Job opening: Open a cancelled or filled postions again
When we change back a job opening that has been cancelled, filled and have it publish on the website the customize filled that the candidate will fill in when apply for the job (apply button) Changes and has lost data, even that when publish the job again we "mark" the filles
Candidates on Muliple Searches
Hi, I hope the situation is improving in India and the team are returning to health, we have been thinking about you all. So we have an query. I have customised the hiring pipeline process, it is working really well until you have a candidate who is assigned
Candidate Portal
Hallo Recruit, Have you been able to add the feature where a candidate can know the status of their application from the portal?
Abiity for Department Head to Approve JD Requests
Hello Team, We have approval processes present in Job Openings Module. Can we send the approval to the department head for any Jobs that have more than 5 vacancies? But currently, we don't have a role named department head present in the approval process
Candidate portal
In the candidate portals, there are certain flaws. 1. When the candidate logs in. In the current openings tab, it shows the oldest opening first and newest opening at the bottom, while it should be the other way round. 2. In the applied Jobs tab, there should be an option to customize the portal where we can let the candidate know the status of his/her application. Like rejected, approved by the client etc. 3. There should be a search box to search the jobs in candidate portal
Job boards
Hey! I use a number of job boards such as Monster, linkedin, Careerbuilder. Now I want to know from which job board I get the most applicants from. I can see it in each job separately but not in a larger view! Is there any report or way in Recruit or
add Zoho interview from Calendly using zapier
Hi, The part that extracts an event from Calendly works fine, but I'm getting an error in a "Create/Update Record in Zoho Recruit" zapier action, despite filling in the required fields. The error is "The app returned Error with no further details." Any
i cannot see the candidates letters to me in Logs
Hallo Zoho Support Team, I have no idea whyi don't see answered letters to me in Logs. Can you please help me? Thank you
Client module candidate status issue.
There is problem in client portal. Its not showing exact candidate status.They can see status which they have changed. Lets say they have shortlisted one candidate so it will show approved there. After that candidate status is changed to interview scheduled by us but it will show approved only they will not be able to see which we are updating at our end. This is seriously big issue. Rather you can show both status consultant status and Client's own status which they are updating at their end.
Customise Filed Lable
Hi, I am based in the UK using Zoho Recruit and would like to change the name of the field label from 'province' to 'county'. How can this be achieved? Thanks
Getting error while accessing /getRecords with the following error code3602
Hi Team , While accessing records using the getRecords API I am getting the issue with the following error code3602. Please find the screen shot for reference . It would be of great help if any one can guide me in resolving this issue . Thanks Ud
Simple Deluge scripts / API just harder to make work in Recruit?
Have extensive experience with Zoho products including CRM, Creator, Deluge etc but fairly new to Recruit. Having trouble doing things that are fairly straightforward in other Zoho apps and wondering if I'm missing something or if Recruit is just being
Deprecating Glassdoor from Zoho Recruit
Dear Customer, Glassdoor has announced that all their ATS integrations will be deprecated as all jobs related functions will be transitioned to Indeed. This is because Glassdoor will start sourcing job feeds (XML Data) from Indeed, instead of fetching
Integrate surveys into client portal, vendor portal ,candidate portal, Zoho people and other zoho products
It will be good if there is an option to push surveys into candidate, client and vendor portals. Is there anyway to integrate Zoho surveys into Zoho recruit and other Zoho products? It will be good to gather the experiences Sudheer
UI small improvements, big differences for users
Hello Zoho team, Do you think of a an easy way to share with you ideas that we have in order to improve the new UI? We can still post ideas here but if you have a better idea, I am up to hear about it. For example, 2 things i believe need can be displayed
Is there multilanguage support for Job opening forms?
What I need is kind multilingual support for application forms. My client has to use two languages for European restrictions. like English and French. Now the fix fields are converted to FR by using &atslocale=fr_FR in the embed link. But we can't create create same job opening in different languages. I mean dynamic field labels for separate languages. We have to write English and French version of "Job Description" in a same field. We need Separate language versions of job opening or fields for
Fetch Activity log data using api
Hi, I am new to Zoho. I have tried to find api to fetch 'Activity log' data in Zoho recruit, but couldn't find anything so far. Is there any way to fetch 'Activity log' data through any api in Zoho recruit?
Zoho Recruit - offer letters / contracts
Hello, We have sent an offer letter to a candidate. Once they accept we then want to send them their Contract. Is there a way to send a second "offer" but using the Contract template? We can't seem to be able to do this. Darren
Get "jobs associated candidates" date
Hi. I need to get the basic information of "job associate candidate" on the last day, how can I get it (or specify a certain day). Which field can get the time to apply for a job?(candidate model or jobs model) Thanks.
