Link Zoho Social so I can publish to a Facebook Group page?
We are rebranding so over the holidays I need to revise my Zoho Social links. As we're all moving under the one brand, I've had to create a group within a page. I want to publish some content on the Facebook page, and some content on the Facebook group (that's set to private). Does anyone know if this is possible?
Post Approval option
Hello Zoho, Our company really liked the post approval option of plannable. We have one member of our team that writes the post in Spanish, and the other translates it into English. However, the post goes through in Spanish if one member does not translate the post in time. Therefore, the approval option on the calendar would be very super helpful, as one member can approve the posts and see which days are already calendered and approved. The drafts section doesn't quite cut it, because you can't
Marketing Hubs Smart URLs (custom domain) use for URL shortening in Social posts
I bought a domain just for marketing hub's Smart URL. It would be great if we could use a custom domain (perhaps even the smart URL from Marketing Hub) for Social URL shortening. Possible? Thanks!
Feature Request: Bulk schedule social posts according to Queue
A really nice feature would be to provide a way to bulk schedule social posts according to the queue I've set up. Perhaps if the date field contains an asterisk, the post is scheduled for the next queue slot after the previous post.
My Instagram account keeps disconnecting
I connected my Instagram to Zoho Social. A few minutes later, it says I need to reconnect it. I try reconnecting it and it does the same thing. I've even tried disconnecting the account and reconnecting it but still the same thing.
After changing Instagram's password the account won't reconnect.
We had to change our business Instagram password so we needed to reconnect Zoho to instagram. It brought me to the page to reconnect, I logged in, allowed the permissions and then an error popped up asking if i was sure this was for the same business brand. Disconnected Instagram to reconnect fully and it will not allow it. Pop-up says to wait while it loads, then brings me back to the social channels page and asks if i want to connect instagram.
Publish posts to Facebook Groups straight from Zoho Social!
Facebook Groups are great spaces to set up community activities and discuss shared interests. It's no wonder that many brands actively use it as a platform to collaborate on ideas and utilize it for engaging audiences. Unlike Facebook Pages which are public-facing, Groups can be a private space to have discussions, source ideas, and get feedback on brand activities. You can create Facebook Groups with your loyal customers, or even bring your team together to collaborate on projects by choosing to
Zoho Social Reports
Hello, would you happen to know why I get this error message on the Reports section of Zoho Social?
CRM Integration Does Not Show
Hi, Im trieyng to conect my leads from facebook with my CRM and Social but in my social page does not show the option
How to delete a Social Portal?
My Problem: I have from a earlier test a Portal A that the new CRM has connected to. But I have a second Portal that I now use with an Zoho One CRm Trial and I like to connect to the new one. How can I delete completely the old Portal so CRM will connect to the new Portal B? Thanks for helping. Uwe
add 2 pages from facebook
can we add 2 pages from Facebook and 2 from Instagram because our brand has more than one page in same platform
Instagram Posts
For the past few days all my Instragram posts I am scheduling are failing? Why is this?
RSS Feeds
Newbie. Where do I setup the RSS feeds to obtain content for posts?
Local Zoho expert - NYC
I'm looking for a someone local in NYC to help me with my CRM/campaigns/Email etc. Anyone know of an expert?
Bulk Scheduling Problem - CSV file fails if there is a line break
In testing out the bulk scheduling, we encountered a problem where CSV files with a line break in the content would cause the bulk schedule to fail. Line breaks are essential. Is this being fixed?
Can't schedule posts on Android App
Hi, Struggling to schedule posts on the Android App.... tried a custom schedule & SmatQ and neither are scheduling posts shared to ZSocial... no errors.... nothing happens. Posting now works OK from the app. Thanks for your help. Rgds Jon
instagram posts are not being published
Scheduled instagram posts are not being published. The error that appears suggests trying to post 5 minutes later
Can't post on Instagram
Scheduled instagram posts are not being published. The error that appears suggests trying to post 5 minutes later
Automated Posts, Integrate Zapier?
Hi all. I am doing social media for a Blog and I was asking myself: "Is there a way to generate automatic ways to post new blogposts?" Can one integrate Zapier to Zoho Socials? Thank you for your Help!
Can't post on Instagram
Hi all, we're using Zoho for almost 1 year now and suddenly we're facing a problem with one account: we post on Instragram, the platform sends back the usual message "yey, we're live" (or smth), but the post is not published. Happened every single time with that particular account. Any help, please? Ty
ZohoOne user - Can't schedule social media posts
We recently upgraded to ZohoOne with 30+ users. When I head to the scheduled posts tab in Zoho Social, I get this message: You can't schedule any new posts since you're currently on the Social Lite Plan. Upgrade now to start scheduling posts again, or check out all our Pricing plans.
Facebook Group Integration
Hi, My FB Page is an admin of Facebook Group and want also to use Zoho Social when schedule a post. Is this possible?
