Page keeps loading
Hi. Recently I cant sign in to my Zoho mail account. Page just keeps loading. Can you look into this please. Regards Paul Fawcett.
Completely lost access to IMAP overnight for no reason
I have 2 zoho accounts, both have been persistently signed into and never signed out of on my Samsung Email app on Android 13. Out of nowhere, without making any configuration whatsoever, one of those emails stopped working. Keeps asking for some kind
My account is not active
Hello, i'm trying to login to zoho mail but it sends a error message saying my "account is not active". What should i do to fix this out? Thanks Regards
JunkMail rejected
I received this as a response to my email I sent this morning. ERROR CODE :550 - "JunkMail rejected - sender4-of-o55.zoho.com [136.143.188.55]:21521 is in an RBL: Blocked - see https://www.spamcop.net/bl.shtml?136.143.188.55"
Problems with MX and SPF
Hi, I'm having problems with my MX and SKF, I can't get this verified and it's been taking more than 1 day. I also submitted a ticket, but no response after 1 day either. What is your response time? I'm considering switching from Proton to you, but your
User Gudie
Dear Customer Service, If there is new user and would like to know how to use the system, please advise or sedn user guide or manual please
POP3 Connection error
Been getting this error every 5 minutes for the last 2 hours.
Receiver can't see my profile picture
Hi Support Team, My Email receiver can not see my profile picture, Could you please make a solution?
Transfer domain registered in Zoho
Hi, My company email domain is bought from Zoho and still registered on Opensrs. I wanted to transfer the domain to Hostgator as opensrs does not have many features. I wanted to know if I would face any issues with my zoho mail once the transfer is done.
Imap blocked.
My Imap access has been blocked when I connect via my wifi connection. I'm using Aquamail on a Samsung S23 and until recently I have had no issues. Now I can access my email but only if I'm using my cellphone network. Wifi access fails with "incoming
Mails can be sent but not received
Hi, I have 3 domains attached to Zoho. They are photojob.co, ezeli.co and keyezeli.com. All 3 are via GoDaddy and all 3 have identical MX names / records. However I dont have a problem with photojob.co but I have issues with ezeli.co and keyezeli.com. These 2 domains I can send out emails, but I cannot receive emails. Pls assist. Thanks
Is it possible to setup a Zoho email alias in Thunderbird?
Is it possible to set up a Zoho email alias in Thunderbird, or do I need to use webmail in order to send from various email aliases?
employee left the company
Dear Support-Team Dominic Prag (dominic.prag@netwyl-informatik.ch) left our Company. Could you please disable his Account. It is possible to move the rights for user administration to my account? best regards Piotr Kusak
Mail Not Showing In Inbox or Sent Box
Hi, there are mails that are not displaying in both my inbox and sent box. I just tried the iPad app and it is the same but there is a blank field where a mail should be and it refers to a server error. Please fix this.
Mailbox Storage
Hi, I am the administrator on a company account. We are each allocated 5gb storage. Is it possible to allocate more storage from one user and reduce the storage capacity of another?
Include recipient in folder display
Hi, I like to create subfolders for sent mails on each project. Then, instead of having a hodgepodge of sent mails in the general folder I can easily access them separately by project. The problem in Zoho Mail is that all new folders have the same display
Reducao de usuários ZOHO
Prezados Se estou com apenas 05 usuários, entendo que o meu plano se torna gratuito.
All emails from one of my domains are going to spams
My emails are going to spam. I checked the reputation and everything succeeded, but somehow, my Ip address was listed blacklisted by Zoho. 31.186.226.237 sender11-of-o51.zoho.eu Blacklist My domain is legit domain only linked to my email marketing t
Cannot Select Workdrive folder in email filter!
