Contact list deleted
Hi, I deleted a contact list while I just intended to delete one contact. Pls help me recover ma contact list ! Thanks Véronique
Mass update not working on Report page for Campaign
I'm trying to update a field based on which users have clicked on a campaign. There is an option to choose "Mass Update" and then choose a field to update. I have created a field called "followup" and I mass-update this field to "true." I get a popup saying the update was successful. Then I go to the Segment that is supposed to show all contacts with "followup" as "true." No contacts have been added. The mass update has not worked. Note: I can't use the "Email clicked recipients" feature because
Adding contacts to campaignes already released
Hello, could you pleas advise with one simple problem: after releasing campaign I would like to send it to some more contacts that came to the mailing list after releasing it. In ZOHO CRM it is easy - I simply sending email, choosing template, I can add new contacts to campaign already released. In CAMPAIGNS I can find simple solution. Pleasee addvise how to do it with 'two clicks'
Zoho Campaigns Wordpress Plugin Issues
Several Issues with Zoho Campaigns Plugin: 1) the plugin is causing my drop-down MENU links not to work on the page that the form shortcode is inserted into 2) the plugin [shortcode] does not appear to be "Responsive" Can you please quickly help me resolve? Here's a link to the page the form is inserted into: http://patriotlegalprotection.net/TEMP/ Thank you!
Media Database, Media Lists and Email Campaigns
Today, our organization is maintaining master media lists in spreadsheets (for team and client use) and Mail Chimp. And then separate folder to keep Media Bios. I want to have a system where my 10 person PR team updates 1X and have this reflected through our various processes. Right now, we are making LOTS of mistakes, not to mention all the time wasted. What I'd like to do: Create a custom Contact Database for our Press/Media including text field for BIO Be able to create custom master media lists
Add User to Campaign
I am trying to add a user to Campaigns, but it says that the account is part of another organization bob.ehlers@hautespot.net I have tried to delete everything under this account, including lists, contacts, etc. But the error persists. Please delete the account bob.ehlers@hautespot.net from Campaigns. PS...I tried calling help line and it just rings no answer. This happens often with Zoho support in general. No one seems to answer the phone.
Internal Error occured on Campaigns
An internal error occurred while adding your email address. Please try again after sometime or contact us at support@zohocampaigns.com to resolve the problem. Please advise on how to resolve the issue Thank you in advance Nick Kipriotis
Syncing with ZOHO CRM
Im getting the following error when i try and sync ZOHO CRM with campaigns: https://youtu.be/zavOcmnqzvE im sure im overlooking something simple...
Campaigns not saving content
Hello, I have been using Campaigns today and have just found that it has stopped saving the changes I make to content. Thanks Sarah
EMBED A VIDEO IN GMAIL AND MAKE THE VIDEO OPEN UP IN A LIGHT BOX
Hello Support Team, Plz have a look this email. http://www.eversparkinteractive.com/cool-gmail-video-embed-lightbox-trick/ Kindly let me know how can i do open video popup in gmail inbox from your html editor. Plz provide the solution for this asap. Looking forward your reply. Thanks Peeyush
Unable to import HTML and Image Zip
Hi, I'm facing a issue in importing the HTML and image zip file. It uploads till 100% and then nothing, I tried many times, cleared cache and use different browser as well. Attaching the screen image where i'm stuck, its just uploads and screen doesn't show any option to go forward. Need solution on urgent basis Thank you
Exclude certain contacts from mailing list
In campaigns i would like to be able to do this: "Hey campaign, use this mailing list called "all customers" Now EXCLUDE contacts associated with all Accounts with this custom module called: "Medical Billing" with the drop down selection = Yes So: Take this mailing list and exclude emailing contacts who already have this Medical Billing service. Is this possible? i don't want to have to go into each contact and add if they are a medical billing client or not. for me it is much easier to add if
Syncing with ZOHO CRM
I created an autoresponder in ZOHO CRM and I dont see the registrations going into my CRM. Did I forget to do something?
