Tiktok
When will Tiktok be added to the Zoho Social Platform?
Despite pre-converting a video to Twitter compatible format, Zoho Social refuses to accept
This web site (https://webservice.online-convert.com/convert-for-twitter) is for the sole purpose of converting a non compatible video for Twitter into a compatible one. However even after running a video through this web service Zoho Social refuses to
We couldn't fetch contact information for this Instagram user - Why not?
I just signed up for Zoho Social and it imported Instagram DMs but the sender's profiles are not clickable and I don't receive any information about them. I get this message: We couldn't fetch contact information for this Instagram user. It's for every
Token Expired?
Hi, Sorry for a fairly basic question, but I don't know what "tokens" are. My company's Facebook account has been disconnected from Zoho Social and it says it's because "Token expired. Admin needs to reconnect network." How do I reconnect? Thanks!
In Zoho Social Accounts Disconnecting Randomly
Over the last week, In Zoho Social, our social media accounts that are connected (Facebook and Instagram) keep disconnecting. The error says "Token expired. Admin needs to reconnect network." As an admin I've reconnected several times in the last week.
Multiple photos in an Instagram post
I would like to be able to schedule out multiple image posts to instagram and have it push the content to my phone. I understand that the api does not allow direct publishing. Try out Buffer and see how they do it. You can just send me a notification
Cannot "Sort by" Twitter posts in Zoho Social
Hi everyone, When I select the Twitter account and go to the Posts section in Zoho Social, I cannot "sort by" the posts as the button doesn't appear. This is happening accross 2 different brands and only with Twitter. Any way that can be fixed ?
Is there a way to schedule more than 350 at once?
I laid out a ton of posts in multiple spreadsheets and quickly hit my head on the 350 limit. Is there a way to enlarge the queue size so I can schedule more now?
Twitter Video Go-Live Notification remains without getting auto-dismissed
While the other posting notifications gets auto-closed after a while this particular Twitter Video Go-Live Notification remains without getting auto-closed till the user manually dismisses the same.
Why is CTRL+Z (Undo) and CTRL+Y (Redo) being blocked and/or overridden in Zoho Social textboxes?
When we type a long content it is necessary for the basic text editor shortcuts like CTRL+Z (for Undo) and CTRL+Y (redo). Not sure why Zoho Social has blocked and/or oroverriden these keyboard accelerators!
Keep 'New Post' Dialog Open
It would be great if there is an option to keep the 'New Post' dialog open after posting to selected social networks are completed. That way when there are of networks and only a few were selected to send a post and the same set has to be used for subsequent
Frequently used hashtags
It would be useful to see a list of and easily click to add hashtags to a post that we have used historically. It would help speed up the posting process and help us consistently post to the same tags. Maybe as a list that gets filtered as you type
How to restart repeated posts?
I had a set of posts scheduled to repeat monthly, but the maximum time I was able to set this up for was 6 months. It's now been 6 months - how can I repeat those posts again for another 6 months (or preferably, indefinitely)?
Provide an option to mute an audio track in the enclosed video
There should be an option to mute the audio track when uploading through Zoho Social something similar to what https://webservice.online-convert.com/convert-for-twitter provides This will help avoid copyright infringements (inadvertently introduced)
Admin on Facebook accounts but Zoho won't let me add as a brand
I am admin on a number of Facebook and Instagram accounts. I signed up for an additional brand on Zoho with the intention of using the platform to manage additional ones. But when I try to add the FB page it doesn't show up. Zoho indicates I am not
wordpress - blog integration
HI, Any idea if and when wordpress integration would happen? Thanks
Bug in Zoho Social Despite having a compliant video for Twitter
I have a media which failed initially. Then used a service called Online-Convert here to get the same in Twitter compliant format. Even after that Zoho Social refuses to accept the video citing non-compliance. However the same went through without hassles
Instagram DM and Alt Text on Zoho Social
Hello everyone! We're back with some exciting updates. Yes, you read that title right—Instagram DM and Alt Text is here for Zoho Social! Using Instagram DM on Zoho Social You can now discover your ideal followers, step up your networking game, and manage and
IDEA: Ability to Re-post a previous post.
It would be great to b able to go back through posts and click a "Repost" button and al the post details popup including image. It would allow you to quickly repost images from history which would be very beneficial
My ZOHO facebook posts go to "Photos" instead of posting to my main page.
I am new to ZOHO, and last week when I posted something on Facebook and Google My Business it only showed up as a photo. I wanted this to show up on my main page.
