Tip of the Week 36 - What is unique open and how to boost your email open rate?
Email marketing thrives on the foundation of various metrics, of which one of the most important is 'open rate.' Open rates in actuality refers to the number of times your email is being opened after it is sent to your receivers. Sounds simple, seems gettable, but we all know about 'Open Rate', don't we? What remains to be addressed is altogether a different but connected concept. It is known as, 'Unique Open Rate' So, what is unique open rate? How do you achieve a higher unique open rate?
API "Unauthorized request." Error 1007 from any call
Hi, I am using following python code to integrate listsubscribe endpoint of List Management API (https://www.zoho.com/campaigns/help/developers/contact-subscribe.html) using v1.1 listKey = "f2************" url = "https://campaigns.zoho.com/api/v1.1/json/listsubscribe" data = { "resfmt" : "JSON", "listkey" : listKey, "contactinfo" : { "First Name": "aaa", "Last Name": "bbb", "Contact Email": "abc@abc.com" }, "sources" : "comingsoon" } r = requests.post(url,
Stuck "Loading Content"
Creating a campaign for the first time and when attempting to "Edit Content" it takes me to the content editor but just stays on "Loading Content" with a spinning circle graphic and it doesn't load. I'd like to avoid recreating all of that content. Has anyone run into this issue?
Why you should not send marketing emails from your personal email account
As a marketer, there's nothing more frustrating than seeing your emails reach the spam folder of your contacts' mailbox. While there are many factors that lead to the spam debacle, your marketing email loses its very essence when you use your personal email account to send them out. Here's the list of reasons why you should refrain from doing so: 1. You're compromising your credibility Nowadays, a whole host of spammers chance their luck through emails. They take to free email platforms
(Updated) Zoho Campaigns Community Meetup - India - Round 3
Hello everyone, We're happy to invite you all for the third round of community meetups. In less than a month, Zoho Campaigns is hitting the road to visit a few places in India for our next set of meetups from July 11 - July 25, 2019. Cities: Pune, Mumbai, Chennai and Bengaluru Topic: Sending effective emails in today's digital marketing space. Here's the agenda: - Introduction to Campaigns Community Learning - Basics of email * List Management * Importance of CRM * Simple
The way sender's email address appears on an email when sent from Campaigns
I have just my first email campaign to an internal test group. However, the recipient's Outlook recognises that the email has not come from my normal email address and my email address displays in this format: My name, my email (both of these presumably coming from the way I have configured the campaign, and then, myname via eu.zcsend.net. Is there any way of getting rid of the last part (myname via eu.zcsend.net.) Thanks
How To Create & Save Email Template In HTML
I have designed a newsletter in html and I want to save it as a template in zoho campaigns so that I can quickly create new newsletters. I know that I can save templates to my library if I edit one of the pre made templates, is there an edit/view html button in the design from template option so that I could simply copy my html over this and then save? Or is there a way to do this in the html editor instead? Any Ideas?
Import contact with explicit consensus
Hi, I tried to import some contacts by enabling explicit consent. I have mapped the IP address and date columns and set the correct date format. The contact was correctly registered on 3 lists. When I send a campaign to the contact and the contact "unsubscribe from list 1" the system will unsubscribe it from all lists and set the consent to "reverted"
Consent-based email marketing - Emails being sent out
Hi Team, There are three types of email marketing available (https://www.zoho.com/campaigns/help/subscribers/manage-consent.html) and one of them is: Consent-based email marketing. How does this work? Once we pick this option, do we need to send a Consent email out to all contacts in the different lists before any emails/campaigns can be sent out? If a contact/user doesn't provide any consent (don't pick yes or no) after the Consent email is sent out, do they still receive the emails when we send
Duplicate Contacts
I want to import my contacts from Zoho CRM Leads. But we have a number of leads that are duplicated. It is a slow process to merge these within CRM. If we import them all into Campaigns will campaigns import the duplicates or will it recognize they are duplicates and skip? I dont want to end up sending the same email to a contact twice!
Tip of the week 35 - Etiquettes of email marketing that always give you results
While sending out email campaigns, there are times where you, as an email marketer, just stop and think–why do you follow certain etiquettes for better results? You don't know the answer but you still follow them because it's been practised and accepted by email marketers across the world. The major best practices you follow will definitely include adding relevant subject line. You also use responsive email templates with a tint of personalization to test and preview before sending it out. And
Can users unsubscribe from one list but stay on others?
