When someone has already opted in signs up on a new campaign, do they have to confirm optin again?
Do they have to go through the optin process each time they signup on anew campaign? Thanks
Request a demo and get a quote forms are broken on your webpage
Hello, Tried to submit a request a demo and get a quote webform on your website and it either happened a bunch of times or not at all since there was no confirmation of submission! I'd really like a demo, please.
How do I set up a file to be downloaded from a link on the email?
Hi there, I want to send a link to be downloaded in the email, so I used the "file" to upload it, but when you click on the link in the email it opens in an new tab instead of downloading, and there is no way to download it. Is there a way to host the downloadable files in Zoho campaign? Thanks! G
Organize campaigns
Hello, I am using Zoho Campaigns and I have to create many campaigns. I find it very difficult to get organized because they are all mixed. Is there a way to organize campaigns for folders or some kind of organization?
A/B Campaign issues
Are there deliverability issues with A/B Campaigns?? How can an AB Campaign have 31 and 27 percent open rates, respectively, during testing ... and then when the remainder of the campaign runs, there's a 0.9% open rate? That's too big a variance to ignore. Secondly, why is there no way to view consolidated results of the campaign as a whole? I have to take the A Test results and the B Test results and then the remainder, and manually combine them to track the results of the overall campaign. That's
I can see open rate but how do I know who opened it?
So I can see that a campaign was sent. I can see bounces, who unsubscribed but how do I know who opened the email so I can follow up with a phone call?
Cannot use bcc option
New to Zoho and I'm still exploring / learning. I'm wanting to send email blasts without revealing ALL the recipient email addresses (i.e. using bcc). All attempts to use bcc have resulted in the email NOT BEING SENT even though it is in the "Sent" folder. What do I need to do to correct this problem?
Zoho CRM automation
Hello. I am looking for a bit of guidance in relation to a Zoho Campaigns email campaign. It might be an idea to provide you with an idea of what I am looking to achieve in a number of steps; 1. A person orally expresses an interest in being signed up to a set of 4 emails that will be emailed out over roughly a 3 week period at irregular intervals; 2. I add their details to Zoho CRM; 3. By ticking a field on Zoho CRM they automatically get added to an email list; 4. They get
wisestamp and zoho
Hi, is there any way to integrate wisestamp signature widget for email in zoho ? Tks
Edit imported HTML
I imported an HTML template and now can't seem to find a way to edit it. Is there no editing feature for imported HTML's? That might be a deal breaker. Also, can you save the imported html template to your library?
Delay time for autoresponder send?
I have an autoresponder that should send an email when new contacts are imported into associated list. I'm wondering why the email isn't sent immediately upon importation? Is there anything I can do to trigger the send? If not, about how long should it take for the autoresponder to execute?
How can I customize the optin confirmation email?
Can I adjust the colors of the optin confirmation email? They are hideous... Also, is there a way of shortening the link that appears below the confirmation button? It makes the email look very sloppy, and the disclaimer at the bottom is kind of harsh and it seems out of place when you consider people are confirming, I would like to edit it. Thanks!
Does a new subscriber get optin confirmation email if autoresponder is set upon subscribing?
I'm setting up a campaign where I want the first email to be sent when a new subscriber sends the form. Do they still get the optin confirmation email? If so, is the first autoresponder email sent after they confirm? Thanks!
Names from A/B test
We recently conducted a campaign where we did an A/B test to 30% of the names, then sent the winning version of the email to the remaining 70%. For the main mailing we were able to see the names of who clicked through. But I can't find that information for the A/B test. I see the numbers but not the actual names and emails. Is that saved anywhere? Thanks. David
Email Content: Putting a button in a text area
I would like to have a button show up in one of my text areas. How do I do this? I also would like to change the background on a button so that it fits into a section with a specific background. Is there a way to do this?
