SalesIQ add Lead button not working,
Currently trying to use salesIQ and integrate it in CRM, salesIQ was installed successfully, apparently, add Lead button is not working properly, add Contact is working tho. the form for addLead is submitting, and 200 response, but it is not firing, some javascript errors is logging in the console. attaching screenshot of the errors,
ZOBOT UPDATION
Need to update the bot as per mentioned in the document. Please reach us with quotation at +91-9836274438 (Tathagata)
Need help with Zobot
Is there anyone that is familiar with coding and can help me with setting up my Zobot?
Scale up customer support and prospect engagement manifold with the Q&A Zobot!
Every industry needs someone to answer their Q&A. Artificial Intelligence is tremendously altering business trends and Zobots, powered by AI are beginning to take over the business world and are becoming a very reliable customer service channel. Zobots have come a long way and sometimes customers cannot tell if they are communicating with a human or a computer. That's how seamless chats with Zobots have become. If you're looking to keep your visitors engaged 24/7, the Q&A Zobot is your answer. These
Zobot turns 1 - The best chatbot that redefines the customer service experience!
Zobot is a chatbot building platform offered by Zoho SalesIQ. With which, you can build intelligent command / conversational bots to assist your website visitors. It has been a year since we released Zobot and we are pleased about the overwhelming response
Need help with Zohobot
Hi, I would like to create a simple meeting booking bot with some pre-qualification. I have used a template from ZOho but require modifications. Please let me know if you are interested. I will share the details with you.
Zobot / Chat Script for Sales iQ/Website
We would like to use an authorized Zoho Sales iQ / Zobot developer to create Zobot/script for our website chat feature. We have drafted up pre-scripted chat Q&A. Please advise cost and whether we can have a dialogue to discuss the attachment. Many thanks!
Need help with Zobot Sales Chatbot Code
We need a certified Zoho Sales IQ Developer to write a simple code for a chatbot in deluge. The script is attached, if you can add to the script it will be a plus.
CHATBOT CONFIGURATION AS PER ATTACHED CONDITIONS
Hi, Attached file is the condition we need to configure in bot. As we are not technical person in coding its completely clueless to us and we have tried with our in-house developer also who are facing troubles to configure it as well. Please let us know how can we incorporate this asap. Everyday we are getting thousand of leads on our website , without bot its impossible to handle. Please prioritize my query and suggest solution earliest.
Customised Zoho Chatbot
Hi, I have added a zohobot in a website (https://www.shuddhi.com/), but i am looking for the customised zoho chatbot. (file Attached.) 1. First we need visitors name & Phone & Then 3 options.. 2. Book appointment , Visit clinic & Call now. 3. In Appointment - Calendar & Online Appointment booking with the booking notification in users mobile. 4. Visit to clinic - Postcode check or clinic address check & then online appointment in that region. 5. Call Now - Phone Number.
Testing to see if operators are busy or unavailable in Zobot
When transferring is there a way to test to see if agents are available first. I know i can use: "action", "operator_busy" -- However, does this test to see if operators are busy and if they are it will allow to leave a message, and if not it will transfer?
Zoho SaleIQ not working with NuxtJS
Hi here, I tried adding Zoho Sale IQ snippet to my nuxtJS website but I keep getting the below error widget:1 Uncaught ReferenceError: $zoho is not defined at widget:1
Feature Request for SalesIQ
We are absolutely in love with Sales IQ so far. We are in a trial period and I have already been able to generate two sales leads from customers visiting our website while I was playing with the interface. Through using it however I encountered one area I would like to suggest a feature for. I have been initiating the chat contact myself if people have been on the website for more than 30 minutes or an hour. Two of the people who I initiated chat with did not respond, but rather called directly
SalesIQ: Company logo always shows
I set my SalesIQ widget to show the logo. Then I turned it off because it looks bad. But it still shows. I've cleared cache, and tried multiple browsers. It's still there.
Update time since the user leaves the website
Hi, I have a question about the operation of the display panel of online visitors Can we configure the update time since the user leaves the website? I have verified that the time of update since a visitor leaves the web until it disappears from the panel is 1 minute, I think it is a long time. Can we modify the configuration so that the info is updated faster? Thanks!
zoho sales iq and ubuntu
hi guys, app for linux (ubuntu) doesn't work, segmentation fault error at start, probably because is from 2015 and never have been updated since. any way to compilate this source?
How to unset visitor name and email in chat window
Hello, I am working on an application where I want to fill in the visitor name and email automatically when a user logs into the app. This works fine. However, after logging out the visitor information should be cleared from the chat window. Since it is an SPA there is no reloading of the Zoho SalesIq JavaScript and the visitor information needs to be unset manually via javaScript. If I try to pass an empty string or null or undefined (like so $zoho.salesiq.visitor.name('')) it won't work. I have
SalesIQ Chat interferes with my website only in Chrome.
Hello, In recent days i have implemented the SalesIQ Chat for support in my website and everything seemed normal until all the popups windows started to close and stopped working but only in Google Chrome Browser. I know that the SalesIQ Chat is the reason of the problem by the fact if I remove the scritp my website works normally. Hope someone can help with this.
Associate chat not working
I'm managing the administrator power of zoho one and we have installed sales IQ on our website. I have added my colleague as the associate. But he is not receiving any chats. Can you pls look into the same.
[URGENT] salesiq where to stores user input .. when slider value selected..
Example: step 1.Carpet Area Slider ( 100,500,1000,1500,2000) <= User Select ..... Working Step 2. Salesiq get this selected value i.e 1000 now i want to internally salesiq multiply with 3 (1000*3) and return result 3000 to user step3. Your Total area will be 3000 Problem : where this 1000 get stored and how to calculate 1000*3 and from where to get result Note: I have provided screenshot and code of given problem below..
