Images won't ceneter align
When I import an image in Zoho Campaigns (automation), I can align it left (default) or right, but when I try to center align any image in the doc, it aligns left.
URGENT - Images not loading
I'm having trouble with my email images. This morning, I sent a final test email to myself and a few coworkers. For some of us, the images are showing up, and for others they're not. This has happened in gmail on safari, and on an android phone mail app. This email is very time sensitive and must be sent in the next 2-3 hours. Before I send it, I want to verify that the images will be displayed correctly for all the recipients. Do you have any ideas what could be causing this or how to fix it?
How to create a download link
Hi, In my email, I have inserted a link - I want that when the user clicks on the link - he is able to download a pdf file. I want to upload this pdf file also on Zoho campaign itself (for my ease of use). Pls advise.
WIX
I use WIX to manage our Domain. I follow the instruction on zoho campaigns and still can't authenticate the email. Can you help?
Email authentication
HI, I'm Heleen from crowdbeamer. When website visitors come to our site and subscribe to our newsletter, we sent them an email with Zoho Campaigns to confirm their email address. We have been running some tests and the confirmation email seems to be sent to the spam folder. Although our SPF and DKIM are verified in Zoho Campaigns (see attachment). What can we do more to prevent the email to be send to the spam folder. Kind regards, Heleen Persoon
Email Clicks - INNACURATE - WHY??
I'm finding that if I have 10 or 15 clicks on a link in an email sent, that they all generally have the same time and date stamp. If my campaign goes out at 4PM, and I get 10 contacts that click a link in the email, then the time and date stamp is 4PM. This is IMPOSSIBLE. And, many times, it's contacts from the same domain (joe@xyz, tom@xyz, etc). No way they are reading these emails and clicking at the same time. Any ideas?
Confirm Your Subscription Email - Wordpress Zoho Campaign plugin
Hi there, Everythin looks pretty cool so far. I just can't find where to customize the "Confirm Your Subscription Email " which is beign sent everytime someone signs up through Wordpress Plugin for suscriptions or Sign Up. I customized (translated) everything within wordpress plugin settings, but this email is just not there. Regards
Campaign email bounces and CRM entries
Using campaigns.zoho.com and utilizing a sync'd list works fine. But when emails bounce, they are removed from the campaign side, but there is no way to update the CRM record. You can see that the email bounced in CRM by looking at campaigns-> member status, but you can not use that field to create a search or any other way in which to update those bad records. I have a list of several thousand emails, and to update each record that bounces is a nightmare. There has to be a way to utilize
Email not retaining formatting when sent - URGENT
I've created an email campaign in Zoho Campaigns which looks fine in the template. As soon as I send it as a test (thank god I sent it as a test first) half the formatting dissapears so text boxes don't have the correct margins and all the spacing between elements on the page are all over the place. My email campaign that needs to be sent out in 10 hours now looks like a junior school project. Any idea on why this is happening and how to resolve it ASAP would be much appreciated.
Newsletter
I have just set up an account. The mails I sent to some clients are coming up as newsletters and they do not heed attention to it. Is there a way to change the set up? Thank you
Email marketing using tags
Hi, I have a large client database that I want to email on regular and one-off basis. I need to be able to group these contacts using something like "tags". Each contact can have one or many tags. I then need to be able to create a dynamic segment based on one or more of these tags to send emails. Is this doable with Zoho (CRM and Campaigns)? Thanks.
Email Campaigns Tabs DO NOT work
Hi, I have created campaign in ZOHO.CAMPAIGNS. And when I try to access "Email Campaigns" Tab, it does not open, therefore I cannot see my campaigns!
Have you develop any app for collection actions?
If so, could you please send us information?
I Cant delete contacts list
I have use ZOHO CAMPAIGNS from one year its was good But now I Cant delete contacts list and tell me contact support@zohocampaigns.com
Test email appearing incorrectly
I am using Dreamweaver to create html for a newsletter. Previews in Dreamweaver in multiple browsers as well as in Zoho Campaigns once imported appear as they should. Then they don't appear correctly with a test send out of Zoho campaigns. There is no editor in Campaigns for imported html to troubleshoot - correct? This is ridiculous and frustrating.
Need to remove account from Zoho Campaign only
Hey there, I could use some help regarding removing my zoho campaign account so that I can be added under my company's account. my Email id is: abu.foysal@streamtstech.com a prompt response will be greatly appreciated. Regards, A.S.M. Foysal
Removing only Campaign account
Hello, We have a company Zoho account with CRM and Campaigns. However, I accidentally went into my company Zoho account to the home page, selected "All Apps" at the bottom and then set up a Campaigns account by mistake. I was trying to access our company Campaign area but was not linked to it yet. Now my administrator cannot link my company account ID to our company Campaign account because I have accidentally set this up. How do I fix this? Foysal
Formatting is wrong in Automation
I made 7 emails in automation. When the first one when out I was shocked at how it looked. Lots of huge gaps between the text and the images. It looks great when I preview it. I am very disapointed. What am I doing wrong?
Multiple campaigns
I would like to add a subscriber from my 'master list' to some of my other lists. How do I go about doing this? I went to Contacts Selected the name(s) Selected 'copy to list' Selected the list(s) with check-marks Tried to Save but got an error message (pop-up) I thought this would be the way to get one name on multiple list but is there another way or something I am not doing correctly?
Campaigns does not allow me to choose my secondary address for sender address
Hi, I have added and verified a secondary email address for my zoho account. I want the secondary to remain the secondary address, but I would like to use it as the sender address for my campaigns. I get a notification, "you have already reached the maximum limit to add the sender address. What are my options to indeed use my secondary address as the sender address?
