Ability for customer to give feedback after receipt of an order
Is there any way we can receive feedback from customers regarding their order after delivery (other than just an email, obviuosly)? This is not the same as product reviews, as it may concern other points, but would ideally have an inbuilt reference to
Why don't we have better integration with Mercado Pago or Pagseguro?
Currently, the integration between Zoho Commerce and Mercado Pago for Brazil is very poor... Since it is old, it does not include the main payment method in Brazil today, which is PIX. Is there a date for this to finally be launched? There are numerous
Why is there no integration with native Brazilian shipping methods?
Zoho Commerce is a powerful platform for e-commerce, but its lack of integration with native Brazilian shipping solutions is a significant limitation for users in Brazil. Integrating with popular shipping providers like Correios, Frenet, and Kangu would
How to reset Zoho Commerce
Hi, we are preparing a new onlineshop connected to commerce and books for going live in the next days. Now we want to delete all tests and transactions we made within the development process. And also add a new tax rule which is not possible at the moment
Are downloadable product available in Zoho Commerce
Hi all. We're considering switching to Zoho Commerce for our shop, but we sell software and remote services. Is there a features for downloadable products? I can't find any information about this. Thank you very much Alice
Option to Re-order from past orders
Customers would like to place a repeat order with the business entity. Currently there is no option to support this and everytime the customer has to check out following the same process. Can a option be given to reorder from the past orders?
is Zoho eCommerce dead?
Hello, we have Zoho eCommerce in our Zoho One Suite. After a year's break, we took a look at Zoho eCommerce this week. Very little has been developed. The normal eCommerce 2023 standard features are missing. Ok, Zoho eCommerce cannot be compared with
Envato Elements Templates w/ZoHo Commerce/Sites
Hi guys, We're currently running most of our business on ZoHo and we saw the recent launch of ZoHo Commerce that seems to leverage the Sites product and the Cart product. So with that said, my understanding is that HTML & CSS can be used to build a completely
Can you sell Subscriptions using Zoho Commerce?
In addition to physical products and the apparently coming soon 'Digital Products', it is possible to sell Subscriptions using Zoho Commerce?
I Cannot Remove An Owner From Commerce App
Hello, Our recent Zoho admin has left the organization. I am trying to deactive his account, but I connot complete the task because he is the only administrator assigned to the Commerce app (an app we do not even use). While I can assign other users to
Item 0 Stock update to Sold out.
Hi, can anyone help me with this? Is it possible for an item to be automatically marked as sold out or unavailable for checkout while still being listed on the website when the stock reaches zero?
Categories vs. Collections
We have Products that span multiple Categories. Product 1 can be in Category A, Category B, and Category E. Not all of the Categories but sometimes more than one. If we set up the Products with Tags we can bypass the Category functionality and have Collections
Issue with Cart API Implementation - Products Not Being Added to Cart
I am writing to report an issue I'm experiencing with the Cart API implementation. I have tried multiple approaches to add products to a customer's cart programmatically, but I'm encountering difficulties. API Request Approach I am making a POST request
Multilingual website feature
Would be a great feature to have. I saw that this feature was available for backstage. I think it could be done for zoho sites too.
Formato imagen Webp
Buenos días, tengo entendido quer el formato de imagen. Webp es recomendable para mejorar el timpo de respuesta ded las páginas web, obserbvo que zoho commerce si lo acepta pero yo hago las fotos con el movil en zoho inventory y el problema es que no
Pre-orders at Zoho Commerce
We plan to have regular producs that are avaliable for purchase now and we plan to have products that will be avaliable in 2-4 weeks. How we can take the pre-orders for these products? We need to take the money for the product now, but the delivery will
Translate my site
hello , How can I translate my site in french
Zoho commerce to inventory sync
Hi We are users of Zoho One and are looking at putting our website on Zoho Commerce. My question is- Does the product sync with Zoho Inventory automatically sync all items in Zoho Inventory? How do I make sure that some items do not sync? We are manufacturers and have some parts (such as screws) which we purchase using inventory but we do not sell them seperately- they get integrated in the final our product. Most of what we sell are composite items, is it possible to limit the inventory sync to
Seeking Guidance on Creating an All-in-One E-commerce Website with Zoho
I'm looking to start an all-in-one e-commerce website that offers my own digital and physical products, as well as affiliate products. I want a solution that allows me to manage everything without worrying about taxes, accounting, or customer support
Price liste
How can I specify the price list for each user based on the reseller price and the normal customer price?
