Zoho MarketingHub and HubSpot Marketing - What are the main differences?
We're evaluating our tech stack right now and while we primarily use the Zoho ecosystem for our internal operations, we're putting each piece in the system under the microscope right now. One thing we're evaluating is whether we should be using MarketingHub,
View stats and updates in CRM?
I have spent days switching from campaigns to marketing automation, and now I go to find the campaign in the CRM and there is NOTHING at all? is there any way to attach a campaign from marketing hub to a lead in the CRM? can I do it another way? maybe
MH 2.0 - now Q3 2021
In amongst the storm Zoho has kicked up by removing features in Campaigns, I noticed this comment from Praveen B: "We are working on new version of Zoho MarketingHub and we expect to release this in Q3, 2021." Then, will it turn into "the end of Q3"?
HELP! Newsletters in Zoho Automation
Has anyone been able to successfully create newsletters in ZMA? In Zoho campaigns I would use a Sign Up Autoresponder. But in ZMA there are only the "calendar" and "cyclic" options for autoresponders. I can't use Journeys because every time you edit
CONFUSED: Marketing Automation and Campaigns
Hey Zoho Team! So...it's been a few years now and I am still very confused about the relationship between Zoho Campaigns and Zoho Marketing Automation. I have read other threads with users having the same confusion, and although I'm glad I'm not alone,
edit trigger, "required flow"
When I edit an annual date trigger in a journey, I can tick "required flow: before | after | both" in the edit window. What do these options mean and what are the consequences of either one of these? thank you Oliver
Announcing Zoho MarketingHub plugin for WordPress
Hello everyone, We are glad to be introducing the Zoho MarketingHub plugin for WordPress users. Now, you can understand visitor behavior on your WordPress pages and posts while getting them to convert into leads using signup forms. Read on to know how you can learn more about your WordPress site visitors using this plugin. 1) Understanding website visitors' behavior: Once you have connected your WordPress site with Zoho MarketingHub's Web Assistant tool, you can instantly set up tracking for
Can MH handle SMS responses?
Can MarketingHub handle SMS responses? Such as keywords or opt-out?
Urgent help please on workflows - need to launch before all stages finished, possible?
Hi, Can someone please advise on how to launch a workflow before it's finished? I'm setting up my first workflow. It's for people signing up to a mailing list. They'll get one email each week for 4 weeks, and then X more over the next few weeks, then
"ignored on" alert in Zoho Marketing Automation Journey
Hi Guys, Why I've the "ignored on" alert in Zoho Marketing Automation Journey. what does it mean? thanks Walter
Zoho Marketing Automation Update: Topics, Contacts, and List Management
At Zoho Marketing Automation, our highest priority is making it easier for you to use our product to accomplish your business goals. With that in mind, we are updating three of our pivotal features: Topic, Contacts, and List Management. These existing
Sender address based report
Is there a way to get a report based on sender address? Would want to know which campaigns we used this sender address for.
Zoho Campaigns on Zapier
Hi Zoho Team, I've started using Zapier to connect GoToWebinar with Zoho CRM. It would be create to also see Zoho Campaigns on Zapier. Do you have any plans for this? Best regards, Deborah
Making it easier to update Preferences (mailing list subscriptions)
Is there an easier way to let users update their preferences? I want them to be able to easily access the preference centre so they can add or remove themselves to mailing lists. But the process appears to be: 1. Click “Change Profile” in an email. 2.
Zoho One - Zoho MarketingHub - Zoho Campaigns
Being a Zoho One customer i'm trying to decide how to best use each of these Zoho apps, Campaigns and MarketingHub. Curious to know others approaches. Maybe use MarketingHub for Lead management and engacement, and Campaigns to email current customers with newsletters and such? Thanks to all for your feedback!
Shopify abandoned cart integration
Hi I see that in Zoho campaigns you can easily integrate Shopify and set up an abandoned cart email. Is there a good way to do this with Zoho Marketing Automation? Is there any integration like in campaigns for Zoho Marketing Automation? Thanks
will a lead be notifed on "delete"?
Will a lead be notified when I delete him/her from ZMAs lead list? If yes, can you please let me know how to remove a lead withou sending a notification? You may want to add that answer to your knowledge base as well, since I did not find it there: https://help.zoho.com/portal/en/kb/marketing-automation/user-guide/list-management/lead-management/articles/how-to-delete-leads
Can you trigger a Goal by a page's meta tag?
I'm 99% certain the answer to this is "no" but wanted to confirm. My client wants to trigger Goals by visits to pages that use specifc meta tags. The only way I've triggered Goals is through visits to a specific page or pages with a string in their URL.
Journey editing screen - tracking panel obscures main window since Zoho One interface update
Now I've upgraded to the new interface for Zoho One, the tracking panel (the bit that lets you track which leads are in the Journey) won't disappear. As far as I can remember, you used to click on the little bar chart tab and it would minimise to the
activity tracking
Hello, We have faced some issues with zohoMarketingHub lately and the issue is being that a lead can't enter the journey more than once. We want to send emails to our leads, currently we are planning to send them through zoho crm but we still want to use the tracking system that MarktingHub is providing. Is there any way to embed those tracking links inside our email templates so we can track when a client opens the email and interacts with the content in this email? Is there any workaround?
Goal editing - bottom of screen obscured since Zoho One interface update
Since the Zoho One interface update, the bottom of the screen you use to edit Goals is inaccessible. See screen-1853. I'm trying to select the field called "Demo Score B" but you can see that it's hidden and not selectable.
Journey editing - hard to expand journey 'down' since the Zoho One interface update
Before the update, you could drag the last item in a Journey down, off the bottom of the editing window, then let go of the mouse button and the item would be moved a significant distance further down the screen. This gave you more space in the Journey
How do you view lead tags longer than a few characters in length?
