Zoho CRM and Finance integration to create Retainers and Invoices from Deal Modules
Hi there! With the CRM and Finance integration, I can create invoices, but they are not detailed enough. Can you please help me insert product and pricing information from the Deal Module's pricing subform into the invoice? Also, I would like to create retainers from the Deal Module for those instances when one is needed. Thank you.
Zoho Security - How Much Data Was Stolen
I am seeing hundreds of failed login attempts to all users of my zoho company. These attempts are coming from Europe. Since we don't publish our emails, I would presume that you had a data breach. How much was stolen, when will we be notified, and how do I block login attempts from these IP addresses?
Zoho portal
Good day I would like to know if it is possible to use one Zoho portal for multiple Zoho applications. What i mean by this is the following. If i want my customers to see data that was stored in CRM and books and scheduling, is it possible to show all this data in one Zoho portal? Kind regards
How do I create a Flow to execute one time based on a field update in the Deal module in Zoho Flow?
I have created the flow to create a row in SmartSheet when a deal is won. The flow is executing every time the deal is updated. How do I adjust so the flow executes 1x for each deal moved to Closed Won?
Cancellation
Good day We cancelled our ZOHO subscription. However we just received an invoice that our subscription was renewed, we do not want this. Please assist me in cancelling and getting our money back.
Is There Live Chat Service?
I need to chat with someone on live chat, I read it is available but impossible to find. Have not had any luck getting a response out of the "24/7" support email either.
Connecting Zoho Creator to Zoho Books
I'm currently building a custom Field Service Management solution within Creator and I'm trying to decide if I should use Zoho Books or my custom application for our Customer Portal. We are a lawn company and my customers need to be able to see all billing and service history records, as well as submit support tickets, update cc info, etc. Should I use Zoho Books and send the service data from our custom app? Or does it work the other way around and I need to send Zoho Books information to my custom
Mulitiple Payment Mapping from bank statement for Single Invoice
Dear Team, I am very new to zohobooks and i am loving the features it has but recently i tried matching 2 payments for 1 single invoice from the bank statement. I was unable to do so. Can you please share the process for the same.
Cannot send or receive emails
Hi, I usually face issues in just incoming mails when my storage is full, but I have cleared storage and still cannot send or receive emails. This is a recurring issue. Please help urgently. Thank you.
Added zoho domain to cpanel but my website is showing error
Hello! I have added zoho html verification link my domain zaslinks.com but I am getting error as below while browsing the site This site can’t be reached zaslinks.com’s server IP address could not be found. Try running Windows Network Diagnostics. DNS_PROBE_FINISHED_NXDOMAIN
Attribute Error in handler.py
When i try to calling the .get_all_modules() it returns this error - ''AttributeError' object has no attribute 'message'` Below is my code and config CODE: crmsdk.ZCRMRestClient.initialize(config) resp = crmsdk.ZCRMRestClient.get_instance().get_all_modules() modules = resp.status_code Here is my config config = { "apiBaseUrl": "https://www.zohoapis.com", "apiVersion":"v2", "currentUserEmail":"my_mail", "sandbox":"True", "applicationLogFilePath":"", "client_id":"********",
Using common transition in blue print
1. After marking a transition as common, how can I use that transition in another place? In this example here I want to go from "Traitement" to "Closed" using the transition "Resolved" - which is a common transition. How can I go from "In Progress" to "Closed" using the same transition? 2. Can I add 2 different transition to 2 same stages? EX: I want to go from "Open" to "In Progress" with 2 different transitions "Non-critical" and "Critical - non general" Thank you for advising!
Zoho community email notification
Hi, Each time we subscribe to a post in this community we receive an email. In that email there is a link to the original post: But there is a problem with that link, it always sends you to the home page of this community (Welcome to Zoho Cares page) For example in my last post, the link on the "View this topic" button is the following: https://help.zoho.com/support/zohocorp/ShowHomePage.do#Community/singlepost/facebook-and-linked-fields Once you click on it, it redirect here (which if you open show
Publish selected CRM event to Google Calendar
Hi, I'm looking for a quick advice to guide me in the right direction on how to publish selected events in Google calendar. I have a custom module in Zoho CRM and for some of the records, I want to create an event that is synced to Google Calendar (which is published online). My idea was to create a checkbox that would trigger a custom function to publish the event on Google Calendar. And on the Google calendar, I only want to display events from that custom module and don't want to see other events
i am sending mail but i can't receive mail from last one month totally distrub check plz @dolphinlifesciences.com doamin name
i am sending mail but i can't receive mail from last one month totally distrub check plz @dolphinlifesciences.com doamin name
Is anyone else having an issue with Cliq today?
