Feature Updates From Zoho Campaigns
With a flurry of regulations surrounding privacy and data handling ready to come into effect, we've made a few tweaks to Zoho Campaigns. You might have already read about some of the changes we had recently made (in case you haven't, you can find them right here). Apart from those, we have also introduced the following modifications to the product: Imprint Information Transparency is one of the most prioritized aspects in every set of regulations. In fact, regulations such as GDPR make sender information
Email Template Editor Color Picker Broken
There are certain things that break the functionality of the color picker and make it pretty frustrating to use: 1. Cannot highlight certain text and apply a hex code color, it deselects the text. I have to use a specific hex color that goes with our brand so I never pick the swatches. 2. Entering a hex code is just buggy in general. It won't let me click or type in the box half the time. 3. If I enter a hex code color, it doesn't change to that color automatically, it only puts it in the swatches.
Not Supported HTML Tags
Why is the template editor using not supported HTML tags like <font>? It makes it confusing when I edit the HTML. Is there anyway this could be updated? It's not up to HTML5 standards right now. Thanks
Synch is active between CRM Contacts and Campaigns, but not synching
I set up the synch from the campaigns module to synch the CRM contacts with a list. It shows the synch as active, but imports are empty. It isn't synching.
Cannot change integration with CRM
Our Zoho Recruits integration with CRM is pointing to an old account that is not valid anymore. As a consequence the syncs are not working anymore. I cannot find how to change it. Cannot delete the existing integration to create a new one, and cannot add the new, correct account. Please see the screenshots attached. How can I fix this? Tks
"Verify to Send" button: What does it do?
I cannot find a description of what the "verify to send" button does. Does it simply launch the email campaign? Thank you!
Program mailing
I want to send a series of emails when a lead becomes a contact. For example, first mail when you make 1 day of the conversion, second mail when you make 5 days of the conversion, is that possible?
How to delete Campaigns account
I accidentally signed myself up for a separate campaigns account. Is there any way that I can get that removed so I can be added to my company's campaign account?
Custom ZOHO CRM Fields
How can we add custom ZOHO CRM fields in a mail?
Special characters are not allowed in Zoho Campaigns/Social Campaigns
Hello I keep having this message when I copy paste texts from Word documents. Is there a way to avoid this? Thanks P
Google Analytic No Data Track
Hi, I was wondering why we didn't have any data track of our email campaign in Google Analytic Reports. Before I sent our campaign I make it sure that all the campaign details are in place, especially the track options in Google Analytic. Any idea or advise that you can give me please. Also, when I clicked our filtered view, it's not responsive and it keeps on getting back to All Website Data which no data shown.
Delete a segment
How do I delete a segment from under a mailing list?
Simple HTML full-width template?
I would like to send out an email that looks like a personalized email from me - no markup, no design, just a boring email. I can do this in Zoho Campaigns as a text-only email but then I lose ability to do any tracking. Is it possible to just have a simple, no fixed-width design? I can't figure out how to do so. I use 'HTML Editor' view and it automatically converts text to Arial, puts content into a table and makes it center-aligned. This just looks like a commercial bulk email, as opposed
Does anyone know of software which takes geographical data of contacts from campaigns and puts into CRM?
Hi All, I know that currently Campaigns does not 'talk' to CRM and sync the data it receives from contacts, but am interested to know whether anyone can recommend any software which will map geographical data of our contacts from campaigns and put this into CRM with little manpower? Thank you in advance!
Automated Series Not Sending to New Subscribers
I have a problem with setting up automated series of emails. I set up a Smart Series with 5 different emails to be sent 2-3 days apart to new users of the mobile app I'm marketing. I have a workflow set up to land new users of the app into a list and then those new users receive the sequence of five emails. It worked fine for the first 23 users; they all got the email. But now the list has over 1300 (workflow works fine) but none of the new ones are getting the emails. I thought that was the whole
Will subscribers receive duplicate emails if they are in multiple subscriber lists
If I create a campaign and select multiple subscriber lists to send it to which have duplicate subscribers in those lists, will the subscribers receive the email multiple times?
Zoho Campaings needs live Chat support and we need it NOW!
Hi Everyone, I would like to know if there are any other small business owners like myself that try to keep costs down by DIYing on things like Zoho Campaigns. There is a lot of power in this new UI, but the help instructions often fall short or are written by and for the people who already know how things work, not for us dummies. So I am going to ask the help of those of you who have had the experience of trying to figure something out and then send an email only to have to wait several hours or
Subscriber lists
I want a subscriber to be removed from a list when they are added to another list. If I try to use Workflow when I select the new list and then try to select remove from option it automatically gives me the same list.
Image Library
If I delete an Image from the library and it's been used in an email campaign - what happens if anything?
How to send Personalized Email to a Particular Lead
Hi, I understand we can send Mass Mailers to the lists we create in Zoho Campaign. But I need to send a Personalized targeted Email. How do I do this in Zoho Campaign? Someone please assist.
Ask the Experts 02 - All about the latest updates in Zoho Campaigns
Hi people, Zoho Campaigns is ready to host its second 'Ask the Experts' session. We were really pleased with the kind of responses we received for the first session, and it was great interacting with everyone who participated. We also have some interesting news for you all! Zoho Campaigns has released its new set of features yet again. With the latest update, we have introduced consent management, email polls, send time optimization, batch delivery, and more. For detailed information on all these
Is there a way to pull CRM data into the body of the campaign email?
Is there a way to pull CRM data into the body of the campaign email, beyond the metatag list in drop down?