We want have a few different email newsletters that leads can receive. So we have a few lead lists. Can leads unsubscribe from one newsletter (list of leads) without unsubscribing from all of them?
Valid email address excluded due to 'invalid pattern'
Hi, I have valid customer email addresses ending with '.info' that are being excluded from email campaigns due to 'invalid pattern'. Can you please allow this pattern for my account? Kind regards,
Domain authenfication trouble!
Hi, I tried and tried and tried again to follow your steps to connect my domain but it just doesn't work. What can I do about it? Thank you!
Trying to setup email activity based autoresponder.
Hello, I was trying to setup a campaign and associate a autoresponder for opened,unopened and clicks we get on the campaign. Now further i want to setup one more autoresponder as to send followup for opened emails which we get on initial autoresponder. Now when i was trying to setup the second autoresponder i was unable to associate it with first as it is throwing error as 'no autoresponder message found' however i completed the activtion process for the first autoresponder and email campaign. Please
Opt-Ins
Hello, I would like to sync my contacts into zoho recruit but i have already received opt-Ins and i do not want to request this again from my contacts. Is it possible to sync those accounts without asking again for opt-Ins ? Thank you
Information we have in campaigns is not being updated from the crm.
I tried to initiate a manual sync but get the following message: Immediate sync can be initiated only for a maximum of 5 views in a module. I don't see a place or option to change that.
Is there a good way to integrate Click Funnels with Zoho Campaigns
I am setting up my sites on Click Funnels. I would like to integrate Campaigns. But found there is no integration with Zapier. Is there a good way to connect them? Thanks
Is it possible to add a video to a template and it play in the template?
Is it possible to add a video to a template and it play in the template? If so, will it track if it has even viewed? Buddy Hooper
Mudar proprietário Zoho Campanhas
É possível mudar o proprietário do LEAD, após uma ação (clique) realizado numa campanha de email? Sei que é possível enviar informações, mudar tag, etc. Mas gostaria de trocar o proprietário do LEAD e enviar uma notificação para o mesmo.
Zoho Campaigns and Zoho MarketingHub Community Meetups - Uk | June 2019
Hello people, We are glad to inform that we will be visiting the UK for our community meetups this June. The meetups will be held at nine cities—Bristol, Norwich, London, Brighton, Birmingham, Manchester, Leeds, Dublin, and Edinburgh. The event starts off with our Zoho CRM experts discussing the tips and tricks that help you streamline your sales activities. This will be followed by an exclusive one-hour session on all-things-marketing-automation (3.30 pm to 4.30 pm) What we will cover: The
Support linebreaks/newlines while copy/pasting in HTML editor
Hi Zoho Team, I just had a ticket (32041050) regarding removal of line breaks on copy paste in the HTML editor. They explained, that line breaks are just not supported. It is really annoying to readd them every time after pasting text into campaigns HTML editor. Could you please allow pasting line breaks? Thank You!
Read More Button and Linking to Articles that aren't in URL Format
I've added a 'read more' button under a particular topic on my campaign so that if the reader clicks on it it opens a new page where they can read the full article. A customer service assistance provided the following advice: "Kindly select the word >> Click on Create link >>Enter the Web URL >> Save. So the reader who clicks the link will be re-directed to the desire page.” However, there is no existing URL page that I can link the reader to because I want to type the article myself. (I also don’t
Call to action button duplicates when email is forwarded
When I create the HTML campaign and send a test to myself everything looks fine, but when I forward the email the call to action button duplicates and the email looks really off. How can I fix this?
Image url issue
I've created a HTML email template from scratch. When I upload the template I get an error message, the image URLs can't be found. Please can you help? I've right clicked on the image and copied the image path, for example; https://campaigns.zoho.com/campaigns/ImageDisplayAction.do?imgName=interested_img.png&folderId=8161839000000018001¤tTime=1558687329968&zx=135b664a
All of a sudden - can't create a synch
Help, please! I have been successfully integrating campaigns with CRM for the past year. Now - when I try to create a new sych, I get the following message: "You can create sync only if you've chosen to show this module in the Organize Modules section or if you have the permission to access this module in Zoho CRM". Nothing has changed in CRM - other than I did recently change my password. I cannot find anywhere in campaigns that to re-enter my CRM password or reconnect to CRM if that is the issue.
