Unable to post most than 4 images
Hello, I am unable to add more than 4 images to a post. Only Facebook and Instagram are selected. Is this a new change? We used to be able to add up to 10.
multiple LinkedIn accounts
Hello, Is there anyway to add Multiple LinkedIn accounts?
Strategy Tool & Caption Library
I've NOT seen any SM scheduler strategize/planning tool. A lot of content is repurposed from blogs/emails, so I have a worksheet that plans out my quarterly content and directs my team to the content so they can break it up for SM. I also dump my draft
I keep getting this message for all social media accounts "It looks like you haven't authenticated your LinkedIn account yet."
Help! I am trying to add more brands to my social account (yes I upgraded them so I have more ) I keep getting this message for all social media accounts "It looks like you haven't authenticated your LinkedIn account yet." IT also says this for Facebook
Instagram carousel post with multiple videos?
Hello from Munich, How do I add a multi-video Instagram carousel post using Zoho Social? Is it only possible with pictures? In the past I've used planoly where it works. Thank you in advance and best regards, Boris
Stories Created
Under the insights on individual posts, it has something called Stories Created. I thought it was people that shared the post as a story but it seems rather high for that. What is it?
Instagram's Brand Health not updating
Hi, I have a question because INSTAGRAM's Brand Health is not updating. it is still the same for the past few weeks, please let me know if there are any issues and what trouble shooting steps that need to get done. Thanks
1 Brand with 2 google my business.
I need to integrate my 2 GMB accounts (it is the same brand - 2 different locations). Can you help me please
multiple facebook pages for multiple locations
Hello, So I have multiple facebook pages for 1 company for the different branches is there a way to manage them all from zoho at once? Many Thanks, Gordon
Connect multiple company profiles for LinkedIn (or other networks)
Is it possible to connect multiple company profiles on LinkedIn (or other networks) on the same account? I know I can create a new brand, but they're actually part of the same brand, so that would be ideal.
Build ChatGPT into the composer for creating drafts
A little bit like what Zoho Writer has done. Build ChatGPT generative text into the composer so that draft posts can be created quickly.
Inviting client to setup brand and more
Hello, There are two most critical functions which must be added in Zoho Social for Agency. Invite user/client to setup brand and link social media. As a agency we tell our clients, we don't want your social media credentials to manage your account. Then
LinkedIn scheduled posts appearing as posted in ZC... scared the life of out me😂
As it says in the title. I've just scheduled a LinkedIn post on LinkedIn and it's appeared in the posted area of Zoho Social. Attached some screen grabs.
LinkedIn Personal Profile Connections Disappeared
We have several clients who we post for on both their LinkedIn Company Page and Personal Profile. Today (March 27, 2023), we got an error that the "token" wasn't connected. The option to add the personal profiles also appears gone from the clients' menus.
Can I view my Instagram page layout after I schedule posts?
As I schedule posts for my IG page, I need to see how the whole page will look. How can I view the page as it would appear on IG?
Can I copy a previous post in Zoho Social in order to create new one or repeat the post?
After posting on several social media channels, I wanted to create a different version of the same post. Is there a way to copy the previous post, edit and publish?
Connect multiple Facebook ad accounts to Zoho Social
Hi there. I'm doing the Facebook Ads and Zoho Social integration to automate the leads that come from Potential Customer campaigns on Facebook to Zoho CRM. I have a company (1 fanpage, 1 brand), but within the business or brand on Facebook, I manage several
Need quarterly, 2x a month, every two months, and yearly, every 2 year etc posts
currently one can repeat posts weekly or monthly. Please extend more options to quarterly, 2x a month, every two months, and yearly, every 2 year etc posts as well as post 1st saturday, last saturday, 2nd tuesday, etc. Please use either google/zoho calendar repeat feature to find all possible options for repeats this iwill be incredibly helpful for holiday posts, and also to space out repeated content so it does't look so.....repeated.
Introducing Social eWidget for Zoho Mail, cross-brand posting and other enhancements in Zoho Social
Hello everyone, We've come up with some new updates for Zoho Social and can't wait for you to try them out. Let's take a look at what we're rolled out. Zoho Social eWidget for Zoho Mail If you've received an email from a contact or prospect, you can now
posting to multiple brands
Hi, is there a way to post across multiple brands at the same time? My company has multiple social media accounts set up under different brands. Some of the content that we publish gets published across all platforms, and it is inconvenient to have to post to each brand separately. Thanks!