Campaigns not syncing with "Opportunities" Module
I followed the steps here to sync opportunities/potentials: https://www.zoho.com/campaigns/help/kbase/sync-with-crm.html Go to Contacts --> Sync Contacts. In Sync Details, select Contacts from the drop-down menu. Choose the Criteria option and select the check box related to Potentials Fields. Now, set the conditions by selecting the Potentials and filter the records from the Potentials tab. And it simply does not work. I tried another with different criteria and it still will not sync. I hate to
Will a subscriber in two lists receive two newsletters? ANSWERED
Hello, If a subscriber is in more than one mailing list and I send a newsletter campaign to all mailing lists will the subscriber get more than one copy of the newsletter? Hope this makes sense. Thanks Chris EDIT - never mind - when you go to send a campaign it says 'If a contact is included in more than one list, they will still receive only one email.'
Create Single Lead or Potential from Campaign Contact
After researching the forums, it seems we are using the Campaigns and CRM modules in the reverse of many others. Rather than start with Contacts in CRM, and creating Campaigns, we are starting with our contacts in Campaigns. Initially our CRM Contacts (and Leads and Potentials) are completely empty. Then based on clicks in Campaigns we are creating Leads -- and we are using the automated creation from Campaigns -> Leads. However, the problem is that we get responses to our campaigns that may
"Reply to" email address issue
On the New campaign page, you select or add a reply to email address. It sends a verification email to that email address. But my recipient had a filter on and never go tthe email. Now he removed the filter, but campaigns says verification email already was sent.
Using Campaigns API to sync contacts
Greetings, we have a list of partners (+30 000) we would like to upload and synchronise into a Zoho Campaigns list, in order to let our marketing service create custom segments and new campaigns from it. We first thought we would be able to use your Zoho Campaigns API to perform this : daily upload and sync contacts to a special list they would use. But the action "addlistsubscribersinbulk" limits the number of uploaded contacts to 10 ! Email ID (*emailids) parameter: Provide maximum of ten (10)
Why no chat for paid Campaigns users?
I used to use Constant Contact for my email marketing, but wanted the integration features and to save $ so I switched to Campaigns as part of the CRM Plus upgrade. The bad news is the templates are limited, editor for templates is not that intuitive and when you get stuck you are left on your own to figure it out. Creating a campaign takes me at least 4 to 5 times longer. So I have to ask, Why no chat help at least for paid users?
Zoho Campaign and Zoho CRM does not sycn account criteria fields
I have tried asking for support, no response. CRM and Campaigns does not sync. Followed every guide to the letter and checked everything many times. I know there is no live chat support for campaigns but this does not work. can someone contact me to get this working please?
Auto Social Share
Can a campaign or account just have auto post in social media website without having to do it manually.
Delayed Emails due to Review Process Issue
My organization has decided to use ZOHO to send out customer notifications for time sensitive updates. On Friday we had to send out our first notice to partners that our servers were going to be down starting in 2 hours. Unfortunately when we went to send we had to send for review which cause a major issue seeing as our email needed to be sent out Immediately. We would like to use this service going forward, but often do not have even 2 hours heads up when an outage notice needs to go out. What are
Campaing deleted by mistake? any way to recuperate date of open rate etc etc??
Hi, I think i removed by mistake this campaign i sent out today in the morning"Se descubren los 3 mundos de RRHH, ¿en cuál vivirías? potential all" is there way to recuperate the info?
@media query
Hello, I was wondering if it is possible to use CSS media query in the Zoho campaign email templates. I've tried to add it via the HTML editor, but everything between the style tag was removed by the system. We need this because more than 50% of our clients are reading email in their smartphone. Using you smart template solution is no option because we never know who is reading on what device. Waiting for your advice, Regards, John Stevens | Cosly.com
Integration of zoho campaign signup form in own website
Dear Zoho-Team, we want to embed the campaign signup form (see attachment) into our website. Our website is based on jQuery 1.9.1 but as far as we can see the signup form uses jQuery 1.11.0 and a lot of additional jQuery stuff: <link href="https://campaigns.zoho.com/css/ui.theme.css" rel="stylesheet" type="text/css" /> <link href="https://campaigns.zoho.com/css/ui.datepicker.css" rel="stylesheet" type="text/css" /> <link href="https://campaigns.zoho.com/css/ui.core.css" rel="stylesheet" type="text/css"
Using signup or closed group automation for a list synced with Zoho CRM? Will Campaigns treat new entries as new subscribers?