Auto-suggestion of Social Media Handles not appearing in Free Edition
In the Premium Trial, when we start typing @, immediately, Zoho Social shows multiple tabs one for each social media handle whereas in free version even when only one social network is selected the matching handles are not listed. The browser console
Multiple Images now available for Instagram Business via API - when in Zoho Social
Hello there! Posting multiple Images with Instagram Business account is available in the API for over three months now. Still no sign of this highly sought after functionality in Zoho Social. When is it coming? Proof for the claim? Here: https://dev
Is there a forever free plan? If yes how do i activate it?
I am at the begining stage of my business. For now i just want to use Zoho social to manage my accounts. I want to know how do i activate the free plan to use Zoho and its free services.
Set UTM source parameter for each social platform?
I see how you can set UTM parameters in Zoho Social to be applied to all posts. I would like to specify a different Source parameter that maps to each social platform. For example: For posts published on Facebook, UTM Source = Facebook But for posts
Unpublished posts
Why do some posts appear as "unpublished"? How to explain this and avoid this problem in the future? We are unable to manage our IG page for one of our brand (posts remain unpublished) and I cannot understand why. Thank you for the feedback
Zoho Social is not allowing me to post on my Instagram business profile
Zoho social is working with all my other social networks except for Instagram. Every time, I post it appears the notification: "Instagram Page: Uh oh! This post couldn't be published. Please try publishing after some time." Would you pls help us. T
Connect ZOHO social with Google Data Studio and download data from ZOHO social
Dear ZOHO team, I am writing this message to enquire about how to connect ZOHO social with Google data studio since our company would like to use Google data studio to generate reports. Is it a way to download data from ZOHO social? Best regards, Chris
Having more than one profile is a MUST these days, why is Zoho so limiting?
Here are metrics from some of the top brands in the world: Coca Cola Facebook Pages 70 Twitter Handles 35 Instagram Accounts 21 YouTube Channels 10 LinkedIn Accounts 2 Google Facebook Pages 57 Twitter Handles 93 Instagram Accounts 4 YouTube Channels
Change Custom Domain on Zoho Social for Agencies
Hello Guys/Gals, We are rebranding our product and need to change the portal's custom domain. How can we do this, I did not see an option to do so, just change the name and the 'slug'. Thanks.
Instagram Business Posting Error
Hello! We have been receiving the following error message when posting to Instagram on Zoho Social for the past two days (and on and off for the past week). We have successfully posted on Facebook and Twitter. Instagram Business Profile: Uh oh! This
Instagram Problem
Hello, I am finding that a few of our client's Instagram posts won't publish once scheduled. This has happened over the last few weeks but wasn't happening to those accounts prior to this Could someone help, please?
Failing to Publish Posts
We are a marketing agency that manages all digital marketing for several clients. We have noticed that a lot of our social posts have been failing to publish recently. We cannot find any pattern as to why they will not publish. We receive an email when
Zoho Social Lite functionality
Hello, With Zoho Desk I am aware that it comes with a free version of Zoho Social (Lite). I'm just wondering with Social Lite are you able to publish and schedule posts? Thanks
Does Zoho Social have a Hashtag Repository?
Is there currently a hashtag library in zoho social? I've been looking for this and haven't been able to locate one. If it doesn't exist, it would be a great resource to add. In planoly, the tool I use currently, they have a repository to store or save
Bulk Scheduling for Specific Networks
Hello, When uploading a bulk scheduler document to Zoho Social, I'd like to be able to indicate which posts go to which network within the spreadsheet. We don't post the same things (or with the same frequency) across all of our social networks and it looks like the only option to do this is to upload multiple bulk scheduling spreadsheets by social network instead of just one. It'd be nice to have the option to indicate which network a post is designated to within the spreadsheet. Is this in development
Can't publish posts
Hi, I'm trying to post on FB and IG but I keep receiving an error message every time, can someone help me, please? This is the message I see: Facebook Page: Uh oh! This post couldn't be published. Please try publishing after some time.Instagram Business
Send email notification when someone fill a Facebook Lead Form
Hello, is there a way to get an email notification when someone fill a Facebook Lead Form? I can see there's an option to send it directly to Zoho CRM. Anyway, I'd like to evaluate the contact before doing it, as some requests come from people who are
Cannot connect to Instagram or Facebook via Social Media
Zoho social. Is this common for Facebook and Meta to constantly break the API so that we have to reconfigure everything? I DO have admin rights to this page on Facebook.
Delete Facebook and Twitter Messages
Is there a way to delete Facebook and Twitter messages which have been responded to? I have even removed the messages from Facebook via the Facebook Business Manager and they still appear in Zoho Social. Thank you.
geolocation for Instagram posts
I think it is important to add geolocation to Instagram posting
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