It loads up very slowly. Message sending seems to fail for a while and, when it succeeds, messages are out of order.
Able to send but not receive
Hello. I am able to send emails but not receive. I verified my domain using TXT and it got verified, but then I accidently removed it when I noticed other txt records were added unrelated to my domain. Now I can't seem to "re-verify" the txt records. I also added the MX records.
Uninstalling extenstion(s)
I started a copy customization process but it cannot be initiated because I was told to uninstall the . Calendly extension for crm zoho . icetrack sms How do I do this please Thank you
Error Message - User Unable to login
One of my newly created users received the below error message: Can you please advise what the issue is and how I fix this problem. I had previously set this user up in zoho mail, using this email address, as an admin, however we have reached our limit on the number of users in zoho mail. Please advise.
Zoho People Leave Calendar intergartion into Zoho Mail Calendar
Hi Is there a way for all leave application that are processed through Zoho People to automatically updated into a Group or Individual calendar in Zoho Mail/Calendar? At the moment we have to view multiple calendars which is frustrating Thanks
Styling Forms Embedded in Website with iFrame
Hi I'd like to know if there is a reference guide somewhere that shows the options for editing form styles for forms embedded on website using an iFrame? My current embed code is: <iframe height='600px' width='100%' frameborder='0' allowTransparency='true' scrolling='auto' src='https://creator.zohopublic.com/carlnathanbird1/sailing-school-bookings/form-embed/Website_Booking_Form/692JXDM3SRfakBMp1Ydat8HR53WmYG7jeEGhVPMvEydfsF8MT8kSjTVCHXybnfTOxrDCwaC8uvyTtaSZtjy8E6Zx1rQNupsAs3BE?Course_Page_input_through_URL=RYA
Can not remove user...been locked out for weeks...
I am the super admin and co-incorporator. The other founder has left the company due to embezzlement. The user was admin of a few modules. I am locked out of several modules still. I have asked, emailed, waited on calls from zoho. I can get level 1 service to tell me they'll be in contact soon. Thats all the support I can get. I HAVE BEEN LOCKED OUT OF MY BUSINESS FOR WEEKS WITH NO HELP FROM ZOHO. I AM GOING TO GO OUT OF BUSINESS OVER THE LACK OF CUSTOMER SERVICE!! This is seriously going to cost
Give me your best case to switch to Zoho for marketing, sales, and support automation.
We are looking to move from what we're using how (Hubspot SalesPro) to something else. Give me your best reasons to pick Zoho.
Workforce Management and Forecasting
We're wanting a tool that can analyze call volume, ticket volume, etc to forecast out schedules and future hiring plans. I know there are some forecasting options available within Zoho Analytics, but is there anything built into Zoho People that will allow us to integrate with data in Zono Desk such as ticket volume and help us with our hiring and scheduling forecasts?
Accounts Payable - Invoice Approval Workflow
Hi, I am looking for a way to set up an approval workflow for our Accounts Payable function. This would apply to all invoices our business needs to pay. Requirements would be that team members are able to login and upload an invoice from a supplier and categorise the invoice/assign a cost code. Then based on the cost code and the amount of the invoice it will be assigned to a Manager for approval before it is paid by the bookkeeper. The workflow would ideally include email notifications for when
Zoho CRM Integration with Zoho Projects
Zoho CRM is working really well with my organisation (Loans Company). The key to managing 'chaos' has been the blueprint feature. As a B2C model, we dont have a need for accounts - so unfortunately it appears we cannot use Zoho Projects : ( The interface in Zoho Projects is great and managing a 'transaction' visually would be great bonus. Is there a roadmap (or solution) to be able to integrate CRM (without using accounts) with Projects ? Syncing data between the two such as notes, blueprint stages,
How to best setup a staging environment?
