My emails are going to spam/junk
Hi The emails that I am sending to my customers are going into their junk folders. These are standard plain text, personal emails, not bulk emailing and it is causing me to lose customers. I have asked those effected to put me other white list but it
Can't verify DKIM key?
So basically I just wanted to verify the email on my domain so it doesn't showup as spam in other people's inboxes. So I did what Zoho told me to do, it was to verify a DKIM key. I created the key with the address, added the correct information to the TXT file in my domain's DNS settings, tried to verify it and it keeps saying 'Verification failed'. I tried it more then once, I reset the DKIM key, and for some reason it just won't verify. Either it's me being impatient or this thing isn't working.
Mass email with attachment
Hi, Can anybody tell me if it is possible to send attachments to mass emails? I want to send a newsletter but I want to send the newsletter as attachment and then want to do the mass email option. BR, R
Free Webinar Alert! Getting the best out of WorkDrive in Zoho Workplace
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Zoho Mail Will not Close
I'm unable to close the window of Zoho Mail. Problem occurs on my 2 laptops and 1 PC. The only way to close it is to use taskmanager and force close. Other than that I can just click X button endlessly and nothing happens. Im surprised to be the only
Error - "the input passed in invalid"
Hi, control panel > user details > select any user > mail accounts TAB showing error message - "the input passed in invalid" even added GENDER for the user, as it was suggested in the forum, still getting this error... .. therefore unable to add email
Will Zoho implement DANE?
I know that setting up DNSSEC and DANE is quite a risky process. But it will improve email security. With DANE, a server can verify a SSL certificate before connecting to the server. There are some RFC related to DANE which can be found here: DNS-based
stuck on create data migration
I need help for doing data migration I've finished the pre-require process from google and get p12 file already but when I upload to zoho i cannot start migration error said Oops! Something went wrong. Try again later and I don't know how to fix
User not being notified of new email address created
Hello, I've added new users and new email addresses but no notification has been sent to the new user. e.g. zoho@sample.com was created, and I specified for me@me.com to be notified. However, me@me.com did not receive the notification. What is there reason
Why my email block
I was going to buy a good tariff plan but you blocked my email I can't send messages
All Inboxes View
In the Zoho Web Client, is there an All Inboxes view? My pop account are in separate boxes in the client.
Restored Domain - "Unable to send message;Reason:553 Relaying disallowed".
Hello Team, yesterday I restored my domain. cinqueterre.co.nz Emails are coming in, but not going out. I get the error message : "Unable to send message;Reason:553 Relaying disallowed". I looked on the community section and I found out that seems like
0x800CCC0E
In Outlook appears the error 0x800CCC0E can't connect with the server. Need help!!
Cannot Send Email and Cannot Add User
I don't know why my email is blocked and I can't send messages. When I want to add a user, an error appears with the message "Unusual activity detected from this IP. Please try again after some time.". Please unblock me so I can use Zoho Mail again
Email not send, getting 550 error
Hi, I'm getting 550 error while sending emails to some recipients (not all the times). Same thing but without any error Message (email not received by recipient) also happened. Here is some additional details Reporting-MTA: dns; mx.zohomail.in Arrival-Date:
Unable to send or receive email
Hi, I couldn't send or receive any mail the whole day. Pls check
Can't receive any email from other platform
Hello,everyone, i'm just join zoho and create two email accounts for my own business. I was using it to get a verified email from stripe, but can't receive it. and I use my private gmail account to send test email twice, first time show below reply, but
Cannot receive emails
I have set everything up and have the MX records pointing only to Zoho and nothing else. I am not reciving any error message when I send an email to the zoho email address but there is nothing in my Zoho Inbox. I have several zoho users on the domain
Can not type anything in my email box
Greetings, i just opened a new user in zoho mail but can not write anything in the mail box. i can do it on my phone but no from my laptop. regards
unable to send message reason 554 5.1.8 email outgoing blocked
Hi, I am unable to send emails. Can you please assist with this problem?
Mails are not delivering from my site
When someone fill the form and send me mail it don't come to my inbox it happened when I used cloudflare on my website.
