Regarding Syncing with Zoho CRM
Hi, Is there a way to setup a mailing list in Zoho Campaigns so that it only syncs with CRM contacts that match a specific entry. For example - only those contacts from San Francisco? Thanks!
Email Campaign Showing Correctly in Outlook
Hello, You have several posts and questions regarding campaigns previewing and showing correctly in all applications except for Outlook. Each time it has been posed, the technicians want to take over the computer to view. Can you please tell me how this is fixed without having to take over my computer? What issue or setting are you looking for that would correct this problem? Thank you for your help, D.
Email doesn't show all the images
Hi there, I've imported an HTML e-mail to Zoho Campaigns and all the pictures show up in the preview, but the background one doesn't show up when e-mail is sent. <td id="templateColumns" style="mso-line-height-rule:exactly;-ms-text-size-adjust:100%; -webkit-text-size-adjust:100%;background-color:#ffffff; background-image:url('https://campaign-image.com/zohocampaigns/6_zc_v4_224816000000494004.jpg'); background-repeat:no-repeat; background-; background-size:cover; border-top:0;
Campaign Opens Sync to CRM?
Does Zoho Campaigns sync open activity from newsletter to Zoho CRM?
javascript error with signup form
I've embedded a signup form on my website, but when the page loads I get a js error that says "undefined is not a function". The signup form itself loads and works, but the error prevents other js from running on the page (slideshows do not load).
Page campaigns keeps in draft and is not published
Hi, I am new to Zoho and i am experimenting with Zoho CRM+. I like to schedule a page campaign but when i follow the steps in the userguide the page campaign is just saved as a draft. I already activated a tab in our Facebook page and it is visible but the page campaign is not published so vistors can see it. I use the steps to create the page campaign and select our Facebook page but in the last page (see screenshot attachment) the page campaign is saved as a draft. How can i activate the page
what's meaning of Campaign
hi what's meaning of Campaign? is it same advertising؟ مدیریت ارتباط با مشتری نرم افزار
Recover deleted campaign
HI, I accidently deleted a campaign and now the report is also gone. Is there any way that i can recover the report of my A/B campaign? Thanks, Heleen
Test Emails Show Sent "via zcsend.net" in My Gmail Account
I noticed the following info... However, a few email service providers such as Outlook and Gmail will display that the email was sent by zcsend.net (Zoho campaigns’ server) on your behalf instead of just your from email address. In order to prevent this, you can go for either of these options: Do not select the check box meant for DomainKey Signature which is listed under Unverified sender domains. Include our mail servers by advanced authentication method such as SPF/ Sender ID and DomainKey/ DKIM.
SSLError: hostname 'campaigns.zoho.com'
Hi Guys, We are currently facing some issues when we connecting to campaigns.zoho.com. Please let us know if you guys having some issues. r = requests.post(url, params=data, headers=h) File "/usr/local/lib/python2.7/dist-packages/requests/api.py", line 99, in post return request('post', url, data=data, json=json, **kwargs) File "/usr/local/lib/python2.7/dist-packages/requests/api.py", line 49, in request response = session.request(method=method, url=url, **kwargs) File "/usr/local/lib/python2.7/dist-packages/requests/sessions.py",
Youtube link does not work in Merge Tags
A Standard EU youtube linke does not work in Merge tags: Example https://youtu.be/P-Zz0sdRuVs what's wrong ?
Export error - only email addresses are exported
Hi there, When trying to export contacts only the email address, IP address, Opt-in and Confirmed Time are exported - despite selecting numerous other fields to include (eg Company, First name, last name, etc). Please help. Jade
可以发送游戏类邮件?
我有一些游戏客户邮件想要发送不知道你们能不能发送
Link Click Data - Summary View?
I can find all the information I need, but I suppose like another post mentioned - a custom report would be ideal if there is no easy option to view this data. Am I missing something? I'm looking for an export that has the following: Email Address Number of Clicks (unique and total would be great) Links Clicked I can see how this would be a major summary report for the huge mailing lists, but for the smaller ones where you may only have a few (say 100 or less), some type of summary view that shows
Setting time zone for leads
Hi, According to Zoho Campaigns you can send emails that will be sent to leads in their particular time zones. How do I set this up? So for EG I want an email to be received in the US and the UK at 8 am local time in each time zone. Tks, Tim
Fonts change after sending
Hello, I tried to call you guys several times and it only rings, never goes to a voicemail box, just hangs up. After I send a test email, and also sometimes in preview, the font of my email changes from MS Serif back to Arial. I have found no way to correct this, and there doesn't seem to be anything in the html either. Please help!
CRM to Campaigns SYnc
I am trying to link CRM to Campaigns for as part of the initial setup of my CRM Plus account. I want to make sure that CRM and Campaigns are always in sync. When I try to enter the ZSC Key I need to provide the e-mail we use for both login to CRM and Campaigns... I get this error? An account with this email address has already been created in your org. Please contact your org administrator for access privileges.
Bounced Emails - Zoho's Criteria
1) What criteria does Zoho Campaign use to determine if an email is a "bounced" email? (For example, the last vendor I used would classify an email address as bounced if it was undeliverable three times.) 2) Does CRM get updated so that we know an email bounced? How? What field? (I have two way sync set-up.) Thank you.
free plan
Hello, I started free plan. I have 1689 contacts an I sent 5067 emails totaly. But I can't send any more because I m out of credits. You said free plan gives 12.000 email per month to less than 2000 contacts, Where are these?
Exporting HTML Text
I am moving an short email newsletter from Zoho Campaign into Zoho CRM as an email template, but I've exceeded the 100,000 character template limit. Is there some way to get the html code out of Campaign more effectively? The actual email is very short and it's hard to believe that I'm over the charter size limit.
