PLEASE I NEED URGENT ASSISTANT, 15 VOICEMAIL TO RESPOND
I have been calling zoho since 4hours now they keep telling me all zoho support been busy and i left 15 voicemail even write email to zoho support no repond, i made a thread but still never approve? PLEASE CAN SOMEONE TELL ME WHATS GOING ON????? i have other zoho email but i try loggin they said ACCOUNT IS INACTIVE my email office@ccrarecruitagency.com PLEASE SOME HELP ME PLEASE
Parsing Resumes to an Outside Source
Is it possible to share or export the resumes we have in Zoho to an outside source?
Mail Magnet in Recruit
Hi Guys, Can anyone assist with a mail magnet for all my sent / received mail > to go into the corresponding candidate or contact file? Regards
Problem !!!! After setting up an email in Zoho new emails in outlook are all marked as read
Hello, this is very urgent. After setting up an email in Zoho all new emails in Outlook are marked as read. It causes serious problems. This is not possible at all. Yesterday I wrote an email to support, no answer. Emailing from Zoho did not work for 4 monhs, now it works, but there are problems with the Outlook. I clearly stated that I do not want to use Zoho as a primary email application. I just need it for sending mass emails to candidates. Nothing else. Can somebody contact me asap? Thank you
Search again (candidates) - bug, always show 404 page error
Hello, when I perform a candidate search and press Search Again, it is possible to put criteria, but after running the search, it shows only an error page. This has been going on for about 2-3 weeks. Please, fix it. Thank you Miroslava
Zoho Recruit not working on iPad Pro
Hi, I have an iPad pro and am really struggling with Zoho Recruit. Every link and button needs to be clicked twice and non of the drop downs on the pop up forms works i.e when trying to change a candidate status. Any ideas?
Notes from candidates/clients
Hi, is there a way to copy notes from candidates / clients internally? i.e. other folks on my team?
Clients and candidates separation
Many of my candidates are also potential clients. I don't want to have to register individuals twice. How can I manage this efficiently?
Hi,
We have an issue with e-mails arriving in the spamfolder of our candidates. Which SPF record do we need to ad to our domain?
Regards,
Sven Bruggeman
Spam issue
I can not find any of my colleagues - within Send ...
Where Are My Colleagues
Web Forms Editor not working properly
I wanted to change the form for candidate to register. The from editor does not allow me to delete fields that are on the form. The trash icon does not remove the field. Even though it adds an entry in the list on the right. I am using Google Chrome on Windows 10. ' Does anyone else have similar problems with forms? Thomas.
Really need to be able to use the mobile app on a tablet that is on it's side with a keyboard connected. I'm actually surprised that this isn't already a feature.
Need to Allow Mobile App to Rotate View When Device is Turned on Side
problem in zoho candidate resume download api
Hi, I logged into my zoho account, clicked on Candidate list, i have one candidate with attached resument of that candidate , i want api to download resume from zoho. (I do not want manual download of resume or i do not want to use any tool). I am using below api to download resume. But i do not know where do i get "ATTACHMENT ID", SEE ATTACHMENT. https://recruit.zoho.com/recruit/private/json/Candidates/downloadFile?authtoken=6df045b5b84421f430ef02ad825296cb&scope=recruitapi&id=Attachment Id&version=2
JOB Posts. HELP!!
Our job posts are not getting published to any of the partner sites. I need these to go to Indeed, Glassdoor, Juju and Monster (we are a paid subscriber). Since the upgrade I have been getting very low traffic. When I post a new job it asks where I want the job linked and I choose the sites I mentioned however when I visit those sites none of these positions are listed!! Anyone have the same experience? Please help ASAP or I will be forced to look for another solution. Anyone have any good recommendations
Emails sent from within Zoho Recruit
My Clients need to see a number of emails that are all uploaded to the candidate section of Zoho Recruit. Is there a way in which I can send an email to a client and attach the documents already attached to the candidates profile within Zoho Recruit? At the moment it looks like I have to download each document and then send them as attachments from the desktop. is there a way that I can attach them directly from zoho? regards
Custom View in Recruit not Showing Candidates as it Should
I continue to have issues with Zoho Recruit and Custom View's in the Candidates tab not working as expected. I am seeing Candidates brought into a custom view that shouldn't be there. See attached file. I've circled the Status that shouldn't be showing in the View. I generated this by going into Job Openings and used the Custom View for that specific job. My basic troubleshooting has shown that if the Candidate's first Associated job on the list in the Candidate tab has the Status I've added to the
hi,
similar to clients - being added it would be good to candidates that we own added... it would save so much time and allow us to drive our activity using Zoho .
Please consider.
Google integration to get own candidates
Candidate Fields mapping to a word or pdf doc
We created a very nice web form/ employment application via Zoho, so we are able to capture all the data in Zoho when the form is filled out. What I need is to be able to create a document that I can map the fields over and create an application that I can present to my clients. I created an email template that worked well,but my ideal situation is to have a nice clean document that I can send to a client. Any help/ thoughts are greatly appreciated.
Forecast
Hi Guys, Can you assist with the forecast module in Recruit. Whilst all settings have been made, the forecast does not acknowledge that the status has been changed to "filled". As such, the forecast module is not being populated. Regards Alki
Zoho Recruit API
What are the limitations with the use of the API for Zoho Recruit? I've done a few api calls, but the limit doesn't appear to be changed. Do API calls to recruit not count towards the limit, are they only for opened documents? Cheers Tom
Love the new resume preview function!
