Table Alignment and Color Formatting in Campaigns
I have inserted tables into my campaign and the default is a left alignment. The header formats to the left but the four rows below stick to the center. When I click on table, row or cell properties it says these rows are to left but they are not. Also how do I custom color the header from the default pale yellow to a different color? Grateful for your assistance, Lisa
Problem with sign-up form on Internet Explorer IE
The sign-up form for my mailing list works perfectly fine on mozilla firefox, but not on IE (I'm currently working with version 11.0). It won't display captcha (just a white box) and even when I disable captcha it won't take the data and reroute to the URL set up as the response URL. What can I do? Bsaar
CRM-Custom Account field sync
Hello there, a quick question, still not possible to sync custom ACCOUNT fields on Contacts sync between Campaigns and CRM ? i manage the sync and click "add accout field" but i only can see standard account fields.. how i can add custom field? is important for some our costumer.. thanks - Zoho Specialist for Cloudnova - The italian Zoho partner - Cloudnova.it - Crmfacile.it
Cannot Add User to Campaigns; Error Message
My company uses both Zoho CRM and Zoho Campaigns. Insofar as I can tell, the two products are synced up using the sync key you provide. I am trying to add my boss, who is a user in Zoho CRM, into Zoho Campaigns so that he can view the analytics for our emails. I am getting this error message. This email address has been already used in some other organization. So you cannot add/invite this user I have seen on threads here, here, and here that the error message results because the user I am trying
Still not sorted, now a campaigns subscriber...
Hello, We have spent alot of time trying to achieve an email campaign. All we wanted was to be able to filter contacts by industry. We have now signed up for a pay as you go account, as i was told that would enable me to use the industry field from the accounts module. This still isn't what we wanted, as it doesnt work at segment level. However this would be ok if it worked, we now get zero contacts with our sync. I have spoken to 3 zoho employees, and was promised a phone call from zoho crm team
Click a button, update field, autoresponder
I have an email campaign that I want to send out and I want the recipient to be able to do a couple of things: - Click on a Monthly Newsletter Button - have this update the Monthly Newsletter Field in Zoho Campaigns and Zoho CRM. Same for a Quarterly Newsletter Button and field. Also, I want to include a button/link for three different opportunities for a recipient to request more information and have the ability to update a field and send an autoresponder email. We include 3 different opportunities
Delete zoho campaigns
Hola, tengo un problema, me borrados accidentalmente una campaña de envío de la semana pasada. ¿Cómo puedo recuperar los datos de la campaña? Es urgente por favor
New Email Campaign, having mailing list problems
Hello, I am using campaigns for the first time, and am having difficulty setting up the mailing lists. I have two, one for leads and one for contacts. i then wanted to segment them in order to send just to contacts in a certain area and industry. The problem is, not all of my contacts with the correct criteria show up in the segment, and in the leads list, not all of our leads are syncing... Any help would be appreciated. Adam
How to delete contacts not included in any lists
When I add all the contact I have included in my lists I get 37.087, but the total number count according to campaigns is 48.277. For some reason I must have 11.190 contacts that are not included in any list. How can I mass find these contacts and add them to a new list, so that I can delete them latter?
Google Forms into Zoho Campaigns.
Hi. I'm using Zoho Campaigns for a while and I need to create another campaign but I also need to use a Google Form that has already been created. I believe I have 2 options: 1) I can create the campaign and place there a button/link that goes directly to the Google Form. 2) I can create the campaign and place the Google Form directly in the campaign. I prefer the second option. Is that possible? Thank you.
Problems with wix links
Hello, We have our web in WIX, and i´m trying to make a campaigns and send some links like this: http://www.terravocado.com/#!blank/ai0qg ,but when I send a test email, and i make click, the email send me to: http://www.terravocado.com/#!blank/ai0qg?utm_source=ZohoCampaigns&utm_campaign=Boletín%20inicio%20de%20año_2016-02-10&utm_medium=email ,and the domain does not recognize the link, and send to the main page How can I solve this? Thank you
Campaign accidentally setup
We cannot link my company account ID to our company Campaign account because I have accidentally set this up. Can you please delete the Campaign account associate with my e-mail? Best regards, JPC
E-mail Reviews
Are e-mails always reviewed before being sent or is there a set probationary period? The approval time varies greatly from morning to evening.
