Forgot Admin password
Forgot admin password. when i try to reset it then its asking for authenticator password. i have authenticator now. but i can access the account using mobile. so how can i change the password and deactivate the authenticator.
Zoho suddenly stopped working with MacMail
Zoho mail suddenly stopped working and keeps asking for password. When I go to webmail and enter password, everything works ok. Also ok on iPhone Confused! Please help me
Sent items with shared folders
Hello, this is in some way in between a problem and an idea. When sharing folders (which is actually not any close to a shared mailbox...) the person which the folder has been shared with can access that folder and can send emails when delegation is
DKIM Selector - where to find it?
Hi, We're just new to using Zoho email in tandem with Shopify. We used zoho mail so we can have custom domain email which looks nicer and fancier. My concern is where can I find my DKIM selector? Is it the shops.shopify.com? Any comments or answers are appreciated. Thanks!
Announcing ZUG India Meet-ups in your city - Meet Zoho Workplace Experts and boost your org productivity
Hello Everyone! Our Workplace experts are visiting your city to meet you all in person and help you boost the productivity of your organisation. Come and meet us in your own city or in your nearest city! Find our schedule below. Register for the meet-up
Incoming mail from wetransfer
Hello! Since the Worldwide Hacker Attack that took place some days ago we cannot receive emails from wetransfer.com. Prior to that we have used wetransfer with no problems and receive dowload links and notificacions in our Zoho accounts. Now we don't get any, and they are not in Spam folder. Is there some sort of "blocking" that is taking place? Thank you in adavance! Leandro.
Why does Zoho insist on not helping its paid users for multiple inboxes?
I have a yearly zoho subscription for 7 accounts. All attempts to put them all in a desktop mail app have failed. No matter what I do or what tutorial I follow, I am unable to add mail accounts to either outlook or macos mail. Both always give me an unspecified
Emails Not Sending - Please Help
Hi, Emails are not sending and no error messages are accompanying this mail failure (they do appear in the sent mail folder but are not received by the recipient). Some (not all) emails are being received. Can someone please help? This is critical to the business I help. Thank you.
tengo este incoveniente
Cannot Send Mail Sender Address Invalid
I'm getting the above message "cannot send mail Sender Address Invalid" only on my iPhone recently when I try to send an email. They all get stuck in my outbox. Does this relate to my not updating yet SPF records and DKIM? Or something else? thanks,
Operation permitted for paid user(s) only.
khale@tananplastic.com It has outgoing mail is disabled. When I try and enable them "Operation permitted for paid user(s) only" , message Appear. can you please help!! Thank you so much.
Cannot send email from SMTP server
Hi I'm trying to send email from my Web application hosted on GoDaddy server. I have moved the DNS to cloudflare in order to implement SSL All the MX and TXT entries are implemented in cloudflare DNS For some reason the connection to SMTP server fails
Reminders across Mail and Cliq
What is the logic in Zoho Mail and Zoho Cliq both having different reminder systems? I tend to spend the most of my time in Cliq so tend to use reminders there but then those don't show on the Workplace dashboard. It would be great to see one reminder
Autofill of Contacts not working
Hi, While trying to compose a new email, the contacts auto-fill feature is not working for existing contacts. Regards, Prashant Menon
Free Webinar Alert! Book now to know how to manage your schedule efficiently using Zoho Calendar
Hello Zoho Mail Community! Scheduling your day might be a herculean task when you don't have a tool to help you. We're here with a Free Webinar to provide you with the insights on using Zoho Calendar to Supercharge your schedule. Click here, to regi
Zoho mail, delegated email, new email = blank screen
We can't seem to create new emails on a delegated email account. The editor is white and nothing shows. Is this a known issue that is being worked on?
How to automatically add a signature to delegated mailboxes
We have delegated a mailbox to our employees and they need to manually add their signature each time they send an email. If they switch back to their personal account then it shows automatically. How can we automate the display of preset (locked) si
"All inboxes" view in the webapp like in the app?
Hi there, Is there any way to view all my 4 email accounts I have in Zoho Mail in one single combined inbox? Having to switch between them using the mail accounts selector is tiresome This feature already exists in the Zoho Mail mobile app Many thanks,
Can't add read receipt to email templates
Hi when I used to email from Contacts or Leads I was able to select a Read Receipt. Where can I enable this option again? Also if I have attachments in the template they are now listed at the bottom of the screen and covered up by the toolbar which also
Planning to integrate the teaminbox into Zoho Mail ?