Contact who wants mail is in Do-Not-Mail; can't restore
I have one contact in the Do-Not-Mail list who actually wants our campaign mail. The contact can't be added in the ordinary way. Another message here said to put the contact into an Excel file and import it. Zoho refuses to add the contact, even as an import from Excel, because it's in the Do-Not-Mail list. How can this be fixed?
Different users want to use same customized template
Different users (all admin) can't create a campaign from a customized template saved in the library, even though the "Access templates from Library" privilege setting is set to "All Users".
Contact list limit
Hello! Is there a limit to the number of contacts one single list in Campaigns can have? I am about to create a list of over 4,000 contacts and was wondering if there was a limit. Thank you!
reporting on emails opened or clicked
Hi is it possible to download the report in Campaigns which tells you when an email was opened, how many times. OR similar for clicks. I can view the report on screen, but I want to download it into csv or excel so that my sales team can use it to make sales calls based on level of activity in the campaign. Unfortunately these fields dont appear on the export list. Shona
ZOHO Campaign Dynamic Image Tags
We are trying to build a ZOHO Campaign that needs Dynamic images to be inserted based on Active Properties in ZOHO CRM. We currently have all the images in Dropbox. What are our options? Does ZOHO Campaign support Dynamic Images Tags to be inserted?
Cloning an automated and then sending for review
I have an automated email campaign with 14 active messages. I want to make some edits to the message so have cloned a message and edited it. I then want to replace the original message with this cloned message, however it is not giving me the option to send it for review and I therefore also can't make the message active. Please offer advice.
Sync contacts for non admin user
Hi, I'm the admin of my company's campaigns and CRM account, and I have to more user under my account. None of them are admin in Zoho CRM or in Zoho campaigns. They are the one using the campaigns not me. I just the admin. They need to be able to sync only their leads, meaning userA can only see his own leads and userB can see only userB own leads. Is it possible? Right now, when they create a sync and choose "my leads" they only sync my leads (admin) not theirs. thank you for any help. Daniel
What are these lists & Where are they coming from: AutoresponderToWorkflowList_140045000005304042
Recently, I have seen new lists being created within my Zoho Campaigns account. The lists have a various number of contacts assigned to them. It seems like they are being autogenerated (because none of my users created them). Does anyone know how or why these are being created?
Problems with Zoho and Outlook
Hello, I am facing a few problems with Zoho Campaigns and Outlook (Web). We are not able to see any background images when we configure emails. Today, we are facing another wierd issue where we are not able to receive test emails to our hotmail / outlook account at all. Could anyone please help me out? Regards, Ajitem
Zoho Campaingns Language!
Please Help! Does anyone know if It is possible to change "Zoho Campaigns Langauge" to Spanish such as on the Zoho CRM. And please how should I do it or where to find the information to do it! I will apreciate your help. Thanks and blessings in advance!
Use custom CRM fields to create segments in lists
How do I use the custom crm fields i made to create segments in the campaign lists/syncs? Also can I create lists based on crm field criteria and have the users unsubscribe from each new list at a time instead of an opting out of ALL emails with one click? We offer a large variety of email content ie. sales, product info, events etc
Compressed folder will not upload with HTML
I have a zipped folder containing my pictures for my HTML campaign, and it will not upload. The page will not move forward after I have both my HTML campaign and zip folder selected on the content page. Is there something I am doing wrong?
Contacts "Campaign " field not visible in Campaign App
I have contacts with assigned campaigns in the Contacts App. The Contacts App is sync to the Campaign App But I am unable to see the "Campaign" field in the Campaign app to send a new email campaign only to this segment. Note: I can not is this field if I try to create a segment of my sync contacts either.
how can I conect a link to the funccion
We want to conect the link with special caracters http://www.evacolor.com/pagina.php?pag=28 to the funccion VIEW IN A BROWSWER in the top of the EMAIL. In this link has been put our Email in HTML Versión to see in the browser. This link is not accepted by ZOHO CAMPAIGNS. how can we link it with Click here How can we achieve this? Thank You George
Deleting contacts / Contacts Limit Issue
Hi, For user puneet.maheshwari, under contacts, there are a list of tagged user under contacts - > list management which is coming at around 12K approx. If you goto home -> dashboard, it shows 25K which is causing issue with our email campaign limit. We have to see if we could delete the one's not present in Contacts - List management. Please let us know if this is possible. Thanks Shankar.S
Campaign
Dear all, I'm studying Compare Zoho CRM editions pdf file. What is the difference between Marketing campaigns (in Marketing automation) and Zoho campaigns ? Thank you.
I have a list of contacts I can't seem to delete!
I have a list of contacts I can't seem to delete. Whether I bulk select them and try to delete, or delete them individually, I can't delete them and I wish to remove them so I may import another list that will max out my available list amount. They are taking up room for the amount of subscribers Im allowed to have.
Campaign editing
How can co-workers edit a newsletter set up in campaigns?
Unable to see Email campaigns for a user
Hi, We have added a new user suhas[dot]kulkarni[at]bankerbay[dot][com] to Zoho Campaigns. But this user is unable to see any of the Email campaigns of other existing users. How is this synced to this users account ? Could you please help with this. Thanks Shankar.S
can i use zoho campaigns to create a webinar reminder Autoresponder series
Has anyone created an auto responder series to remind users of the webinar date? I recall seeing a feature that would use the Date of the Webinar and calculate it backwards. 5 So if Webinar was on Jan 21 and someone signed up for the webinar 14 days in advance they would receive an email based upon the numbers of day before the event and when they opted in. Day - 15 Conformation email Reminders Day - 14 day - 7 Day -3 Day -2 Day -1 Day of event This seem like a lot of work but
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