Beste Zoho Benelux Community,
Elke maand brengen we de Community Digest uit om onze gebruikers te informeren over de mijlpalen en talloze updates in onze producten. Februari markeert de start van de langverwachte Zoholics kaartverkoop, de viering van 100+ WordPress plugin integraties in Zoho Flow, de 10e verjaardag van Zoho Social, de nieuwe mogelijkheid om direct mail te versturen binnen de Cases module in CRM en de officiële release van LiveCase in Zoho Show. Laten we samen ontdekken wat er in de maand februari heeft plaatsgevonden in de Zoho Benelux Community!
Bestel vandaag nog uw tickets voor Zoholics 2025!
Zoholics Benelux en Nordics is eindelijk terug, en u kunt uw tickets nu hier bestellen! Met twee jaar in de planning, kunt u een echt bijzonder Zoholics ervaring verwachten in 2025...
Gedurende twee dagen voorzien wij u van informatie over onze nieuwste productreleases, actuele masterclasses van experts en inzichtelijke klantenpanels. Uw favoriete 1-1 sessies met technische experts zullen ook terugkeren, evenals een hal vol bruisende stands en interactieve ervaringen in ons expocentrum voor Zoho Partners. Het bekende lekkere eten, de geweldige goodies en de overvloedige netwerkmogelijkheden zijn vanzelfsprekend.
Maar we introduceren dit jaar ook een aantal nieuwe elementen voor Zoholics. We hebben een nieuwe locatie (hallo NBC Congrescentrum!). We organiseren een nieuwe awards ceremonie om bijzindere prestaties van onze klanten in het zonnetje te zetten. En de grootste verandering is dat we de traditionele tracks hebben ingeruild voor gecertificeerde productworkshops, zodat elk lid van uw team zijn of haar softwarevaardigheden kan verbeteren.
Bestel vandaag nog uw tickets voor Zoholics 2025 hier!
We vieren 100+ WordPress plugin-integraties in Zoho Flow
We zijn verheugd om een belangrijke mijlpaal met u te delen - Zoho Flow ondersteunt nu meer dan 100 WordPress plugin integraties! De Zoho Flow plugin in WordPress heeft ook 4000+ downloads bereikt. Deze prestatie komt slechts zeven maanden nadat we de 50 plugins in onze WordPress integratie galerij hebben overschreden. Met deze integraties kunt u workflows automatiseren tussen uw WordPress ecosysteem en meer dan 1.000 zakelijke apps. Van e-commerce en online formulieren tot marketingautomatisering en CMS, u kunt nu taken stroomlijnen tussen afdelingen en teams zonder afhankelijk te zijn van meerdere integratieplugins, aangepaste code of verschillende integratieplatforms. Ontdek alle plugins hier.
Zoho Social wordt 10 jaar!
In de afgelopen tien jaar heeft Zoho Social zich ontwikkeld tot een krachtige tool voor het beheren van sociale media. Van LinkedIn tot WhatsApp tot Threads, de software stelt bedrijven van alle groottes in staat om eenvoudig hun social media accounts bij te houden en te beheren.
Er zijn belangrijke mijlpalen bereikt, zoals meer dan 10 miljoen verzonden berichten en meer dan 100 miljoen gepubliceerde posts... Dit wakkert het vuur van onze ontwikkelaars aan om te blijven groeien en de functionaliteit van Zoho Social te verbeteren, en er is ons verteld dat automatisering hoog op de prioriteitenlijst staat voor de komende tien jaar.
Van harte gefeliciteerd Zoho Social!
Lees de volledige aankondiging hier.

Direct e-mails versturen via de Cases module in CRM
De mogelijkheid om e-mails te versturen vanuit de Cases module, waar gebruikers reikhalzend naar hebben uitgekeken, is nu beschikbaar, net als in de andere modules. Cases is een module in Zoho CRM die speciaal is ontworpen voor het beheren van supporttickets. Als uw organisatie een helpdesk of een vergelijkbare tool heeft, kan een gebruiker de tickets direct vanuit de Cases module oplossen.
Voorheen moesten gebruikers naar de module Contacten gaan om een e-mail te versturen over een case. Bovendien verschenen bij het bekijken van gegevens van een contactpersoon alle e-mails die aan de contactpersoon waren gekoppeld, waardoor het lastig was om e-mails te vinden die betrekking hadden op een specifieke zaak.
In deze verbetering kunnen gebruikers ervoor kiezen om alle casusspecifieke e-mails te bekijken die naar de gekoppelde contactpersoon zijn verzonden vanuit de module Zaken, waardoor extra context wordt geboden. Gebruikers kunnen nu ook individuele e-mails en massamails rechtstreeks vanuit de module Zaken naar de gerelateerde contactpersoon sturen.