I am trying to create an automated email drip campaign for new leads inputted into Zoho CRM. So the flow is as follows: Sales person adds lead to Zoho CRM Zoho CRM and Campaigns sync leads to the mailing list Each NEW lead that is added in the sync should get the first email in the drip campaign and each subsequent email thereafter Will each new person that is synced to the campaign list be interpreted by Campaigns as a new subscriber? And will they then START the email drip process? Also - Should
Move back bounced contacts to valid list
Hi, how can i move bounced contacts to valid list with the same mail adress? (becouse it was correct, was bounced due server fail) Tkns! Jose
My colleague accidentally created an extra Zoho Campaign account
Hello there. While I was implementing the Campaign app, one of my colleague accidentally created her own account and now I cannot add her into the company. There's no obvious way to delete the account for her either. Her email is jessie@friendmedia.com. Do you think you can remove her Campaign account for me?
hmtl template save
Hi I am trying to import and save an html email as a template but I cannot find a way to do this - can you please instruct me on the best method? Guy
Contact Synch - ZSC key error
I am trying to Synch Contact with my Campaigns. However when I click the link "Click here to generate ZSC key" a new tab opens but the screen keeps showing "please wait" and nothing ever seems to happen. I have tried rebooting my laptop and logging out & back in but without success. Any ides or suggestions on how to resolve the problem?
Zoho Campaign Automation
Hi, I would like to know if there's webinar available online to better understand how Zoho Campaign Automation (Wrokflows and Aturoresponders) work ? Thank you
This email address has been already used in some other organization. So you cannot add/invite this user.
I'm trying to add a user to campaigns but it comes up with this: This email address has been already used in some other organization. So you cannot add/invite this user. Is anyone able to help me?
Email Recipient Opts out, keep from being on new syncs
How can I get anyone who opts out/unsubscribes to be marked in CRM and never added to an email list again or unable to by synced to our email lists?
two column email displaying wrong in test
I have used a template toe create a two column email however when I run the test HTML the columns no longer appear side by side and my header no longer spans both columns. It all appears correctly in Zoho. I am using Outlook to receive the email. My account email is vi.kellersohn@oberontech.com My campaign name is CIDM 2015 Forum fup email Can you help me with this.
Email Opt-out Sync Between CRM and Campaigns
Hi, I just wanted to confirm that if I do a sync between Zoho CRM and Zoho Campaigns that leads or contacts marked "Email Opt Out" in CRM will be added to the do not mail list in Campaigns. Sometimes our sales people get do not contact requests, and they are trained to update CRM but not Campaigns, so an automated sync would reduce possible errors. Thanks
CRM Forms not working in IE11
Our form on this page -- http://istart.com.au/subscribe/ doesn't work in IE11. Seems fine in Chrome and Firefox. You can populate the text boxes, but the submit button doesn't do anything. Any ideas what we can do to make it work in IE, but not compromise Chrome and Firefox? Many thanks JK
Cannot access my email campaigns
I have successfully logged in but cannot access the email campaign that I set up yesterday and wanted to finish editing/send out today. The only pages that appear are very generic and 'salesy', as though my account has expired but it hasn't. I am definitely logged in and can access both my personal dashboard and company CRM page. I just can't access the normal Campaign page (where I usually head to see all our library of contacts and past email campaigns etc.). This is VERY frustrating and inconvenient.
Sending emails
How do you sent multiples of emails for campaigns, with out always having to change memail addresses?? THX U
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