Hello – our organisation utilise several integrated Zoho applications. There are a lot of customised deluge scripts which handles business critical procedures. I am curious what is the recommended approach to setup staging environments using the Zoho cloud stack. Zoho Creator and Zoho CRM seems to have excellent tools for this but others such as Zoho Books does not. I want to setup a complete staging environment in Zoho that integrates with our other cloud service provider – Google Cloud and the
Display Invoiced Products in Deal
Hello, Currently our products are setup in Zoho Inventory. When our team creates an invoice, the invoice is attached to the related deal. However the products on that invoice are not displayed in the related products list. How do we get the products from the invoice to display as related products in the deal?
How to chose Forms as triggers at Campaogns
Hello. I would like to chose forms as triggers at Campaigns, but forms do not appear on puldowns. Please show me how to chose Forms, which are made by Zoho Forms, on puldown menu. Thank you.
Duplicate rows in live data to same table in Sandbox table
For example, How do you duplicate rows in live "Accounts" table to "Accounts" table in Sandbox? I've done the export from live table and import into sandbox table, but the "Id" for the rows are not the same, it doesn't matter so much that the dates(i.e. created,modified) don't match but I need the main row Id column, ParentAccount_Id to match. TIA
Seperate Super Admin Role From User Profile
Hello! I am new User of Zoho One and I have a challenge with the way that the Super Admin profile is associated with a User profile for all applications. In many instances having the super admin as a permissioned role associated with a user that is easy to connect and disconnect from the user allows for better distinction within the Zoho Administrative setup process. Here is an example where this has caused an issue: Our e-mail system has team and individual user e-mails. Our super admin is the
How to best automate a few emails
I'd like to be able to automate a few emails to my Customers using Zoho One but not sure the best way to approach this. Purchase is made on website and info is added to CRM via an automation I've already built. I'd like to send an email immediately when the new contact is created (basically at the time of sale). I'd like to send a second email the next day at 9am. I'd like to send a third email 2 days later at 9am. I was able to get the first one sent easily with a workflow in CRM, but the workflow
Autoresponder
Just one autoresponder for a webform is not working. Is there a way you guys could walk me through why this is? I have been stuck on it a while.
Time to update the notification email template?
Hello Zoho, Since the beginning of our Zoho Desk usage you have the same standard notification template that we receive if we FOLLOW any topic on this forum. The sames template is used for our own client portals. I was always usable but a bit weird, I think. On my mobile phone is puts all the text information (the only important information). Please see the screenshot of the comparison of the full area and the area you use. I suggest you update the template to make it more native. Why don't you just
Advice on creating a collection of Campaigns
A campaign is a single message or offering at a point in time to a specific audience. Sometimes we want to send a sequential series of these. For example: Campaign 1 – January - discount on soups Campaign 2 – February - two for one desserts Campaign 3 – March - free appetizers In reality, during the year we would be sending multiple “Campaigns” that together make up an ordered collection of “Offers”. What would be the best way to organize this in Zoho CRM? Would Campaigns become a collection of
Calendar no longer renders links correctly
If a link (format: https://www.example.com) is typedinto the description field of an event.. the raw html associated with the link is saved to the event insttead. Event description Output: <a href="https://www.example.com" target="_blank">https://www.example.com</a>
Help Please
Hi Can anyone let me know if it is possible to get email notifications each time someone downloads a file from Zoho WorkDrive. I want to set notifications for all my file downloads. When anyone downloads the file, I should be able to get email notification that file has been downloaded by "Name" on (Date) at (Time). Also if no one downloads the file within 3 days from the upload date, team members must get an email notification that the file has not been downloaded yet. Thank you.
Downloading files from workdrive external link
we have many external folder that our clients upload and download from, however today we cannot download from them at all, it just goes round and round in circles. The same for file share links? Is there an known issue about this?
Why can't we send emails through the Clients Tab ?
Hello, I have trouble understanding why we can't send emails to client's contacts directly under the Tab Client (like I can do it with Zoho Recruit)? Regards, Olivier
WorkFlow : Can a condition refer to a field in other module?
Hi Zoho, 2nd post, 2 questions. :) I'm trying to work with workflow without coding custom function. So, in Workflow, when we define the condition, can we refer by # or $ or else symbol to a specific field in other module ? In this example, when a Call is done, I would like to copy the Calls/Call_Result to Leads/Call_Result. So, in condition, I need to be sure the Calls is related to a Lead's module. I know ${xxx} refers to global constant as ${NOTEMPTY}.. So, may any global constant exist to indicate
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