Valid email address excluded due to 'invalid pattern'
Hi, I have valid customer email addresses ending with '.info' that are being excluded from email campaigns due to 'invalid pattern'. Can you please allow this pattern for my account? Kind regards,
Domain authenfication trouble!
Hi, I tried and tried and tried again to follow your steps to connect my domain but it just doesn't work. What can I do about it? Thank you!
Trying to setup email activity based autoresponder.
Hello, I was trying to setup a campaign and associate a autoresponder for opened,unopened and clicks we get on the campaign. Now further i want to setup one more autoresponder as to send followup for opened emails which we get on initial autoresponder. Now when i was trying to setup the second autoresponder i was unable to associate it with first as it is throwing error as 'no autoresponder message found' however i completed the activtion process for the first autoresponder and email campaign. Please
Opt-Ins
Hello, I would like to sync my contacts into zoho recruit but i have already received opt-Ins and i do not want to request this again from my contacts. Is it possible to sync those accounts without asking again for opt-Ins ? Thank you
Information we have in campaigns is not being updated from the crm.
I tried to initiate a manual sync but get the following message: Immediate sync can be initiated only for a maximum of 5 views in a module. I don't see a place or option to change that.
Is there a good way to integrate Click Funnels with Zoho Campaigns
I am setting up my sites on Click Funnels. I would like to integrate Campaigns. But found there is no integration with Zapier. Is there a good way to connect them? Thanks
Is it possible to add a video to a template and it play in the template?
Is it possible to add a video to a template and it play in the template? If so, will it track if it has even viewed? Buddy Hooper
Mudar proprietário Zoho Campanhas
É possível mudar o proprietário do LEAD, após uma ação (clique) realizado numa campanha de email? Sei que é possível enviar informações, mudar tag, etc. Mas gostaria de trocar o proprietário do LEAD e enviar uma notificação para o mesmo.
Zoho Campaigns and Zoho MarketingHub Community Meetups - Uk | June 2019
Hello people, We are glad to inform that we will be visiting the UK for our community meetups this June. The meetups will be held at nine cities—Bristol, Norwich, London, Brighton, Birmingham, Manchester, Leeds, Dublin, and Edinburgh. The event starts off with our Zoho CRM experts discussing the tips and tricks that help you streamline your sales activities. This will be followed by an exclusive one-hour session on all-things-marketing-automation (3.30 pm to 4.30 pm) What we will cover: The
Support linebreaks/newlines while copy/pasting in HTML editor
Hi Zoho Team, I just had a ticket (32041050) regarding removal of line breaks on copy paste in the HTML editor. They explained, that line breaks are just not supported. It is really annoying to readd them every time after pasting text into campaigns HTML editor. Could you please allow pasting line breaks? Thank You!
Read More Button and Linking to Articles that aren't in URL Format
I've added a 'read more' button under a particular topic on my campaign so that if the reader clicks on it it opens a new page where they can read the full article. A customer service assistance provided the following advice: "Kindly select the word >> Click on Create link >>Enter the Web URL >> Save. So the reader who clicks the link will be re-directed to the desire page.” However, there is no existing URL page that I can link the reader to because I want to type the article myself. (I also don’t
Call to action button duplicates when email is forwarded
When I create the HTML campaign and send a test to myself everything looks fine, but when I forward the email the call to action button duplicates and the email looks really off. How can I fix this?
Image url issue
I've created a HTML email template from scratch. When I upload the template I get an error message, the image URLs can't be found. Please can you help? I've right clicked on the image and copied the image path, for example; https://campaigns.zoho.com/campaigns/ImageDisplayAction.do?imgName=interested_img.png&folderId=8161839000000018001¤tTime=1558687329968&zx=135b664a
All of a sudden - can't create a synch
Help, please! I have been successfully integrating campaigns with CRM for the past year. Now - when I try to create a new sych, I get the following message: "You can create sync only if you've chosen to show this module in the Organize Modules section or if you have the permission to access this module in Zoho CRM". Nothing has changed in CRM - other than I did recently change my password. I cannot find anywhere in campaigns that to re-enter my CRM password or reconnect to CRM if that is the issue.
