My social promotion
Can you explain what is used for My social promotion tab in facebook? At the moment i have only linked my website... Thanks Franco
Campaign Report which not only shows campaign results but also shows leads, opportunities and customers that resulted from the campaign
I have been asked to create a report which gives the information on the campaign such as opens clicks etc, but also reports on the leads, opps and customers created as a result of that campaign using the integration from Zoho Campaigns to Zoho CRM. Is this possible?
Delete and Re-Add Bounced Emails
I know that a recent bounced email is valid. How can I delete it from the bounced list and re-add it to my active list? Regards, Jarrod Jones
How do I remove entries from a pick list?
How do I remove entries from a custom field off type pick list in Campaigns? I can do it easily in CRM. There is only Edit and Add new options in Campaigns! Help!!
Contact into groups
Can you group contacts into certain groups? For Marketing/autoresponder/newsletter we send different marketing to different groups with our current CRM. Look forward the answer. We want to have the customer journey under one roof. We are currently using ZOHO CRM
Role-based email addresses
Do you have a list of role based email addresses that are automatically excluded from batch upload? For example, info@ support@ etc.
Cannot select a mailing list using zoho campaigns wordpress plugin
I am trying to get the zoho Campaign Wordpress plugin to function. Initially we validated the key and the integration worked- however we could not see any of the multiple mailing lists we have. So we tried uninstalling the plugin- then re- integrating. Now the plugin integration hangs and does not complete. Please Assist, Thanks
email attachments in campaigns
Hi is there anyway to attach pictures on emails by zoho campaings? you can put the pictures in the email however i would like to attach pictures rather than showing them within the email? Thank you Best Regards Umut Yesiltan
How to use Farsi fonts on Zoho Campaign?
Our company is based on Iran, and we need to send email newsletter in Farsi. When using Zoho Campaign, how do we do this?
Campaigns From Email
We have been experiencing an odd issue. One of our users creates campaigns and sends them out but they are appearing to our clients to be coming from other employees within our company. It seems random, 2 or 3 will be from me and 5 or 6 from another employee. The users is setting the from email as his but it seems to come from others. In the send details I see that "CRM Data Enabled" is displayed for alternate Sender Email and Reply Email. Does this have something to do with it?
Differences between [TEST] email and final sendout in iPad mail client
Hi, We've noticed some annoying differences between the test email (which automatically includes [TEST] tag into subject) and the final sending (which have been sending to full subscriber list). Platform: Apple Ipad Mail Client with IOS 9.3 beta 3 Campaign details: Custom HTML with 740px width. We imported our custom made HTML newsletter. Everything seems to be ok in preview window and in test e-mail (see attached test email.png), but when we sent the e-mail campaign finally, we've noticed that the
Campaign review delay
I am evaluating Zoho campaigns for an animal support organization with 500 members. All that is needed is basic distribution list functionality. I would use my Zoho mail but this is highly limited in terms of number of email sent and recipients etc. I was surprised to see that outgoing emails are manually reviewed. This is a concern for us as some of the emails are very urgent .e.g 'dog is lost'. And any significant delay i.e. more than 15mins is a problem. What is maximum delay for a review? How
FNAME merge tag is displaying first and last name
Hi! I am just building my first campaign. On my sign up I have used a simple form which only requests Email and first name. When it processes, my contact list is saving the first name to both the first and last name field. I have included the FNAME tag in my autoresponder, and set the campaign live. On testing, I have signed up my email address using my form, inputting only email and first name, and for some reason the email is duplicating the first name (or potentially displaying the first and
Importing from MailChimp
Hello, We're looking at importing our subscribers from Mailchimp to Zoho. When we do this by importing a CSV does it send a notification email or similar to the subscriber? Thanks Chris
How do I share visibility of my campaigns with a team member
How do I share visibility of my campaigns with a team member
Problem with Subscribe in Campaigns
Someone who read my Campaign email tried to subscribe but couldn't get it to work. When I tried a test I also had a problem. I type in information in each of the fields but when I click on "join" nothing happens. When I click on "join" a second time it says "Please correct the marked field(s) below" and highlights the captcha field. But the information in the captcha field was correct and if I try to retype it I get the same message. Any ideas? Thanks. Sam
automatic data switch to english when sending a campaign
My account is set up in French. When I send a campaign, Zoho automatically add text at the beginning and at the end. The problem is that when I look in zoho and send test email the message is in French so that's OK. Impossible de lire ou voir les images ? Afficher cet e-mail dans un navigateur EMAIL Cet e-mail a été envoyé par rmargotto@tinteo.com à rmargotto@tinteo.com Pas intéressé ? Se désabonner | Mettre à jour le profil | Intéressé S’abonner | Impressionné ? Le recommander à un ami Tinteo |
Is there any way to sync contacts from CRM to Campaigns immediatly?