I am trying to add a filter to put any attachments from a certain sender into my Workdrive folder. When ever it promts me to select folder it is acting like I am selecting a folder to attach to an email. After I pick the folder it creates a new email
Super Admin email address usage
Can I use the login address of the super admin for regular email or should it be reserved for internal admin functions? Is it counted as one of the maximum of 5 email addresses for a Lite account? Because I will pay for the subscription with my current
Zoho hosted Domain and Emails not working
Dear Team, There is anissue with my Inboxes as none of them are working. Original-Recipient: rfc822; vignesh@redknox.ae Final-Recipient: rfc822; vignesh@redknox.ae Status: 421 Action: failed Last-Attempt-Date: 17 Nov 2023 13:54:25 GMT Diagnostic-Code:
EMail not reaching the recepient
Reporting-MTA: dns; mx.zohomail.com Arrival-Date: Fri, 17 Nov 2023 19:14:41 +0400 Original-Recipient: rfc822; sales@redknox.ae Final-Recipient: rfc822; sales@redknox.ae Status: 421 Action: failed Last-Attempt-Date: 17 Nov 2023 16:00:38 GMT Diagnostic-Code:
Can't receive mail from LinkedIn
I recently created an e-mail with zoho for my squarespace website and i set it up correctly as far as i know because i can send & receive e-mail between the zoho mail and my personal g-mail and hotmail accounts both when i login to zoho and on my phone. however when i go to linkedIn to create a company page for my business (which requires a business email not a gmail/hotmail/etc.) LinkedIn says my e-mail is good and that they're sending an verification e-mail to my business inbox with instructions
I can't paste in mail
I have a problem with Zoho email. When I need to paste something from the clipboard, I can't do it. I can paste everywhere except the body of the email. I thought it was just me because of some configuration I had touched, but I have other coworkers who
Mail Merge disabled
Hello! I've recently upgraded to the Premium Trial for Zoho Mail, since I was looking for an easy Mail Merge solution and it is only available in paid plans. I'm talking about the Zoho Mail addon from eWidget, not the Mail Merge from CRM (these are just
Zohomail - Internal Server Error Occur
Hi I've attached the screenshot here. It is happening on any browser that I have. I've also tested this on my other computer and it does the same thing. It shows everytime I send the email.
Tags don't work with IMAP
I'm trying to apply tags to messages within my IMAP client (Seamonkey/Thunderbird) but they are invariably removed and the message is simply flagged instead. That's not the same; it's not even remotely as helpful. I have no issues tagging messages in
Unable to see my email groups
I created 3 groups for 3 domains, as an example:, mail@example1.com, mail@example2.com, mail@example3.com Used as distribution lists to redirect incoming mail to that domain to all users in each group. It functions as it should, but since changing the
javax.mail.MessagingException: 5.4.6 Unusual sending activity detected. Learn more. To unblock Click here.
Ayuda, no puedo mandar correos desde hace 3 días y me aparece ese mensaje, me urge que se desbloquee el envío de correos en crm y zoho mail, me pueden ayudar por favor! Gracias!
Can we have periodic backups of entire mails data locally or online ?
Can we have periodic backups of entire mails data locally or online?
Refund
Hello, I have been charged by an auto-renew fee of $12. Following are the details: Payment ID: RPCW2002019227232 Company: Lenmark Anthony Baltazar Payment Date: 2023-11-14 I have already cancelled my account as I no longer need the Mail service. Can you
I am not able to login in chrome
{"message":"SIGNATURE_MISSED","status":0} this message is displaying. when i am trying to login with userID and password
Profile Picture is not Appearing in the Receivers Inbox
When I send A Mail, My Profile Picture not appearing in the Receivers Inbox (like it used to appear when I send from Gmail or other emails) I have added my profile picture in my zoho account. But still, the same issue. Is there any way I can fix thi
Configuration réception mail avec Gmail
Bonjour, je vous contact car je rencontre un problème avec la synchronisation de ma boite mail sur le service Gmail. Après la création de adresse mail chez vous, j'ai lier celle ci à mon compte Gmail. Tous ce passé pour le mieux jusqu'à ce que vous me
SPF & Siteground
Hi Guys! Quick question, My host is Siteground and I've been trying to add an Spf & DKIM there - the DKIM has added and validated but the SPF still shows an error on my Zoho dashboard. One thing I noticed is that where you recommend inputing ''@" on Siteground the name field doesn't allow you just to enter "@" so I currently have "connectz.digital." Anyone got any idea of what might be going wrong? Kind Regards, N
MX records not verified
Moved to Zoho last week. I keep getting issues with my Zoho mail - I get emails saying my MX records in the DNS are not verified however the previous records have been deleted and zoho ones inserted. Part of the zoho mail shows them as verified but another
Free Webinar Alert: Manage your projects efficiently from within Zoho Workplace
Hello Community, We're glad to announce a free webinar on Manage your projects right from your Workplace apps. If you're struggling hard to keep track of the tasks you add in Zoho Projects whilst working in other Zoho applications, this webinar will enlighten
Estou a 2 dias sem receber emails
Estou desde o dia 9 sem receber emails. É de trabalho, gostaria que fosse resolvido o mais breve possível. Att
Suddenly not receiving email
I was using my account normally all day, sending and receiving emails. Suddenly, this afternoon, emails are not coming through. I realized this because I setup an alias and wanted to test it. When that email didn't come, I tried my primary address, and
my mailbox at mail.zoho.eu will not load
I've tried on Chrome, Edge, and Chrome in incognito mode. No different, the mailbox never loads. I've only been a customer for a couple of days, and this is not a good start.
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