Can not open the domain verification page https://mail.zoho.com/cpanel/verify.do?dname=ptafs.co.id
I am trying to verify my domain and using ZOHO business Mail service. But unfortunately, when I tried to login the zoho mail (https://mail.zoho.com/cpanel/createMailAccount.do#), I have been notified that I need to verify my domain. so I click the button of verification, but the next page （https://mail.zoho.com/cpanel/verify.do?dname=ptafs.co.id) is black and can not be open. so What shall I do then?
Mails sent from Outlook - Zoho Mail Account are returning as undelivered
Hi, Getting this error on sending a mail to external mail IDs from Outlook for Mac. ERROR_CODE :550, ERROR_CODE :5.7.1 This message does not have authentication information or fails to pass 5.7.1 authentication checks. To best protect our users from spam, the 5.7.1 message has been blocked. Please visit 5.7.1 https://support.google.com/mail/answer/81126#authentication for more 5.7.1 information. q88si5315853pfa.222 - gsmtp
Email Header Not Displaying Correct Sender Address
I noticed over the past few days that emails I receive do not display the correct email from the sender. If I reply to the email, it goes back to the correct person. But the sender email isn't displayed properly when I receive it. The yellow highlight on the attachment should be an email address and not the long string of code. Any help would be greatly appreciated.
POPPRO is inaccessible, asks for password
Few of my organization accounts with POPPRO.ZOHO.EU settings asks for password since 9:00 AM (UTC+02:00). No changes to account settings or passwords where made. IMAPPRO and SMTP works fine.
Can't delete account
I was setting Zoho mail up in preparation to move my email over. I had everything set up except I could not set up a mailbox because it was somehow associated with the super administrator. When I finally figured out how to remove that email address from the SA, I could not sign on to the other accounts. Long story short, I wanted to delete my account and start over. I deleted the domain but when I try to delete the account I get the message: You are an administrator of your organization : "xxxxxxxxxx".
UNBLOCK MY ACCOUNT!
Hello, My account has been blocked for no reason and now I can't send a single email. PLEASE fix this ASAP! Thanks! mantas@shipzee.com
Could not send an email
Dear Team, This is regret to tell you that, I am currently facing the problem to send a simple email. I dont know what is the wrong with my account. When I am trying to send an email I get this message: "Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked". Please do the needful regarding this as soon as possible as it is my newly created official email -id. Regards, Sayan Ganguli
Zoho WebMail -- Missing/Disappearing emails
Hi, i lost all my EMAIL JUST BY MAGIC. Please help me find my all INBOX EMAIL its very very URGENT Thanks
E-mails delayed (not receiving or able to send e-mails)
Hello all, Since yesterday my zoho mailbox connected to a valid and owned domain has been neither able to send nor receive e-mails citing the reason as follows: This message was created automatically by mail delivery system. THIS IS A WARNING MESSAGE ONLY. YOU DO NOT NEED TO RESEND YOUR MESSAGE. The original message was received at Fri, 22 Feb 2019 05:31:08 -0800 from [my e-mail] ----- The following addresses had fatal errors ----- [Status: ERROR, Address: <recipient 1 @ valid domain>, ResponseCode
Check spelling does not work
Check spelling in Zoho Mail does not work in any language, just it frezee.
Great Program, Just Have A Couple Of Questions
was introduced to zoho mail by a friend and love it so far. got my gmail accounts forwarded without issue, got the reading pane on the bottom no issue. i'd like to know how i get notificatons and newsletters to go directly to the inbox instead of to those folders. also would like to know of any app for importing my outlook saved emails into zoho, thanks and once again great app.
Emails go to Spam when using Zoho signature!
Whenever I use Zoho signature, be it plain text or with some embedded image and sent an email to gmail, google puts them in the spam box!. When I remove the zoho signature, it no longer goes into spam. Kindly help. Thank you.
New Domain
Hello, I currently have an email address at alec@apexwebdrone.com through Zoho. I purchased a new domain yesterday and would like to make alec@apexweb.io. Is there a way to somehow convert my preexisting account to do that? I tried to just make a new account, but since my phone number is registered to the original one I am unable to make a new account. Any help is highly appreciated! Regards, Alec G.
Firefox
When I try to login using Firefox, the page does not load at all, it is completely blank. Login works on Chrome. Firefox version 65.0.1 (64-bit) on Windows 10 PC.
Email goes directly to Archive folder
I noticed...well I didn't notice for quite a while....that my incoming email is going directly into the "Archive" folder. Why? Thanks.