Hello, Having the contacts in Zoho CRM, we want sync to Zoho Campaigns to send autoresponders immediatly when leads are suscribing in Zoho CRM. We can sync contacts daily, weekly and monthly but we need that being at the moment. Is there any solution for this? Thanks, i wait for your answer.
Send a Campaign to all Contacts in an account where there is a Potential
Currently each Potential in my CRM has one Contact associated to it which means there is one e-mail address to sync to Campaigns and send marketing material to base don the Potential. However this means only one person in that Account receives the e-mail marketing. How can every contact in an account where there is a potential be sync'd to Zoho Campaigns to receive Campaign e-mails?
cannot add crm user to campaigns
Hi, I want to add a CRM user aneta.suchankova@posam.cz to Campaigns, but I get the following error message: This email address has been already used in some other organization. So you cannot add/invite this user Thanks for help. Petr
Sync data from Campaigns to CRM
Hi team, Some background: When I a run a campaign, I check the report on who's opened it. I have created a custom field in Zoho Campaigns called "Campaign Email Opened", and I run a mass update on all those who have opened the email to update this field. How can I sync this field into a custom field in Zoho CRM Contacts? I've tried making the field text, checkbox & pick list with a required field in Zoho CRM, but when I try to map these in the Campaigns to CRM sync it doesn't let me. Any ideas? Thanks
Downgrading Back to the Free Campaign Version
We ungraded to the paid version of campaigns a while back, but since no longer need that many email contacts. When we tried to downgrade back to the free version of zoho campaigns, the option was not available. How do we get back to the free version of campaigns?
Data input for a campaign
I'm currently adding data into a campaign, the problem is every time I update a lead in the campaign it takes me back to the beginning of the campaign and I have to click the arrow until I get back to where I am( currently in the 300's) It's quite frustrating. I've clicked every button and tried everything but regardless of whether I click the "back" button in Zoho or the back button on my web browser, I'm still brought back to the beginning of the campaign
how many times has been openned?
Team, is there any way to see how many times a person open the message? Can't find it. Is a critical information as most of the times the clients just forward to somebody else. We contact first those clients that have a significant amount of openings as they are showing a higher interest (or had forwarded the message to somebody that has). Thanks.
Campaign are not getting logged under respective contact in Zoho CRM
Hi , Highly disappointed. I m using Zoho campaigns from quite a long time, but never faced such problem. From last one month whenever I send any campaigns It is not getting logged in Zoho crm under respective contacts, sometimes for few contacts it gets logged but not for all. I have been complaining about this from last 20 days but its very disappointing that nobody from your side is taking it seriously. Every time I talk to your reps, the only answer i get is they will contact me soon. But still
attached a pfd to an emailing campaign
Hello, it is possible to attached a PDF to an emailing campaign ? This make me crazy, I dont understand how tot do but I am not sure that we can in fact... Who know ? Thanks for the reply. AM
Upgrade
Is the plan based on number of subscribers fixed. If the list grows to the next tier will it automatically switch to that one?? If the number of subscribers decrease will the plan switch to the lower tier???