Hi Is there a way to see the tags assigned to a lead if the name of the lead tag is more than a few characters long? If you take a look at screen-1849 you can see that there are two tags assigned to this lead. Both of their names start with "Brand Market..."
Deleted Lead was resurrected by Goal
I deleted a lead from MA. It was kieran2@nqcialis.com. If you look at View All Details you can see it was deleted. But then a Goal that this Lead had triggered tried to update the record. This should have failed because it's been deleted but, instead,
[ZohoMA-Journey] Send the mail every time when the Zoho MA forms' submission.
Hi, I'd like to run the Journey every time a customer input their mail address in the Form. I am using the [form submission trigger] and Zoho sends the mail to the customer at the first time. However, if the mail address is already in the Journey, the
Confirming: syncing Account data can only be one way (CRM > MA) not back (MA > CRM)
Further to my question "CRM Sync for Contacts doesn't let you see the associated Account Name"... I've setup a periodic data sync that draws updated information from the Accounts module in CRM (fields like Employees) into the Account fields in MA. That
Mail-Templates: Configuring Image-Padding
Hey there, I'm kind of lost because I'm not able to add a padding area to my images within the mail template editor. Back in Zoho Campaigns you could choose whatever image section you want to customize and configure the padding in the left sidebar. In
How do you segment a list for use with a Marketing Hub Journey?
Is it possible to use a list segment to create separate customer groups and assign different segments to different journeys? I have an all contacts list which I'd like to segment into different customer specialty groups. I'd like to send each customer group on a different journey, but I don't want to have to create a different list for each group. For example, in my list, I have customer occupation: Doctor, Lawyer, Nurse, etc. I'd like to segment the list by occupation and send Doctors on Journey
Sync services not working
Hello, So I have done quite a bit of research about this issue, and nothing seems to work or get me closer to my question getting answered. My problem is that when I click sync services, the URL changes, but it does not open and will keep me on the same
Important: Zoho MarketingHub is now Zoho Marketing Automation
Hello Everyone, We hope you all are doing well. We'd like to notify you that we have rebranded Zoho MarketingHub to Zoho Marketing Automation. We'll discontinue using the term "MarketingHub" from May 26, 2021. However, there will be no changes in the
Lead Automated Email Workflow for No Responses
Hey, guys! Ooof, 5 days of workflow structuring and template writing and here I am with my first workflow. I activated it and did a limited beta testing, now impatiently waiting for the first real passage. Although it is Zoho MarketingHub that is meant to handle the leads, my understanding was that it lacks the ability to act on an email reply (instead, only on opens and clicks). Zoho Campaigns can handle replies. Plus, since I already have Zoho Campaigns integrated with CRM, I am unable to integrate
How many leads we can able to add on Marketing Hub? Any Add-ons,if limit exceeds?
I'd like to know how many leads can be able to add on Zoho marketing Hub. For Account+User=? Looking forward to hearing from you ASAP! Thanks. Best Regards, Bala.
How can you reliably trigger a journey after a data sync from CRM?
Morning all What is the most reliable way to trigger a Journey after data has been sync'd from Zoho CRM? Here's my scenario: Zoho Forms feeds requests for gated content to Zoho CRM. A data sync then feeds leads from Zoho CRM to Zoho MH. I want MH to send out emais with links for the gated content but I'm struggling to get it to work reliably. The three options I'm looking at are: list entry e.g. data sync puts records into a 'data sync' list and they're processed. I haven't got this to work reliably.
Show To Option is Missing in Marketing Automation
FOr some wierd reason the Show To option is not available when configuring the Smart Popups. Anyone can help? Thanks,
Update : Zoho Marketing Automation is HIPAA compliant now!
Hello Everyone, Hope you are doing well. We're glad to announce that Zoho Marketing Automation is now HIPAA compliant ! Zoho Marketing Automation is HIPAA compliant from September 21, 2021. The Health Insurance Portability and Accountability Act
Marketing Automation SMS - How do we sync to CRM
Hi, We are looking at BulkSMS with Marketing Automation, how do we sync these messages with the contact record within the CRM?
CRM Sync for Contacts doesn't let you see the associated Account Name
Hi When you sync a Contact from Zoho CRM to Marketing Automation the list of available fields does not include the Account Name the Contact is associated with. This means you get Leads in ZMA with no Company Name, even though they are associated to a
Lead Exits Journey if responds to email
Hello, Been trying to make a lead exit a journey when responding to a email from that journey, but I've noticed that in "add response" option in "Send Email" process, only allows responses like email opened, any link clicked, specific link clicked. And in the "If/Else Condition" it also doesn't contain the option that I want. How can I get around this issue, preferably in an automated way? Thank you.
Marketing Hub Pop-Up Form Problems
I have just started using Marketing Hub and have come across a few annoying problems: Image library doesn't load thumbnails inside editor doesn't change the text color of the pre-populated text in input fields (name, email, etc.) Once selected a text Background, it can't be reverted to transparent, definitely needs opacity settings Text border can't be reverted to "none" once selected either. Can't edit 'Website Details' and 'Popup Response' settings once activated, not even when paused. forced to
Update on MarketingHub in Zoho One
Hi Everyone, We have updated the total number of leads per employee in MarketingHub for Zoho One users. Earlier, for every employee in Zoho One you were allowed to add 500 leads in MarketingHub. The number of visitors would have been twice as that of the number of leads. After the new update, 1. For each employee license added/purchased in Zoho One, 5000 leads will be added to the MarketingHub account 2. We were offering 500 leads limit for each Zoho one account getting created in MarketingHub service.
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