Tip of the week 24 - Here's how you can improve your holiday sales
Holiday season, according to the movies, is the most wonderful time of the year. For the rest of the world, yes; but not for us marketers. In fact, this is the most stressful 'season' for us. Halloween, Cyber Mondays, Black Fridays, Diwali, Christmas, New Year... it's a busy time. For marketers, the struggle is real as people are looking out to buy and you need to ensure that all their needs are met. Here are different ways in which email marketing can be used to promote 'offers' that will ensure
How to send email to Non- subscribers through ZOHO
Zoho supporting only for subscriber email ids, what about non-subscribers without doing marking how the customers know our products, How to do email to those customers, Please let me know Thanks sreekanth
Why my campaign is on hold
Hello, I have created my campaign and ready to send it. But its still showing that your account is on hold. I am in big trouble. Please sort the issue or guide me how to do it so I can send emails. Thanks
MailMerge in Zoho
Which one of Zoho products allows you to send out a video (for example) to many different emails addresses (acts likes bcc) so other uses can't see that many other people are receiving the same email? Do you have instructions or a video on how to perform this feature?
NOT GETTING EMAIL
Many of our members are adamantly sending emails to me that they are not receiving the group eblasts because zoho has put them on a DO NOT SEND list and they want me to put them back on the group list but zoho will not let me create their email on a new send list or put them back on the original send list...
How do I access this discussion?
Is there a link? Where will I go on Zoho to view this discussion? Will it be recorded for later to view or will it only be a live discussion?
Email is not working as a responsive - iphone mail application
Email is not working as a responsive - iphone mail application
Cannot switch back to free plan
Hello, I’ve been a user of the free plan of Zoho Campaigns for several years. I recently upgraded to a paid plan in order to set up syncs with my Zoho CRM account, but was not satisfied, so I canceled my subscription. I'd like to switch back to the free plan for the moment, but I do not seem to be able to do so. Only paid options are available. I have had to buy credits several times since, and into the bargain unused credits seem to be disappearing after one campaign… I am quite disappointed.
Autoresponders: How to exclude responders from follow-up emails?
Hi there, I recently sent out an email campaign, and scheduled follow-up emails via Email-Action Autoresponder, to people who open/click, as well as to people who do not open the initial email. Now, how do I exclude people who opened/clicked on the initial email from receiving a follow-up email, if they contacted me in the meantime? I obviously only want the follow-up emails to go out to people who did not get in touch with me in the meantime. How can this be done? Thanks for any help, Steffen
Direct Mail (snail mail) Tracking
Hi there! I am wondering how I can track Direct mailing (as in physical mailers) that I send to my customers. My idea is to identify them when I print their mailing labels, however I do not understand the simplest way to do this through Zoho CRM/Campaigns. Thank you!
Consolidate Campaigns
I recently upgraded from CRM Plus to Zoho One. There are two account numbers, legacy and new. Most of my email Campaigns are associated with a separate Campaigns account. I want a single view of my work under Regular Campaigns and Advanced Campaigns. Any advice for me to organize my mess? I want to roll it up and have search filters based on date, so that I don't have to search under six different places but only one, every time I want to read old and build a new campaign. Regular Campaigns: All
Created New Holiday Campaign -- Don't know where it went
I've created a new holiday campaign a couple times and saved it, but now cannot find it. Any tips for navigating and organizing the campaigns?
Dynamic Links
I would like to use a dynamic link with a button. The link is specific to the Lead Owner in Zoho's CRM. Is this possible?
Zoho Campaigns : add another administrator
Hello, I would like to add a new administrator to the campaign, how can I do ? Thank you. Émilie
No news push to Campaigns when offline
We have just realised that when all operators are offline and there is a "send a message" in the chat box, and if a customer ticks for news then they do not sync to Campaigns. This is crazy. If that option exists when offline then we must capture those details in Campaigns - it is pointless otherwise. It needs to work asap as we are losing customers who think that they have signed up for news. Sales IQ is great ad we use it on a daily basis but this makes it inoperable and makes our company look
When adding segment to a list, age in days do not allow to specify the number of days but the date.