Mail rate exceeded limit
We've just received this: Dear User, Correo saliente bloqueado. Motivo:Mail rate exceeded limit However, we realize that this might have been unintentional. To unblock, please click here. Thanks, Zoho Mail Team P.S.: This is an auto-generated message. Please do not reply to this email. I have checked the mail accounts which usually send mail and haven't found any abnormal sending rate. However, we would like to know the culprit to investigate if any user has been compromised.
Email Account Blocked
We have a blocked email account. We can not send messages. The account is akshay@akshaygroup.in We would also like to know the reason and how we can prevent it from happening again.
I started getting "553 Relaying disallowed as @".
Hi, after some time since my registration I started getting the error "553 Relaying disallowed as @" when try sending email via nodemailer (https://nodemailer.com/) with the params bellow: host: 'smtp.zoho.com', port: 587, secure: false, auth: { user: 'no-reply@meethru.com', pass: '<valid password>' }, from: 'no-reply@meethru.com' Is this possible only for payed accounts? Please advise, thanks! Alek
Zoho SAML not working
Hi, I am trying to set up SAML for Zoho mail. I am using ADFS 3.0 as a backend on our side. When a user goes to the SSO url, the user gets redirected to our ADFS server, gets authenticated and then gets redirected back to Zoho. The last step is where it goes wrong. I get the following error message: Signature validation failed. The Possible reasons could be : 1. It is possible that you typed the address incorrectly. 2. The URL may be invalid. A year old thread talked about this, and the problem
Email already exists
Hey, I am wanting to create a hello@ account but it's telling me that its already made. When I try reset the password for that email account I can only send an email to that one so I'm at a brick wall. Would you be able to look at what is going on. I am able to create a ben@ not hello@ Thanks
I have a blocked account.
I am a few days without receiving email at: henrique@palelog.com.br Could you help me? I'm putting an attached image to better identify the error. I am a few days without receiving email at: henrique@palelog.com.br Could you help me? I'm putting an attached image to better identify the error.
emails sent to an Iphone cannot reply using the default iphone app
Hi we are sending emails out using our zoho account and if a customer has an iphone and tries to reply (using the default mail app) it bombs out. If you send it to a gmail app then replys no problem is this a known issue and is there a fix for it? Regards Stuart
Remove a contact from a category / Move category
2 Problems. 1) In my email contacts I have a number of categories. The categories were automatically placed under the "Personal" folder, but I need to move them all to their own category without being a subfolder. How do I move them? 2) How do I remove a contact from a category without removing the contact altogether? When I am viewing a category, select a contact and click the trash can, it tries to remove the contact entirely.
Templates not showing up when sending emails
Templates not showing up when trying to send emails. Thanks Select Template All TemplatesFavoritesAssociated TemplatesCreated by meShared with meAll Templates No email templates in this folder Customer Follow up Tasks Phokus Wound SIM Products Steven Friedlander Feb 20
Proble an enviar correo
Tengo una cuenta con el email Ventas@AvanceSoftware.com y me da error al enviar email. de da el mensaje No fue posible enviar el mensaje;Motivo:554 5.1.8 Dirección del remitente bloqueada. esta cuenta es de mis sistema administrativo parta tener informado a mis clientes envie 50 mensaje rapidos y se bloqueo
I have problem with zoho email: SEND MAIL: ERROR CODE 550
I have a problem since 2 days: i can not send email from ZOHO. Please help me, it is very very important. This is the error i get: This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. hathuan.hymetco@gmail.com, ERROR_CODE :550, ERROR_CODE :5.7.1 This message does not have authentication information or fails to pass 5.7.1 authentication
Why my account has been blocked by 554 5.1.8 error?
Hi everyone. I'm desperate since sending and receiving email from my account has been blocked by error 554 5.1.8 . What I've done wrong? I neither do send any bulk mail, nor exceeded my mailbox size. I'm in real trouble since that's my main email account. Please help! my account leszek (dot) olszanski (at) zoho.com best regards Leszek
Export link of the email id backup
Hi Team, We have exported the data of the email id : vinita@glopss.com but are unable to find the link. Could you please help.
