Are downloadable product available in Zoho Commerce
Hi all. We're considering switching to Zoho Commerce for our shop, but we sell software and remote services. Is there a features for downloadable products? I can't find any information about this. Thank you very much Alice
is Zoho eCommerce dead?
Hello, we have Zoho eCommerce in our Zoho One Suite. After a year's break, we took a look at Zoho eCommerce this week. Very little has been developed. The normal eCommerce 2023 standard features are missing. Ok, Zoho eCommerce cannot be compared with
WhatsApp For Zoho Commerce
Team: Right now all trigger based communications happens via emails. Emails are outdated and now customers wants to interact with a business through whatsapp. Does zoho commerce support whatsapp based communication?
Zoho Commerce in multiple languages
When will you be able to offer Zoho Commerce in more languages? We sell in multiple markets and want to be able to offer a local version of our webshop. What does the roadmap look like?
Can the SEO Keyword field be increased from 100 characters to the industry standard 160 characters
Hello, Currently Commerce restricts the SEO meta-keywords to 100 characters, which I'd always found to be a bit constraining, often times not enough space to suit my needs. I recently discovered however that search engines will accept up to 160 characters
ADDING 'RELATED ITEMS' UNDER A SELECTED ITEM
Greetings, I was managing my ecommerce website on Shopify, and I am currently migrating to Zoho Commerce, however, I cannot seem to find where to add a related products section. See, on selection of a single product from the home page, the product details
Sync specific Zoho Inventory Warehouses to Zoho Commerce
As said in the title, we would want to only sync stock from one warehouse of Zoho Inventory to the Zoho Commerce item stock. We have a 2 warehouses in different countries and the way that Zoho Commerce works (It takes stock from ALL WAREHOUSES EVERYWHERE
No cart\member portal in mobile version?
Hello! After we have published our Zoho Commerce site, we noticed that cart and member portal buttons are completely absent in the mobile version. They don't appear in the menu even after anything was added to the cart. So is there any way to make them
Entering an order manually
Sometimes a customer will phone in an order rather than enter the order through our online store. Does Zoho Commerce allow us to manually enter an order?
Stock Based Sort-by option in Category Pages
In a category page product with In-Stock should come in the top of the categories product list rather than out-of-stock products. No having this option is extremely disappointing, I made the initial request about 7 months ago but still not even an update
Out of Stock items showing in Commerce
I have over 6000 items and most are not in stock, but all items are showing up in Commerce whether they are inventory or not. What option or feature can you use to hide items in Commerce at zero or negative quantities? I currently am using Commerce for
custom domain
Hi, I had configured my custom domain (mandarmarathefineart.com) for use with Zoho COmmerce store. Due to some problem at the domain registrar end I need to remove the custom domain and recreate it so that I get the CNAME values to be used in the DNS
Zoho Domain Registrar?
Can one transfer their domain name to Zoho? I thought I read that Zoho was going to become its own registrar.
Pre-orders at Zoho Commerce
We plan to have regular producs that are avaliable for purchase now and we plan to have products that will be avaliable in 2-4 weeks. How we can take the pre-orders for these products? We need to take the money for the product now, but the delivery will
Commerce on existing site
We already have a website but would like to add in Zoho commerce. Currently using ecwid which is easy to drop in. What is the procedure with commerce it we want to keep our existing site,
Item Groups invalid variants
I'm useing Item Groups. I set up 3 attributes with 2 options each. That would create 6 variations, but 2 of those are invalid, so I deleted the corresponding Items. This way the invalid combinations can still be selected, but generate message in the online
Message/emails To Customers Fails
Hello, Regarding my issue with ending emails to customers, when Igo to Dashboard > Orders > Click on an Order > Notes Section > Message, When I want to send a message and enable "Send as an email to the customer", this error pops up: A JSONObject text
Website looks wrong or appear differently than they should
Hello, My Zoho Commerce website appears wrong on some screens. As I designed it using my system, it appears good on my own screen and on some other screens. However, on certain screens, it does not appear fully stretched, and the scale is incorrect. 1-
Show cart content in sidebar
Is there a way to show the cart content throughout the entire ordering process in the online store (sidebar maybe). Currently it is only visible by clicking the cart icon.
zoho commerce
"I need to know where to find the wishlist function in Zoho Commerce."
wishlist
I need to know where to find the wishlist function in Zoho Commerce
Why are some collections missing from the menu
Hi. I've added some new collections (based on tags) however when I go to menu I am unable to see these new collections.
