Zoho Social support for Facebook's new pages experience
The new page experience seems to be a permanent change to Facebook Pages. It has made it impossible for me to add Facebook Page or Instagram to my Zoho Social channels. Will there be any updates to the app to work with the new Meta Business Suite? Is
How does Zoho Social handle the separation between likes and follows on Facebook
I noticed going through daily reporting that sometimes the likes+dislikes are not the same as the change in likes reported. Is this due to the separation of likes and follows in Facebook metrics?
update permissions on tiktok not working
I have updated our permissions a few times, still keeps asking me. Thoughts?
What happens to my Published Posts if I cancel my account?
What happens to my Published Posts if I decide to cancel my account to move to another provider? I seem to remember that when I left semrush social, all the post published by that server were deleted from my platforms. Does zoho social do this as well?
Live Stream not showing Twitter notifications
Hi, I'm not seeing any notifications for Twitter in my Live Stream... I have 'Me' selected in the Twitter section of the Notification settings. Have I missed anything? Also, I can't select myself to receive Instagram Messages in the notification settings.
Posting to a Facebook group as a Facebook page
I haven't seen any recent posts here about this, so don't know if Zoho has made any changes to address this. I'd like to be able to post to our school's alumni Facebook group as the school's Facebook page - so that the author shows as Mayer Lutheran rather
Anyone having issues confirming Facebook page in the Instagram App?
Not an issue with Zoho Social but been trying to confirm a Facebook page in the Instagram app so I can connect with ZS. For 4 days I've had an error that there's an issue and their working on it - this is when I click CONFIRM in the Instagram app under
Zoho Social now supports TikTok, Instagram Stories and Reels, and YouTube Shorts
Hey everyone, We are excited to inform you that Zoho Social now allows you to publish on TikTok! We've also updated it to let you create Instagram Stories and Reels, as well as YouTube Shorts. Here's a brief about the updates. Publishing on TikTok Connect
Dates on reports does not match Facebook/Instagram insights
I noticed the dates on the Zoho reports are one day off from the Facebook insights. Does anyone know why this is and why this would be happening? The Zoho reports are one day ahead of the FB reports. For example the data for 8/12 on Zoho will match the
Uh oh We couldn't attach that video.
I just upgraded our subscription this morning, and for some reason I can't upload a video to a post now. I keep getting this error. I emptied my cache, logged out and in again, and can't get it to work.
Social Channel login credentials used
I'm trying to see what login credentials are in ZOHO Social for the social channels we have connected. How can I find out what credentials were used?
Zoho Social fails for most videos with LinkedIn
I am observing that most videos are failing to publish for LinkedIn with the message whereas these are natively accepted in the destination platform. Please ensure a video aspect ratio between 1 and 2.4 for LinkedIn.
My browser slows down because of scripting errors
Every time a full reload of Zoho Social dashboard is requested the browser slows down. On closer scrutiny I observed a bunch of scripting errors logged in the console as illustrated below
Scheduled Posts Do Not Appear in Scheduled Posts List or Calendar View
I have posts that are appearing in my social media channels that did not appear in my list of scheduled posts or the calendar view. I'm starting to think my view of scheduled posts is incomplete. I have the business version of this platform. Has anyone
Animated GIF loses animation through API on Facebook
I tried to upload an animated GIF. Here are the results on various Social Media: Tweetdeck by Twitter. Animation Preserved (Passed) Interactive Facebook Timeline: Animation Preserved (Passed) Interactive Facebook Page: Animation Preserved (Passed) Interactive
Schedule Tiktok post
Do you have plans on Schedule Tiktok post feature?
How do I add a post from Zoho Social as a #Reply to a current tweet?
I am trying to send a post via Zoho Social and I would like to appear it as a #Reply to an existing tweet. Is this possible? Something like 'Reply to a tweet' option in #Chirrapp:
Zoho Social Instagram and Facebook Stories
I consider manage Instagram/Facebook Stories at Zoho Social are a must have Considero que poder gestionar Instagram/Facebook Stories en Zoho Social es imprescindible
The Queue doesn't take into account already scheduled posts.
So I have scheduled posts 5 weeks in advance 5 days a week at 8 pm...then I thought it would be easier to create a custom queue. So I created 5 days a week at 8 pm... If I then create a post and say 'add it to the next slot' it schedules it for that day
Lengthy Text to be given an automatic way to split and post into Twitter
I am not sure if I had raised this as a Bug or Feature Request to Zoho Social since there isn't a good Search Engine capability in the Zoho Forums I found recently a Google Chrome extension open source which gives an implementation also. I would like
Tiktok
When will Tiktok be added to the Zoho Social Platform?
