Celebrating Connections with Zoho Desk

September 27 is a special day marking two great occasions: World Tourism Day and Google’s birthday.

What do these two events have in common (besides the date)?

It's something that Zoho Desk celebrates, too: making connections.

The connect through tourism

Before travelling to different places, we do a quick search to understand details about the place. "Google" has long been a synonym for the word "search." We've gotten used to saying, "Let's Google this place." With AI, search has become more interactive and made us more connected to information and experiences.

Tourism is about visiting new places; it adds essence to the connections we make by meeting people, learning cultures, and building understanding across boundaries. Every journey creates opportunities to listen, share, and grow together.

At Zoho Desk, we embrace this spirit of connection. We meet our customers in many ways:

Virtual events like webinars, community discussions, and one-on-one sessions have been great ways to connect and help a growing number of organizations around the world adopt our tools.

In-person meetups like Zoholics, user meetups, and on-site training take these connections to new levels. Our experts have traveled to countless cities to meet customers and establish deep bonds based on the value we create together.

In customer service, every interaction, whether face-to-face or online, is about more than resolving tickets. It’s about building relationships that last and creating meaningful impact through collaboration.

The power of connections through Google

Google, one of the pioneers in search engines, was built to help people find information. Today, many other search engines continue this mission, making knowledge more accessible while also strengthening human connections across the globe.

Zoho Desk reflects a similar spirit by building and enhancing connections through the Knowledge Base and the Community. The self-service hub is a rich resource that helps users configure and use Zoho Desk for effective customer service. The Community helps by providing a place for connecting with fellow users to share knowledge, ideas, overcome challenges and experiences.

Just as search has transformed the way we learn about new things, Zoho Desk helps organizations create support experiences that are simple, accessible, and more human.

The beauty of connections

World Tourism Day reminds us of the value of journeys. Google Day reminds us of the value of discovery. Together, they highlight the importance of connection and knowledge-sharing.

Zoho Desk is proud to play a role in this global story to help businesses and customers stay connected, understand each other better, and grow together. Every feature is built with one goal: to turn customer interactions into meaningful connections and make every discovery into an opportunity to grow, learn, and collaborate.

Turn every customer interaction into the best possible connection.
Lydia | Zoho Desk 

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• Lydia | Zoho Desk

  

• Ram Freedman

  

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