How to Fit the product images irrespective of the resolution.
How to Fit the product images in Zoho e-commerce irrespective of the resolution and size of the image uploaded? Product image in Zoho E-commerce
Zoho Commerce: Product Filtering
I have been working on developing my online store and it has been complicated to create a user-friendly experience for my customers. I have been trying to figure out how to allow customers to filter products so they can find what they need, just as any
Multiple clients can't add to cart
Recently we have encountered this problem with some new clients: 'Unauthorized access to cart' - They have portal access - Are logged in on their personal account - Account is not shared, but accessed by a single person One thing that comes to mind is
Different category name and different H1 meta tag for SEO Zoho Commerce
Hi -- As we all know, the H1 meta tag is one of the most important signals for SEO. But right now it seems that for Categories, the H1 tag is automatically generated from the category name. We have 250+ categories which appear in our menu and would like
Support for Digital Goods/Products and password protection
Hi! Some companies sell product licenses or digital products directly, these licenses are unique for each sale that later allow you to download a ZIP file with a passwod-key that can uses the same license code (for example, a market report) or, failing that, is used in the product such as an authentication in the software or a request. It would also be interesting those who sell in subscription mode and can be integrated with Zoho Subscription. Thank you
Zoho commerce to inventory sync
Hi We are users of Zoho One and are looking at putting our website on Zoho Commerce. My question is- Does the product sync with Zoho Inventory automatically sync all items in Zoho Inventory? How do I make sure that some items do not sync? We are manufacturers and have some parts (such as screws) which we purchase using inventory but we do not sell them seperately- they get integrated in the final our product. Most of what we sell are composite items, is it possible to limit the inventory sync to
Product sorting in Zoho Commerce - how can I influence standard behaviour?
Hello Zoho, I want to sort my products by e.g. name, SKU (Ascending / Descending) or by another attribute. I could neither find any solution in the settings, nor an entry in this help. Can you advice how this would work? Seems the standard sorting is
Gives error "Undefined" while adding domain to site
Hi, Getting error as "Undefined" while I tried to add a domain to developed website. The domain is already listed in my Zoho One domains list. Regards, User
Can you sell Subscriptions using Zoho Commerce?
In addition to physical products and the apparently coming soon 'Digital Products', it is possible to sell Subscriptions using Zoho Commerce?
[Free Webinar] Build an online store and boost your sales with Zoho
Good day, everyone! We're hosting a free webinar that will walk you through the ecommerce business cycle and showcase how Zoho Commerce and Zoho Inventory bring efficiency and innovation to your business at every stage from start to sale. Don't miss out
Related products category instead recommended products.
Hi there, It is possible to show related products of the same category (as it works in the rest of the ecommerce) instead of showing recommended products.
Coupons are not being accepted. (Saying expired)
I am putting together a coupon for our company's store. When I went to test it, I received a notification that the coupon is expired. (the date range should be fine though) I've tested different options for the coupon along with one of my other colleagues
Ship via Carrier Not Working Since Commerce Update
Since the recent update to the Commerce platform, I can no longer use the ship via carrier function. It will take me to the address screen and let me verify them but when I go to save and move tot he next screen it will not do anything. This is happening
Repload ZIP file of website to Zoho Commerce
How would I reupload ZIP files of a website back to Zoho Commerce?
Zoho ONE and Zoho Commerce
I am a Zoho One enterprise license holder and am interested to know if Zoho Commerce is included with my Zoho One subscription? Please tell me what version I get with my membership and what are the limitations?
How to customize Check Out form, process & design
Hi Just set up my first shop and changed the design quite a bit. Like it so far! However, did not manage to change either Design, nor Content, nor Process of the Check Out. Where can I change this? E.g. - change the font of the check out forms - change
Can I Compile Mobile app for Zoho Commerce
I am creating a online portal for my business using Zoho Commerce. I have a doubt tht i can able to compile my Zoho commerce online site as Android App and place it in play store. Please reply asap. This is standing as stopper in the development.
Hide Empty Cart
I was looking for a way to hide the shopping cart icon when the cart is empty. I couldn't find my answer online and reached out to support. They offered the following code, which works great. I wanted to add it here, in case it may help someone else.
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