Zobot settings
Hello Who could help me, or guide me to make this flow in my Zobot? First of all I need you not to ask me for data to start the chat Welcome message -------- I choose 3 options, only 1 is chosen ---- Option 1 Ask me my name --- enter name. Ask what is the phone? --- enter phone. What service interests me? --- service entry. Attach a file ---- Attach file. Give a message of thanks and then another message with some link and end the chat. (I don't want a lead to be generated). option 2 Ask me my name
Zoho Integration Script show response INACTIVE_USER
Hey, I'm having a problem with Zobot SalesIQ Script, especially in the Zoho Integration script section. When i'm use this script : email = answers.get("email").get("text"); crmdata = zoho.crm.searchRecords("Leads","(Email:equals:" + email + ")",0,0,Map(),"zohocrm2"); info crmdata; the info show me response: {"code":"INACTIVE_USER","details":{},"message":"inactive user cannot access the api","status":"error"} So, can anyone help me where i must fix the problem, please?
Custom fields
Callback function not working number or text type. Please help how to work for callback function $zoho.salesiq.customfield.add( { "name":"Phone", "hint":"Phone Number", "type":"number", "required":"true", "visibility":"both", "maxlength":"10", "callback":function(value){ alert(value);} });
Traffic channel - missed chat
Hi, how could we know traffic channel when messages goes to "missed chat"? Thank you so much for your kind reply
Unable to delete de-activated operator from Zoho SalesIQ
Hello; I am trying to delete deactivated operator from Zoho Sales IQ. I get the following error "Incorrect values submitted. Pleas check your inputs and retry."
Zoho Sales IQ - GDPR Consent pop up
Hello Would be great if we could customise the consent banner with our branding colours / fonts. Thank you
Can time to receive a daily report be changed?
Please let me know how to change. This daily report comes from zoho SalesIQ service.
chat not triggering
It work fine during the day but everynight at around 7:30 it's not triggering.. any help would be great
Chat bot restart
Hi How can I get the bot to jump back to the start of the script on some trigger from visitor? Thank you
Zobot does not include links in transcript
I have a bot that will reply to a customer with links: The script has an image and a url attached to the reply. I have noticed that in my chat transcripts the links do not appear? here is an example. In this example -- After Bishop says, "Okay lets check out this support page." A link to the support page is displayed in the chat, but as you can see in the transcript it is not there. Do I have to add the link/URL to a reply so it will be displayed? Bishop Okay lets check out this support page.
Visitor Tracking Stopped Working
Hi! We have a Basic Plan of SalesIQ on www.3dcadvegra.com The Visitor Tracking stoped working on 4th of september. We have like 2k visitors/mo so the limit is not excedeed. Also, I verified the visitors tracking code in the website source file and is fine. The live chat works fine In the attached file, salesiq33, I am on the website but shows no visitator. Thanks!
Building a dynamic scheduling assistant with Zobot!
We received requirement for a bot that can dynamically generate date-time slots which do not overlap existing event timings in Google Calendar ie., if a slot is booked then it will fade away from the time-slot widget. Bot Requirements: A bot that can: Construct dynamic non overlapping date-time slots Exclude a specific date or week days while generating the slots What does this Zobot do ? When a visitor lands on the site, the bot displays a welcome message and asks for the visitor's name
live chat
Is there any feature or api available so that i can chat with visitor within my site without logging in zohdesk dashboard.
Stretched Image Error in Zia Skills
The Zia skills Image was Stretched And Image aspect radio not maintained. I attached a bot reply Stretched image message and Original Image.
How can I get Bot to respond based on Customer's Response ?
I am trying to add a bot to my website where before ending the script I want to ask customer if he needs help with anything else. The input type options I am trigerring are YES & NO. I want Zobot to End the chat if the answer is NO, else forward to the chat agent. It's not working, how to do it ? This is the code I have in the context handler. if(!answers.containsKey("morehelp")) { question = {"name":"morehelp","replies":{"Thanks for booking a meeting with us","I have forwarded your request to Sid
Zobot forward to a different department
I am setting up a bot using Zobot -> SalesIQ Scripting. I know that I can use response.put("action","forward"); // This will forward to an agent in the department that the customer selected. However is there a way to have the bot forward the customer to a different department?
Zobot follow-up messages
Hi, I'd like to add a feature to my Zobot which would allow the bot to send a second message to the user after a certain period of time. For example, we would display the user with a phone number to call in to. After say 5 minutes, if the user is still on our site, we would want to follow up with something like "Now not a good time? Do you want to schedule a call for a later date?" Is this possible with Deluge?
Schedule a call and push visitor data to Zoho CRM with Zobot!
One of Zoho SalesIQ's huge milestones has been the Zobot that was designed to better website visitor interaction, to take over the place of the stereotypical bots and to become the do-gooder when all your operators are busy. This section will majorly focus on providing customers from different business streams with custom bot scripts that they can use for their websites. The post will throw light on a bot that was scripted on Deluge. What integrations have been accommodated in this bot? Google Calendar-
Vector file for custom widget icon
Hi, does SalesIQ front end widget support any type of vector files for the widget icon? I am trying to upload an image file, but can't get a crisp quality in png. Any suggestions?
I need a bot that fills one custom field
When the visitor opens a new chat, a ticket 1111 (for example) is created at my Zoho Desk. Well, after that, the chat opened pops with my bot. I want the bot to ask "Hello, what brings you here today?" and offer the following options of answers: "Bug", "Sugestion","Question". After the visitor selects one of the options, one human agent picks the chat and continue it. The deal here is that I want the field "Type" at ticket 1111 at my Ticket module (in zoho desk) to be filled with the answer the
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