There is something I think is a bug on zoho segment creation: when chosing List Added Time with reference to "Age In Days" it doesn't allow me to specify the number of days but rather asks for a date, which is not compatible. Does someone knows how to change this field to work correctly? I already reported to Zoho Support but it is still not working!
HELP! Anyone else been effectively "shut down" by Zoho Campaigns?
COMMUNITY ADVICE FOR ZOHO CAMPAIGNS AND BEST PRACTICE HELP NEEDED PLEASE! We moved our CRM and marketing operations over to Zoho in June of this year. In doing so, we moved over our marketing email lists, built over years and containing opt-ins from many marketing campaigns as well as current and former customers. In doing so, we have run into numerous issues in trying to send to these same folks we have imported, using Zoho Campaigns. Our account has been blocked so many times, and the review and
Reminders up to 15 days out
For upcoming Seminars and other Live Events, I like to send the first announcement 30 days out, and the Reminder 7 days out. Campaigns does not allow Reminders more than 15 days out. Am I doing this wrong? Is that not how you envisioned these Reminders being used? Would you consider changing that limitation?
Autoresponder doesn't take some subscribers from segment
If old subscriber get a new status from Zoho CRM and Zoho Campaigns takes him to segment the Autoresponder doesn't take this subscriber for mailing. Only new added to Zoho Campaigns subscribers takes parts in Autoresponders
Best Practices To Store International Phone Numbers In Data Bases
Hi Everyone, I´ve been dealing with some customers international phone numbers, but I don´t really know how to properly store them in Zoho Campaigns or CRM. What I want is to import them for future use through a call plataform or just to let the salesperson the right and organized information. ¿Is there any Best Practice or Data Base standard to Format and Store International Phone Numbers, that can be applied before upload the contact list to Zoho and perform well on this platform? Regards,
Any way to add customers to a specific group that receives a pre-defined series of emails over a course of several months?
I am trying to create a flow or an "if, then..." email tree, so that when a customer buys a product from our site, they are put into a specific group that would automatically receive several updates/follow-ups from us over the next few months at specific intervals. I noticed that Zoho Flow doesn't integrate with Woo Commerce, our site's store. Is this something that can be done with Campaigns and Flow?
URGENT! Question about Email campaign on hold
Hello, Could you please explain why our last campaign is on hold? https://campaigns.zoho.eu/campaigns/home.do#emailcampaign/16921000000398002/view It is very urgent and needs to be sent today! Many thanks in advance!
Can I see who has unsubscribed?
I am getting ready to send my first campaign. I created a subscriber list with just my e-mail address because I wanted to test the unsubscribe function. After unsubscribing, I went to my subscribers list, which now shows no contacts and one unsubscriber. But I can't see who unsubscribed. I need to be able to see this for other purposes. How can I see the e-mail addresses of unsubscribers?
On hold
I do not understand this message: Your campaign "I Congreso Americano de Fisioterapia en Salud Mental" is on hold because at least one of the links/domain in your email has been blacklisted. If you would like to use the link, it must be delisted. Could you please clarify it and tell me how to find a solution? Thank you
Native support of gifs in note saved from Outlook?
I use Outlook. I want to save an email in a note form and have the gifs animate and not be static, when I share the note. This is the case for Evernote. Does Zoho offer this feature? Can Zoho be an add-in for Outlook to save an email as a note, with an animated gif, ready to share? If so, what are the steps, does it cost anything?
What does the error "Pattern doesn't Match" mean?
I get this error as response. :"Pattern doesn't Match" What does it mean? Cheers.
Campaigns
Hello, I'd like to send out a newsletter just giving a teasing notice about the topics, looking like asdasdasdasölaökd skldfjlskdjfskldfj öldkölsdkfölsfk more ..... and when you click on more.... the "window" opens for the long text - is that possible with Campaigns? Any Ideas? Thank you in advance ;-) best wishes Verena
Integration opt-out information from Zoho Campaings to Zoho CRM
I would like to use the Zoho campaign and Zoho CRM with integration. If customer would request to delete from the list in the mail sent by Zoho Campaign, I would like to link this opt-out information to the contacts of Zoho CRM as well. How can I achieve the above needs?