Bekijk deze verbetering hier in meer detail.
Maak kennis met LiveCast in Zoho Show
Naarmate de wereld digitaal verandert, verdwijnt vaak de menselijke maat in de manier waarop we dingen doen. In zo'n scenario kunnen persoonlijke contacten het verschil maken - of u nu uw volgende grote idee presenteert, een teamtraining geeft of een klantpresentatie geeft.
Eén manier om deze connecties op te bouwen is door uw publiek u te laten zien terwijl u presenteert. Om dit mogelijk te maken, introduceren we nu LiveCast in Zoho Show!
Met deze functie kunt u uw live video in dia's weergeven, zodat uw publiek zowel uw aanwezigheid als uw inhoud kan zien.
Ontdek hier hoe u deze functie inschakelt.
🎉 Word lid van de Zoho Benelux Community en blijf op de hoogte! 🎉
Blijf op de hoogte van het laatste nieuws, productupdates, exclusieve evenementen en nog veel meer. Bent u al lid? Blijf dan deelnemen en help de Zoho Benelux Community te laten schitteren! 🌟
Zoho Benelux & Nordics Team
Recent Topics
Introducing Profile Summary: Faster Candidate Insights with Zia
We’re excited to launch Profile Summary, a powerful new feature in Zoho Recruit that transforms how you review candidate profiles. What used to take minutes of resume scanning can now be assessed in seconds—thanks to Zia. A Quick Example Say you’re hiring
Send Whatsapp message from Whatsapp template with custom variables
Hi, I'm trying to do some basic integration for sending WhatsApp messages from Zoho CRM using Zoho Desk whatsapp templates. When creating new whatsapp template in Zoho Desk we can choose ticket related fields as variables but it's not clear how to use
Recurring Events Not Appearing in "My Events" and therefore not syncing with Google Apps
We use the Google Sync functionality for our events, and it appears to have been working fine except: I've created a set of recurring events that I noticed were missing from my Google Apps calendar. Upon further research, it appears this is occurring
Dissociate account from contact
Hello, When I make the call through the API to "Dissociate account from contact" using, /api/v1/contacts/**integer**/accounts/**integer**/dissociate I get this response back, 422Unprocessable Entity (WebDAV) (RFC 4918) { "errorCode": "INVALID_DATA", "message":
Zoho Desk and Zoho People Integration - is it possible in order to alert whether an agent is available
Hi, We use Zoho People for our employees to log absence (Paid Time Off etc). I was wondering if it was possible that this information can be shared in to Zoho Desk, so that when allocating a ticket to an agent, if they are on leave there is an onscreen
Add Save button to Expense form
A save button would be very helpful on the expense form. Currently there is a Save and Close button. When we want to itemize an expense, this option would be very helpful. For example, if we have a hotel expense that also has room service, which is a
Change Currency symbol
I would like to change the way our currency displays when printed on quotes, invoices and purchase orders. Currently, we have Australian Dollars AUD as our Home Currency. The only two symbol choices available for this currency are "AU $" or "AUD". I would
Call transcrition working for ringcentral?
I don't see anything about what telephony providers can be used. The Zoho support person A said that RingCentral isn't supported. Zoho support person B said that it works, just make sure the call recording link works. Excellent instructions here: Call
How to Send Email from within a custom module (with or without an email template)
It is possible to send an email from the Deals module. However, I can't find a way to send an email from any of our custom modules. I have tried adding an email field to the modules (even though we don't really want one or need it there). That doesn't
All new Address Field in Zoho CRM: maintain structured and accurate address inputs
The address field will be available exclusively for IN DC users. We'll keep you updated on the DC-specific rollout soon. It's currently available for all new sign-ups and for existing Zoho CRM orgs which are in the Professional edition. Managing addresses
Zoho Inventory - Managing Items With Multiple Suppliers
Hi community, I'm working on a project at the moment for a car parts wholesale business. Each Item (part) has its own original manufacturer part number (sometimes more than one part number for the same item). When purchasing parts from 3rd party suppliers,
Retainer invoice in Zoho Finance modlue
Hello, Is there a way of creating retainer invoices in the Zoho Finance module? If not can I request this is considered for future updates please.
How do I see the total leads during a certain period?
I understand I can get the count of leads and potentials but the total number of leads in a certain period should be equal to Leads+potentials because when we convert a lead it gets moved to potentials and no longer exists there. is there a way i could
Where is the Global Search field?