Expand time range- Reports and Analytics
Hello, I have activated a demo of the professional plan and I would like to extend the time interval of the analysis. Is it possible to go beyond 3 months? I would like to analyze at least 6 months of activity on my client's social pages. Thanks
Not able to post on Instagram, Account already connected
I have done already connected Instagram page, but not able to connect it.
zShare button takes me to Social Splash page not publishing
I access Zoho Social through my Zoho One subscription. I am using Firefox for Windows 10. I have the Zoho Social extension installed. When I click on the zShare button at the bottom of a photo I want to share it takes me to the general information page about the product and not the publishing page (see attached screen grab). This is despite me having my Zoho Social Dashboard open at the time in another tab. Can anyone help me with this? TK
Instagram: Best Time to Post is not working
I like seeing the data from my different pages. My Facebook and Twitter account show the "best time to post" but Instagram shows little to no data in that section. Is there a setting I can update to increase the data received? I know I am getting engagement with likes, but they are not reporting at all on Instagram. They are not even showing up in my notifications section.
I can't post to instagram
Ever since I subscribed to Zoho, I can no longer post to instagram from my phone. Please help.
Instagram
I have all social channels connected including Instagram but it is not posting to Instagram when i schedule a post. Help? corppromo2019@zoho.com
I am on the standard plan, can I schedule regular posts
Watching the webinar at the 4:31 mark and she is showing how to schedule posts for different days of the week on a regular schedule. Can I do this on the standard plan?
URL shortener not working
I have it setup, been using it for about 1.5 months and it hasn't worked since yesterday afternoon Example Gif: https://gyazo.com/aca08dbc545acb5e2968483b59bede14
Twitter DM Request Notifications
Currently from what I can tell Zoho social doesn't notify you of a Direct Message request on Twitter. To me this almost defeats the purpose of this feature. Are there plans, or is there a way to activate notifications of DM requests on Twitter? If not, are there plans to incorporate notifications of a DM request? If so, is there an ETA? Thank You.
Zoho rejecting Instagram business account?
I tried switching to personal then back to business, disconnecting and reconnecting, logging in and out of both Instagram and Zoho, and I keep getting the error message when I try to authenticate. Does the account need to be verified as well as a business account?
zoho social + crm
hola compre la version de zoho social y ahora quiero anezar crm pero no encuentro como hacerlo , claro de crm a social si lo hay pero de social a crm no existe?
Instagram business profile
My Instagram account is already switched to business profile but zoho is showing that my account unable to switch business profile. Please solve this problem as soon as possible.
Video upload for LinkedIn and Instagram is finally here!
Hey everyone! We hope that 2019 has treated you better than ever with all the new features we rolled out a few weeks back. So, sit back and hold tight because we've got some more great news for you. I'm thrilled to share that video upload for LinkedIn and Instagram is finally here on Zoho Social! This is going to make things a LOT easier for you as a Zoho Social user. Forget the days where you had to upload videos natively to social channels when you're publishing a post. All that's in the past
duplicating draft posts?
It seems that one single post might contain symbols such as @ or # that might now work across all social media platforms, or linked in won't accept more than one photo. With that issue being my main concern, is it possible to create a post in drafts that I can duplicate and modify to suite each social media platform without having to essentially recreate every post from scratch?
posting with pictures asking for different sizes
What is the best setting or settings to take pictures . Each socail media ask for different sizes . I had hope that a service like this wold make it les time consuming . Is there a way so i can use 1 size picture for inst fb and twit or any advise on this matter ? thanks
Acesso a clientes no Zoho Social
Tenho 3 contas no zoro social e não consigo adicionar clientes a conta. Sempre que tento ele diz q meu numero de licenesas de usuarios esta no maximo. Porem minha intenção n e adicionar um colaborador apenas um cliente para que ele possa auditar e colaborar com a produção de material e as publicações agendadas. Antes deu licenciar o ZOHO eu consegui depois que fiz a upgrade do ZOHO ONE não consigo mias.O que outras pessoas estão dizendo
Problems with LinkedIn
We've been doing regular posts to Linkedin and company and my profile page all look ok and can be accessed via ZohoSocial. However, a new set of scheduled posts is failing to update the linkedIn pages, but still works with Facebook, GMB, etc. I was going to disconnect and reconnect, but it says all my scheduled posts will be lost (I have about 12 scheduled). The attached error message is received. Before I do anything thought I'd ask. Can anyone help? Thanks Richard
Not Able to Invite Team Members and they are not getting Invitation
Hi, I purchased few days ago Social Media Marketing Plan for 1 Brand and Two members. I am not able to invite another team member to this account. This is very unfair Already wasted so many days without my content writer. Even I am not able to find any direct contact option. Please solve this problem asap. Thanks
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