ResponseCode 421, 4.7.0 Temporarily Deferred when emailing QQ addresses
Hi Guys, Since yesterday, I've received a bounce mail saying "ResponseCode 421, 4.7.0 Temporarily Deferred" I'm not sure if QQ has blacklisted Zoho emails, but it would be great if you could look into getting it fixed.
Greetings from Zoho Mail. We would like to acknowledge that the email was rejected since one of our IP is currently listed on SORBS Blacklist. We have already blocked the Spam accounts responsible
Dear srs I need help solving this problem. I look forward to how to proceed.
URGENT: Unblock Debian Mailing List
Hello, I'm receiving Debian Listmaster warning in regards to emails from the mailing list got bounced. Could you unblock please? Here's a report: https://lists.debian.org/bounces/Dsax501p1RePYmZ66AQZLw I already added all possible domain level white list in spam control but I'm still receiving such warning. This is Debian mailing list so it is trust-able. I'm on 36% over 80% kick score over 4 weeks. There's an urgency. Thanks. Regards, Holloway
HELP! I havent received any emails since the 8th of August
Hello, I am not receiving emails any longer? I have sent test ones to myself and these have also not reached my account!! Please help as I have been waiting for important emails to come through.
Super admin authorization change
sir, our firm have an email account with Zoho. Since one person who is holding the super admin account is not cooperating, other directors of the company wants to change the super admin email and mobile number to another one directors account. whats the procedure to do the same?
Monitoring e-mail policies
Some emails have afflicted Zoho's e-mail policies. How to monitor these emails? How do I find out which emails hurt policies?
Track emails
How can I track the emails that are affecting Zoho's email policy? Some emails had a policy blockage message
Desktop App Fails to Start
Good Afternoon, I have downloaded the app, uninstalled it and reinstalled it multiple times. Each time I finish the installation process: I get to an option and select it. The screen I was on closes and nothing reopens in its place. The program does not run any futher. My P.C. says the program is running yet I get no response when I click on the icon. I have not been able to get it started.
NO PUEDO ENVIAR CORREOS A DOMINIOS PROPIOS
Hola, Un saludos a todos, alguien que me pueda ayudar con este problema con Zoho Mail al tratar de enviar un correo me sale esto "This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. ramiro.gallegos@bitdefenderecuador.com.ec INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :5.1.1 The email account that you tried to reach does not exist. Please try 5.1.1 double-checking
Not able to verify my SPF records
Please assist as I'm not able to verify my SPF records. I'm using cloudflare. Error- We are unable to get TXT record for SPF right now. If you have added the TXT record just now, please wait for 30-45 minutes for the changes to propagate and try again.
A message that you sent could not be delivered to one or more of its recipients.
Hi, Mails are getting bounced form third party local server. Getting the below error form Zoho. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed: XXXX@doodlegrapics.com Unrouteable address Reporting-MTA: dns; host9.dnsfornet.com Action: failed Final-Recipient: rfc822;XXXX@doodlegrapics.com Status: 5.0.0
How to eliminate response suggestions in emails?
Can someone please tell me how to eliminate the response suggestions that appear at the end of sent emails: It works! Hi, I got it. Got it, thanks!
EAS Push stopped working
I'm using Nine mail on android and everything has been working fine until a few weeks ago. After having mailed Nine they informed me that it's a server side problem, and indeed after looking through the logs I see that the zoho EAS server is returning code 8 for the pings which according to https://msdn.microsoft.com/en-us/library/gg663456(v=exchg.80).aspx means "Server misconfiguration, temporary system issue, or bad item. This is frequently a transient condition." However it never succeeds so it's
Nobody replies
Zoho says "Put customer service at the heart of your company."; but it doesn't seem to do that. They also have a live chat plugin that they don't use, at least I haven't found a way to contact the support team via chat. They should provide better support for their customers.
Sign in
am using zoho business mail. how many devices allowed to use single mail?
You do not have permissions to create this account in Zoho Mail. Reach us at support-as@zohocorp.com for further assistance.
Hello Support, I have the same problem. "You do not have permissions to create this account in Zoho Mail. Reach us at support-as@zohocorp.com for further assistance." My domain is @compassgotravels.com Please its urgent
Having issues adding a new user
I'm trying to add a new user and I keep receiving this message: "Special characters in password is less than the required length" I've tried numerous alpha-numeric passwords and I still get the same message.
I change my hosting and zoho mail stop working
my domain name : investorhomez.com. I change my Hosting form Godaddy to Hostgator. then I Update CNAME and MX record according to your guidance provided in this link: https://www.zoho.com/mail/help/adminconsole/cpanel.html I am sending my setting with this mail But mail is not receiving. getting following error at sender end: Address not found Your message wasn't delivered to admin@investorhomez.com because the address couldn't be found. Check for typos or unnecessary spaces and try again. The response
554 5.1.8
Hello! My mail is block, and i have this error code 554 5.1.8. Please unblock me as soon as possible. My address is info@taxisoffice.gr !
Domain Already Exists
i want to use zohomail service of my domain zameedar.com but when i try to add this domain to my account error appear in red box said already exist which means previous owner of this domain was using zohomail for his email purposes. for that issue i contact zoho support they reply me with this..