Unable to unblock IMAP
While I was traveling IMAP was blocked for suspicious activity. Now that I've returned home, I haven't been able to unblock IMAP using the admin console. I haven't received a response from support@zohomail.com after > 24 hours. Can I get assistance with
Email forwarding - "Available exclusively with the paid plans."
Hi, I get the error msg that Email forwarding - Available exclusively with the paid plans. Can you please advice
I can't change payment subscription
I have checked all the tutorials you offer for changing my payment method for the subscription. However, I do not have the option 'subscriptions' in my account. What can I do to change my payment method? Could this be associated with the fact that I now
IMAP Access to Zoho Mail
Hey Folks! I am not able to send/receive IMAP messages through any mail clients on my ISP (a Canadian outfit called V-Media), using a Kasda DSL router. It affects any wired or wireless devices connected to the router. Certainly it appears to be an issue
How to know How many devices connected to my IMAP/POP email account ?
Hello, I want to know How many devices connected to my email account via IMAP/POP. Can you guide me ? Thank you.
Mac Outlook Plugin
Is there a plugin for using zoho calendar with outlook on Mac
How to download/save emails as PDF
Hi, I can't figure out how to export/save my Zoho email trails as PDF files. I can "print" an email at a time, but it doesn't seem to capture a long list of back and forth emails, just one at a time. How can I save all of the emails into one PDF easily?
IP address listed as abusive
Getting the error below when sending email to Gmail This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. ERROR CODE :550 - 5.7.0 Server
Unable to delete a blocked email address
I had a a list of emails that I blocked as spam. Recently I decided to clear the list. All the email addresses were deleted except for one: oqazv7lqse22ul/9fwbd/g==_1131635298216_sjodpoefeemvkdsuupqfdq==@in.constantcontact.com When I try to delete it
which imap settings are correct?
Hi All I have some conflicting information. The previous imap server address i have been using is imap.zoho.com However, when I look at the Zoho config settings page, it sates to use imappro.zoho.com. which imap address is correct to use? Thank you
email is sending like a snail
Guys The email is sending very slow like a snail Anyone having the same issue?
Can't Contact ZOHO Mail
Why does ZOHO make it impossible to find a way to contact them?
Import Gmail Account to Zoho Mail (My domain)
Hi There I did purchase zoho mail for mydomain mail but when I try to import cloud it says to upgrade again. There is only ONE email in the account. that is mydomain mail and I want import gmails to that. I need to import Gmail mails as I told you ASAP
DNS Verification with Hostgator
Hello Team, So we are trying to switch mails to Zoho Mail and I am not able to get my domain verified in Zoho. My Issue is as below: We have purchased domain from Godaddy and currently host our mail & website from Hostgator. Now as far as I have understood
Shared Tasks Remaining from a Deleted User
Hi There, I have some tasks in my "Shared With Me" task screen, which a deleted company user assigned. Would you happen to know how we can remove these ancient tasks from my panel?
More Emojis?
Dear Zoho ~ Would it be possible to add more emojis to Zoho mail, both desktop and phone app versions? Something similar to the variety that Apple or Google have? I enjoy using emojis in emails, as they can make conversations lighter, more expressive,
How can I fix: Domain already exists error?
Hi every one, I know this question is not new, but I did not see any full answer or solution, so I post it here. I created an account in zoho, registered my own domain to enable email accounts with tha domain. One day after created the account, I can
Zoho Mail not supported on mac
I've been using the Zoho Mail app on my mac book for years. All of the sudden it its greyed out with a slashed circle and says it's not supported on mac. I tried deleting the app and reinstalling it. No luck.
How do I get my account id?
Hello, I followed the instructions to get a list of accounts of the currently authenticated user (which is me, and I am logged in). But when I follow the below instructions I get the following error: ERROR: {"data":{"errorCode":"INVALID_TICKET","moreInfo":"Invalid ticket"},"status":{"code":400,"description":"Invalid Input"}} Instructions that I am following: GET - User account details Purpose The API retrieves the list of accounts of the currently authenticated user. Request URL http://mail.zoho.com/api/accounts
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