Custom HTML email
I would like to create my own custom HTML email for an email campaign and not have to start with any of the templates. How would I go about doing this? Is there a place I can do this?
Sender Not Verified
Que dois-je faire pour que cette adresse soit bien validée ?
Multi Email Campaign
I need to set up a campaign that will send 1 email every month for 12 months, to all Leads that meet a certain criteria from Zoho CRM. It needs to automatically add new Leads that come in from CRM as they're added. I'm new to Zoho Campaigns and I'm looking for the best method to do this. Any tips are greatly appreciated.
How can I create batches with a 30 minute interval?
How can I create batches with a 30 minute interval?
Lack of fonts and other support in Zoho Campaign
Hi, Just asking why we are so limited to our design choices in fonts? I've read some articles that are 12+ months ago saying "this will be forwarded onto our development team". What is your timeline in adding support for custom fonts, google fonts or just more fonts in general? Also - the lack of being able to add text over the top of images is not an option - why is this? The current version of campaigns is obsolete in comparison to other email campaign providers - not being able to use any current
How to Read Auto Replies
I see on our last campaign we received 12 auto replies. Typically, these are just out-of-office replies, but I know from experience that sometimes these automatic messages are notices that the user has left the company, or has retired, etc. (even if the subject is just "automatic reply"). I want to be able to read these messages to make sure, but I can only seem to view the header data of the message. How do I read the full reply?
How to share autoresponders on social media
I've set up holiday greetings for 5 holidays, 4 years of hoiday for each. I also want to be able to post these greetings on my social media automatically as they get sent out. I researched if it's possible to share email campaigns on social media and it seems to be possible, with the only explanation as simply connect your social media accounts, as though that explains how you'll get the actual campaigns to the social medias. I also tried using the page campaign. That seems to work except for two
Dynamic Salutatory Address and Multilingual Campaigns
Imagine campaigns, mailings into 3-5 Languages 20 years ago I used Word to merge out of CRM, and today I can do the same in MS Dynamics with Word or on app side. Thank you for hints and recommendations. Do you face this challenge too? Although I like Zoho Campaigns, I'm interested to know about other online services which master multilingual campaigns well Salutation Depending on gender there are 2 salutatory addresses, without counting titles, see sample list below in EN, DE, FR; which we store
Immediate sync
Hi I'm trying to add another immediate sync to my list. I get an error saying you can't have more than 5 immediate syncs. I've deleted a number of them so I just have 2 currently, but I still get this error. Any ideas? Michelle
Template background
Hi, Please, how do I manage to import a personalized template background in Campaign? So that I can personnalized the background of my campaigns with something of my own. Thank you
Using S/MIME like in Zoho Mail for digital signature
Hello! How can I use my "S/MIME" certificate from Zoho Mail to digitally sign emails sent through Zoho Campaigns. PS: I use "S/MIME" in the mail to make it more reliable and secure between people. Thank you
Embed a vimeo video in my campaigns
Hi, as you can see here, with Wix Email Marketing, I am able to embed a video which can be watche directley in the email / Campaign (Wix). Why can't I do the same in Zoho Campaign or Zoho CRM (when sending an email)? Thx
My Video Tag is not showing in list of merge tags
Hi I've added a video tag so I can show a youtube video in my email campaign. However, it does not appear in the drop down list of merge tags, so I can't use it. This article from zoho says it should be visible in the merge tags section, by selecting 'Video Custom Tags'. But my list doesn't have a Video Custom Tags option - the only one referencing video is 'Video Merge Tags' and that is empty. How do I get the video tag in to the email template? Many thanks, Troy
Urgent issue! Change status: 'consent approved' to 'consent required'
I have tried to sent out a 'consent email' to people that I have imported through a CSV file. Apparently when you import these contacts, they directly get a 'consent approved' status. Therefore I wasn't able to sent out the consent email. Someone told me that you cannot sent a consent mail to people that already have a 'consent approved' tag. My question: how can I change the approved status to required status? So I can sent a consent email to my imported contacts? Thanks a lot!
