Focus Group Webinar: Navigating the Real Estate Market with Zoho Survey
Hi all! In today's rapidly changing business scenario, staying ahead requires not just data but actionable insights. Zoho Survey simplifies the process of gathering crucial insights. It offers an intuitive interface for creating custom surveys, allowing
Skip logic not working on multi-select many answers question type
I have a question with 4 possible answers, and multiple answers allowed. Multiple choice – multiple answers CLOSE IF NEITHER A OR B SELECTED Q2. What age(s) are your children? a. 0-3 years b. 4-5 years c. 6-8 years d. 8 years+ Respondents should be sent
Tiny Tip Tuesday #34
Save and Continue Later In the previous tip, we spoke about how to get the NPS calculation done. Now let's say, your respondent wants to leave the survey before answering all the questions, or closed the survey window by mistake. What happens to the responses
Responders Printing Their Results
Hello, How do we add the function for people who take the survey to print their result after submitting the survey? I see the option to email each person but is there an option to print from the end page? Thank you
Zoho Survey and ServiceDesk Plus Integration
I enabled Zoho Survey in ServiceDesk Plus. But there are no instructions for how to specify the survey to link to or if information from the ticket can be added to the survey to track responses.
How to require one field or another
Hello. In a survey we are wanting to get a customer's name and EITHER their phone number or e-mail address. So all of our submissions should be either [ name + phone number ] or [ name + e-mail address ]. We have made the name field required, but we do not want to require the phone number field because some people may want to use their e-mail address instead (which is OK). And we do not want to require the e-mail address field because some people may prefer to give us their phone number instead
Matrix dropdown
Is there a way to create a matrix question with dropdown answers but 1 row correlates to 1 column? So really I want to combine 4 dropdown questions into 1 matrix but each question has a single, and different, dropdown for answers.
Custom report
Hello Everyone I hope everything is fine. I've tried to To change the layout of the reports, especially the summary page report, and I want to divide summary of each section in the survey but I can't For example: I have a survey containing five different
Tiny Tip Tuesday #62
One valuable tip for optimizing your survey analysis is to integrate Zoho Survey with Google Sheets. This integration allows you to automate the process of transferring survey responses to a Google Sheets spreadsheet, allowing you to conduct real-time
ZoHo Survey
Is there a way for my agents to populate some information before the survey goes to the customer? For instance, if we work with a 3rd party service to complete the job for our customer is there a way to include the name of the 3rd Party Service so we
How to remove Respondent Variables?
Hi I want to remove the Respondent Variables. First, I uploaded the CSV file to Zoho Sign and then I edited the columns of that CSV file and uploaded the new version again. And the Respondent Variables from the column of the old version still show. RV1-RV4
How do trigger a new survey to be sent via trigger or api?
Hello, We would like surveys to be sent out to get customer feedback after they have installed our product. We will need to trigger this from our application in a nightly job so that everything installed on tuesday is sent a survey on wednesday. What
Tiny Tip Tuesday #61
Enhance your survey's visual appeal using Zoho Survey's customizable themes feature. Tailor every aspect of your survey to create a lasting impression with your customer by customizing the background, header, footer, and body of your survey in specific.
Integration for all surveys, not per-survey
Hello, we are using Surveys, CRM, and Desk presently and would like to integrate responses into the CRM (create new contacts, update contacts if one already exists, etc), create Desk tickets based on survey responses, and then implement follow up email
How to insert a video link in a Zoho Survey
How can I insert a YouTube video link in my Zoho Survey? The video, a product demonstration, is the most important part of the survey. I would like for the user to click a link and have the video open and play in a new tab. Any help will be greatly appreciated!
How to disqualify response that has a low score?
I want to make screening questions based on their SES. Typically, to figure out SES, we ask their income, expense, number of people living. All answers are weighted with a score. EXAMPLE: Income $100 - $200 scored 2 Expense $100 - $200 scored 2 Number
How to import survey from survey monkey?
We want to move from survey monkey, but we don't want to start from scratch since I don't think it would financially make sense to rebuild all our surveys in Z Survey. Is there a way to import survey from Survey monkey into Z Survey?
Edit survey response with custom variable?
We have custom variables that are passed with the survey URL. Unfortunately I don't see a way to edit these custom variables on submitted responses. Is there a workaround? I tried appending tto URL but it oesnt work. Exmaple https://survey.zoho.com/editresponse?responseid=000000&surveyid=000000&name=name. doesnt seem to work
Preset survey close date
Is there a way we can pre-set the closing date for a survey? For example, I launch a survey on June 1st and I want it to automatically close on June 30th, so that I don't have to do it manually.
Scoring on Zoho Survey - Can Survey takers see their answers?
Is there a way for survey takers to see their results at the end of a quiz type survey where items have been scored? I have enabled for them to see the value result on the end page, but they're asking to see which items they got correct or incorrect -
How to Generate Random Number in Zoho Survey
is there a way to generate a random number that I can use in logic of the question. please help
How to random pick from answers in zoho survey
Does anyone know I can randomly select 1 answer from thier answers in Multiple Choice - Many answers. I need this since I need to check the quotas based on that 1 random select.
