportunity
Delete or unassign contact tags
Hi, I have seen how to assign a tag to a contact, but I don't see any place to unassign it.
Zoho campaigns: remove approved sender and reply-to emails
In Zoho campaigns, how do I remove approved sender and reply-to emails? We have someone who left the company and I want to delete him so I can someone else. Thank you, Jennifer
Google Analytics Integration requires full access to Google Drive
Hi Yaiiks! Do people really give FULL access to their Google Drive just to make their campaign trackable on Google Analytics? Would Zoho like to gain access to my Lastpass and bank account as well? I believe Zoho should limit its request to what is required. Thanks
Trigger on Email Action
Hello, I have a question. On ZoHo Campaigns, I am trying to create a workflow starting from the trigger "on email action". When I select "Specific link clicked" I would like to create a segmentation for every link separated, because every link included in the email is pointing to a different section of the website. Is it possible? Thanks
Now, customize and edit images with our new image editor
Hello everyone! It is a well-known fact that many a time email marketers consider images to be an integral part of promotional campaigns. And these images need to look good to complement the content of your email campaigns. Now, here's an easy-to-use image editor from Zoho Campaigns that helps you gather your email recipients close, communicate your message and connect with them visually in your own way. What makes us special? 1. Add text to your images - Now you don't have to move out of Zoho
Marketer's Space - Fair email marketing - Unsubscribe Feedback
Hello, We discussed about Imprint information yesterday. Take a read if you haven't. Unsubscribe Feedback We wish our campaigns to ascend and have the marketing efforts get paid off. At times, things turn haywire. Recipients unsubscribe from your emails and you may not know why. However, it's important to know to steer ahead in the right path. In Zoho Campaigns, you can configure the unsubscribe feedback page to know what's on the minds of the recipients who unsubscribed from your emails. Ask
contact list issue
Hi We added several contact list(from our other services provider and from our Zoho CRM system), we found that we need to clean the list first and then upload. I know I can delete the lists but that will occupy our contact quota(we have more than 130 contact quota as we are Zoho one user). However, I realized if I delete the list then the quota will be used. For some lists, we have never sent a single campaign before. My question is that can you please delete those lists we have never sent campaign
Sort option for Opens Report
It would sure be nice if you could sort the list of Opens by the time and day that they were opened.
Moving a template from one account to another
Hi, I have got 3 seperate accounts with Zoho, instead of having to create the same desgin in all 3 I just want to copy and past the content into the 2 other accounts. Is there a way of exporting as a HTML and then importing?
Marketer's Space - Fair email marketing - Imprint Details
Hello, To know about the content approval configuration in Zoho Campaigns, check out yesterday's post. Imprint information Imprint is the sufficient amount of information that clearly shows who the sender is and lets the recipients contact them. Authenticity is crucial in email marketing. Wouldn't it be better if you get a chance to reassure your authenticity to your audience? You can do it by adding imprint information to all the campaigns you send. This will let the users know that they have
Responsive not working on imported HTML custom template
Hi all, We have build a custom responsive HTML template. When we import the template using the "Import/Upload HTML" the template is loaded correctly, but the responsive doesn´t works. We have tried the template with other email marketing tools (like MailChimp) and works great. We are using the option with no Zoho header and footer (we include the unsuscribe special tag manually in the template). Can you help us? Thanks in advance!
Marketer's Space - Fair email marketing - Content Approval
Hello, In the previous post, we learned about the email limit policy. Let's discuss Content Approval configuration in Zoho Campaigns today. Content approval configuration A crucial factor that organizations put in a lot of effort to achieve is upholding brand consistency. Let's assume you have quite a number of email marketers on your team launching campaigns to your audience. Putting together all of their unique marketing efforts as one is quite a task. Don't you think you require a centralized
Marketer's Space - Fair email marketing - Email Limits
Hello, As marketers you would have developed strategies to turn your email campaign successful, but how often have you thought about implementing steps for a clean and fair email marketing. Not quite often, right? This week, let's discuss about clean and fair email marketing and how Zoho Campaigns can help you do it. Setting up email limits As an email marketer you campaign to your audience, however you are one among the many marketers in your organization that are sending out promotional emails
Marketers Space - Domain Authentication - SPF protocol
Hello, In the previous post we discussed adding a sender address for your business. To authenticate your domain, you'll also need to follow two important email authentication protocols: SPF and DKIM In this post we will discuss how to follow the SPF authentication protocol. SPF, or Sender Policy Framework, is a method that checks if email senders are legitimate by authorizing a set of IP addresses from which an email can be sent. Zoho Campaigns will provide a SPF text record that needs to be added
Tip of the Week 09 - Make your emails more efficient, while also avoiding trouble.
One of the things that email marketers hate the most has to be email addresses that serve no purpose, either because the subscriber is not responsive at all, or because the address itself is invalid.In any case, both these factors are a setback to your marketing effort, rendering it inefficient. Another major problem that most marketers face is that of unsubscribes, which happens when people are not interested in the sender's emails, causing the number of subscribers to steadily dwindle. One the
Help with Autoresponder / Workflows
Hello. I would like to set up an automation that would notify a Contact Owner when one of their Contacts clicks any link in an email campaign. I have created a custom workflow which is working, but as far as I can tell, I will have to clone the workflow for every email campaign, change the subject line, select the new campaign, etc. Is there a more efficient way to do this? I just want our sales team to know when one of their Contacts shows interest in a campaign by clicking a link. Seems like that
Marketers Space - Domain Authentication - Add Sender Address
Hello, In the previous post we discussed why you should authenticate your domain and what happens if you don't. In this post we will discuss how Zoho Campaigns lets you authenticate your domain by first adding a sender address. Adding a sender address A sender address is the from address that your email recipients will see when you send emails. While choosing a sender address, Zoho Campaigns strongly recommends using a specific, business-related name. This helps create a unique identity for your
Marketers Space - Why should you authenticate your domain?
Hello, One of the most talked-about features in the email marketing world is domain authentication. Domain authentication and many of the acronyms surrounding it may sound foreign to those who are unfamiliar with tech terms. This post aims to show that domain authentication can be understood without specific technical knowledge. So why should you authenticate your domain? Spammers and phishers swarm all over the internet, looking to prey on marketers who do not authenticate their email addresses.
How can I receive the replies to my email blast
Our company has sent out multiple email blasts using Zoho. However, we are unable to receive the replies to the campaigns. I have consistently set the same email as the "reply-to" address but none of the replies have been received by this email. When viewing the reports, I have seen that there are replies, but none of these are being sent to the Reply-to email address. What needs to be done in order to have the replies sent directly to the reply-to email address? Thank you!
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