The email address is already registered with another account
Hello! I have a free account and emails configured to work with our domain. I added couple of email users which works fine. Problem is that I can't add one particular email. When I try to add it I'm getting following error: "The email address is already
Sent emails not going and showing "Processing"
Hello Team, Could you please assist with sent emails showing "processing" and not actually going through? Many thanks and regards, Cycology
This user is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details
Hello, Just signed up to ZOHO on a friend's recommendation. Got the TXT part (verified my domain), but whenever I try to add ANY user, I get the error: This user is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details I have emailed as well and writing here as well because when I searched, I saw many people faced the same issue and instead of email, they got a faster response here. My domain is: raisingreaderspk . com Hope this can be resolved. Thank you
Problem adding emails to my account / Email Address already exists or associated in another Organisation
Hello, I am trying to create 3 emails that I previously deleted, but it gives me the message that you see on the screen below, I tried to write to support but I still have no response, what else can I do?
Search in Mail does not work
I use Zoho Web Mail Today I noticed that search in Mail does not work. Circle is spinning but does not give any search result. Can you please look into this matter and fix. Thank you.
Unable to connect to my zoho mail admin account
using my current admin credentials, I am unable to connect to my zoho admin account,
Unable to receive emails
Please don't reply and lock the thread. I'm not able to receive emails for several days now and the MX records are set up as you indicate. Yesterday it worked for some minutes and then stopped working, the reason I say this is because the MX records showed
Exclude a user from spam policies
Hi can we exclude a user from organization spam policies?
Zoho Mail: Search not working.
Zoho Mail: Mail Search not working. Simply not working. - Totally inconsistent. For example it finds mails with the word "plan" but not the word "paint" -- even when some emails have the both words in them. - When searching for a name in an email, it seems to pull up my contacts list -- don't really want this -- but when I choose a name, then it does not find emails with that name in them, neither in the address nor in the body of the email. Did work. Does not work now. Todd
Sync Zoho notes+tasks with Thunderbird
Hi all, I can't find info how to connect/sync Notes and Tasks with Thunderbird. I've already managed to sync calendars/emails and chat but not the above. Is it possible? If yes, I will appreciate a link with setup details. Kind regards
sync calender
can i sync zoho calendar with outlook calendar on android ?
I can't connect my email to Gmail
Hi when trying to connect Zoho with Gmail to receive a copy of the emails in Gmail I get the following error: The server has denied POP3 access to this username and password. The data that I am giving are: email: email user: email Passw: XX POP Server:
The email address you have entered belongs to a different deployment/region.
Hi, I am trying to create the user - mprust@crombiecomputers.co.uk but keep getting the message below - The email address you have entered belongs to a different deployment/region. Please contact support@zohoaccounts.com for assistance. Look forward
Getting an error Address not found Your message wasn't delivered
Hey, I'm trying to configure zoho mail for my website https://businessentity.org/ The email is meredith.karter@businessentity.org I'm able to successfully send the mails but when someone sends an email to above mail, this error shoots up: Address not
"Email is in queue, waiting to be processed."
I've try to send email. And it's say " Email is in queue, waiting to be processed." I'm not make any change in Mail Admin Config.
Webhook automatically gets disabled
Hi team, I have an outgoing Webhook called "Bubble". It is supposed to send every new email to my Bubble app. I see that it often gets automatically disabled. I manually enable it > and it sends one email successfully > and then automatically gets disabled.
LOCAL EMAIL STORAGE
Can emails in the PC version of Zoho Email Desktop App, be moved (ideally dragged and dropped) to a local (offline) storage and not online storage, that is viewable and useable from the Desktop App. The emails need to be easily serachable and usable from
The account is not active.
I am currently using 2 email accounts with zoho. One of those accounts has been apparently blocked or deactivated... Every time I try to login I get the message "The account is not active". It's quite embarrassing since I use this account to communicate with some of my clients. I am writing this using the login data corresponding to the second account which is still active. The zoho support team has been informed this afternoon. I remain attentive to your comments. Thank you.
I cannot sync Zoho Calendar with my Outlook for Mac Calendar
Hi there I have looked online everywhere, but there is a gap on instructions for how to sync the Zoho calendar with Outlook for Mac. I have connected my Zoho email through Outlook using IMAP but I cannot figure out the Calendar part! Please help!
Incoming Emails Not Showing Up in Zoho Inbox
Hi - I have my Zoho email account set up to forward a copy of all incoming emails to a secondary Gmail address, whilst retaining the original email in the Zoho inbox. However, all my incoming emails are currently not showing up in my Zoho inbox, so I'm
reply to email not working
I can receive and send email but can not reply either in the normal format or quick reply. I do get the little hand that looks like it wants to work but when I click on "reply" nothing happens. help! I just upgraded my windows tablet to 8.1. These functions
Contact Sharing: Hide email alias from global address list
As the superadmin, I would like to hide my domain aliases from appearing in the global address list. Currently, my end users can see all my aliases. The aliases also appear as type-in addresses when composing a new email. This is a potential security
Archive Option in Conversation View
Hello, I have a suggestion\request to add an "Archive Thread" button in conversation view of Zoho Mail. The best suggestion I have is to put an "Archive Thread" button next to the "Label Entire Thread" button in conversation view. Most users don't just
Unable to receive emails
Hi! I'm unable to receive emails. MX records should be ok. I can send but not receive. Can you help me?