Hello, You launched Teaminbox last year. I tried it but my major concern is that as I need to go through a different UI for TeamInbox and another one for my regular emails. So until this is fixed, I am not sure we will be using this app. Are you planning
Mails disappeared from Inbox subfolders
Since yesterday all mails disappeared from my inbox subfolders. What is happening here? Only mails in Inbox folder are still there. Please fix this as I have very important data in those mails. Is this a known problem? Never happened to me before. Here is a screenshoot...
Transparent BG on mobile devices.
Hi! I have a problem, on laptop versions all my newsletters look perfect, but on other devices BG of the email body became transparent. How I can fix it? In layout and other blocks I set up white BG.
ZohoMail's outbound webhook sends incorrect folderId and messageId
I used a webhook (outbound) from within ZohoMail to send message details when a new message arrives that meets specific criteria. I received this data correctly. Now I want to get the attachment from this email message. When I made an api call using folder
email picture
hello there i noticed that zoho mail has a feature to use profile picture when you send email, just like gmail... when i send an email from my zoho email to my gmail email, the profile picture does not show up on gmail...can this be fixed ?
Re: Using Zoho Email SMTP
Hello, I am using zoho email for my website https://techbizmasters.com. To Use any contact form, I need to use the SMTP so that email notifications of form submission is sent to me. I am using WPforms plugin. I just want to know that is there any limit
This user is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details
Hi Team, when I,m trying to create a email account (imagixmidia.com.br) it's showing this error >> This user is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details plz help me thanks
IMAP/SMTP not working on a single address
My email address linked through Thunderbird is suddenly not receiving incoming email to the inbox, but it appears in the app and on the website. I can send mail successfully from Thunderbird, but it does not appear in the sent mail folder.
error 553 relaying disallowed invalid domain
hello, when sending the email returns the following error:
Not receiving any emails
Hi My email address is Johan at host-genie.co I bought it at goddady and the setup was one click. I did everything correctly but cannot use zoho as I don't receive emails. Please assist.
Convert Exchange OST File to PST without Outlook
In case you are searching for effective solutions to convert exchange OST files to PST then you should try the best OST to PST Converter that will allow you to perform the entire conversion by ensuring high data integrity. In this regard, I have recently
Admin access to users' email
Hello. I'd like to know if Zoho Mail has a feature that allow administrators to access users's email withou having their passwords (for purpouses like internal audits,periodic checks of usage and service care etc.)? Thanks.
Can I get my incoming emails unblocked?
One warning it was coming close to capacity. I've cleared emails and I just want it unblocked. Soon please. I emailed about it and I've requested a call via Zoho Books twice email address catherine@gcn.ie
Mails are moved to the trash
I noticed that messages from different outgoing and incoming folders are being moved to the trash. Sometimes they are just new incoming messages, and sometimes they are old - received or sent a few days or even a few weeks ago. There is no logical explanation
Getting My Mail Sending Ability Blocked Multiple Times
Hello, So, I was a Zoho Free email user since 2015. Initially when I was starting out my mail-sending ability was blocked a few times but after contacting support they made adjustments on their backend and I never had to deal with any mail sending block
Setting Auto BCC, input email address for BCC already, but the system keep asking me to 'Provide the email address for Auto Bcc'
I want to set Auto BCC in Zoho mail. --> Settings --> Filters --> Outgoing Emails Filter I input everything like before, then press 'Save': the system keep asking me to 'Provide the email address for Auto Bcc' Anyone could help? thanks a lot
Error: Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked.
My outgoing messages are blocked. Kindly mention the reason and unblock my email id mayumi@poppress.com.br Error: Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked. Thanks!
Not recieving any emails in my inbox
I started out getting emails fine and now I don't recieve any at all. Please help
Display name not working for sending email from delegated adress
hello, i'm the administrator. I made the right settings for the display names (please see pictures). when the email is received, it's written something else. both in zoho and gmail. My settings : settings What is displayed : How can i fix this bug p
No fue posible enviar el mensaje;Motivo:554 5.1.8 Email Outgoing Blocked
El correo recursos@backpackersctg.com no permite enviar o recibir mensajes, aparece lo siguiente: No fue posible enviar el mensaje;Motivo:554 5.1.8 Email Outgoing Blocked, por favor ayuda
Why is my zoho mail blocked
Hi, My zoho account is blocked sales@alhasanat.ae can you please let me know how to unblock it Before this a mail came to verify spf records i verified it then it came mail box is full i deleted all the emails Now I cannot unblock the account Its very
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