Cannot add a user (Already in another organization)
We are trying to add j.marrone@purplepass.com to our Zoho Campaign account but it's saying he is already part of another organization. He tried logging into a campaigns earlier today and it tried to make him setup a new company rather than log into our main campaigns account. Now when I try to add him as a user within our campaigns account, it says he's already part of another one. Can you please clear out j.marrone@purplepass.com from any organization.
sending Emails through account
Hello, Am i able to send emails and interview invitations to Candidates through Zoho without buying the outlook ad on? Regards Kate
Sign-up form problem
I have created a sign up form in campaign but while loading in my wordpress it get broken down: the bellow are the link one from my site and one from zoho campaign with same code: https://acrossplatforms.com/television-industry-newsletter-subscription-form/ http://zc.vg/EkdV Note :I also attached the code <!--Zoho Web-Optin Form Starts Here--> <link href="https://campaigns.zoho.com/css/ui.theme.css" rel="stylesheet" type="text/css" /> <link href="https://campaigns.zoho.com/css/ui.datepicker.css"
Segment tag
Hello, I have a my contacts setup in a way similar to the following - Finance - - Banks - Credit Unions Artisans - - Carpenters - Masons - Welders This allows me to either select a segment to send to or an entire group when sending an email. I would however, like to confirm to users the segments to which they belong in an email and give them the option to update their profile. e.g. Hello John, You are currently a member of SEGMENT in group $[ML:LISTNAME]$. ----- I see how to include the
Email merge from contact list
This is my first try at sending an email. I have pasted the code for first name into the email, however when I move to the next stage where it says 'Recipient Personalized' it shows No. Am I making a mistake here?
Confirmation [Broken Link in different Browsers]
Hey, i have this recent problem: The Confirmation mail has a Confirmation Button, which guides you to a landing page. The Landing Page is online, the Button should work and the embedded link is the right one, but I get a error 404 on some Browsers. Why?
[TEST] disappeared in subjects of test emails
Please revert this change, it was very useful. Evgeny Drokov
Difficulties in formatting my campaigns
Hi, this is the second time I use campaigns to make a newsletter. First time it took me hours (almost days even) to get the formatting correct. This time it's not really any better... How come that sometimes: - you can select a picture and adjust the size and sometimes you can't and sometimes it's by dragging by the corners of the picture, sometimes it's by adjusting height and width in the menu? - delete is effectively delete and sometimes it's a return (adding space instead of deleting it!) -
Purging contacts
I would like to go through my contacts and purge those persons who do not open the e-mails or the e-mails bounce back. What is the best way to do it??
Autoresponder activity logs
Hello, is there any way to monitor the activity of an autoresponder? i.e..: if I want to know how many mail will be delivered today ? Or how many contacts did not receive a message and when they did receive it? Thanks Andrea
Scheduling a campaign in phases
This may be a dumb question since it's my first campaign. We have submitted our first campaign for review. I'm not sure what happens next but I'm hoping that we can schedule it to go out in blocks of 1000 (or some other number) so that we aren't overwhelmed with responses. We are migrating from Mailchimp and they have a feature that does this. Is this possible with Zoho Campaigns? thanks Rhett Russell
E-mail Displaying Perfectly in Google, Yahoo but Awful in Outlook
Hey there, I am new to campaigns and have just created my first e-mail. When I test send it looks great in all the web mails but really awful in Outlook. The main banner is left aligned and the rest of the content is centred. Anyone have any advice for getting that fixed? Thanks, AM
Test email Subject says ***INFECTED*** followed by subject matter
Hi, I have drafted my email campaign using a standard template. When I send the test email to myself the subject line says ***INFECTED***. any ideas why or how I can get rid of this please?