Autoresponder campaigns not showing in leads module
Hi, When I look at a lead in Zoho CRM I can see what email campaigns have been sent to that lead through Zoho Campaigns, such as a newsletter etc, and whether the lead has opened it. However it doesn't show any auto-responder campaigns, is this how it's supposed to be? Thanks, Chris
Can I change the topic of the subscription confirmation email?
Is it possible to change the subject of the email that is sent to a new subscriber? It usually is: "(sender's name) - Confirm your subscription" We would like to change the subject to a German translation. Is that possible? We also would like to translate to German: - the subject of the "re-subscription-email" - the "Mark as Abuse"-section in the footer. How can we do this?
Need my zoho campaign account deleted so i can be added by a current user
Can you please delete my account (newsletter@carlease.com) for Zoho campaigns so another user can add me as one of their users. Also once that is done, where would i go to accept the invitation? Thanks
Error when creating video tag from youtube.
I am trying to create a video tag of a youtube video. When I enter the youtube URL, the thumbnail shows in the "Add Video Tag" dialog. When I press the save button, I get an error that reads "Failed to load the thumbnail image. Please check your video link." I have tried this with several different youtube video links as well as on different browsers - MacOS Chrome and MacOS Safari.
Added users cannot create campaigns
We are successfully evaluating Zoho CRM at alleader.com.br Organization. Now we are trying to evaluate Zoho Campaigns. Zoho Campaigns instance was created using an admin account crm@alleader.com.br (which is a single alone google account... our domain isn't under gapps). Now when adding others users of alleader.com.br domain, the users are added sucessfuly, and they can sign in into Zoho Campaigns. But when a user tries to create a new campaigns, he receives an error about no mail address available
Campaign Unsubscribers
Is there a way that I can see all of the emails that have unsubscribed from my mailing list? Maybe even see them by date, what email made them unsubscribe, etc. Regards, Jarrod
Urgent Help! Mass Delete Only Certain Emails
Help! We had a lot of bounce-backs on a campaign and it was cancelled so I found a service to clean our list. I need to find a way to remove the invalid e-mails from our list. I tried adding them to Do Not Mail but it ignored them because they are currently listed as active. I really do not want to sort through 80,000 emails to find and delete the 3,000 invalid ones. Can anyone help me?
Batch Delete Unopened Contacts
Hello, I'm trying to remove unopened contacts from a list. I export unopened, create a new list and import them, them I delete the new list and check delete associated contacts. The new list is deleted but the unopened contacts stay in the old list. Any ideas how I can delete unopened contacts in batch? Thanks
Cannot map first name
When I try to import contacts to a list. It is not allowing me to map the first name. I get the "first name already mapped" popup. If I continue, the list gets imported without the first name. Thanks for helping with this
Campaign review
I have been waiting for nearly 4 hours since this morning to get my campaign reviewed and it still says To Be Reviewed | Created on: 06 Feb 2016, 09:22 AM Campaign is under review. Please wait... If it has been a long time since you sent your campaign for review, please contact us by emailing support@zohocampaigns.com i have sent an email to support and still have not heard back is there anything i can do to get this campaign sent the email is going out to my current client base of beta testers
Contact sync push data to zoho CRM not pushing previous campaigns contacts
Hello, I setup contact sync in CAMPAIGNS and configured it to push opened + clicked as leads to CRM. I created the sync on Feb 1st, however, in CRM, I can only see contacts from recent campaigns and nothing from previous campaigns (Jan 24 and earlier). Noting that: - I specified the SYNC fetch details to pull everything - The contacts have full info (first name, last name, email, company, title) If you can look into our CAMPAIGNS account, you'll find that for example all OPEN in campaign Bank List_2
why wont my first name merge into my email campaign
I am making a new email campaign and i keep sending my self a test email however eventhough i have copied and pasted the correct merge the email still comes up as HI FNAME what am i missing
How can i edit the campaing?
i made a campaing but now i want to chance de image but a don´t now as? and how i can put the logo of facebook
Link documents in email campaign
Hi, I need include a link to a document (pdf usually) in emails campaigns. Is it possible?. How can I do it? Tnks, Jose
Is there any way to avoid image blocking on outlook?
