Job Posting
Hello, I am a paid user and my jobs are not being posted to the job boards. What should I do to confirm that my jobs will be posted? Thanks, Nena
Please add industry to contacts records
I need to segment my contacts by industry, if there is an existing way of doing this, please can you let me know. Alternatively please copy industry to the contact record from the company they are linked to. Thanks Barbara
Can you repost live JOBS after upgrading?
Ive just upgraded to a paid account - Is there any way to repost the jobs i had previously published in bulk as they havent been added to the many job boards & social Media - just my site?
SMS Workflow Intergration
Hey guys, It would be so so so helpfull if you could integrate the SMS templates in the workflow, the same way alert email are. When do you think you could integrate that? Cheers, Sam
Seeing all assigned recruiters in reports
Hi! I want to be able to see all assigned recruiters in my reports because for now if there's more than one recruiter assigned to a job opening, you can only see one of them. Could you make this possible? Thanks!
Zoho recruit - CRM sync
Hi, We're having an issue since 13/06 with the sync between CRM & recruit. New deals are not imported as jobopenings in recruit. I mailed already more then 8 times for this issue & tried to recruit contact support in the UK, but nobody is answering the phone... How do we solve this? Regards, Sven
Source code of each job opening
The same way I have the source code for application form, I would like to have the same thing for the Job opening.
Error: Invalid Ticket Id, zoho recruit.
Hi, I did generated auth token for an integration with zoho recruit by API. My code is fine, but I only receive "Invalid Ticket Id" as response. I changed the auth token some times, however the message still same. My code runs perfectly with another zoho recruit portal.
Amendment to interview times slots
Hi We raised a request over 6 months ago for the time slots for meetings/interviews to be changed but have not hear anything..... it is really annoying that interviews cannot be scheduled at a time like 11.05am or 11.10am etc.
1ST CONTACTED - ADDED FIELD
I WOULD LIKE THE MAPPING FOR " 1ST CONTACT " TO DATE/TIME STAMP ACCORDING TO DATE/TIME STAMP FOR THE FOLLOWING NOTES. CALL 2ND CALL 3RD CALL 4TH CALL LEAD CLOSED THANK YOU , -JESSE LOPEZ
Best way to "unqualify" an candidate?
When there's a candidate we want to "unqualify" as a candidate, what's the best way to do that? I recall there was an "unqualify" as a candidate option in the past. We have a candidate who we will not work with in the future. We don't want to remove him from the database because we don't want a future recruiter to add him to our database. We've done email opt-out, but want to make sure he doesn't show up in any search results.
New website and tests on the Zoho's API
Hello, we will create a new website for our recruting agency, and we actually use Zoho Recruit for manage candidates and jobs. I would like to know if it's possible to have an acces on a copy of our ATS Zoho for make different tests on the API and on the link between our future new website and Zoho. Best regards, Maxime Rondeau maxime@la-releve.com Digital Project Manager La Relève (la-releve.com)
account Lorraine Jurd
Hi, one of my interviewer Lorraine Jurd can use her zoho account. she can't change statut, write feedback. can you fix the problem? thanks sixtine du Réau
Sent mail going to junk folder
I have just trialled Zoho Recruit as I am looking for a centralised database from which I can send emails, however the two test clients I have added send straight to Junk mail. I have changed the TXT and SPF but it hasn't made a difference. Please advise as I don't want to invest time setting up a database which I cant use!
Universal search
Hi, it would be useful if the search bar was universal-so if you entered a term, it would bring up results from contacts, candidates, clients etc all at the same time (but broken down under the relevant headings)
Problem with Zoho Recruit Integration with Zoho Forms using Zapier
I have subscriptions for Zoho Recruit and Zoho Forms. I have built a new candidate registration form in Zoho forms. I have used this as it gives me the ability to include logical questioning and can be easily shared through social media etc. This is superior to the forms that are available in Zoho Recruit. You announced the possibility to integrate Zoho Recruit and Zoho Forms with Zapier. I have done this and found it an excellent and easy app to set up for a person with limited skills. I have
Multiple emails for single candidate
I recently uploaded a candidate and then found he was duplicated in the system by virtue of his work email (uploaded in a bulk transfer). His personal email is tied to the separate candidate profile created. I figured I would copy and paste one email to the other to eliminate the duplication of candidates. However, there doesn't appear to be a field to insert a 2nd email address. Is this a training issue? Or am I seeing this correctly?
Setup Zapier Integration, need API Key
I'm trying to get Zapier setup and running on our account but I need the Zoho API Key. How do I get this?
Google is indicating malware warning in our Career integration Site ,
Hi Zoho support, The career integration page in zoho recruit is showing malware warning. What is causing this error, zoho applications are infected with malware? How can i fix this? Thanks .
upload file
I'm trying to upload a file using the url in a POST method. I receive the following error with both PDF,.doc and.docx: <response uri="/recruit/private/xml/Candidates/uploadFile"><error><code>4424</code><message>Unable to process your request. Please verify whether you have provided proper file.</message></error></response> I also tried using a bytearray in C# but I got the same result. The API call i use is : https://recruit.zoho.com/recruit/private/xml/Candidates/uploadFile?newFormat=1&authtoken=<auth
Zoho Recruit API fails when job title is in Japanese
Hello, I'm having a problem to retrieve job descriptions when job title is in Japanese. I've tried both formats (xml and json) and both of them returns NULL or empty values. When trying to retrieve data from a job opening which either is fully English, or title in English and description in Japanese, everything works fine. This bug is breaking the website! I'd be really glad if you could point out some solutions and help me with that. Looking forward to hearing from you soon. Many thanks.