Despite pre-converting a video to Twitter compatible format, Zoho Social refuses to accept
This web site (https://webservice.online-convert.com/convert-for-twitter) is for the sole purpose of converting a non compatible video for Twitter into a compatible one. However even after running a video through this web service Zoho Social refuses to
We couldn't fetch contact information for this Instagram user - Why not?
I just signed up for Zoho Social and it imported Instagram DMs but the sender's profiles are not clickable and I don't receive any information about them. I get this message: We couldn't fetch contact information for this Instagram user. It's for every
Token Expired?
Hi, Sorry for a fairly basic question, but I don't know what "tokens" are. My company's Facebook account has been disconnected from Zoho Social and it says it's because "Token expired. Admin needs to reconnect network." How do I reconnect? Thanks!
In Zoho Social Accounts Disconnecting Randomly
Over the last week, In Zoho Social, our social media accounts that are connected (Facebook and Instagram) keep disconnecting. The error says "Token expired. Admin needs to reconnect network." As an admin I've reconnected several times in the last week.
Multiple photos in an Instagram post
I would like to be able to schedule out multiple image posts to instagram and have it push the content to my phone. I understand that the api does not allow direct publishing. Try out Buffer and see how they do it. You can just send me a notification
Cannot "Sort by" Twitter posts in Zoho Social
Hi everyone, When I select the Twitter account and go to the Posts section in Zoho Social, I cannot "sort by" the posts as the button doesn't appear. This is happening accross 2 different brands and only with Twitter. Any way that can be fixed ?
Is there a way to schedule more than 350 at once?
I laid out a ton of posts in multiple spreadsheets and quickly hit my head on the 350 limit. Is there a way to enlarge the queue size so I can schedule more now?
Twitter Video Go-Live Notification remains without getting auto-dismissed
While the other posting notifications gets auto-closed after a while this particular Twitter Video Go-Live Notification remains without getting auto-closed till the user manually dismisses the same.
Why is CTRL+Z (Undo) and CTRL+Y (Redo) being blocked and/or overridden in Zoho Social textboxes?
When we type a long content it is necessary for the basic text editor shortcuts like CTRL+Z (for Undo) and CTRL+Y (redo). Not sure why Zoho Social has blocked and/or oroverriden these keyboard accelerators!
Keep 'New Post' Dialog Open
It would be great if there is an option to keep the 'New Post' dialog open after posting to selected social networks are completed. That way when there are of networks and only a few were selected to send a post and the same set has to be used for subsequent
Frequently used hashtags
It would be useful to see a list of and easily click to add hashtags to a post that we have used historically. It would help speed up the posting process and help us consistently post to the same tags. Maybe as a list that gets filtered as you type
How to restart repeated posts?
I had a set of posts scheduled to repeat monthly, but the maximum time I was able to set this up for was 6 months. It's now been 6 months - how can I repeat those posts again for another 6 months (or preferably, indefinitely)?
Provide an option to mute an audio track in the enclosed video
There should be an option to mute the audio track when uploading through Zoho Social something similar to what https://webservice.online-convert.com/convert-for-twitter provides This will help avoid copyright infringements (inadvertently introduced)
Admin on Facebook accounts but Zoho won't let me add as a brand
I am admin on a number of Facebook and Instagram accounts. I signed up for an additional brand on Zoho with the intention of using the platform to manage additional ones. But when I try to add the FB page it doesn't show up. Zoho indicates I am not
wordpress - blog integration
HI, Any idea if and when wordpress integration would happen? Thanks
Bug in Zoho Social Despite having a compliant video for Twitter
I have a media which failed initially. Then used a service called Online-Convert here to get the same in Twitter compliant format. Even after that Zoho Social refuses to accept the video citing non-compliance. However the same went through without hassles
Instagram DM and Alt Text on Zoho Social
Hello everyone! We're back with some exciting updates. Yes, you read that title right—Instagram DM and Alt Text is here for Zoho Social! Using Instagram DM on Zoho Social You can now discover your ideal followers, step up your networking game, and manage and
IDEA: Ability to Re-post a previous post.
It would be great to b able to go back through posts and click a "Repost" button and al the post details popup including image. It would allow you to quickly repost images from history which would be very beneficial
My ZOHO facebook posts go to "Photos" instead of posting to my main page.
I am new to ZOHO, and last week when I posted something on Facebook and Google My Business it only showed up as a photo. I wanted this to show up on my main page.
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