Link shortener leading to incorrect web page view
Hi, I'm using the link shortener in Zoho Social for social media posts. The link that is being shortened is supposed to lead to a marketplace site for which I have filtered the view by region. When I copy and paste the link Zoho Social, save the post,
Unable to respond to posts from Facebook Group in Zoho Social
Hi, we're trying to respond to a post that a user made in our facebook group, but we can't find the appropriate feature. We have connected our facebook page to Zoho social and we see a post from a user on the page. When we go to "Post Details", I see
Support for Mastodon
Would like to see support for posting to Mastodon in Zoho Social application
Bulk Scheduling - Links in Text
I see from the help docs that bulk scheduling with a spreadsheet allows for inserting a link in a separate column. My question is do links and/or @ mentions work in the text field/column? For example if I paste this into the text column of a spreadsheet
Zoho Social not Posting to LinkedIn Company page & Twitter
Currently, Zoho Social is not posting to LinkedIn company pages and Twitter. is someone looking into this? How long before it is back up?
Youtube shorts
Hi, I recently paid for the marketing plus option in order to be able to post shorts but it still seems that I am unable to, please advise on how I can schedule and post youtube shorts.
How do I post to youtube shorts?
It doesn't show an option to select youtube shorts so how do I make sure my video uploads to youtube shorts and not standard youtube?
Enhanced Media Library and Bulk Posts Export on Zoho Social
Hey everyone, With the new updates to Zoho Social, you can make your social media interaction more interesting and easily share your content plan. Enhanced Media Library The Media Library feature now lets you access platforms such as Pixabay, Pexels,
Updates regarding Twitter API support for Zoho Social
Hey everyone, Twitter recently announced that they'll discontinue free access to the Twitter API V2 and 1.1 starting February 9 and replace that with a paid basic tier. It has now been extended till February 13th. This is to prevent scammers and opinion
Stickers on Image Editor
Is there any way to add a custom sticker to the image editor? It's a nice option, but I'd love it if I could upload a few of my own that I could use, rather than just the provided ones. Thanks!
I Can't Reconnect to Facebook Page
I Am trying to reconnect my Facebook Account. I'm not sure why it got disconnected. I resubmitted the permissions page and checked off all the permissions but when I submitted it I received an error message. Now everytime I try to reconnect I am not getting
issue uploading a video (uh oh etc...)
Hello, I'm faced to an issue. I couldn't upload a video to post using zoho social. Error message is the same as for other users (uh oh etc...) without showing where this issue come from. File is good in every aspects of this : https://help.zoho.com/portal/en/kb/social/faqs/media-and-link-attachments/articles/can-i-publish-posts-with-videos-from-zoho-social
Unable to connect messenger in Zoho with IG
I have followed the instructions: Follow the steps below before getting started with Instagram DM on Zoho Social. Go to your Instagram Business Profile on your mobile app and head over to Settings. Now click on Privacy followed by Messages. Under Connected
zoho social email invite can not work
i sent email email invite from zoho social to other users to join my zoho social portal and received the email from the test account, but can not accept the invite, it always shows “Oops! We can't find any invites matching this email address. Please try
Zoho Social - Koo App integration
Is there an integration available between Koo App and Zoho Social for various functions such as social media sharing and listening, adding / removing followers, following hashtags etc? If not, is it on the roadmap, and when is the expected release?
Connecting A Instagram Account to Zoho Social
Is there any way to connect an Instagram account without going through Facebook? My client hasn't got their Instagram connected to their Facebook page and cant connect it as they don't own the Facebook page, it was created for them by somebody else and they are having problems getting ownership of the Facebook page. Thanks in advance
Is it possible to @mention personal LinkedIn profiles?
So far, it seems that I can only mention companies and organisations. Am I doing it wrong or is this currently impossible?
Facebook Page Post Scheduled in Zoho not showing under scheduled posts in Facebook
The Facebook page posts I've scheduled in Zoho are not showing in Facebook under the page's scheduled posts. I normally boost all scheduled posts for the month at the same time, but since the Zoho scheduled posts are not showing in Facebook's scheduled
Notes on Calendar for Zoho Social
Hello, I would like to use the calendar in Zoho Social to pin a note/write a note to remind me of a to-do like manually publish a reel since zoho social can't do reels. Is there a feature similar to this that I can use? Thanks! Alisa
Preview of Facebook URL -- Discrepancy between Zoho Social and Desktop Applications
When you try to paste a Facebook URL (Video or Album), applications like WA (WhatsApp) desktop are able to show a simple preview. However Zoho Social's preview says Login/Signup (as preview response from FB Server). I guess this is because WA could be
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