Custom HTML email
I would like to create my own custom HTML email for an email campaign and not have to start with any of the templates. How would I go about doing this? Is there a place I can do this?
Sender Not Verified
Que dois-je faire pour que cette adresse soit bien validée ?
Multi Email Campaign
I need to set up a campaign that will send 1 email every month for 12 months, to all Leads that meet a certain criteria from Zoho CRM. It needs to automatically add new Leads that come in from CRM as they're added. I'm new to Zoho Campaigns and I'm looking for the best method to do this. Any tips are greatly appreciated.
How can I create batches with a 30 minute interval?
How can I create batches with a 30 minute interval?
Lack of fonts and other support in Zoho Campaign
Hi, Just asking why we are so limited to our design choices in fonts? I've read some articles that are 12+ months ago saying "this will be forwarded onto our development team". What is your timeline in adding support for custom fonts, google fonts or just more fonts in general? Also - the lack of being able to add text over the top of images is not an option - why is this? The current version of campaigns is obsolete in comparison to other email campaign providers - not being able to use any current
How to Read Auto Replies
I see on our last campaign we received 12 auto replies. Typically, these are just out-of-office replies, but I know from experience that sometimes these automatic messages are notices that the user has left the company, or has retired, etc. (even if the subject is just "automatic reply"). I want to be able to read these messages to make sure, but I can only seem to view the header data of the message. How do I read the full reply?
How to share autoresponders on social media
I've set up holiday greetings for 5 holidays, 4 years of hoiday for each. I also want to be able to post these greetings on my social media automatically as they get sent out. I researched if it's possible to share email campaigns on social media and it seems to be possible, with the only explanation as simply connect your social media accounts, as though that explains how you'll get the actual campaigns to the social medias. I also tried using the page campaign. That seems to work except for two
Dynamic Salutatory Address and Multilingual Campaigns
Imagine campaigns, mailings into 3-5 Languages 20 years ago I used Word to merge out of CRM, and today I can do the same in MS Dynamics with Word or on app side. Thank you for hints and recommendations. Do you face this challenge too? Although I like Zoho Campaigns, I'm interested to know about other online services which master multilingual campaigns well Salutation Depending on gender there are 2 salutatory addresses, without counting titles, see sample list below in EN, DE, FR; which we store
Immediate sync
Hi I'm trying to add another immediate sync to my list. I get an error saying you can't have more than 5 immediate syncs. I've deleted a number of them so I just have 2 currently, but I still get this error. Any ideas? Michelle
Template background
Hi, Please, how do I manage to import a personalized template background in Campaign? So that I can personnalized the background of my campaigns with something of my own. Thank you
Using S/MIME like in Zoho Mail for digital signature
Hello! How can I use my "S/MIME" certificate from Zoho Mail to digitally sign emails sent through Zoho Campaigns. PS: I use "S/MIME" in the mail to make it more reliable and secure between people. Thank you
Embed a vimeo video in my campaigns
Hi, as you can see here, with Wix Email Marketing, I am able to embed a video which can be watche directley in the email / Campaign (Wix). Why can't I do the same in Zoho Campaign or Zoho CRM (when sending an email)? Thx
My Video Tag is not showing in list of merge tags
Hi I've added a video tag so I can show a youtube video in my email campaign. However, it does not appear in the drop down list of merge tags, so I can't use it. This article from zoho says it should be visible in the merge tags section, by selecting 'Video Custom Tags'. But my list doesn't have a Video Custom Tags option - the only one referencing video is 'Video Merge Tags' and that is empty. How do I get the video tag in to the email template? Many thanks, Troy
Urgent issue! Change status: 'consent approved' to 'consent required'
I have tried to sent out a 'consent email' to people that I have imported through a CSV file. Apparently when you import these contacts, they directly get a 'consent approved' status. Therefore I wasn't able to sent out the consent email. Someone told me that you cannot sent a consent mail to people that already have a 'consent approved' tag. My question: how can I change the approved status to required status? So I can sent a consent email to my imported contacts? Thanks a lot!
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