Binocular feature in Contacts
I like the binocular feature in Candidates, can we have it for contacts as well please?
No Indeed Sponsored option - please assist
Everything I read says that you can sponsor jobs directly from Zoho Recruit. However, when I post a job, there is not an option. I have tried calling the support number and it says i am in position 1 and 30 minutes later I still have silence. Please help.... just want to get these jobs posted.
Speculative CV sending
Hi, It's great to be able to put candidates against live jobs but many recruiters "work" a candidate and send them out speculatively. It would be great to be able to build a "spec list" of target clients against a candidate and then record when the CV has been sent across and who to, interview requests etc without having to create a job specifically for one candidate when there might not be one already existing with the client/employer.
Can we have an All emails option on records rather than just , User, Bonced and From Zoho.
Can we have an All emails option on records rather than just , User, Bonced and From Zoho. Would be usefult to see all in one display as a default setting.
Problems with API-tokens - make no sense
I have problems connecting to your API. First: when I try to call your "generateAuthToken", it says my mail is not a valid client ID. I bypassed that by generating a token in the browser mode, and I can see it in my account now, so it should work. But when I call your API with the authtoken, it keeps saying Invalid Ticket ID. I have tried different plugins, writing the code myself etc., and changing the API key and so on. But it seems like something is wrong in your API or with my account? I am on
Postcode Search
This is really important for any local recruiter in areas that are built up so that we can just click on the search facility for say Guildford + 10miles
apply via linkedin
when will you apply applicants to apply via Linkedin
Search features
Hi there, I've recently begun using Zoho and feel that it's a good system that could be made even better with some adjustments. In particular the search features would benefit from an upgrading. A radius search feature is needed to search for clients, candidates or contacts within the radius of a postcode/zipcode. The ability to 'select all' from a search result list is critical to speed up mass emails for searches that bring up over 100 results rather individually having to select 100 records at
Resume Inbox Not responding
Under Resume Management - the Resume Inbox is not responding, I cannot access it and have tried from 3 computers. See screenshot below
Candidate application's confirmation
Hello, When candidates are applying to a role, they are filling up a webform with all the details asked. However, some candidates are not relevant and I do not want to keep them in the database. Is there an option to activate so I can validate cv's before it creates a new profile into the database. Regards, Olivier
Search function
Example: I have a candidate with the first name of Pranahita. If I search Prana she does not display in the results. I must type her full name. It would be nice if the quick search picked up candidates with abbreviated names.
Job Openings in Pipeline
I need to know what is the driving criteria, for the side bar box that list "Job Openings in Pipeline" Some of my accounts have this box on side panel others do now... I need to know what field result triggers this box I have emailed support but they answered a question not pertaining to this. I really need to learn what fields drive the appearance of this box
Is there a way to share credit for filled roles between the recruiter and the account manager?
I am trying to identify a way for us to assign credit for jobs filled in a scenario where - one person is the account manager and another is the person who resourced the candidate. I would like to be able to use this to more accurately credit expected revenue to my team members. Is this possible? Thanks
Modern email & Outlook integration
The email integration, specifically for adding our company owned email (not Zoho email), is unfortunately not at the same standard as competitors. There is also NO compatibility for outlook 2016. Currently we are in the process of looking at alternative Recruitment CRM systems that provide us with the following: 1. Proper email integration with zoho, so all messages are not marked as 'Read' in our outlook software - We have had to turn these feature off because of this on-going issue. 2. An Outlook
Zoho Recruit - Option to export job posting to XML format?
Hello, Is there a way to export an active job posting to a XML file? We need this option as we share this XML file with job agencies that they publish our job posting. Thanks!
Traingin
I think you need to have a better training platform to help people that are using Zoho to understand every feture and how to use it, otherwise we are paying for something that were unsure of how to use?
Export cadidate list with attachment of a specific opening
I used to be able to easily export candidates for a specific job opening with their respective attachments very easily using the old Zoho Recruit. Now it has become very complicated. I should be able to click a job openning and then click on associated cadidates and then simply export this view with the attachments then a link should simply pop up to download the excel list and attachments. now It's very complicated. I have to go to setup then export data then cadidate list and all attachments from
Resume Preview
I love the new candidate preview feature on the candidates page. I'd love to have a resume preview or split screen feature on the individual candidate profile page as well to make taking notes while on the phone with a candidate easier. Currently, I have to download the resumes and open them to be able to look at them and take notes in the candidate's profile. This addition would be anther small but impactful tweak that will be another selling point to current and new customers. Let me know if you
i have an issue with the emails tab not working
i tried contacting support and the submit button does not send the message
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