Problems with date calculations in sheet
Hi. I wonder if someone can help me. I'm a volunteer book review editor. I use Zoho Sheet to keep track of books out. I have a column where I keep the date a reviewer receives a book, and another column that tracks when the review is received. I check that the date reviewer receives the book not empty, and that the date the review is received is empty. The reviewer has the book, but has not submitted a review. In another column, I'm wanting to compute the date the review is due -- 30 days
Can you view "file Size" for all files in the list view under the same folder?
Basically I have to check the property of each file to get the file size information. Can "file size" information be added as a column in the list view?
docs.zoho.com is terribly slow!
Hello, We have been trying very hard to work on docs.zoho.com, esp. spreadsheets. The page is very slow and reacts after many seconds (sometimes takes over minute as well). We are unable to copy-paste data, scroll below and perform basic tasks that we expect the sheet to do. Can you please let us know what the problem is? Thanks!
Installer will NOT run in Fedora
Although Fedora is in the Linux supported list, all of the install instructions show Ubuntu. The .desktop file will NOT run in Fedora 29, it will only open in the text editor. I can set the file to run, yet nothing happens. Trying to run the file in the terminal results in many error messages. Is there a dependancy that I need to install first?
CHANGING NAME IN ZOHO
I have changed my last name for my business and personal with my marriage. When contracts are being populated by my IT staff for my advertising, this is still including my previous name. Where and how do I go about making this change so it reflects properly?
You need permission to access this document
Hi, I was using the zoho docs tool. And whilst I was doing my work it asked me to log in. I didn’t have an account so I signed up and after the signing up process it asked me to confirm my email which i did. When I did it then took me to a screen saying you need permission to access this doc and stayed there. Any solutions?? I really need the doc as it for an important work that is due on the 13th.
Notifications for new files and folders in Docs
Hello, Is it possible to receive email or push notifications for new files/folders added to a shared folder within the organization? In other words, I would like to know whether it's possible to get notified every time a user uploads a new file into Zoho Docs or not. Emre
Couldn't find the document in the Zoho Docs
the document disappears from Zoho Books general account. i couldn't find any online support in zoho, so decided to write here, if someone from support can help me with investigation i'l be very glad
All docs have disappeared in Zoho Docs
I just logged into Zoho Docs this morning, and all my documents have disappeared! It is now showing "No Items". I have not changed anything (I was logged on yesterday editing docs) and I do not use local sync. Where did my docs go??? Please help, I need access to the doc I am working on ASAP.
How do you maintain endnotes when copy / pasting?
I work across multiple documents within Zoho Writer. I have recently noticed that when I copy and paste some text from one document to another, the endnotes I had in the original document get wiped out in the new document (the hyperscript number in the text turns into a regular number and the endnote itself disappears). I am a journalist and need to keep my citations in tact. Does anyone know how to maintain endnotes through copying and pasting?
Zoho Docs Local Backup
Hi Team, Thank you for the outstanding work. I was happy to use the Zoho Docs App, but when checking on the folders that were actually stored on my device I noticed most of them, if created online in Zoho Docs (I guess), were stored as a URL link and not really synced on the device. Is there a reason why Zoho Docs App does not store the whole file on the device? Is there a way to have Zoho Docs App sync the actual file on the device? In spite of preventing users from working offline, it also prevent
Error at upload file in workspace
I have been unable to upload to a specific workspace since I get the message from those who exceeded the file limit. I already sent email to support@zohodocs.com but I have not had any feedback yet
Conditional formatting cells by date (monthly)
Hi all, I would like to conditionally style cells in the A column (all dates), where the date is the 25th of any month/year. How can I achieve this? Thanks!
Accidentally and employee deleted a very important file, how to recover from Zoho docs
So one of my employees deleted a file form zoho docs, I got an email from zoho and I immediately sent a recovery request email to abuse@zoho.com I have not received a reply. please help recover file. I also do not understand why the file did not appear in employees' or my trash can.