Images in emails not previewing
Hi When I import my campaign HTML email into ZOHO some of the image previews are broken. If I re-import the email then it might fix the broken ones but others are not working. This occurs both in the ZOHO email preview window and in test emails. I know my content is ok as I've used it before and the fact that the problem is intermittent confirms this. What's going on?
Not sending to entire list
I am sending a campaign to my entire list. I do have sub categories, but I DO NOT check the box that says to use one of them. Yet when the mailing when out, only one of the sub groups received it.
How to get Chain Campaigns details via API ?
Hi Guys, How to get chain campaign details, via api. for example I have Campaign, we are sending follow up emails web-ui, we like know chain campaign name. etc. please guide me. -Dhanasekaran.
How to configure scoring for each email adress ?
I would like calculate the scoring of each email adress. Each end user has a memorized score. If the end user has opened, it take 1 point more. If yhe end user has clicked, it take 2 point more for each click. Like this, we can sort the end users by the total of point and make a hit parade of the best user with the best interest on the offer. And i hope, make a copy the field with a Zoho CRM field of course... How can i do this ? Thank you for your response
Please remove the Campaigns Account I have setup.
Hi There, I appear to have accidentally created my own separate Campaigns Account and not joined the 'correct' Campaigns Account setup by my colleague. Can you please delete the Campaigns Account I have created so I can request to join the correct account. Kind Regards, Ryan.
Sync from CRM to Campaigns - Criteria option not working
Hi there, I've been trying to set-up a sync from CRM to Campaigns, using the Criteria option. I've chosen to sync all contacts whose 1 specific field is not empty. But when I look at the list created in Campaigns after the import, many of the contacts there have been imported despite the empty field. Could you help me undestand what's hapenning here? Many thanks, Lucie
How to change 'primary' user in Zoho Campaigns
When someone subscribes to our list then he gets email notification with this From information: From: arl-shipping.com Limited <ed@arl-consulting.com> I understand there is no way to substitute company name by personal name. How do I change 'from' email address to be ed@arl-shipping.com instead of ed@arl-consulting.com? I understand ed@arl-consulting.com is used because it is 'superadmin' account or so, but how to change that so that ed@arl-shipping.com becomes 'primary' or 'superadmin'? Evgeny Drokov
trying to sync contacts but says name is in use
Every time I try to sync contacts it give me this message... but that is the email I use to log in
Font size not increasing
Unable to increase the font size beyond 36pt when creating the content for a campaign - why is that so??
Images won't ceneter align
When I import an image in Zoho Campaigns (automation), I can align it left (default) or right, but when I try to center align any image in the doc, it aligns left.
URGENT - Images not loading
I'm having trouble with my email images. This morning, I sent a final test email to myself and a few coworkers. For some of us, the images are showing up, and for others they're not. This has happened in gmail on safari, and on an android phone mail app. This email is very time sensitive and must be sent in the next 2-3 hours. Before I send it, I want to verify that the images will be displayed correctly for all the recipients. Do you have any ideas what could be causing this or how to fix it?
How to create a download link
Hi, In my email, I have inserted a link - I want that when the user clicks on the link - he is able to download a pdf file. I want to upload this pdf file also on Zoho campaign itself (for my ease of use). Pls advise.
WIX
I use WIX to manage our Domain. I follow the instruction on zoho campaigns and still can't authenticate the email. Can you help?
Email authentication
HI, I'm Heleen from crowdbeamer. When website visitors come to our site and subscribe to our newsletter, we sent them an email with Zoho Campaigns to confirm their email address. We have been running some tests and the confirmation email seems to be sent to the spam folder. Although our SPF and DKIM are verified in Zoho Campaigns (see attachment). What can we do more to prevent the email to be send to the spam folder. Kind regards, Heleen Persoon
Email Clicks - INNACURATE - WHY??
I'm finding that if I have 10 or 15 clicks on a link in an email sent, that they all generally have the same time and date stamp. If my campaign goes out at 4PM, and I get 10 contacts that click a link in the email, then the time and date stamp is 4PM. This is IMPOSSIBLE. And, many times, it's contacts from the same domain (joe@xyz, tom@xyz, etc). No way they are reading these emails and clicking at the same time. Any ideas?
Confirm Your Subscription Email - Wordpress Zoho Campaign plugin
Hi there, Everythin looks pretty cool so far. I just can't find where to customize the "Confirm Your Subscription Email " which is beign sent everytime someone signs up through Wordpress Plugin for suscriptions or Sign Up. I customized (translated) everything within wordpress plugin settings, but this email is just not there. Regards
Email not retaining formatting when sent - URGENT
I've created an email campaign in Zoho Campaigns which looks fine in the template. As soon as I send it as a test (thank god I sent it as a test first) half the formatting dissapears so text boxes don't have the correct margins and all the spacing between elements on the page are all over the place. My email campaign that needs to be sent out in 10 hours now looks like a junior school project. Any idea on why this is happening and how to resolve it ASAP would be much appreciated.
Newsletter
I have just set up an account. The mails I sent to some clients are coming up as newsletters and they do not heed attention to it. Is there a way to change the set up? Thank you
Email marketing using tags
Hi, I have a large client database that I want to email on regular and one-off basis. I need to be able to group these contacts using something like "tags". Each contact can have one or many tags. I then need to be able to create a dynamic segment based on one or more of these tags to send emails. Is this doable with Zoho (CRM and Campaigns)? Thanks.
Email Campaigns Tabs DO NOT work
Hi, I have created campaign in ZOHO.CAMPAIGNS. And when I try to access "Email Campaigns" Tab, it does not open, therefore I cannot see my campaigns!
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