Can we integrate Zoho survey into Zoho desk? If so, how do we achieve this?
I would like to get a satisfaction score on a scale of 1 to 10. I created a survey and tried to integrate it with the Zoho desk. Any guidance is appreciated.
How to capture 'Score' from Zoho Survey that is used for conducting quiz based assessments, and make the number flow to other apps?
I am using Zoho Survey to build quiz based assessments. Each response is pre-assigned a score value. So assume there are 10 questions with each correct response carrying 10 marks.. totalling up to 100. Now if the quiz taker scores 80, how can I capture
Tiny Tip Tuesday #56
The quota feature in Zoho Survey helps in managing survey responses and gathering reliable insights. Learn how to get accurate and organized data from your survey using different types of quotas: Survey quotas can be used to limit the number of responses
Zoho Survey > Summary Responses > Display Option > Charts — Editing Colors Charts
Issue : I have multiple charts and would like to edit the colors representing the different options. I can't seem to figure out how to edit the colors. Example : Default colors set by Zoho Option A — Blue Option B — Green Option C — Orange Would like
Search Bar on dropdown question doesnt work on mobile
Hi, When using a dropdown question (one answer in my case) - when answering the survey on pc it shows a search bar inside the dropdown question so the user can search for his answer. for some reason, when using mobile, there is no search bar so the user
Updating Zoho CRM with the NPS score
I can't tell if I am missing something here... I have an NPS question on my survey and I would like to save the reponse to the linked CRM (I already have linked fields linked and working) However, surveys can only be sent at contact or lead level and
Tiny Tip Tuesday #60
When a survey is posted on social media, its goal is to garner valuable responses. Let's look at essential survey preview customizations for better audience engagement. Title: The survey's title conveys its purpose to the audience. You can either use
Wanted:- Freelance Zoho Survey developer
Our in-house developers simply don't have the time right now to upskill to Zoho Survey, so instead we are looking at hiring a highly experienced Survey freelancer to quickly help us build an in-line email survey. Full specs on request. Hourly or job-based
Disqualification and personal information of buy responses
Hi, I'd like to create a survey along with your buy responses service for my marketing research. I have questions of using your buy response service. 1) If a response meets my disqualifying conditions set in my survey, will this response be considered
Incorrect sizing of Survey in mobile
We are trying ZOHO Survey, Campaign, and CRM for our business. The Survey we have created does not resize correctly for mobile, especially iOS. The format of the survey is closer to the tablet size preview, which makes taking the survey very difficult on smart phones. We anticipate that 50% of our respondents will use mobile. There are smart templates in Campaign (which we are using) that fit mobile, why does our Survey not resize correctly for mobile? It does not appear as it does in the Mobile
Download the files from the exported PDF
We have a number of surveys online in which we ask for certain files. In the older surveys it is possible to download the files from the PDF. This feature seems to no longer exist today. Or is it possible to export one zip file containing both the PDF
Is there any way to include an uploaded photo from a survey in a trigger email?
I want to receive photos in a trigger email that are uploaded by the submitter. Is this possible?
Zoho Learn supports import / export | When will Zoho Survey catch up?
Zoho Survey has been a roadblock to getting my team fully integrated into the Zoho One ecosystem. Unlike other Zoho apps, Zoho Survey is Desktop-only for editing, impossible to automate (drag/drop reliant) and lacks basic import functionality for Survey
How to link survey questions created in ZohoSurvey to ZohoCRM
Hello Is there a way to link survey questions created in ZohoSurvey to ZohoCRM? It seems that the integration feature can only link survey responses. I would like to achieve this other than by linking the PDF of the survey results to a record in ZohoCRM
Is it possible to add 2 questions in a single row/line in zoho survey?
I would like to add 2 questions in a single line. for eg, customer name and customer company name in a single line.
Can Zoho Survey collect partial responses
Hi There - we are looking to choose a survey platform, and wanted to know if Zoho Survey allows collecting partial responses, i.e. if a respondent abandons the survey part-way, we can still collect whatever questions they have answered already. Thanks
Tiny Tip Tuesday #59
When restricting your participants from submitting multiple responses, it is important to inform them about it in the right manner. This month, let's focus on a small tip to let respondents know that their survey response has been received or cannot be
Tiny Tip Tuesday #58
Disqualifying respondents who don’t match your survey criteria has always been a concern. These respondents might be your potential leads in the future, or they might introduce you to new leads through word-of-mouth marketing. This is done right with
Ember MAP in Survey?
How can I embed Map in Survey. I will like to search for a venue in my google map and embed that in a RSVP Survey.
