Choose a SmartQ Slot within 8 or more days
Hello, I'm using the SmartQ Slot feature in order to post in the best days/hours. I use to program my posts in advance. Problem is: SmartQ Publishing option only gives the possibility to choose a slot within the next 7 days. Is there a way to "smartly"
Is there currently an issue connecting to Instagram?
All our clients' Instagram posts are getting errors, but when we post manually they're working fine. Is there a connection issue from Zoho today?
Can;t post to Instagram. Zoho says account is blocked but its fine on phone?
Hi I cant post to instagram anymore, Zoho Social says: Sorry, Your post failed due to following reason: Instagram seems to have blocked your account from publishing content. Request them to unblock your account and try again. But ive checked the account
How to engage FB customers directly in Zoho Social CONNECTIONS
There is an option in Zoho Social Connections that you can message your customer directly. You can message Twitter customers but can't to FB customers. How to engage with FB customers directly in the CONNECTION tab in Zoho Social?
What are the keyboard shortcuts?
Is there a list of keyboard shortcuts like to #QuickSend a message instead of scrolling down to find the 'Submit' button?
TikTok
When will Tiktok be added to the Zoho Social Platform?
Twitter Video Live/Error Confirmation does not go away by itself
I have an observation with regards to this confirmation message in Zoho Social. Unlike other messages which go away after a pre-set period this remains sticky and user has to click the (X) to close it regardless of the fact that appearance of another
Zoho SOCIAL integration in angular website
Hi, Please suggest a better way to integrate CRM AND SOCIAL in my angular website.
Lost scheduled posts
Hello - signed up for a trial period to get a feel for how Zoho works and I scheduled quite a few social posts. I've been downgraded to the free plan today and no longer can see my scheduled posts. Have I lost them? I didn't save any copies of the content
Leverage "Most Engaged" User Data in Zoho Social and CRM
Greetings! It is cool to see a list of "Most Engaged" in my Zoho Social Connections tab. If you take a closer look, however, how can you really leverage such information? Of course, you can click on a name and maybe drop them a word of thank you. But
Update on the Pinterest integration
Hello everybody, We have tried to keep our announcements limited to just important updates during this time. But seeing as we have gotten several requests for an integration with Pinterest over a period of time, we wanted to make this announcement to speak directly to our community. After receiving several requests for having Pinterest on the Zoho Social dashboard, we began early viability tests and began development work in early 2019 as the first set of efforts. After a couple of designs were in
Want to link to an Instagram Page but it keep taking me to Facebook to log in
Good Morning. Trying to link to an Instagram page, but it keeps taking me to Facebook to log in. Why?
How am I getting double posts to Twitter and Google My Business?
I get an error daily on my scheduled posts from Twitter that it could not post my "second" tweet because it already posted the first one (I only submit one) ...I also see double posts on Google My Business (that I have to remove the duplicate daily) Any
Posting to everything BUT instagram
Hi Zoho Team, This is the second time my posts stopped posting to insta and no resolution.... This happened right after I switched to the paid account. Everything is connected properly and I have disconnected / reconnected to try to fix this issue as I am losing $$ every time a post doesn't go out.. Please advise!!!
Create, Manage and Publish on Pinterest from Zoho Social
Hey everyone, Pinterest is our newest addition to the list of social channels that can be integrated with Zoho Social. With over 444 million users, Pinterest is one of the popular channels that people use to get inspired, share their ideas with the
Fetch Data
Can I Fetch or export Data used in analytics from zoho social?
Design wiht Canva
Do you have to purchase a subscription to Canva to use this feature if you have Zoho Social Premium, or is it included?
Second account for Twitter
I upgraded my account in Zoho One to include a second brand. It's been 24 hours and still not working. Since this is time sensitive for me, is there a way to add a second Twitter account to my brand? Similar to LinkedIn pages, etc.. Thank you!
Facebook 2 Brands
Im trying to manage 2 brands. I have successful linking the different pages on the 2 brands with Google business and Linkdin. However with Facebook and Instagram, I cannot see all my pages to link them with my brands. I can only add 1 of my pages. The
Track Your Social Media Channels with Zoho Social
The world that we live in today is being directed and operated by social media tools. Since these tools connect people across countries and continents, they are being used to maintain personal interactions, expand businesses, and stay in touch at every
did you stopped Repeat Posts from my standard plan? if yes I will end my subscription immediately
did you stopped Repeat Posts from my standard plan? if yes I will end my subscription immediately
Support for Whatsapp Groups
I would like to be able to manage my Whatsapp groups from within Zoho Social. It would save a lot of time if Zoho could add this feature.