Getting the text for the questions of a specified survey from API or exported CSV/excel
I have a web app that will crunch the numbers post survey and generate needed files to use later, currently its downloading the completed survey excel file and feeding it to the web app, but I want to make sure what's uploaded is the correct survey, since
Change Mailto Sender Name
Hi May i ask whether we can change "mailto:surveyinvite@zohosurvey.com"? We would like to replace with our own email address to address concerns.. How do we do it? SmallBestOriginalRemove
Distribution Email Feature | How to add/customized users names for Sender Info
Hello Zoho Support/Community, I am having an issue with the distribution email feature. I am trying to figure out how to configure/add licensed users as an global option in the Sender Info. Take a look at the following video for more info https://www.loom.com/share/88a208d5b8114241b38fa7f56809bfcb
Access to all users to Zoho Surveys moudle in Zoho CRM
Hi, I am trying to give access to all the profiles I have in Zoho CRM, The Moudle have data from a survey made from Zoho Surveys, Only administartors can access this moudle for some reason, tried to give access to the moudle but it didn't work, I there
Can we integrate Zoho survey into Zoho desk? If so, how do we achieve this?
I would like to get a satisfaction score on a scale of 1 to 10. I created a survey and tried to integrate it with the Zoho desk. Any guidance is appreciated.
How to capture 'Score' from Zoho Survey that is used for conducting quiz based assessments, and make the number flow to other apps?
I am using Zoho Survey to build quiz based assessments. Each response is pre-assigned a score value. So assume there are 10 questions with each correct response carrying 10 marks.. totalling up to 100. Now if the quiz taker scores 80, how can I capture
Tiny Tip Tuesday #56
The quota feature in Zoho Survey helps in managing survey responses and gathering reliable insights. Learn how to get accurate and organized data from your survey using different types of quotas: Survey quotas can be used to limit the number of responses
Zoho Survey > Summary Responses > Display Option > Charts — Editing Colors Charts
Issue : I have multiple charts and would like to edit the colors representing the different options. I can't seem to figure out how to edit the colors. Example : Default colors set by Zoho Option A — Blue Option B — Green Option C — Orange Would like
Search Bar on dropdown question doesnt work on mobile
Hi, When using a dropdown question (one answer in my case) - when answering the survey on pc it shows a search bar inside the dropdown question so the user can search for his answer. for some reason, when using mobile, there is no search bar so the user
Updating Zoho CRM with the NPS score
I can't tell if I am missing something here... I have an NPS question on my survey and I would like to save the reponse to the linked CRM (I already have linked fields linked and working) However, surveys can only be sent at contact or lead level and
Tiny Tip Tuesday #60
When a survey is posted on social media, its goal is to garner valuable responses. Let's look at essential survey preview customizations for better audience engagement. Title: The survey's title conveys its purpose to the audience. You can either use
Wanted:- Freelance Zoho Survey developer
Our in-house developers simply don't have the time right now to upskill to Zoho Survey, so instead we are looking at hiring a highly experienced Survey freelancer to quickly help us build an in-line email survey. Full specs on request. Hourly or job-based
Disqualification and personal information of buy responses
Hi, I'd like to create a survey along with your buy responses service for my marketing research. I have questions of using your buy response service. 1) If a response meets my disqualifying conditions set in my survey, will this response be considered
Incorrect sizing of Survey in mobile
We are trying ZOHO Survey, Campaign, and CRM for our business. The Survey we have created does not resize correctly for mobile, especially iOS. The format of the survey is closer to the tablet size preview, which makes taking the survey very difficult on smart phones. We anticipate that 50% of our respondents will use mobile. There are smart templates in Campaign (which we are using) that fit mobile, why does our Survey not resize correctly for mobile? It does not appear as it does in the Mobile
Download the files from the exported PDF
We have a number of surveys online in which we ask for certain files. In the older surveys it is possible to download the files from the PDF. This feature seems to no longer exist today. Or is it possible to export one zip file containing both the PDF
Is there any way to include an uploaded photo from a survey in a trigger email?
I want to receive photos in a trigger email that are uploaded by the submitter. Is this possible?
Zoho Learn supports import / export | When will Zoho Survey catch up?
Zoho Survey has been a roadblock to getting my team fully integrated into the Zoho One ecosystem. Unlike other Zoho apps, Zoho Survey is Desktop-only for editing, impossible to automate (drag/drop reliant) and lacks basic import functionality for Survey
How to link survey questions created in ZohoSurvey to ZohoCRM
Hello Is there a way to link survey questions created in ZohoSurvey to ZohoCRM? It seems that the integration feature can only link survey responses. I would like to achieve this other than by linking the PDF of the survey results to a record in ZohoCRM
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