Live-Abstimmung und Wort-Wolke
Ich habe bei einem Anbieter "Mentimeter" die Live-Abstimmung mit Wort-Wolke gesehen, die man super bei Veranstaltungen einsetzen kann. Kann man mit Zoho Survey auch Live-Abtimmungen mit Wort-Wolk in Echtzeit darstellen?
Display Logic Possible in Custom End Pages?
We are attempting to design a custom end page that displays variables within the body of the message using the same logic criteria available for the questions. (We've been able to create the dynamic page we would like to display after the form is submitted,
Zoho survey-
we send a survey to multiple people and they need to fill in the name of the product that they are completing the survey for. Is there a way for me to review a summary of responses based on the products reviewed?
Zoho Survey Data Incorrect
Within Zoho Survey I can see that our ethnicity question/field where people can identify as NIUEAN shows 0 responses, however when exporting to csv, excel, zoho sheets all respondents come up as NIUEAN. It's like the "no" answer gets turned into a "yes"
Tiny Tip Tuesday #57
Last month, we saw how to use the quota feature to limit survey responses based on certain criteria and gather reliable insights. When using this feature, a respondent's session ends abruptly upon meeting the mentioned criteria. To handle this better,
Zoho Survey Analysis
Hi, I am working on a market research survey. When it comes to analysing the results, I want to use different answers to provide different analyses and conclusions. For example: In the survey I will ask the question - A) how old are you? Later I will
Mobile App Doesnt Show Images in Reports
Images aren’t shown for image choice questions and accessing the desktop site on mobile looks like this
Request: Image Ranking Question Type
The image selection question type allows for star rating and multiple choice selection, but no direct way to allow for image ranking. I think it would be as simple as asking the user to click the top ranked photo then gray out each photo as it's chosen
Bug: Answer Piping causing Major UI Bugs
Questions using multiple answer piped in answers from various questions cause major UI bugs in the builder, though these types of questions still work.
Bug: Images not loading
Images often fail to load for image type questions. The problem is worse when the images are larger in size. However, this was occurring when the total number of images was under 5MB (60 images total), and it happens almost every time.
Request: Zoho Survey Integration with Zoho Workdrive
Every other app in Zoho One is integrated with Workdrive, even Analytics. When will Survey add this? Just need for adding images to the image selection questions, thanks!
How to set up Survey and ZohoCRM to work together.
Hello, I have a question about how to set up Survey and ZohoCRM to work together. I have a question about how to set up Survey and ZohoCRM to link Survey and ZohoCRM so that the date and time of a customer's survey response is also displayed in the ZohoCRM
SSO for Zoho Survey
I'd like to connect a Zoho survey with an identity provider to restrict survey visibility and access as such. the idea is that I want restrict access only to my registered users; the exact idea would be to run the end user through OAuth flow before they
Which variable to use to dynamically redirect survey respondent upon completion
Hi there. I am using another platform (Recollective) to send out a Zoho survey, and need to dynamically redirect respondents back to the platform upon completion, such that their response is logged as being completed as an activity. I am following these
Zoho Survey's export is great. What about import?
It would save a ton of time to be able to create surveys via import, especially given that images can only be uploaded one at a time. Please add the functionality to create surveys via import, or hey, bulk import of images to add to surveys would be great
Image is not displaying in Survey End Page when i use additional languages
Hi, i have set up a survey in german with images in the normal pages and also in the Survey End Page. I can use images in the pages when I use additional languages and it works. If I use images in the Survey End page they show up in the editor, BUT when
Multi column open text questions that allows respondents to add rows for additional information
I need to create a question that has 2 columns with open text, but I also need to allow respondents to click a "+" button, or something similar, so that they can add additional information if they choose to. I've tried using the Multiple Textboxes type
Survey to CRM Integration with Lead Scoring
Hi everyone, I'm not new to the database world, but am new to Zoho and sales. My new company has asked me if it's possible in Zoho to send out customer satisfaction surveys that would integrate with Zoho CRM (which they're already using) to track lead
Survey choice bullets
I created the survey using a trial version. All questions have the same list of choices; strongly disagree, disagree, neutral, agree, and strongly agree. I entered the choices on the first question and then carried them forward to all of the other questions.
Zoho Survey or Forms
Hello, I want to ask for advice on a use case to determine how I can recreate this in Zoho Survey or Forms. We would like to send online onboarding forms for various needs. We usually send it one respondent at a time. When we send these forms, at many
Tiny Tip Tuesday #55
We’ve been discussing various ways to improve the response rate of surveys and subtly, using effective terms and conditions is an essential factor in it. When a customer receives a survey from someone, the immediate questions that pop up in their mind
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