Unable to add Shared Mailbox to Zoho Mail "Premium Feature"
In Zoho Mail > Settings > Shared Mailbox I am not able to add Shared Inbox as it is marked as "Premium Feature". How does it cost for a Zoho One subscriber? It says it's available for paid plans, which Zoho One is, how do I activate it?
Separate Signature for New & Reply Email
Hello This drives me crazy: I tried to setup 2 different email signatures for my new and reply emails. And I connect these 2 signatures separately in the settings. (see attached) No matter how I set it up, the signature is always the new email signature
Account doesn't receive confirmation email
I am trying to set up a new company email server at ZOHO. However, I do not receive the confirmation emails for the primary email in our account. Any thoughts?
Connection through IMAP failed
I cannot connect to Zoho Mial through IMAP. I receive a message: "Login to server imappro.zoho.com with username [user@domain.eu] failed." I get additional message: "Alert from account [user@domain.eu]: Your account is blocked contact https://zoho.com/mail/help/imap-access.html".
Any update on removing Spamhaus block?
This seems to have been going on all weekend but it's still blocked. I'm having to send emails from my GMail account. This is getting a bit frustrating. Especially when we have a paid account. I'm assuming the people who are running spam and phishing
Problema Verificacion con proveedor NIC.AR
No puedo realizar la verificación del correo, he seguido los pasos indicados y configurado los MX. Y no puedo verificar el correo. He leido en el foro que otros han tenido el mismo problema. Alguno pudo solucionarlo?
No fue posible enviar el mensaje;Motivo:553 Relaying disallowed. Invalid Domain - admin@laboratoriosantarosa.org
Hola Renovamos después del tiempo el dominio, y luego de eso se cayó el servicio de correo. Seguimos las indicaciones que se indican en este articulo, sin embargo, hasta el momento solo podemos recibir correos pero no enviar. Hemos actualizado los registros
Auto-refresh of Zoho mail in dashboard
Hi there. I just wanted to ask if it was possible to have the Zoho mail panel on the dashboard auto-refresh when an email is received rather than having to manually refresh. Thank you
Zoho Contacts imports CATEGORIES: but only the first one
I use the CATEGORIES field in my contacts. ZOHO Mail supports them. You can create CATEGORIES in ZOHO mail and slide a contact into as many categories as you like. I love it! So far so good. But when you import contacts, ZOHO assigns the contact to only one (the first) category, and skips the rest. Thus, if you have a contact like this: BEGIN:VCARD VERSION:3.0 FN:Aaron Aaronsky N:Aaronsky;Aaron;;; EMAIL;TYPE=pref,internet:aaaa@aol.com TEL;TYPE=work:617-555-1212 CATEGORIES:Group1,Group2,Group3,Group4
defautl download link should be more clear if ARM of Intel is needed
My collegue was trying to download the desktop version of Zoho Mail and if kept failing to install. The file name just says Zoho_mail_1_6_3.pkg If you have 2 versions, first of all please add ARM in the file name. Also make the downlink options more clear.
Adding an extension to Z mail
Hi, If we would want to add a creator extension application into Z mail, do we have to build the entire thing again in node.js or react.js and host it in a separate application and then bring into Z mail ? Just like the other apps does creator does not
How to Open .mbox file in Gmail with Attachments?
Gmail offer users to backup INBOX folder in .mbox file format via Google Takeout Feature. Howver there is no such option to Restore Gmail MBOX. Thus I would like to suggest you to choose an alternate approach i.e. MBOX to Gmail Wizard. This utility will open .mbox file in Gmail with attachments. Steps to open MBOX file in Gmail are; Run MBOX to Gmail Wizard Click Add File and add .mbox file. Enter your Gmail login credentials. Click Convert button. Finished! This is how you can open MBOX file in
why the email account have to show superadmin info
Hi Support. I managed several email account for my client, but the problem now is, who the email account information must contain the superadmin information, is there anyway can hide it? attached screenshot for your ref.
Spam blocking domain using wildcard
It seems it's not possible to block spam domains using wildcards. i.e. block *.ru, or *.bar, but instead i need to enter each tedious sub-domain. This seems like a huge oversight. Zoho's built in spam catcher is terrible, and often filters legitimate
lost cc mails
Hi, need advise on a random issue on zoho mail. emails were lost when sending to multiple main recipient and/or cc recipient, apparently it was random and no to specific email address. An email address received ok when it was the only recipient and no
Event Time Zone in meeting invites are confusing users
When sending calendar invites to internal and external users, the first section "Event Time Zone" is confusing people and they are automatically declining events. Can this section please be removed??? It already shows the correct time zone next to the
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