Top bar is not shown in the Swedish version
When I switch the language from English to Swedish the top menu bar disappears. There is an error in the browser console: Loading failed for the <script> with source “https://js.zohostatic.com/fcomponents/v2_40/topbar/js/sv:SE.js”. I am also attaching a screenshot to illustrate the issue better.
Presentation library - bugs or problem?
Hello After a time without using Zoho Docs and the Presentation im now back to use it again. I see you have change it a bit since... I got issues with the Presentation Image Library (or is it called Show now?). Firstly I cannot browse my images? There is no slider in the side to scroll down the page. The only way to get a picture is to choose one of the first seven in the Library or to know the words to search for images. (The similiar problem I have if I go to the show.zoho.com site... here is yet
Zoho Doc Broken after Moving/Renaming Folder in Windows
Hello, I use Zoho's desktop app for Windows 10 to sync documents across multiple compuiters. These folders have Excel as well as Zsheet files. Moving or renaming a folder in Windows (synced using Zoho app) breaks the link to Zsheet documents. I have lost multiple documents because of this and its getting infuriating how Zoho's app handles Zoho Doc files. Non-Zoho Doc files (such as Excel, images, etc.) are all fine. Please tell me how do I recover my lost files. They are not visible in trash as well
Unable to open/preview docs since today
Hello there Zoho Support! Since today We're not being able to visualize/open any document directly from our Zoho Docs repo (.zsheet, .zdoc, pdf, etc) Is there an issue currently with the system itself? (We are able to download them tho' but it's not usable for us since we need to it collaboratelly on the documents themselves) Please your help with this issue (I've attached an image with the problem itself) Kind Regards
"Unable to download the document".
I have a problem when exporting a file in zoho docs, it indicates "Unable to download the document". I need this file in .xls.
Can't be able to enable the Zoho Docs of other users
Being an Administrator can't be able to enable the Zoho Docs of other users. why? Any help/suggestion?
Sharing of folders with others
I have created a shared folder and shared it with others in my Zoho organisation. Also Zoho Docs Desktop installed. I can copy and move files into the Shared Windows folders but other users can not do that. They can only upload files and folders when they login into Zoho Docs website. How do you allow other users to copy and move files and folders into my Shared Folders in Windows with Zoho Docs Desktop? Do I need to change some settings?
Security Update: Zoho Docs is phasing out TLS 1.0 and 1.1 support
We'd like to draw your attention to an important security update that will take effect on August 31, 2018. As part of our continuous efforts to keep Zoho services secure and reliable, and to meet updated PCI standards, we're phasing out the early TLS protocols—1.0 and 1.1. What's TLS? Transport Layer Security (TLS) is a cryptographic technology protocol used to provide secure transfer of sensitive information over the internet. Why is this necessary? According to NIST (National Institute of
Zdoc not compatiible
Hi, I realized that when I attached a file from my Zoho Docs and one of my employees opens it, it does not open as a .doc instead it when we attempt to open it it says it is not supported because it is a zdoc. This is making it very difficult to share files with my team.
Error when trying to open a File with Local Zoho Docs
Hello there Zoho Support! As the title implies I'm getting the following error when I try to open up a file "locally" using the Zoho Docs Desk app, specifically an excel file that was converted to Zoho Sheet format. I'm facing this issue with various files after some time, I've tried reuploading them and they work fine for a while but after some modifications on them (standard day-by-day basis work) they start failing Kind Regards.
There seems to be a problem in installation
I've tried to install Zoho Docs on my computer with no lock I have a fully updated Windows 10 PC and have rebooted multiple times I keep getting the same flow: 1) I download the latest installer from: https://www.zoho.com/docs/help/zoho-docs-for-desktop.html#installing-zohodrive 2) I run the installer and get the following dialog: 3) I hit install and get the following dialog: Then if I restart the PC and try again I get the same thing again and again Is there a way I can help you debug this?
View folder zoho docs desktop
We are in the Zoho Workplace version and have used Zoho Docs. When creating a folder and sharing for a group of users, users are not able to view through Zoho Docs Desktop Synchronizer. Only in Zoho Docs Web
Zoho Docs downgrade issues
Hello, I've downgraded my zoho docs plan back to the free plan but my users cannot access zoho docs. How long does the downgrade need to take effect? Regards, Gustavo
how many collaborators can the free version have?
