Zoho Social Calendar
Hello, Can I access the zoho social monthly calendar on my phone app? I can't seem to access it there. I can only access it on my desktop. This is frustrating since I can't see the order of scheduled posts on my phone when I'm not at my desktop.
Help with Social Bulk Scheduler for Twitter please?
I continue to receive an error that my Excel spreadsheet isn't formatted correctly for date and time, though I used the sample.csv and simply changed the dates (and of course the text column contents). I've tried both CSV and XLSX formats, forcing a leading zero (for example, '06/27/2017) and not forcing it. I've tried 12-hour clock time and 24-hour clock time. Still the same "here's why" error and "Error: Please specify dates in this format: MM/DD/YYYY HH:MM. For example, for July 5, 2016, 1:45
Unable to access Instagram
Hi I am unable to log into instagram since Zoho is asking to log in through FB to connect to insta. I do not have a facebook profile / account. How to log into Instagram using insta username and password only and nothing with fb
Twitter not posting
getting the following error, Your account has been temporarily blocked from publishing by Twitter. Try logging in again to your account and follow the steps mentioned for account verification." Logged out and in both on twitter and from zoho, reconnected
instagram direct message
is it possible to check and reply Instagram direct messages?
Facebook and LinkedIn tagging is here on Zoho Social!
Hey everyone! Here comes one of the most awaited features on Zoho Social.. We now support tagging for Facebook and LinkedIn posts! You can now @ mention or tag Facebook and LinkedIn pages in your posts, besides being able to tag Twitter and Instagram Profiles. To tag or @mention Facebook and Linkedin Pages on Zoho Social, use the '@' symbol followed by the name of the Facebook Page. The New Post box will display matching profile suggestions for you to choose the right one. Select the correct username
LinkedIn Metrics Measurement
When I compare my "Page Views" on Zoho - they do not match up with what is on Linkedin Performance Summary - how are these being measured?
Allow more than 10 hashtag groups + number of posts per hashtag
Hello, I think hashtag groups is a really useful feature, as it allows to recall multiple groups of hashtag depending on the topics in the post. Please take into account the possibility to extend this feature to more than 10 groups. Plus: when choosing
Edit images on Zoho Social
Hello customers, We're here to talk to you about an exciting update for Zoho Social that will make your social media posting a breeze. We know how much of an inconvenience it is to make last-minute changes to an image that you want to post or to resize
Compulsory field not showing while mapping linkedin lead form
Hi, I'm trying to map the fields of my LinkedIn lead form to Zoho Social. I can find all of them but one. The field type is the same as another one that is showing correctly. Need some help here please. Thank you
Instagram Visiual Planner
Hello, I am loving the new updates with Zoho Social, especially the Canva integration. Is Zoho planning to offer the Instagram Visual Planner where you can preview what posts will look like on your timeline grid view before posting? There are many programs
All of my scheduled posts are gone
I logged in this morning to find my scheduled posts list and calendar empty. It's been a couple of days since I logged in and I see that posts have been published through yesterday so I'm not sure if this is a glitch or if my posts are actually gone.
Zoho Social now supports publishing on LinkedIn and Google+ Profiles!
Hello everyone! This is Elizabeth. I recently joined the Zoho Social team as a content writer :) Just a few days in, and I already have some thrilling news to share with you all. We know that you've been waiting for this moment eagerly. And, it's finally here! Zoho Social now supports publishing on LinkedIn and Google+ profiles. This is in addition to managing your Facebook Page, Google+ Page, LinkedIn Company Page, Twitter Profile, and Instagram Profile. Yay! So, what does this mean for you? As
Zoho Social Losing Scheduled Posts
It started a few months ago where a scheduled post would come up missing here and there. At first I thought it was me when I was scheduling because I do schedule a bunch all at once. So I became extra vigilant on double-checking my lists to the point of printing the Zoho scheduled list. I scheduled a weeks worth of posts yesterday and this morning went in and Zoho had lost a full weeks worth of Instagram posts for one of my brands!? I've been so paranoid about it, I went back in and checked it again
visualizzazione lato cliente
nella visualizzazione post (pubblicati, pianificati, bozza, ecc) lato cliente l'unica disponibile è quella a colonna unica in ordine cronologico (in allegato) oppure è possibile una visualizzazione di tipo "calendario"? stiamo testando la piattaforma
Zoho Social Reports comparing previous years, Q1, Q2, Q3,Q4, last 6 months etc
When you manage a large number of accounts as Agency you need to share reports with customer for longer periods than actual ones at Zoho Social
Linkedin: when Zoho Social is going serious with it?
Hi, it's been said in the past that Linkedin related features in Zoho Social were well behind those of other social networks because of limitations imposed by the platform. Now that we see around my tools (take taplio.com) frankly outpacing ZSocial on
How do we see data coming from paid traffic?