Hi, Normally when I send emails with images using outlook there is no problem for the person receiving to see the images. However, when I send the picture via zoho campaigns the images are automatically blocked and need to be downloaded. Is there any way to avoid this? Hope to find a way to send massive emails where the images aren't blocked... Thank you! Tania
sync zoo campaign-zoho arm
I wan tot sync contact from CRM to Campaign but it says that i can't do this as i already synced before the same contact view?? Pls help
CRM Sync showing "Postponed"
Hello, I have several problem to sync a list to do a mail How can I do it? can you please fix it? thanks
Custom merge tag doesn't work
Hi all, I created several merge tags which are all working well. But my last ones don't. I already investigated but don't find an explanation for that. Attached you find my mail with the tags and on the right the selections of my tags. Thanks for your support, Sabine
CRM to Campaigns Sync issue
Kindly, I have some issues with Zoho Campaigns. When I want to add contacts to campaigns from CRM, which are less then 150 contacts, in Sync details I see the following error: The same custom view cannot be used multiple times for the Zoho CRM sync. Please use a different custom view. If you want to use the same custom view, contact us at support@zohocampaigns.com. Screenshot is attached. A help for solving this issue is highly appreciated.
Contacts sync from CRM to Campaigns gets discarded every time I inititiate it
In my 'SSCE Sync' I'm trying to get fresh contacts from CRM that have been created after 1 November 2015. The sync always gets ' Discarded ' status when seen from Import history. How do I sync fresh contacts from CRM to Campaigns? Evgeny Drokov
Code to embed Zoho Campaigns in a website built on Joomla
Can anyone advise me where I generate this code - my website designer has asked me for it and I can only find references to Wordpress....................Thanks in advance.
How to import an HTML email without the code being changed
Hi, I have created an HTML email which is working just as I want it. It has all the necessary fields, including company details, unsubscribe link, etc.. It is also formatted just right for our branding and target audience. When I upload my html to Zoho campaigns, it always applies a theme to it which messes with my HTML code. I want to import my own HTML and not have any header or footer added. Nor do I want the email centred and the width set by Zoho. I have tried selecting 'none' as the theme but
Testing Campaign to CRM Syncing
I am running a small test campaign. The unsubscribe/subscribe works perfectly and updates the test contact in Zoho CRM. When I click through on the Update Profile I can update the details - which update the Campaign Contact record - but this is not then synced back to the Zoho CRM record. I have enabled my Campaigns to CRM settings and my Push Data to CRM settings - but the updated Campaign Contact details do not appear in Zoho CRM. How can I resolve this? Thanks Tim
All of my List Contacs are not being imported into Campaigns
I notice that all of my address that begin with "info" are not being imported into Campaigns. Why is this? J
CRM to Campaign sync not working
I'm setting up a Sync from CRM to Campaigns for contacts, and the sync seems to be running (at least it says it is), but there are zero contacts being brought into Campaigns (when there are more than 13,000 who meet the criteria when sorting in CRM).
How to delete Campaigns account
Hello, We have a company Zoho account with CRM and Campaigns. However, I accidentally went into my company Zoho account to the home page, selected "All Apps" at the bottom and then set up a Campaigns account by mistake. I was trying to access our company Campaign area but was not linked to it yet. Now my administrator cannot link my company account ID to our company Campaign account because I have accidentally set this up. How do I fix this? Trevor
Does using add contact button start autoresponder sequence?
Hi, Does using the add contact button, rather than uploading a CSV, to add in contacts also start an auto-responder sequence? Thanks, Chirs
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