Zoho Commerce Custom Domain Mapping
Hi, Zoho Commerce seems currently can only accept custom sub-domain with www like www.abc.com. Is it possible to customize the domain like commerce.abc.com?
Zoho Commerce Orders and Stock Sync to CRM
Hi, Zoho Commerce currently can only sync Contacts and Products to Zoho CRM. Is it possible to sync Orders to Sales Order in Zoho CRM, also as Stock. It would be better not to manually maintain the same data in 2 platforms.
Out of Stock items showing in Commerce
I have over 6000 items and most are not in stock, but all items are showing up in Commerce whether they are inventory or not. What option or feature can you use to hide items in Commerce at zero or negative quantities? I currently am using Commerce for
Search Bar Improvement for Zoho Commerce
Hey everyone, I've been using Zoho Commerce for a bit now, and I think the search bar could really use an upgrade. Right now, it doesn't show products in a dropdown as you type, which would make finding items a lot faster. On Shopify, for example, you
Sync specific Zoho Inventory Warehouses to Zoho Commerce
As said in the title, we would want to only sync stock from one warehouse of Zoho Inventory to the Zoho Commerce item stock. We have a 2 warehouses in different countries and the way that Zoho Commerce works (It takes stock from ALL WAREHOUSES EVERYWHERE
US Zipcode Mapping for Sales Tax areas
In its current form, Zoho Commerce maps tax percentage to different states. Due to the wide variety of tax areas within each state, it would be much better to map sales tax against each individual zip code. In addition, it would be highly desirable to be able to import and update these tax rates via CSV file, as there are several companies in the business of providing this data on subscription basis. Thanks, Bryan
Missing Footer
I no longer have access to the footer. Since last week, my footer has completely disappeared. It is therefore impossible for me to find it and personalize it in the site builder.
Can we disable add to cart in Zoho Commerce?
Hello, Our sales happen on the phone. During the call the customer is directed to our website to inspect the products together with the sales rep. So we need a way to present our inventory. I figured Zoho Commerce is a good fit for this use case. However we would have to disable the possibility to purchase products in the shop. Is that possible? Sunny regards, Artjom
Procedure for cancelling an order and issuing a refund through Zoho Commerce
Hello all Zoho Commerce users, Does anyone know the procedure for cancelling an order and issuing a refund in Zoho Commerce? We are Zoho One users and wondered how this might affect Zoho Books. Our customer ordered in error and wanted a refund. We hadn't
Redirection from old ZOHO to Commerce Zoho
Old site is at sites.zoho.com new site is at commerce.zoho.com and is published. There are product pages that I want to redirect from sites.zoho.com new site is at commerce.zoho.com . Can anybody help me ad let me know how it can be done. For example
Ecommerce payment gateway
I want to find out if your ecommerce platform support google payment gateway?
Show Inventory on Website
I want to Show to Customer how much stock is currently available with us on website , to make customer aware about Inventory
Frishay.com Stylish Top Quality Kitchen Products
Discover top-quality home electronics at Frishay, your one-stop shop for the latest gadgets and appliances. Elevate your home experience with cutting-edge technology and unbeatable prices. Explore our curated collection designed to meet all your electronic
Zoho Commerce in multiple languages
When will you be able to offer Zoho Commerce in more languages? We sell in multiple markets and want to be able to offer a local version of our webshop. What does the roadmap look like?
SKYROCKET YOUR BUSINESS PERFORMANCE
What's the one thing you wish you could change or improve about your Shopify store, and how do you plan to tackle it?
Automatically renew SSL
Is it possible to have the SSL automatically renew? If not, what is the best way to manually renew it? The only way that I know how is to remove the SSL and reinstall it. There has to be a way to renew it without causing the site to be down.
Custom Field for Customer ID in Zoho Commerce's Customer Section
Hi everyone, I’m wondering if it’s possible to add a custom field in the "Customer" section of Zoho Commerce. Specifically, I need to include a "NIF" or "Customer ID" field, as it's mandatory for invoicing in Spain. I know this can be done in Zoho Inventory,
Toggle which Commerce store is integrated with other apps?
Is there a way to toggle between which Commerce store we want to integrate with Inventory, Books, Etc?
Zaho Intergartion with Amazon Seller Board
Do zoho software have the feature to integrate with amazon seller board and generate financial reports including customer invoices?
Multiple currencies - doesn’t seem to work for site visitors / customers
I am trying to understand how the multiple currency feature works from the perspective of the website visitor who is shopping on my Zoho Commerce site. My site’s base currency is US Dollars (USD) but my store is for customers in Costa Rica and I would
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