Tip of the week 10 - Organize your campaigns with a marketing calendar
Hi people, The significance of an email marketing plan is paramount. Especially, if you are a brand catering to audience from multiple geographies, it's all the more necessary to stick to your engagement schedules. With multitude of email programs targeted at leads and customers, it's not surprising for a marketer to go berserk. But, it's important to not let up. Email campaigns not just deal with mailing lists and content, but also the schedule times. Let's consider this—A company sends welcome
Campaign service synchronization problem
Hi, In Campaign, service synchronization, I sync a Creator List to get emails. But roughly after 24hr the synchronization becomes Inactive. I have to Edit the synchronization and save. Then the synchronization is Active again. See attachment. I'm I doing something wrong? Thanks, Martin
Import contacts - invalid pattern with encrypted emails
Hello, I have a list of encrypted emails provided by an external partner. They need to be imported into a custom list. Problem is, the import process is ignoring the entire list, maybe because of the weird format? Since they are encrypted, they all look like this example: d+NDd5wqi3neiQWEwquie1bnwquien@example.com What can I do to import this list? Also, is there a way to allow my user to add contacts without this "ignore filter" from now on? The fact is that our partner will provide us a new list
Can not edit/update lists - save/update button doesn't work
Hello So I have a custom field in subscriber list. If I nere the email click on endit (pencil) and change the custom value to the new one, pressing SAVE button does not do anything. Also if i select multiple emails and then use the mass update feature where I change this custom value, pressing PROCEED also does not do anything. What is the matter, does it just not working, or am I doing something wrong? Browser: Chrome 65.0.3325.181
Focus Group 01 - Why Automation in Campaigns is more than what meets the eye
Hello people, It's time for our very-first Focus Group session, and this week, it's going to be focussed on utilizing Zoho Campaigns' automation capabilities for growing your business. Automation has grown to a level beyond the conventional set-and-forget job and it now requires sound understanding of every subscriber's behavior and needs. Don't be surprised to know that automation can help you with contextual targeting, periodic engagement, tailored nurturing, and so on. This is why you should
Here's our second Campaigns Community Meetup in London
Hi people, The first Campaigns Community Meetup was held in Chennai a couple of days ago, and it turned out to be a really interesting session. It was both fun and insightful to meet customers and prospects from different verticals. Our second Campaigns Community Meetup is going to be held in London, on March 23rd, 2018. Come, join us to know how to build your brand and drive more sales using Zoho Campaigns. You can look forward to an informative presentation, in-depth product demo, and a lot of
Opt in
I've created a regular campaign to send out to my client/prospect with an opt-in button. I don't know how to make it so that when a client/prospect clicks on the button it then automatically places them in a list titled 'opted in'. How do I do this?
Losing Social Media Icons In Zoho Campaign Templates
Hi, We are designing an email campaign via the Campaign portal, and every time we try to add a hyperlink to a social media icon/image in a template that icon disappears. This is occurring on both pre-designed templates and blank templates. Is there a solution to this issue? Thanks.
Introducing 'Campaigns Community Meetup' in Chennai and Bengaluru
Hi people, We have some good news for you all. We are happy to be launching our first Campaigns Community Meetup in Chennai on the 16th of March, 2018. There will be a subsequent meetup in Bengaluru on the 5th of April, 2018. You're invited to "Build your brand and drive more sales using Zoho Campaigns," a session of product presentations and key networking opportunities. On attending, you can: -> Get a better understanding of Zoho Campaigns' capabilities. -> Engage with peers from your city and
Pricing
If I have a Zoho One subscription and another employee needs access to one app, do I need to purchase another full Zoho One license for that employee or can I purchase a license for that one app alone?
Zoho Campaigns
How long does it take Zoho to authenticate my domain?
Download Zoho templates
Is it possible to download the templates from Zoho campaigns > Library > Templates?
Tip of the week 07 - Determine the best frequency for email marketing
As a marketer, you might always want to share interesting news with your subscribers and what better channel to engage than with emails? You would have put in a lot of efforts creating valuable and engaging email content, but all of that will go fruitless when you overwhelm your subscribers with those emails.You might end up having unimaginable unsubscribes, complaints, and deliverability issues. On the other hand, if you send too less, your subscribers might hardly recognize your brand leading to
Event registration emailing campaign
Let's say I want to set up an event registration campaign using Zoho Campaigns. What's the easiest way to do that ? Can I do it using Zoho Campaigns and Zoho Forms ? I want to be able to follow up with people registrations in Zoho CRM (already connected with Zoho campaigns) Thank you
Double opt-in questions
Please confirm: 1) Double opt-in cannot be turned off? 2) Double opt-in confirmation message cannot be edited?
Campaign signup form
I made a sign-up form to be inserted in a wordpress page. The form works, I see in the report that a new user has sign-in but the user never receive a confirmation email. I tried different email and it does the same thing. So the question is, what i'm doing wrong? Thanks, Martin
Date automation redirect me to undefined page URL.
I can't create a Date Automation. After filling the appropriate information and clicking on Create Promotion button, I get a blank page with the following URL. https://campaigns.zoho.com/campaigns/home.do#automation/autoresponders/384249000000119013/create/undefined. Don't know why... Thanks, Martin
Campaigns API: How to Update a Subscriber List, Programmatically trigger an email
Hello: We have a web-based service for our clients that displays periodic alerts. We'd like to send them an email whenever we post a new alert. Ideally, we'd use the Campaigns API to do the following: Update a Zoho list using names pulled from SQL server names list Send an email to the updated list indicating that a new alert on our website is available. Looking at the API docs, it doesn't appear that there is a clear way to do this. The addlistsubscribersinbulk method seems to be what we need
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