How to add an expense account to an excess payment pop-up message in a vendor payment transaction?
I have this problem that when I match payment to vendor to bills and choose categorize manually, I could not anymore choose the account entry appropriate for bank charges. Instead the entries that come out are all asset accounts. How should I resolve
ERROR CODE :550 - Relaying denied (#5.7.1)
HI, emails from out domain @cocimec.com, keep getting this error everytime we want to send emails, this started happending about 15 days ago, i need urgent help. This message was created automatically by mail delivery software. A message that you sent
On addition of row in Subform, I want to have an auto increment values
Hi Everyone, I have a subform and I added a single line field inside the subform. Now I want to have an auto increment number based on the number of rows inside the subform. start in 1. TRIGGER : ON ADDITION OF ROW. (i.e) 1 2 3 and so on. Regards,
Time Zone Disappeared
Denver "mountain" time zone disappeared from my time zone options. Help
One User, Several Domains and Email addresses - Impossible to practically use Mail?
In another similar recent topic (https://help.zoho.com/portal/en/community/topic/multi-email-acounts-domains), I have been discussing the difficulty of using Mail with more than one domain and multiple email accounts/addresses. I understand Zoho Aliases, I've linked in my domains, and I can collect/send my emails online from various identities, via Mail in a browser, Android app and via my local email client (Thunderbird) - that all works fine - what I cannot understand or practically make sense
How to change position of zoho messaging icon on specific routes?
There is a messaging icon of Zoho on the website. Its styling is already being overwritten by a .scss file by defining its classes and setting !important attributes. I need to change its position on some specific routes only. The website is in angular
Zoho live chat widget in React Js
I am trying to test Zoho live chat widget code in react js, below is the sample code void(0)} onClick={()=>window.$zoho.salesiq.floatwindow.visible("show")}>LIVE CHAT
window.$zoho = window.$zoho || {};window.$zoho.salesiq = window.$zoho.salesiq
blog post publishing date
Hello, I'm transferring my current blog to zoho sites. I have manually added in all of the blog posts and have backdated the publishing date, however, when I go to my blog feed they are not appearing in chronological order. How do I change this so my
Rebranding Zoho Assist unattended
Is it possible to rebrand the Zoho Assist unattended app?
Updating a record
Hi, I have created a form, which when submitted I want it to know that this lead is already in my CRM and update that record. How do I do this please?
Custom function for moving a contact from one account to another
There is already a question on the forum about moving a contact from one account to another. Michael Trow answered that there was a custom function for this but the link he gave (https://www.zoho.com/crm/help/automation/custom-functions.html)) now 404s.
I'm not receiving mails
When I setup the zoho it was working fine. But, few days back, I am not receiving mail. Please help Zoho mail nutricao@rosapires.com check the erorr here
Change schedule on cloned autoresponder
Hello, I cloned an existing Zoho autoresponder, but the messages are scheduled for dates in the past. How do I change the schedules for the emails so they are sent out in future dates? Thanks.
Zoho Bulk Write API gives exception error on file upload“ http.client.RemoteDisconnected: Remote end closed connection without response”
I am using Zoho Bulk Write API to update records in Leads module. However, i am getting an exception error in the file upload. I am following the documentation online but cant get past the file upload step. The request is sent and the it waits for the
Zoho One Admin Profile
Hi Zoho One Support, Is there a way we can create a Zoho One Admin profile that can only manage other users but should not be able to manage his profile such as app assignment? Thanks and looking forward to your feedback. Cordially, Jeffrey
Address not found...can't receive emails with Zoho Mail!!!
Please help.. my domain is set up correctly and MX record are added. I still can't receive email for my domain via ZOHO!
Facebook chatbot building feature in Zoho Social
HI, Is there any plans to launch facebook chatbot building feature in zoho social ? because currently we are using third party application to run chatbot on our facebook business pages so if zoho social can launch such feature through which admin or zoho
Mutliple Accounts for multiple Agreements
I have multiple accounts that are conflicting with my entire account. aerobyte.com aerobytecyber.com This is causing havoc in all of our systems sharing credentials from Microsoft, Google, and other apps. We are still having issues, with subdomains not
Template module
A module that would greatly simplify the user experience would be a transversal template creation and management module common to the zoho apps in particular; Books, CRM, Bookings, Meeting, etc. AA same way to create email or messages templates
Mark a draft estimate as sent => The request passed is not valid
Hi, I encountered some issues to create estimates or invoices because they keep being registered as 'draft', whereas my parameters aren't for drafts. I use Apps Script to make my requests. Here the code to create an estimate with 'sent' status but I still
Microsoft PowerPoint files Extremely slow to save
I and others on my team have noticed that Microsoft PowerPoint documents are extremely slow to save when using WorkDrive. It always takes over 30 seconds to save a file. Word and Excel files seem to save in a typical length of time, but PowerPoint is
Stuck on: ""You'll be able to access the remote device shortly."