I need help with finding features in Zoho Recruit
I need help with finding features in Zoho Recruit: - Anonymize candidate data when send to client (and insightful by client in client portal) - Anonymize job opening data when published (and insightful by candidate in candidate portal) - Client in portal,
Temporarily suspending 'Live Chat' support
Edit - 31/May/2021 - The Live Chat support has been restored Dear Customers, In an unfortunate turn of events, More than 50% of our Recruit Support staff has been affected by Covid-19. While we are attending to ensure they recover and get the best
Video interviews not compatible on mobile
Hi Zoho, The 2-way video interview feature you have added to Recruit would be great if the candidate was able to use the link to the video on a mobile phone, it doesn't work on Samsung browser, it doesn't work on chrome/firefox mobile version of browser,
Candidate Rating
Hi, I have tried to be very patient with the changes to candidate rating. The way it is now is useless to me. Every time you add a note or make some change to a candidate it asks for another rating which involves numerous clicks to get the job done then it changes the gold star to grayed out. It is a total time waster and very frustrating. I would like to go back to the hot candidate star settings. It was a lot easier to use and look up candidates and needed less clicking so did not waste your time.
Zoho Recruit Parse result notifications
Hello Zoho admins, I have a question about zoho recruit resume inbox. I have 3 situation where I would like to get notifications if someone applies for a job through resume inbox: Candidate submit resume - resume inbox can successfully parse it and create a new candidate > In this situation I think I know how to setup a notification through workflow rules Candidate submit resume but has already a candidate ID - resume inbox can successfully parse it and add details to existing candidate ID > How
Zoho Recruit Slow and Freezing on all screens
We have had an issue with Zoho Recruit for weeks being extremely slow and at times freezing. We have 100 mega internet, and I went into each computer and updated the virtual memory so there is more available. Also restarted all computers daily. Still having the issues. Almost unable to work.
Email Delivery Status
Hi, I just wanted to ask about email delivery status for both Candidates and Contacts. I can see there is: 'sent', 'delivered' 'opened'. I am trying to understand if these status codes are accurate - we have sent a number of emails where they are sitting at 'sent' for over 24-hours - does this mean the email is stuck in the server and the client contact or candidate has not seen them arrive? Also, if the email is shoiwng as 'delivered' but not 'opened' can we be confident the email has not been read?
Unable to change Interview Status
Even though I am designated Administrator I am unable to change interview status. I cannot find anywhere on Zoho to change the Interview Status permission.
Offers Module, where did it go?
Hi We noticed there was an offers Module which look really useful, and we were about to start using it then it disappeared? Will it be put back soon? Many Thanks Sharon
Filter and/or Sort Career Site
How can I sort the jobs openings listed on my Career Site? Ideally I would like to be able to have multiple Career Sites, each filtered to display the jop openings for a specific Department.
How to Edit the Candidate Application form on Career Site Beta
Hi, Has anyone managed to edit the candidate application form on the career site beta? We cant seem to move or remove fields. It seems to have taken headings from a previous application form, which we cannot remove or delete, including a duplicate First
Merge fields preview in email templates
Hello, I use the merge fields in the email templates in Zoho Recruit and I am looking for a way to preview the email before sending it to check whether the merge fields used are used correctly. It works wonderfully in Zoho CRM. When I use the merge fields in Zoho CRM, the template looks like this: Hello John Doe, ... but this is how it looks in Zoho Recruit: Hello $ {User.First Name} $ {User.Last.Name}, ... Is there a way to display the merge fields in Zoho Recruit as in Zoho CRM with the "real"
Error in shortlisted Candidates
Hi guys, If I try to sort a list within my active job shortlists it just sorts the whole database of candidates but still shows that I'm in the active job list. For example - I'm in the job and the list has 15 candidates. If I try to sort this list
Bulk update to Candidate Status
I would like to do a bulk update to change multiple candidate status. For example, to change 20 candidates from Associated to Shortlisting. Is there a way to do this? Thank you, Belinda
Shortcut from Pipeline to Job details
Hello, When we are on the pipeline, why not having the possibility to go on the job details by clicking on the jobtitle ? At the moment, we have to click on the job tabs, then find back the role into the list, and then click from there. Again, a bit
Recruit Interview not working with mobile phone
I have had two candidates inform me that they were unable to join an interview when they were trying to join via mobile phone. They tried to use the link, but it failed. Is it not possible for a candidate to use a mobile phone for his or her intervi
Customization of Fields
We are using Zoho Recruit to track the process for our candidates for our training academy. It would be great if we could modify the naming conventions. For example, in the interview module, it would be great to change the statuses from "hired, strong
Hiring Manager Access - Candidates and Job Openings
I would like to give one of our hiring manager access to Zoho Recruit. I would like him to have access to one Job Opening and additional job openings in his territory in the future Able to import candidates to the job opening Add notes and edit candidate
Modified Time
Hi guys, Does anyone know why modified time doesn't update when you a call/note record on the file? Thank in advance,
Permission denied when using Zoho Resume extractior
Hi guys, Can you, please, I am an administrator, logged as an administrator but when I try to load a CV via Linkedin I get the permission denied error. I tried to remove cache, logout/login, change the laptops I am using to enter but still get the same
Does anyone know how to stop auto-password from populating the search bars in Zoho Recruit?
I've turned off autofill and offer to save passwords but it still pops up every time when I try and search in the search bar? Any ideas anyone? Help greatly appreciated. LR
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