I'm finding that I can't add anymore than 8 email addresses to share my spreadsheet in Zoho Sheet? Thank you, Jennifer
Zoho Docs sync app for linux
I have Debian 7 x64 (Wheezy) installed and downloaded the the zoho docs app for linux x64. A dependency "libssl0.9.8" is needed and I have the newer 'libssl1.0.0-1.01e-2+deb7u4 (64-bit)' installed. I prefer not to do a system wide install of the old "libssl0.9.8" dependency. Any suggestions? -Louis
Zoho docs: Encryption
Hi, is there any encryption-system with docs?
Can't restore document
I deleted a document by mistake. I know what the procedure to restore the file is, but every time I click on Restore, it doesn't. Trash in progress. Please wait appears on the lower right part of the screen and the file is still deleted after.
How do I export document detail properties (Image name & Permalink
URL) to Excel
Our product range is extensive and we have up to four images per item which we have to publish on our website. Our images are being stored in Zoho Docs. We need to find a solution where I am able to create a report that I could export to Excel that will show me the image name as well as the permalink URL for that image, which we could use for website image purposes as opposed to open each image properties box and copy and pasting the Permalink to our website.
Moving out announcement - Zoho Sheet!
Greetings! As a way to better interact with our users, the Zoho Sheet team is moving our forum out of the Zoho Docs community and in to its own separate space. This is the first step in creating a stand-alone community for Zoho Sheet. This will help us fit all your queries and posts about Sheet into one community and ensure you receive our forum announcements in a timely fashion. There are also plans down the line to kick-start sessions like "Ask the Experts" and "Tips and Tricks," so make sure to
urgent: folders disappearing and also not syncing
We are having big problems with Zoho Docs today. A folder tree, with several thousand files, was deleted, apparently by the system. Restoring results in some folders being missing in the synced folders on my local PC. Can you help at all – we’re desperate!
Just installed latest version 1.9.10 (7/27/2018)
Im beginning to realize that this software is not ready for serious business use. Immediately after I installed it, now it does not let me point to any other location for the ZohoDocs folder different from C:/users/username/ZohoDocs. I tried all I could think of. The software will not even uninstall now. Going to Apps, and clicking on UNINSTALL for Zoho Docs gives me an error saying that there is no uninstall application associated with ZohoDocs. I bet Im not the only one having this problem.
User quota for Docs under Zoho one
I am trying to check if I can start digitizing my archive using Docs. On my user admin I see that I have 5GB available, however on the plan details page it says that paid users get 1TB. https://www.zoho.com/one/plan-details.html Can you please help me understand the available storage space? Thanks in advance
Configure folders in Zoho Docs for viewing in Zoho Connect by user groups
We need to have the Zoho Connect groups view Zoho Docs folders. How to make?
Live Webinar - Drive your team towards tighter collaboration
Any project, big or small, involves a lot of planning, strategizing, scheduling, and budgeting. However, how your team executes the project really makes it a success. That's why teams need to work closer, stay dynamic, and be ready when they're needed. However skilful your team might be, a collaboration platform can make them even more efficient and productive. With organizations expanding globally, it's not only a challenge for teams to work together, but all to stay on the same page. To
Moved folder, cannot sync files
I accidentally moved a folder outside of the Zoho Sync folder on my Desktop. I moved it back, but it will not sync now, and I cannot open the documents inside. Mark
Attention: The Zoho Writer community is moving over to a new home!
Hey there, Writers! As a part of our new community-building initiatives, this Zoho Writer sub-forum has been moved to a stand-alone community at: https://help.zoho.com/portal/community/zoho-writer This new community will be home to all the latest updates, tips and tricks, "Ask the experts" sessions, Writer Community meetup discussions, as well as product announcements. Our support team too, will be actively taking part in the talks, trying to help solve your queries and difficulties faced. All your
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