SEND MAIL: ERROR CODE 550
I have a problem since 2 days: i can not send email from ZOHO. Please help me, it is very very important. This is the error i get: This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. dohuuhoan@omega-engineering.vn, ERROR_CODE :550, ERROR_CODE :5.7.1 This message does not have authentication information or fails to pass 5.7.1 authentication
Do not get in mail page
Hi, I do not get to mail page I log in, insert login, password, then go to https://home.zoho.com/home and hang in this, do not load page, do not get mail. Nothing. I tried different brousers and different computers in office, but all the same, I do not get my mail. Problem only from office, I have no problem to get my mail from my home computers. Our mail domain ovtr.net Our IP 81.17.147.142
gmail rejected my email
This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. redstar.logistics1@gmail.com, ERROR_CODE :550, ERROR_CODE :5.7.1 [135.84.80.216 12] Our system has detected that this message is 5.7.1 likely unsolicited mail. To reduce the amount of spam sent to Gmail, 5.7.1 this message has been blocked. Please visit 5.7.1 https://support.google.com/mail/?p=UnsolicitedMessageError
Not Receiving emails.
After updating MX Records, I am getting below mentioned errors, Please help me this regards. zone aubercar.com/IN: www.aubercar.com/MX 'mx.zoho.com.aubercar.com' has no address records (A or AAAA) zone aubercar.com/IN: www.aubercar.com/MX 'mx3.zoho.com.aubercar.com' has no address records (A or AAAA) zone aubercar.com/IN: aubercar.com/MX 'mx.zoho.com.aubercar.com' has no address records (A or AAAA) zone aubercar.com/IN: www.aubercar.com/MX 'mx2.zoho.com.aubercar.com' has no address records (A or
Email delivery delay
We're having a new domains where zoho is mail server, and we're experiencing very slow mail delivery (SMTP) > 2 min for at regular mail < 50 kb. And often 2-4 min for a mail ~1.5 mb. We're on a 1gb/1gb fiber. Whats the problem, and how to solve, it's not acceptable. //Hasse
No puedo recibir correo, pero si puedo enviar
. Alguien puede ayudarme a configurar o decirme como soluciono este problema . Me rebota el correo con el siguiente mensaje. El mensaje no se pudo entregar. El sistema de nombres de dominio (DNS) ha informado que el dominio del destinatario no existe. Póngase en contacto con el destinatario por algún otro medio (por teléfono, por ejemplo) y pídale que le diga a su administrador de correo electrónico que parece que su dominio no está registrado correctamente en el registrador de dominios. Proporciónele
Adding mail to outlook on unpaid plan
Hello, I'm having the problem, POP and IMAP aren't working. I've checked in zoho mail and they are disabled, but they also wouldn't allow me to enable them, because I'm not using a paid plan. Is there any way for enabling even if it's a free plan? We only have one mail that we made on your site.
Error code 550 - I can't send my email to gmail
I have this problem with all my user email. But when they send the email again, email can send. What can i do to remove this problem? Please contact me throw hoangtucse@gmail.com hoangtu@chuonchuonkim.edu.vn --------------------------- This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. vegefoods58@gmail.com, ERROR_CODE :550, ERROR_CODE :5.7.1 This message does not have authentication
Regarding to Privacy Shield Framework
Hi Zoho Team, in Zoho's Privacy Shield Frameworkwe we can find that "Zoho Corporation is committed to subjecting all personal information received from European Union (EU) member countries and Switzerland, in reliance on the Privacy Shield Framework, to the Framework’s applicable Principles." Question 1: What does it mean in practice? Moreover, Zoho Corporation is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission. In certain situations, Zoho Corporation may be required
Calendar invitations arrive empty with a file named "winmail.dat"
Hi, I am new with Zoho and happy with most of it. I need a solution for the problem above. Senders can't change their outlook configuration. I found something you wrote a year ago promising to solve this. If it's not going to happen soon, I'll have to replace my mail client because it's a real problem. Thanks, Hanan
I am getting this error 533 relying disallowed . how can i solve its?
org.springframework.mail.MailSendException: Failed to close server connection after message failures; nested exception is javax.mail.MessagingException: Can't send command to SMTP host; nested exception is: java.net.SocketException: Connection closed by remote host. Failed messages: com.sun.mail.smtp.SMTPSendFailedException: 553 Relaying disallowed as noreply@lespay.in at org.springframework.mail.javamail.JavaMailSenderImpl.doSend(JavaMailSenderImpl.java:478) ~[spring-context-support-5.0.5.RELEASE.jar:5.0.5.RELEASE]
Sender also receiving the email sent to a group email address
Hello Team, I have created a group email address and added some emails to it. I am sending an email to the group and getting a copy of the same email. Is there any settings not to receive the emails to the sender.
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