Large customer service database
Hi guys, I am currently trying to find a solution to optimise my time at work. I have a large database of customers that I need to constantly be reaching out to, and making calls and sending emails is not being very productive anymore. I need a solution that allows me to know who to contact next, what are their needs and bulk customers according to the needs so I can address all of the customers that are at the same stage at the same time. Is that something this app can help me with?
Invalid value passed for version
Could someone explain this error "Invalid value passed for version
Is it possible to create an awards type platform within Zoho?
Hi I've been tasked with seeing if within Zoho One, there is a way of building into an awards ceremony event management system, with an area for etickets, judging etc - is this possible? Thanks Ant
Notifications going to junk
Hi It seems that any notifications we have coming from Zoho CRM and Zoho Campaigns go through to junk mail in outlook. It there a work around for this or is there a list of domains that we can white list ? Thanks
Dashboard for Zoho ONE
We would like to create a "Dashboard" on the landing page of Zoho One. Is that possible? The main thing we need right now is for each user's notifications - from each app - to appear on this page.
Gross result
Hello I need to make a report of de gross result or gross performance by client, how would it be done? thanks
Not able to add domain to Zoho one
Dear Team, We have been trying to add zoho mail application to our Zoho one suite of application and have been facing issue and same has been informed to zoho mail as well as Zoho one team through phone and have done remote session shaing with teams for more than 8 hours in last 5 days but of no use and response. Please help us to configure Zoho mail to Zoho one application so that we can use the application as per our business use. We have been struggling and putting times in getting things
Email campaign linked to items sales
How can I create integrations such that I can contact all client who purchased a particular item/service. Lets say I sell torches, and a year after i sold the torch, i want to contact the client to offer them a battery, how would i do that?
MacBook e-mail app
Guys, how do I add my business store email that provided from Zoho to mail app on Mac? what is the Incoming Mail Server and the Outgoing Mail Server? and any is there any information i need to know up next? thank u :)
Valid emails being rejected by zoho mail server: 451 4.7.1 System Error.
Hello I have a bunch of machines that automatically send status updates to my email accounts hosted on zoho. These have (this morning, 30Oct2018) stopped making it through.
Tagging files in teamdrive
Hi there, there is a nice tagging functionality in ZOHO docs - but I miss the same in teamdrive. is it planned to add it - and when? We are about to decide for either docs or teamdrive. I like the new teamdrive UI better but tagging would be essential for us. And I heard teamdrive will sooner or later replace docs. Thanks and regards, Petra
Pure "time field"
I have a data field which needs to be pure time. I could not find such a field in Zoho; only "Date-Time" ; can I implemente this as : YYYY-MM-DD HH:MM:SS like : 0000-00-00 12:15:19 ?
Migrate
Hi, I’m from Mexico, sorry for my English, I have a small business and I was using Filemaker 14. But since I use a MacBook and updated to Mojave, this new system do not open my invoices, and I would have to buy the new version 17 and it’s too expensive for my small business now, I would like to migrate to this data base, I already have an invoice designed, could I use the same design with the same input in Zoho? i read that I could do that or Zoho could do it for me what do you recommend me to
Creating Project under group w/Deluge
In Deluge, I need to create a project in Zoho Projects under certain Groups. What is the Deluge way to access the Group name and ID in Deluge as to create the project there? Thanks.
Add new values to the Pick List
I use picklist for selecting the location of a property. It is very common that there are 100's of new locations that keeps getting added as the development happens around the city.. End user should have the option to add the new location to the picklist in the lead forms which should also get updated in the contacts from the front end itself.. A similar feature is available in Zoho Expense module to add vendor name and category It is cumbersome to keep adding new locatiosn at the back end everytime
Can i add Service Admin in mail
Hi, I'm zoho one subscriber and super admin in zoho mail. Is this possible to add service admin in zoho mail. If yes please guide me.
mail merge and tracking opens
Hi, I'm planning to send a mail merge with zoho's Writer, and I would like to know who's opened my email and when. I found this, but I don't know if it works with mail merge: https://getmailspring.com/setup/enable-zoho-com-read-receipts Is there something in zoho that I can use to know? Or will that 3rd party app above, or another work?
Zoho Projects Mandatory fields
Hello, There is no option to ask for non custom fields to by mandatory. It says this is a system field and can not be touched. I want to make mandatory In tasks the user (assignee) In projects The group The task layout to choose from without default The funcionality allready exists on custom fields why not on system fields also? Have you plans for this?
Zoho ONE, change between several organizations
Hello good day!! For a new line of business, we are going to acquire a new Zoho ONE license, can we change between one organization and another or do we have to close the session of one of them and login in the other? regards
How to display day of the week
Hi, I'm a novice when it comes to Zoho functions, however I'm looking to make Zoho display the day of the week from a field named 'Start Date' and place the day of the week in a field named 'Day of the Week' within the 'Booking' module. Can anyone help please? Thanks
Programming language support in Zoho Store
Hi, I am trying to use Zoho Store to build an eCommerce site and found challenging to implement few things like building advance panel for selecting colors etc. Can anyone suggest when can we expect any programming language support for custom scripts? Thanks in advance.