Is there a way to integrate Mailgun, Sparkpost, or Mandrill with campaigns
Due to the known issues relating to deliverability, I would like to use an outside vendor. I know I can easily integrate Mailchimp with CRM, and the automation tools are nice. I would rather stay in the Zoho ecosystem and send mail through campaigns (I also know how much more powerful the automation tools are in campaigns). So I would like to know if there is a way to use an outside sendmail vendor to actually deliver the mail into the inbox. These systems have very good api's, but I dont see where
Unable to add user to Campaign
Hi, We are trying to add the user shivang[dot]ghai[at]bankerbay[dot][com] to Zoho Campaigns. But we are getting the error that this user already exists in some other organization. Our requirement is to provide access for this user to Campaigns. Screenshot is attached for the same Thanks Shankar.S
Unsuscribe, suscribe and tell a friend links not working
Hello, I'm new to Zoho campaigns. I created and sent a test campaign to myself but on clicking the subscribe, unsubscribe, view in browser ans tell a friend links, i realize none of them leads anywhere. Instead i get the following error:
Zoho - Can we ALL have a refund? Campaigns mails are all SPAM
Zoho - The server you have that we are forced to use when sending emails through Zoho Campaigns is blacklisted and results in nearly all of our (myself and other Zoho users) emails going straight to our recipients junk/spam folder!! We want a reliable product, and you are not providing us with quality tools. This is NOT an issue on our end, nor is it the issue with our clients/recipients - it is the domain/server Zoho uses for sending email campaigns. Will you fix it immediately, or should we all
User cannot join the company account
Hi, A new user has by mistake create a new account, thus cannot join our company account how to solve this issue? Thanks Loic
I would like to import info@ mails
Because in our contry many small companies have only this info@ address or the info@is the main marketting adress Thank you A+lessandro
I need to import to campaigns group mails
Hi. Most of our contacts are info@ or similar and Campaigns does not import them. I need to import all of that contacts too. Can you enable that option? TIA
Adding images in Campaigns
Hello, I have been experiencing a problem for many months now relating to Zoho Campaigns. When I try to add an image into the campaign builder it loads the image but then I have to drag it to the size I want it to be and this then distorts the image (although it appears normal on the screen) when the image has been sent. I have tried so many ways of resolving the issue such as resizing the image to the required size on photoshop before uploading it to Zoho, also tried not stretching out the image
Content of Excel sheet pasted in zoho campaign does not retain it's format when sent to Gmail Account.
Hello, I have some data in one of my excel sheet. I copied and pasted in Zoho campaign and sent. My problem is that when I opened same campaign in my Gmail account, all the formatting .was gone. Even Border of my excel content was not visible in Gmail and because of this my content was not in tabular format and very difficult to read. Please help as this is very urgent.
Remove Campaign Account only
Hi there, I need to remove a campaign account I set up accidentally so that our accountant can add me as a user to our main company account/organization. It would also be great if you could add in a feature that allows us to remove apps that we've accessed accidentally or only accessed for trial purposes. Having to go through Zoho's side in order to this hinders the user experience. Looking forward to a swift response!
SPF and DKIM validation problem.
Dear Authority Last two day after buy my Hosting from https://www.webhostbd.com i am getting trouble with SPF and DKIM errors. so none mail sending or receiving. my domain brought from www.Godaddy.com so can you plz fix it or advise how should i correct it. thanks Sultan
Contact permissions for users
Hello !! I want users to have permissions to import contacts list but I get this error: En los permisos de los usuarios no puedo asignarles permisos en Contactos: How can I prevent you from contacting a user ??? Thanks
Does Zoho Campaigns Have an RSS Feed/Archive Functionality?
In my experience, when I click one of the shareable widgets (Twitter, Facebook, LinkedIn) at the top of an email newsletter, an archive/RSS feed and a link for each newsletter is automatically generated. An RSS feed, in this instance, is basically a website version of the newsletter. When I click "Tweet" within one of the email newsletters that I subscribe to (called the Broadcast Bi-Weekly), it generates a link that leads to this page, which my social followers can use to access the newsletter
Someone unsubscribed by mistake
Hello, Someone unsubscribed by mistake from my newsletter and now they can't subscribe. Do you now how I can fix this in Zoho Campaigns?
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