Change physical address which appears at bottom if emails in Campaigns
How do I change the physical address which appears at the bottom of emails in Campaigns?
Sorting subscribers in smart lists based on score with workflows
I have an issue with sorting subscribers based on their score in Campaigns. (See images attached for precisions) To explain, i have a list of 10k+ Subs. I want to classify them with a score based on the scoring capabilities of the software. So i established a scoring and i want to classify my subs this way : Most engaged ones : Score >= 50 pts Occasional readers : 50 > Score >= 30 pts Rare readers : 30 > Score >= 10 pts No reading : Score < 10 pts My subs are obviously scored when they open a mail
space between blocks - iphone
Hi, I have an issue, even by selecting banner in a picture property I still have space in between blocks for iphone users, when on others all pictures are touching. Can you advice me please Thank you very much
Add All Subscribers to Email List for Campaign
I synced by Subscriber list with my CRM, so anyone added as a Lead will automatically be added as a Subscriber. Until now, I have segmented that population into separate lists and only sent campaigns to those lists. However, now I want to send a Campaign to All Subscribers, but I can't figure out how to add all Subscribers (8100) to a single List (without adding 200 at a time) Ideas?
Automatically making my Zoho Campaigns hyperlinks blue & underlined
Am I missing something? Whenever I create a hyperlink in my Zoho Campaigns, I have to manually change the text to this color of blue. Isn't that just standard HTML to make all hyperlinks blue? The attached screenshot shows a link I had to manually set as blue – the "Zapier has a fascinating guide with a look at seemingly every email tool" isn't automatically turning blue.
PDF Files
Hi I would like to know if its possible to add a PDF file in the campaign?
Problem with automation
We send letters to subscribers using zoho campaigns, but not all letters come to subscribers, although they are active. Why it happens?
What is wrong?
I immediately delivered the e-mail, but the mail was delivered to a customer after 1 hour or 2 hours, or the next day . What is the cause of this?
Email Subscription Confirmation - "Suspicious link" Message
Testing our email series and using Mozilla Firefox and Gmail, this is the warning I get when I click on the Confirmation button. This will KILL subscriptions! Is there something I need to do from my end to make sure that potential subscribers don't receive this message?
Two confirmation emails being sent
Hi, I have performed the following steps and am landing with two confirmation emails. Can you please let me know how I Can stop the second one. I created a custom sign up form using Zoho Forms. This form has been setup to accept the person's name and email address. I used the Double Opt-in method, so that they are expected to go to their inbox and confirm their email. They are then redirected to a webpage where they can download an ebook that was promised in exchange for the email. This is the first
Can I add external users for select apps i.e. Campaigns
I'm looking to use external contractors to run select campaigns, how can I add them as users that are not part of our organization and without adding ZohoOne users?
Tip of the week 25 - What templates to go with during the holiday season
Holiday season is always a good time to do business. Deloitte, in its annual holiday economic forecast has predicted that the total retail sales this holiday season will increase 5 –5.6 percent, with online sales to rise 17–22 percent. This is great news. These statistics will only encourage us marketers to ideate better for creative email campaigns that will attract more traffic to the site. Designing the right email is important and email templates does make life simpler for us. Again, there are
Campaigns Community Meetups at Dubai and Abu Dhabi, next week!
Hi everyone, We've got some good news! For our next Campaigns Community Meetup, we'll be coming to the United Arab Emirates. Join us at Dubai on November 20th, 2018 and Abu Dhabi on November 21st, 2018. What's it about? Through our meetups, you get an opportunity to directly interact with our experts and learn about the current email marketing best practices and upcoming trends. What more when you have a hands-on session to get adept with the product! (Do bring in your laptop) Agenda: Introduction
How do I edit the raw HTML of the templates in Campaigns?
I want to edit the <style> tag at the top of the email, but I don't know how to switch to a full HTML editor. It's only letting me edit the HTML in segmented chunks based on my page layout.
Double opt-in, reported email as spam!