Can not Add users in Zoho Campaigns
Hello, In our organization we have created 2 Zoho users/accounts. We work together in CRM without problems. We were now evaluating Zoho Campaigns App (individually).... I was trying to add the other user in my Zoho Campaing....but i am allways getting the error: This email address has been already used in some other organization. So you cannot add/invite this user If he tries to Add me he got also the same message....what is wrong? How i can solve this? Thanks,
Table Alignment and Color Formatting in Campaigns
I have inserted tables into my campaign and the default is a left alignment. The header formats to the left but the four rows below stick to the center. When I click on table, row or cell properties it says these rows are to left but they are not. Also how do I custom color the header from the default pale yellow to a different color? Grateful for your assistance, Lisa
Problem with sign-up form on Internet Explorer IE
The sign-up form for my mailing list works perfectly fine on mozilla firefox, but not on IE (I'm currently working with version 11.0). It won't display captcha (just a white box) and even when I disable captcha it won't take the data and reroute to the URL set up as the response URL. What can I do? Bsaar
CRM-Custom Account field sync
Hello there, a quick question, still not possible to sync custom ACCOUNT fields on Contacts sync between Campaigns and CRM ? i manage the sync and click "add accout field" but i only can see standard account fields.. how i can add custom field? is important for some our costumer.. thanks - Zoho Specialist for Cloudnova - The italian Zoho partner - Cloudnova.it - Crmfacile.it
Cannot Add User to Campaigns; Error Message
My company uses both Zoho CRM and Zoho Campaigns. Insofar as I can tell, the two products are synced up using the sync key you provide. I am trying to add my boss, who is a user in Zoho CRM, into Zoho Campaigns so that he can view the analytics for our emails. I am getting this error message. This email address has been already used in some other organization. So you cannot add/invite this user I have seen on threads here, here, and here that the error message results because the user I am trying
Still not sorted, now a campaigns subscriber...
Hello, We have spent alot of time trying to achieve an email campaign. All we wanted was to be able to filter contacts by industry. We have now signed up for a pay as you go account, as i was told that would enable me to use the industry field from the accounts module. This still isn't what we wanted, as it doesnt work at segment level. However this would be ok if it worked, we now get zero contacts with our sync. I have spoken to 3 zoho employees, and was promised a phone call from zoho crm team
Click a button, update field, autoresponder
I have an email campaign that I want to send out and I want the recipient to be able to do a couple of things: - Click on a Monthly Newsletter Button - have this update the Monthly Newsletter Field in Zoho Campaigns and Zoho CRM. Same for a Quarterly Newsletter Button and field. Also, I want to include a button/link for three different opportunities for a recipient to request more information and have the ability to update a field and send an autoresponder email. We include 3 different opportunities
Delete zoho campaigns
Hola, tengo un problema, me borrados accidentalmente una campaña de envío de la semana pasada. ¿Cómo puedo recuperar los datos de la campaña? Es urgente por favor
New Email Campaign, having mailing list problems
Hello, I am using campaigns for the first time, and am having difficulty setting up the mailing lists. I have two, one for leads and one for contacts. i then wanted to segment them in order to send just to contacts in a certain area and industry. The problem is, not all of my contacts with the correct criteria show up in the segment, and in the leads list, not all of our leads are syncing... Any help would be appreciated. Adam
How to delete contacts not included in any lists
When I add all the contact I have included in my lists I get 37.087, but the total number count according to campaigns is 48.277. For some reason I must have 11.190 contacts that are not included in any list. How can I mass find these contacts and add them to a new list, so that I can delete them latter?
Google Forms into Zoho Campaigns.
Hi. I'm using Zoho Campaigns for a while and I need to create another campaign but I also need to use a Google Form that has already been created. I believe I have 2 options: 1) I can create the campaign and place there a button/link that goes directly to the Google Form. 2) I can create the campaign and place the Google Form directly in the campaign. I prefer the second option. Is that possible? Thank you.
Problems with wix links
Hello, We have our web in WIX, and i´m trying to make a campaigns and send some links like this: http://www.terravocado.com/#!blank/ai0qg ,but when I send a test email, and i make click, the email send me to: http://www.terravocado.com/#!blank/ai0qg?utm_source=ZohoCampaigns&utm_campaign=Boletín%20inicio%20de%20año_2016-02-10&utm_medium=email ,and the domain does not recognize the link, and send to the main page How can I solve this? Thank you
Campaign accidentally setup
We cannot link my company account ID to our company Campaign account because I have accidentally set this up. Can you please delete the Campaign account associate with my e-mail? Best regards, JPC
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