Hi, I'm trying to use Zoho Assist to access my remote computer. However, after connecting the load page is stuck on ""You'll be able to access the remote device shortly."". Is there anything I can do?
ADDING MULTIPLE EVENTS ON THE SAME DAY
Hi, I am new to Zoho calendar but use Google calendar and can see it's similar. I have created a group with whom to share events/appointments but when I try to enter the 2nd appointment on the same day it's not showing on the calendar. Why can't I
Credit card information
Hello, I have made a purchase for a plan for 1 year. I would like to remove (not change/update) my credit card details from the account. Please advise how. Regard, George
Report regeneration
Report not regenerating - getting the msg regeneration in progress for long time. We are maintaining payment report which is referred on saturdays. It has become a problem as there is issue with the report and no support on saturdays to solve immediately.
Can't assign a new user to CRM Application
Hi, I've created a new user on the Admin pannel. I succeded to assign him to more than 20 applications but I'm not able to assign him to Zoho CRM. This is the errore i get: "Error Occurred!" Please help Thanks
How can I delete 'Powered by Zoho Recruit' from the footer in the Career Site?
Hi I would like to ask How can I delete 'Powered by Zoho Recruit' from footer in the Career Site?
Zoho For Remote People Management
We've planned a series of free online workshops for our Indian customers. These workshops will be presented by experts from various Zoho applications, and are designed to help you learn the prominent, must-know features of those applications. Our next
Overview of Databases and Reuse in Zoho
Good Afternoon, I am looking for information on how databases work in Zoho. From what I gather, databases "evolve" as forms are built and repositories (database) are established to store the captured data. As a database developer, I've been trying to
Problem of receiving emails
Hello, I can't receive emails from others, I have my email related to a domain, and I think the MXs are Okay, but You can check it please to get sure. Usually, I receive emails, but when I don't work with it for a while, it's like it automatically deactivates,
Change User
If I change one user in Zoho CRM and add another user, then how do I get the data of the old user into the new user? I use Zoho One
ZOHO - Customer Accounts Management - Subscriptions and Billings
Hi Zoho, I love the Zoho suite of apps and have five (five) subscriptions for five different companies as I am a solo-entrepreneur. One suggestion I have: Add the Customer ID to all your invoicing, billing, receipts and communications. Currently, you
Domain Mapping issues with Safari/Go Daddy
I have been having issues with domain mapping in Go daddy? If I try to enter the forwarding details in go daddy it is not saving... Go daddy says it is ZOho issue. Can any one help?
Copy Value from one field from one Module to Another
Hello! So, I tried making a ticket about this with a chat representative person but it didn't really help me much so I was wondering if you guys could help me understand this better. I'm new to Deluge but the idea is there's a "Lots" field in both Contacts
Ship to Address
Hello, Is it possible to include a name in the ship to address? We have customers who have a corporate bill to name with a different name for the ship to address. An example is Bill to: Bob's Playhouse 240 Corporate Drive, Any City, CA Ship to: Jimmy
Zoho creator authorzation
Hello, I had created app with zoho creator, and trying to fetch zoho books record from it, but it gives me, response = zoho.books.getRecords("Items","****"); info response; {"code":14,"message":"Invalid value passed for authtoken."} Am not getting any
Missing information when Zoho CRM & Campaigns are synced
I set up an "immediate sync" option between Zoho CRM and Campaign applications and mapped two more fields, besides the pre-mapped fields (i.e, last name and email). But the sync is not retrieving the data for the custom fields from CRM. I even clicked
SEO on blogs
Hello, google is not able to find my blogs. Can you advice me if I need to change some settings or anything else to make it retrievable via SEO many thanks, hans
The domain which you have entered belongs to another deployment/region.
Hi, I am trying to add a user with their email address to our Zoho One organization but keep getting the error message: The domain which you have entered belongs to another deployment/region. I have users with the same domain added, but this particular
Incoming emails sent to more than 1 email address - how to disable
Hi, Any incoming emails that are sent to me are also sent to another colleague's email address so that nothing important would get missed. I want to disable this now so only I receive the emails but I cant see anything on the settings to remove my colleagues
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