Just wanted to tell you guys how great the new resume preview function is. Makes searching the database much, much easier! -Brett
No Bounce-back on Mass Mail
Hi, can you please confirm if I'm still correct. Z support told me that on the new version of recruit they no longer support bounce-back emails when we send a 'mass' mail..... This is so frustrtaing if it is still the case...how can we send out emails to our client contacts and not be able to monitor bounce-backs? At the moment I am now having to potentially purchase other software to help me create a mail merge to look professional and send it from our Outlook or Mac mail. Is anyone else having
How to get email sent to client contacts from Outlook client show up in Zoho Recruit?
I configured the exchange server account as a pop account in Zoho Recruit. Now I can see e-mails received from client contacts in the contacts page or from candidates in the candidates page. What do I need to configure so that emails send with Outlook Client to clients or candidates show up on that page as well? As far as I can tell it only works if I BCC myself on every e-mail which is supper clunky and messes up my inbox. If I BCC the Zoho email account, they show up there, but they do not get
Some error has occured. Please try again later
Dear, I have a problem for four days for publish job in the zoho web, display error " Some error has occured. Please try again later" Please your support because i dont understand this error. Thanks, it is urgent.
Add Client contact from Interview schedule page
On the interview set-up page, when scheduling an interview, it would be nice to be have the ability to add an interviewer as a client contact at that point. Frequently there is a new interviewer who may not be in the system as a company contact.
Zoho Recruit Api
Dear Concern, I have just purchased a Zoho Recruiter API account and using uploadDocument method to parse document files https://www.zoho.com/recruit/upload-document-api.html however while using this method we are getting this error : 4600Unable to process your request. Please verify if the name and value is appropriate for the "documentData" parameter. We are having trouble with documentData paramter , what we are doing is uploading CV , get its file content and enocode it into base64 , then above
Recruit Candidate Application
I am getting ready to embed the Recruit Candidate Application code to my website. However, the candidate layout in Zoho Recruit is 2 columns and the webform has all my fields but cannot be put in two columns, only one column. I need it to look exactly like the candidate application. Please advise,
Syncing LinkedIn information with the Zoho profile?
Once we have linked a zoho profile to a contacts LinkedIn account, is there anyway for the zoho account to automatically be updated to the corresponding fields (example job title, email, phone, address, skills)? What are our options, if any when having that added social media link to the contacts zoho account?
It would be a great feature to be able to color code tags. The color could be maintained/set under the Tag customization section.
Color Code Tags
unable to upload CV
Oops. Problem while processing your request. Please try after some time. this is the error I get whenever i try to upload a CV
Web form for applying
Hello, We were using a web form for candidates to apply on roles and it was working well. But lately, we had some issues to receive applications using one of your web forms. We had the this message poping-up when the candidate has clicked on Apply : Unable to submit the application. Please contact site administrator. In order to check that, we changed the code again because it appears the code has changed and it was not exactly the same anymore. Now it's back to normal so that's good but do you
Linkedin profile - possibility to see the level of each user
Hello, it would be great, if it would be possible to see which user is on which level at the associated linkedin profile. It would ease a team work a lot, if I could see that I am at a second level, but my colleague has this contact in a first level. Or at least, if it was possible to see, if any of the users is in a first level at this connection. It would be easier to contact candidates, as I could ask a colleague in a first level to send a direct message to the candidate. Thank you Miroslava
Candidate Advanced Search not working properly
Hello, I ran an Advanced Search for Candidates and it does work properly. I searched based on Associated tags, putting condition "not contain" + a certain tag. In the results there were candidates who have this tag. How can we rely on the results of searches (and this is actually why we use an ATS), when it is obviously not working?????? Please, fix it. It influences the business, since we are losing contact with candidates, we would have otherwise contacted. Thank you Miroslava
Adding a field to multiple modules
Hi! I've created a number of custom fields in each of the modules (Candidate, Client and Contact) - this is a feature I really love!!! My problem is that when I originally created a few of the fields I didn't check the box to include that field on other modules. When I go in to EDIT that field, I don't see an option to check the boxes once the field is created. Am I missing something? Please help...
Which email should I choose for where the Customer Emails should be pulled?
Hello: Which email address should I choose for this option in Email Settings: Choose a mailbox from which the customer emails should be pulled inside.? Should it be the @zoho.com or @mydomain.com>pop?
New Zoho recruit reporting tool: missing options of the old version of Zoho
I miss some features from the old Zoho recruit in terms of reporting: - In terms of chart, Zoho report offer the possibility to customize the sorting of the X axis data: it doesn't exist anymore - I can export, but I can't export the chart in itself. My clients don't want useless datas, they want nice charts and I can't provide them. At that stage, I have to exports my reports and configure the charts in Excel. A bit cumbersome isn't it. Is the development of the reporting part truly over ? If yes,
Indeed Applications...
How can we verify if our job openings are being posted to Indeed.com? Although Zoho Recruit 'says' it is being posted, I cannot find it... AND, if it is posted, applications are not being transferred back into Zoho. Help please!
Highlighting keywords in resumes via Zoho Recruit
Is there a way to highlight the keywords that are in my search, in the resume when viewing? It is very helpful when looking through candidates when the keywords are highlighted...and any previous database I've used has done this. Thanks!
Task/Event/Call
Is it just me or is the activity management function difficult to use 'cause it beat the hell out of me. Any training available?
Huge bugs with mails and templates, please fix this ASAP
Hello, I am currently experiencing huge bugs with sending mails though Zoho recruit: - Sending single mail doesn’t work - Templates doesn’t work on multiple mails - Custom from address doesn’t work either I experienced this on both chrome and safari Please solve this issue ASAP, it blocked my work completely today !
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