What actions can we take if we have a subscriber, we use double opted-in, hit 'spam' on one of our emails? They probably just wanted to unsubscribe. What directions can we give them to reverse their action so our email domain does not get tainted?
Campaigns Community Meetup at Paris and Lyon
Bonjour à tous! Here's some news about our next Campaigns Community Meetup. We're coming to France—come, join us at Paris on November 13th, 2018, and Lyon on November 15th, 2018. What can you expect? Let's talk email marketing—our experts will be telling you how to build your brand and drive more sales. What more when you have a hands-on session to get adept with the product! (Do bring in your laptop) Agenda: Introduction to Campaigns Community Learning. How to build your brand and drive more sales
Synchronisation error
Hello, A user from our team made a synchronization to Zoho CRM yesterday. The Synchronization was accidentally activated and imported a large amount of unwanted contacts from the CRM to campaigns, topping off our contact limit as well. My question is: how can we retrace the contacts that were added yesterday and remove them from our Campaigns database?
New CRM Fields not visible with Campaigns Sync
I just added a new custom field to Zoho CRM in the Deals module (Potentials) and it is not showing up in Zoho Campaigns yet. When will this show up?
How to import email templates zip file
Hi, I am trying to import my email templates in zoho campaign.However there is no option mentioned or displaying there post my zoho campaign login. Can you please assist me where that option available to import my templates.
Is it possible to pre-populate the sign-up forms with the customers detail information?
Wondering if it is possible to pre-populate the customer information in the sign-up forms? Or in the Update Profile section, can you have the customer fields pre-populated there?
Signup Forms Capabiities
Can we have multiple website signup forms for a single list? I want to have one list that I can segment using three different forms. Example: Form 1 - Signup for newsletter Form 2 - Request special report Form 3 - Contact me (with field to enter brief message saying what they want help with) Someone might go to the website and fill out one or more of those forms. The auto-responder for each request would be a little bit different. Is this possible to do? If so, how? Use hidden fields in each form
Community Digest 2 - A look into Zoho Campaigns' monthly learning initiatives
Hello everyone, The previous month has been great with a mix of our Community learning initiatives. We're grateful for the welcoming response, and we hope that our user community continues to support us in the future too. Here's a snapshot of our latest digest: Tip of the Week: Here are some key email marketing tips that can help you: - Why should you optimize your emails? - Delivering personalized emails this holiday season. - Here's how you can improve your holiday sales. Ask the Expert Sessions:
URL is untracked
I included a link in my email. Sent it to a list (all addresses are to me so I can test it). Clicked the link. In the reports it says 0 clicked, and when I check the Link Click Activity it says the link is "untracked." What setting has made the click report inactive?
Unable to delete domains from Zoho Campaigns
This error occurs while deleting a domain "This domain cannot be deleted because we've found $1sender addresses associated to it." But I have no more sender addresses of this domain anymore. I can't delete the domain.
A series of Campaigns Community Meetups at United Kingdom this November
Hi everyone, Zoho Campaigns is all set to organize its next set of Community meetups across UK—come, meet us at London, Bristol, Birmingham, Manchester, and Leeds. Campaigns Community Meetup is a free event that gives you an excellent opportunity to learn about the product, network with partners, and meet the peers from your city. Be in the know about the latest email marketing best practices and trends, and see how Zoho Campaigns can help you build your brand, drive more sales, and retain loyal
Using Zoho Campaign, Do I need ActiveCampaign?
I am new to Zoho and Zoho Campaign. Trying to understand if I need ActiveCampaign?
Preheated
I would like to put the company logo, an image, as Preheated. Is ir possible_
Here comes Campaigns Community Meetup to Asia-Pacific countries!
Hi everyone, We've got a big news! We're all set to launch our next set of Campaigns Community Meetups for the very-first time in six Asia-Pacific cities—Manila, Hong Kong, Ho Chi Minh City, Bangkok, Kuala Lumpur, and Singapore. What can you expect? Let's talk email marketing—our experts will be telling you how to build your brand and drive more sales. What more when you have a hands-on session to get adept with the product! (Do bring in your laptop) Agenda: Introduction to Campaigns Community Learning.