I want to see number of messages, comments coming from my ads on facebook and instagram. Currently, Zoho Social only shows engagement data for organic. Also, how do I see number of messages I am receiving? In Z Social, there's a card that shows connections
Zoho Scheduler Glitch
I used to be able to drag and drop content items from my file folder to the zoho scheduler. that isn't working. Even when I try using the "attach" icon, the png isn't loading. I have to log off and log back in between each post I'm scheduling and it is
Malware Notice: Twitter and LinkedIn posts
All of our posts dating back several weeks are changing links to unsafe! i.e. the following on Linkedin: https://www.linkedin.com/redir/general-malware-page?url=https%3A%2F%2Fzurl%2eco%2FfZBS Is there anything in the works to fix this and will we have to go back and adjust all links manually for past posts?
Evergreen Content
It would be great to be able to manage posts evergreen with special queues with recycling of posts
Can I connect more then one LinkedIn page
The reason I ask is I have a company page and also a showcase page. But I can only connect one page.
Adding a lead to CRM
Hello, When i click on add a lead to CRM, i get some basic info that i need to fill which is ok as per attached. However i need to add more info that are specific to this lead. Is there a way to link some CRM fields to this add a lead form in social?
Zoho Social won't let me send a post for approval
I'm an admin user in Zoho Social, I'm trying to set-up an approval workflow but Zoho Social does not allow me to do it. It prompts me to directly schedule/post it or send it to draft.
Can't connect client's IG biz account
Been using Zoho for a few months now, and all of a sudden, my client's IG account won't connect, even though I've got her set up with a business account. I keep getting the error: You haven't switched to a Business Profile yet. Only Business Profiles can directly publish to Instagram. Is this a glitch within Zoho? Or IG?
Multiple Twitter accounts?
Do you know if from Zoho Social you can manage multiple Twitter accounts at the same time? we want to post a message in multiple accounts, trill programs, have metrics and other useful tools for a CM
Introducing Design On Canva button on Zoho Social!
Hello everyone! We are excited to announce that we have integrated Canva with Zoho Social—our newest feature which now brings the design aspect to Zoho Social. Canva is a graphic design app used by marketers around the world, and merging this tool with
Instagram not linking
Okay, so I am doing social media managing for someone. They have made me a full admin on their FB page which is a business page, I have logged into my FB page (which is a personal page) and have connected their business page to their Insta. I have also
Cannot connect to my Instagram
Hi there, i am trying to connect/authorize my Instagram account so i can publish/schedule for both Facebook and Instagram from Zoho Social. I am getting an error, noting that, i am logged in to Facebook as Admin, Logged in to Instagram (Bussiness account) and both accounts are already connected. Am i missing anything? Error attached.
Facebook Personal Profiles?????
My business requires Posting to Facebook Personal Profiles? Is Zoho currently working on allowing posting to a Facebook Personal Profile?
ZOHO SOCIAL - BATCH APPROVAL ON POSTS
Please tell me that Zoho Social offers the ability for admins or approvers to batch approve.. or select and approve a bunch of posts at the same time. I have looked through all of the documentation.. and I can not find any mention of bulk approvals. We
Monitor Facebook Ad Posts
Is there a way I can monitor comments coming in on my Facebook ads?
Can't change my 'home' country
Opened my Zoho social account in one country - clearly used my IP address and now I can't pay on my home currency. UK business but stuck on AUS version of site and billing. Can you please help?
Zoho Social managing social media paid ads
It would be the greatest feature of this year if Zoho Social add managing social media paid ads
how to stop auto responders to Instagram messages?
I have a problem that if we are tagged in an Instagram post or a story, then that is seen as a message - which is all fine however - an autoresponder is then sending a reply to the person that tagged us saying "please send a text message" - which I assume
If I close my Zoho account, will my zurl.co shortened links stop working?
If I close my Zoho account, will my zurl.co shortened links stop working?
Double posts appearing on Facebook page
Just started testing Zoho Social. I'm getting duplicates of posts on our company's Facebook page. They are not exactly identical - one contains a shortened URL, and one contains the full URL of the linked content. They are otherwise the same and I've
Image cropping in Zoho Social won't save
Hi there, we use Zoho Social and frequently crop photos with the in-app editing feature. For the past couple of days, the image will crop, but it will not save. When you hit save, it just cycles over and over and doesn't complete. If it matters, I am
Zia - Generative AI for publishing posts in Zoho Social
Generative AI is a type of Artificial Intelligence that uses existing content to create new content in the form of text, video, audio, or images by processing a large volume of data. It can be used to create blogs, social media posts, and emails, or to
Two post engagement rates given on Zoho
I'm looking at my page's engagement rate and I'm confused. Under "posts and engagement" and then Top posts, Zoho gives the engagement rate. Sometimes it's under 1%. But then when I go into the same post and to stats it might say 9,39%. What's the difference
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