Zoho Campaigns and Zoho MarketingHub Community Meetups - Australia - May-June, 2019
Hi everyone, We're back again, this time with the set of meetups going to happen in Australia during May-June, 2019. Cities: Brisbane, Sydney, Melbourne, Adelaide, and Perth Title: Graduating from single-channel to integrated multichannel marketing. Agenda: - Introduction to Campaigns & MarketingHub Community Learning - Email as a channel: Overview and benefits (ft. Zoho Campaigns) - Why do you need to move from a single-channel to multichannel setup? - The world of multichannel marketing: All about
Why the deleted contacts in my CRM is still in my Campaigns list?
I am having a big trouble with syncing my CRM contacts and leads with Campaign lists. The deleted/moved/converted contacts are still in the corresponding list. The sync is not capturing all the changes in the CRM. I have checked multiple times with multiple lists. I have also checked all options in the Sync settings like remove from Zoho Campaigns and remove from mailing list. Can you please help me? Is there anything that I am missing?
Tell a friend link
How can I fix my tell-a-friend link, notice in the photo how the link is output to raw html without Screenshot
Open Rate Drops Since New Year
Hello Zoho experts, We've been using Zoho Campaigns for the last year or so. Since the turn of the year, we've experienced a significant drop in our open rate (2-3%) without any real explanation. Our content is very much the same, and we felt our subject titles were not much different and so I don't understand exactly why our open rate is so much lower. We did some tests at our end, running the same campaign on ZOHO campaigns and on Mailchimp - and found that on Mailchimp, we had an open rate of
it doesnt allow me to continue
zoho campaigns
Correos electrónicos no enviados
Hola, estoy intentando enviar una campaña a mis clientes y me salta este error. Nunca me había sucedido. ¿Que estar pasando?.
Implement Double Opt-in based on signup form checkbox
Hi, I understand that Zoho provides permission-based marketing via Zoho Campaigns. In practice that means, every time a contact registers via a signup form a double opt-in message is sent out to the contact. This basically works when collecting newsletter registrations. However, this may not be GDPR compliant when using the signup form feature for implementing whitepaper downloads (contact has to provide email address to receive a whitepaper): AFAIK it is not allowed to trigger the collection of
Text Box Background color won't change
Hi, I'm trying to set up an email campaign template. One of the text boxes auto-populated with a beige background color. I have tried to change it to white, with no success. How do I correct this? thanks!
RSS feed
Hi, My RSS feed campaign is not updating the blog posts. I've clicked the Update Feeds button with no luck. Please advise!
Entire mailings lists no showing on page
Hi folks, I have been trying since last night to get this working, by changing browsers and computers. I wish to update a signup for a mailing list. I click Contacts -> Manage Lists and then select the list in quest High-Space (325). The page that loads is empty of all details - I just get the stardard campaign menus, but nothing inside the page. This happens in Chrome, Firefox and Edge. Please assist.
Tip of the week 33 - 5 ways to make drip email campaigns more effective
An email marketer is always on the outlook for new contacts and creating new leads. But this is quite a common practice, isn't it? Drip email campaigns are automated campaigns that are appropriately channelled to subscribers at times suitable to them. Sending drip email campaigns may seem like a proven path, the success rate depends on the marketer's marketing strategy solely. In order to ensure better and effective results with drip email campaigns we are providing five tips. Content of the Email
Bad French translation
Hello, "N'hesitez pas !" is a really bad Franch translation. It could be confused. The best translation is only "Oui".
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