Tag Clients on Facebook- Zoho Social
I need to be able to tag people on Facebook (such as our clients) and on Google+. Twitter, Instagram and LinkedIn works fine, but the fact that I have to go in and edit a Facebook post defeats the purpose of a social media management tool. Other than that everything is amazing!
automate posting (rss)
Hello, is there a way to post automatically iwhen a new article comes in via rss? I already added the feed to the content-library but I have to compose a posting by hand. This is what I want to automate, it would be great if the automation is feed specific.
Social Leads from Facebook and Twitter to CRM are useless for contact purposes or what I am missing?
Question: We have over 9000 FB leads and over 15000 Twitter leads. How do we send direct messages to them ? What are you using as a tool? Why have a lead if there is no way to communicate with them in bulk? 1. Our Zoho Social configured to capture
Number of Scheduled Posts
Is there a way to see how many scheduled posts are currently scheduled?
Performance Dashboards for Single posts
Is there any way of analysing how a single FB or Insta post is performing using Zoho Social Dashboards. Is it possible to also do this by hashtag or keywords. If we post multiple posts on Facebook in a single day, we would like to see how each post
Shuffle
Hi. Is there anyway of shuffling scheduled social media messages?
RSS Feed import for Posts
It would be great if we could import Articles from a RSS Feed and convert them automatically into Posts. Currently we have to use another tool in order to achieve that.
How can I contact leads from Zoho social
We are getting a bunch of leads from Zoho Social into our CRM but we aren't able to contact them for lack of phone numbers and/or emails. What is the best way that we are able to reach these leads?
Re-Authenticate Twitter without removing channel
My twitter account was recently locked and I was forced to change my password. That of course, stopped any scheduled posts from going out as expected. The problem I have is, there is no way in Zoho Social to re-authenticate the account, so we're forced to remove that channel entirely (losing all scheduled posts). This is the second time this has happened. Is there a way around this that I'm not seeing? I noticed another post from two years ago that there used to be a way to do this. https://help.zoho.com/portal/community/topic/twitter-disconnected
Any workaround for this limitations
Hi there, 1. Why Zoho Social doesn't have the option to generate leads from the following mediums: (Instagram,LinkedIn,GoogleMyBusiness)? 2. Why lead ads are integrated only for Facebook and Twitter. What about Instagram, LinkedIn, Google ads? 3. If
Im getting to the end of my tether...why is posting SO HARD!
Sorry rant incoming......I've about had it with Zoho Social...so many glitches, things dont work one minute, then they do, it's the most frustrating platform I've ever used. Why did I switch from HootSuite ( less options but at least it all worked) Just
Can I set up Lead Forms for a Facebook page or only a Facebook account?
When I try to set up Lead Form it wants my Facebook account but then doesn't use the Facebook page from my account that I'm looking to set up. How do I set up Lead Form for a business account?
Connect Zohodesk to Instagram - not possible
We have connected Zohodesk to Facebook without a problem. However, our Instagram account uses a different email/login which is NOT associated with any Facebook account. Whenever I try to connect (even a different brand) to Instagram it brings up the Facebook
Admin Can't View Other Users' Scheduled Posts
In both the scheduled posts tab and the calendar tab, I can only see my own posts. This is extremely problematic. Is there a setting I need to change? Or is this a known issue? Thanks
Doesn't sync leads with zoho social
Hello, we have problems with the synchronization of the forms of facebook ads with zoho social, when we connect Zoho with Facebook ads it imports the leads correctly but when a day passes the leads that arrive on Facebook are not synchronized with Z
Facebook Group Integration
I have a Facebook Group linked to my Zoho account! Later, when I post to the group using Zoho, it has been messing up my posts. You're wondering how? When it posts through Zoho, it says error with any link I post, but the link works fine on the linked
Custom Reports - Adding Items Rearranges Entire Grid
The custom reports feature is terrible. You can't lock anything into where you want it to be. It takes ages to move tiles to where you want them to be and if you add something after you've got it the way you want it, it adds the new tile to the top and
Unable to post to Facebook
Posts are not posting on Facebook - appearing on other social platforms
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