Ask the Experts 05 - 'Tis the Season—Holiday Email Marketing
Note: Ask the Experts is a virtual, 5-hour Q&A session, more like a live chat. You ask us your questions and our experts will help you out with answers. You are given the option to start asking your questions now, while our experts will be answering them only during the specified hours. Hello everyone, The "Holiday" aura has begun, and along with it comes preparation, promotion, and celebration. Let's make this season more enjoyable with email marketing—getting the best benefits than you ever expected.
TLS v1.2 upgrade for Zoho Campaigns
To maintain your communication with Zoho Campaigns more secure and to meet the updated PCI standards, we will be retiring the support for TLS versions 1.0 and 1.1 on October 31, 2018. After this date, users will be required to update their processing solutions to TLS v1.2 to enjoy secure transfer of data. What is TLS? Transport Layer Security (TLS) is a cryptographic technology protocol used to provide secure transfer of sensitive information over the internet. Why is this update necessary? According
Campaigns Community Meetups across Germany this October!
Hi everyone, We're ready with our next batch of Campaigns Community Meetup! We'll be starting with Germany, and the meetups will be co-hosted by our trusted partner Natalie Söll. Why attend? As marketers in this evolving digital world, it's important to understand the power of email marketing in customer engagement. We'll be discussing about: - The challenges involved in email marketing. - How to overcome these challenges with best practices. - What kind of role Zoho Campaigns plays in both engaging
Tip of the week 24 - Here's how you can improve your holiday sales
Holiday season, according to the movies, is the most wonderful time of the year. For the rest of the world, yes; but not for us marketers. In fact, this is the most stressful 'season' for us. Halloween, Cyber Mondays, Black Fridays, Diwali, Christmas, New Year... it's a busy time. For marketers, the struggle is real as people are looking out to buy and you need to ensure that all their needs are met. Here are different ways in which email marketing can be used to promote 'offers' that will ensure
How to send email to Non- subscribers through ZOHO
Zoho supporting only for subscriber email ids, what about non-subscribers without doing marking how the customers know our products, How to do email to those customers, Please let me know Thanks sreekanth
Why my campaign is on hold
Hello, I have created my campaign and ready to send it. But its still showing that your account is on hold. I am in big trouble. Please sort the issue or guide me how to do it so I can send emails. Thanks
MailMerge in Zoho
Which one of Zoho products allows you to send out a video (for example) to many different emails addresses (acts likes bcc) so other uses can't see that many other people are receiving the same email? Do you have instructions or a video on how to perform this feature?
NOT GETTING EMAIL
Many of our members are adamantly sending emails to me that they are not receiving the group eblasts because zoho has put them on a DO NOT SEND list and they want me to put them back on the group list but zoho will not let me create their email on a new send list or put them back on the original send list...
How do I access this discussion?
Is there a link? Where will I go on Zoho to view this discussion? Will it be recorded for later to view or will it only be a live discussion?
Email is not working as a responsive - iphone mail application
Email is not working as a responsive - iphone mail application
Cannot switch back to free plan
Hello, I’ve been a user of the free plan of Zoho Campaigns for several years. I recently upgraded to a paid plan in order to set up syncs with my Zoho CRM account, but was not satisfied, so I canceled my subscription. I'd like to switch back to the free plan for the moment, but I do not seem to be able to do so. Only paid options are available. I have had to buy credits several times since, and into the bargain unused credits seem to be disappearing after one campaign… I am quite disappointed.
Autoresponders: How to exclude responders from follow-up emails?
Hi there, I recently sent out an email campaign, and scheduled follow-up emails via Email-Action Autoresponder, to people who open/click, as well as to people who do not open the initial email. Now, how do I exclude people who opened/clicked on the initial email from receiving a follow-up email, if they contacted me in the meantime? I obviously only want the follow-up emails to go out to people who did not get in touch with me in the meantime. How can this be done? Thanks for any help, Steffen
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