Can NOT Attach files via Cloud services
The file is loading, then stops at some point and i get an error message on top of the screen saying: Whoops! Problem with attaching file from cloud. Please Help, what kind of issue is that? Can you fix it? Can i fix it?
saved emails and desktop client settings
i'm making an assumption here so please correct me if i'm wrong. i'm assuming emails that i have saved and all my settings from the desktop client are stored in the web client, so once i reinstall zoho and login all my saved emails and setting will be imported? thanks
Can not use my email
Hi, I have received a notice that may email is going to stop working because I have almost used all my 5GB of free storage. I deleted a lot of emails together with my junk mail but I could not make it work. Now I could neither receive nor send emails from my Mac Mail client. Because my pop account has been blocked. I would be so obliged to you if you could help me out to solve the problem. Looking forward to hearing from you. Thanks in advance!! Mustapha
ALL MY DRAFTS ARE GONE - Can I get them back???
Hi - I was logged out of Instagram yesterday and I had to disconnect and reconnect my Zoho account. All the drafts on my account are missing. This is crazy! Can I get them back? I'm so frustrated and upset :( Can anyone help get them back?
cant create new user in zoho mail
hi, i am trying to create a new user in zoho mail with error message : You do not have permissions to create this account in Zoho Mail. Reach us at support-as@zohocorp.com for further assistance. is there any way to fix this?
Alterar paassword das contas de email
Boa! Estou alterando o password das contas de email do domínio deganalimentos.com.br; a primeira deu certo, porém quando tento alterar as demais contas, o software informa "Sua senha atual está errada" agora estou sem saber de qual senha esta se referindo. Se eh a minha ou a da conta que estou alterando. Pode ajudar!?
You do not have permissions to create this account in Zoho Mail. Reach us at support-as@zohocorp.com
Getting below error while adding email account:- You do not have permissions to create this account in Zoho Mail. Reach us at support-as@zohocorp.com for further assistance domain is kinkersonline.com Thanks, Daniel Ramirez
You do not have permissions to create this account in Zoho Mail. Reach us at support-as@zohocorp.
Hi there, This problem you and I know has lingered for a while and I believe you should have fixed it by now. Trying to add users to narrowhill.com but I am getting the error `You do not have permissions to create this account in Zoho Mail. Reach us at support-as@zohocorp.` Please fix immediately. Thanks
You do not have permissions to create this account in Zoho Mail.
Hello support, I tried to create a new account and I got this error. Please help rectify, its urgent. You do not have permissions to create this account in Zoho Mail. Reach us at support-as@zohocorp.com for further assistance. Please help, its urgent.
Account is getting blocked frequently
Dear Support team, I am using Zoho free Account and my account info@me-platinum.com is getting blocked frequently. Can you please check the reason behind it and how we can overcome that Thanks rashif
Mail Disabled
Hello, My email is abhas.mittal@geworks.co.in is blocked as it exceeds quota size. I have deleted all my emails but still the size of mailbox shows greater than 5 GB. Kindly check and resolve the issue Thanks Mayank Seth Email: mayank.seth@geworks.co.in
My email outdoing and incoming has been disabled for around 2 days.
My email incoming and outgoing is not working. I have still 18% of space left after cleaning. This is unprofessional as I am lossin important business emails.
PassWord/ Senha
Olá, criei um perfil através de login automático do Google, porém minha senha usada no Google não é a mesma do Zoho. Como faço para resetar a senha do Zohomail? Meu id: 675870590 e-mail secundário: jonasxaun@gmail.com
How do I set the default Font type & Size_______________________
Hello, When I create or reply a new email, where can I set the default font type and size. "Settings" doesn't give very many options only "Large" and "Small" .... is there another place where I can customize the default font and size? george yourbizzwizz
App specific password not working with Gmail (SMTP)
Hi, I want to send emails via my Gmail / G-Suite business account. I generated an app specific password for my account because we're using 2FA but I still get this error: 535 Authentication Failed , code: 535 Server settings are: smtp.zoho.com:465 with SSL and my email address as username Thanks for any help with this issue
Unable to attach files to my emails!
Hi, i am having troubles with attachments! I can upload files to my emails. I am receiving a message saying "A virus was detected". I have double checked my files with my anti-virus program (Avast) and they are all ok! No Virus detected! can you please fix that asap? thanks
I have lost my INBOX/SENT ITEMS ETC
Hi I have lost most of my folders in VIEW mode. I can only see Unread All messages Flagged How do I get all my folder VIEWS back?
FORGOT ADMIN PASSWORD
To : Zoho Mail, Our own domain account sanigraha.com, has super admin login problem could not log in, and we pleaded with Zoho mail to send a password reset link mail (admin@sanigraha.com) to trinurdaryanto@sanigraha.com. Thank you for your cooperation. The following attachments domain ownership proof sanigraha.com Regards Sanigraha.com
Issue creating new users in Zoho Mail Control Panel
Hello, having an issue when i create a new users in Control Panel, there is an error message saying that The password special characters doesn't have the correct length. I have tried with many differents passwords and the form send to me the same message, so i can't create new user with his new email. Form Url: mail.zoho.com/cpanel/index.do#userdetails/adduser Error message in spanish: Los caracteres especiales en la contraseña son inferiores a la longitud exigida. Thanks for your time.
Can send emails but not receiving to outlook
Out domain name is tjay.lk our mails can be sent via outlook but its not receiving. can you please check it as soon as possible? getting an error message : log onto incoming mail server (POP 3): Outlook connect to your incoming (POP3) e-mail server. If you continue to receive this message, contact your server administrator or Internet Service Provider (ISP) thanks buddhika
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