Detailed time tracking (for productivity/accountability). How to?
Hello everyone! I read an interesting article about accurately tracking your time in 15 mins intervals and after some time analyzing it in order to improve your productivity. I'd like to give this a try myself. I would like to use Zoho apps. (How) could I do this? Thanks for the tips!
Correct method of sending Emails using php mail() function to zoho email address
Hello Everyone, My Name is Rehoboth. I am an Enterprise Software Developer for an organization in Nigeria who makes use of Zoho mail for her business emails. I have been tasked with building a web application that automatically sends emails to our company's zoho email addresses. I have been able to get the mail function to send to google and yahoo, but somehow it doesnt get delivered in our Zoho email inboxes. Please where do you think i am making a mistake.
How to remove apps we don't want to use?
Hi there, Can you please let us know how we can remove apps from our account - like Assist, Cliq, Invoice etc? Thanks,
Problem
I have a problem when using this. But I don't know exactly what error
Can't authorize facebook pages in business integrations
HI, I've been struggling trying to get facebook (and consequently instagram) pages to link--I can connect one of the pages that I manage but the others won't show up as options. Following a previously submitted answer I went into my business integration settings on facebook and tried to select the pages that I want to link. However, every time I save these settings they just re-set as unselected. I'm able to make changes to other app integrations, but the zoho section will not save changes.
Target Clients / Potential Clients
Hello, I am a finance broker who specialises in sourcing finance for businesses. What is the best way to log businesses on Zoho that I would like to target, but I am not actually engaged with? This would allow me to create a list of businesses to cold call, market to etc and assuming I got traction, I would then convert them in to a lead. I use the leads module for logging businesses that have been referred or that are warm and expecting to speak to me, so would rather not use this module for targets.
2 Zoho One Accounts on one Google Suite email
We manage 2 companies from one Gsuite acoounts using alias e.g a@companya.com, a@compabyb.com. The login email though is a@companya.com for both companies. We are testing to move to Zoho one for both companies using 2 Zoho One Accounts. Will the integration with gsuite work with just one email for each use for the 2 Zoho accounts?
unable to get TXT record for SPF
I am unable to verify the SPF record. I keep getting this error: I attached a file for review. Please advise Thank you. We are unable to get TXT record for SPF right now. If you have added the TXT record just now, please wait for 30-45 minutes for the changes to propagate and try again.
How do you create a coupon code and where do you apply it?
Where are the coupon codes created that are utilized in Zoho Campaigns? How do you then apply them to get a discount on a product/order in Zoho forms?
How to Leave Previous ZoHo Company and Start New?
I logged in to create my own account in ZoHo today for a company I have started, but it said I already have an account. When I logged in, I learned that a company that I was consulting for a few months ago added me into their CRM so I can only see their data. How do I leave their organization and create a new Zoho CRM for my own contacts?
Inventory Android App
Just wondering if there is any update or target release date for the Android Inventory App?? There is a topic opened 2 years ago here: https://help.zoho.com/portal/community/topic/inventory-android-app
Account not activated
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custom fields in line items for invoice and sales order
Hi I would like to be able to add information to line items. For instance, by default, line items are made up of Item # Description Quantity Rate and then the totals calculation. Custom fields in invoices/SOs are applied to the entire invoice, and are not associated with line items. For example: Item # Description { Characteristic 1...n } Quantity Rate where Characteristics is a custom field set that can be populated in the usual way: manually or via integration. Can this be done today? Can
Why was price not honored for those in trial when price was increased?
It seems that all it took was a simple email to those that were in trial to notify them of the price increase. Why was this not done? The Zoho CEO was upset when he wasn't notified about the domain being shut down, but then Zoho turns around and does it to their own customers.
How to set the respond mail address of as default to the mail address that had received the mail
Dear, If I reply to any mail address that is connected to my account, the mail is by default sent from and reply to my main mail address. As it becomes unprofessional and confusing for customers if they receive a reply from a different company name, I would like to reduce that risk. Is it possible to set as default to sent from and reply to the same mail address as where the mail has originally been sent to? On the mobile app there isn't the reply to button. Are the mails automatically sent back
Import Time Tac data to Zoho
Hi all, is there a way to import all data from Time Tac (https://www.timetac.com) to Zoho? Thank you!
where are the files stored when uploaded to crm, projects, Cliq and books?
where are the files stored when uploaded to crm, projects, Cliq and books? couldn't find them and this will result in repeating to upload same files.
idioma
como faço para mudar o idioma? não tenho interesse em aprender esse idioma, estamos no Brasil e tal... Podem me ajudar ???? e de maneira simples por gentileza (não sou muito ágil em sistemas) Obrigada!!! e para completar o que eu digo não está ficando iguar quando é publicado por isso mando de novo aiaiai... Você tem esse problema. Tóco statísticas
idioma
como faço par mudar para o idioma português? achei o aplicativo mt bom mais como não tenho este outro idioma e nem tenho interesse a ter né, estamos no Brasil e tal... Podem me ajudar ???? se puderem fazer de maneira fácil eu agradeço de coração.
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