#CampaignsandCRM - Join us at the meetups in Phoenix and Las Vegas, USA
Hi people, We're happy to be announcing the upcoming #CampaignsandCRM meetups in Phoenix on 14th June, 2018, and in Las Vegas on 19th June, 2018. Join us at the sessions to know more about: - Zoho Community Learning activities. - some useful tips and tricks for Zoho CRM. - highlights from the CRM 2018 release. - building your brand and driving more sales using Zoho Campaigns. - automation capabilities of Zoho Campaigns. What more? You can network with your business peers and interact with product
Tip of the week 18 - A/B testing for your email marketing campaigns
Have you ever analyzed your campaign reports and wondered about The What and Whys of good/poor engagements rates? A campaign that worked with one group of audience may not work with others. The reason can be as simple as that of a subject line or a basic layout, but this does make a difference with your campaign's performance. When drafting your email campaign, you are to consider a lot of elements—the subject line, name and email address of the sender, email layout, call-to-action (CTA) buttons,
Community Digest - The journey of 'Campaigns Community Learning' so far...
Hello everyone, We introduced the Campaigns Community Learning initiatives last January, and the response has been extremely good. We're glad that this helped our enthusiastic user community, and at the same time, we thank them for all the support. Here's a walk-through of our hitherto journey: Tip of the Week: Here's a collection of all our tips covering a wide range of email marketing concepts. Ask the Expert Sessions: Ask the Experts #1 - All about the new Zoho Campaigns Ask the Experts #2
Tip of the week 23 - Delivering personalized emails this holiday season
The holiday season is fast approaching and it's not surprising if you find yourself too overwhelmed with all the planning. Emails, offers, promotions—there are enough things in your list to keep you busy to attract your audience this season and close more deals. We're here to help you make the most of your holiday email marketing efforts. What's the first and foremost thing you need to do to reach out to many customers? It's sending personalized, relevant emails in such a way that your emails are
Zoho Campagin
Why trying to use the zoho campaign I realised that my IP address was blocked hence preventing me from doing email marketing to my clients. how can I get like a noreply email so as not to always get blocked or spammed? thank you.
Mail Merge for printed letter
How can I select the contacts for my mail merge? Jim Lambert
QUERY
Procedure for copying a regular campaign template to social media campaign?
The functionality for adding pictures has disapeared from 2 of my 3 ZOHO one accounts
Hi Guys The functionality for adding pictures/ text blocks etc on the left of the screen has disappeared from 2 of my 3 ZOHO one accounts. I have tried multiple browsers. Thanks Ben
Not sure if i use the right hyperlink
Will this link track my visitors and add a 'visit' record in my CRM? url.com/?siq_name=$[LNAME|Customer|Guest]$& siq_email=$[EMAIL]$
In Zoho Campaing, can we send individual emails to select ones ?
In Zoho Campaing, can we send individual emails to select ones > I have realized the use of features, while working on the campaign reports. at time people cant find the email, while talking on call. so this customer wanted to look at the campaing email i had sent some 10 days ago. Had there be any option to resend the email to that single client, i would have done so right on that single call. trust you would understand it, and bring in a feature addition.
Syncing Zoho CRM with Zoho Campaigns
When in Zoho campaigns I go to settings and it shows I am connected to CRM. I struggle with setting up my list for campaigns from Zoho leads. I think it is a process question cause I start from zoho leads and get lost after starting up lists then end up having to generate them separately in zoho campaign. I have list in zoho campaign but they are specific to a campaign. How do I develop lists for campaigns from zoho leads to zoho campaigns?
Testing campaign messages
Is there an easy way to send a campaign message to a single person (either for testing, or because someone asked us to add a contact to the list after the send went out) without having to clone the campaign?
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