I am looking for an alternative to SF.com. Zoho CRM seems to be work fine, and be customizable in terms of the fields and reports. But there's one big thing missing and it's going to prevent us from using it: there's no global search box at the top of
API 500 Error
Hello amazing ZOHO Projects Community, I get this message. How can we solve this? { "error": { "status_code": "500", "method": "GET", "instance": "/api/v3/portal/2010147XXXX/projects/2679160000003XXXX/timesheet", "title": "INTERNAL_SERVER_ERROR", "error_type":
In place field editing for candidates
Wondering about any insight/best practices for efficiently updating candidate records while reviewing them in a Job Opening pipeline. We can do in-field editing (e.g. update job title or City) only when we have the full candidate record open, however
Default tax type for mileage?
Where we are, mileage includes a government tax. Is there any way to set a default tax for the Personal Car Mileage category of expense? (Or any other way?)
Analytics Portal
I have the "standard plan" and want to explore the portal option; I activated the 15-day trial but do not see the pricing for the add-on. How can I get the price under "Upgrade add-ons." Thanks Rudy
Show price book list price
When using price books, once you add products to the price book in the Products related list you can display the Unit price which is the default list price; however, there is no option to show the price book list price. To see the price book list price
Cliq File Upload
While uploading large file like 500MB, it takes time, that fines. But if you resize window or move window in other screen, that uploading disappears. After upload complete & sent it will be visible
Zia Actions: AI-powered Workflow Automation for Faster and Smarter Execution
Hello everyone, Workflows got a notch better with AI-based actions. Actions such as field extraction, prediction, auto reply, and content generation facilitate quick execution with improved speed and accuracy. Zia can intercept useful details in newly
Constant color of a legend value
It would be nice if we can set a constant color/pattern to a value when creating a chart. We would often use the same value in different graph options and I always have to copy the color that we've set to a certain value from a previous graph to make
What's New in Zoho POS - October 2025
Hello everyone, Welcome to Zoho POS's monthly updates, where we share our latest feature updates, releases, changes, and more. Let’s take a look at how October went. Process returns for refunds, exchanges, or offer store credit Returns and exchanges can
Loan and purchase
My husband is lending me mobey to buy a vehicle intersst free ... I need to know how to record the cash receipt and how I pay it back... the money is for a vehicle do I just post the invoice for that as I normally would usung the loan money to pay for
Zoho Connect Module in Zoho Trident
Hi I really like where Zoho Trident is going. Having Mail and Cliq in one place is especially powerful. However, Zoho Connect really needs to be included to make this a true communication and collaboration hub. I would like to request that Zoho Connect
Zoho FSM API Delete Record
Hi FSM Team, It would be great if you could delete a record via API. Thank you,
File Field Validation
Hello all, We are tracking our customer NDA agreements in our CRM and have created 2 fields to do so, an execution date field and a file upload field. I want to create a validation rule to ensure that when the execution date field is populated that the
100 record view limitation
I have just migrated from another CRM and am starting in ZOHOcrm with over 5000 contacts. It seems that my searches and sorts are limited to 100 live records....or am I missing something. This seems to be very limiting...in a lot of scenarios (mass email,
ZUG Meet-ups are back - Across India (December 2025)
The Zoho User Group (ZUG) meet-ups are back, and this time, we’re travelling across India to reconnect with our amazing community! From Chennai to Delhi, Bengaluru to Mumbai, we can’t wait to meet you all in person and talk everything Zoho SalesIQ, automation,
Categorise Attachments
We take ID, proof of address, right to work documentation and more. I can upload a single file in to field, but we often receive multiple files for each category e.g. someone may send a separate file for the front and back of their national ID card. My team don't have time to manipulate the files in order to upload them as a single file. The options, as far as I can tell, would be to create additional fields on attachments in order to categorise what the file is, or to be able to upload single
Scheduling a meeting for just a 1:1 phone call
My business is B2C and many of my customer's don't want to engage in an online meeting for what can be handled in a regular phone call. I am trying to create a new meeting invitation, but there is no venue optoin for "phone call". How are other's handling
Need more details on API Usage Dashboard
Hi Team, We have implemented Zoho Expense for a client and has done some integrations with well known third party ERP via api. Recently we have noticed a huge spike in the API consumption. But we couldn't get the root cause for the same. I accept there
Power of Automation:: Automating SLA Timelines for First Response & Resolution for Issues module.
Hello Everyone, Ever wished SLAs could update automatically based on issue severity i.e no manual tracking, no missed timelines? That is exactly what one of our customers, Alex, wanted to achieve in the Issues module. So, we have setup a simple automation
Finding missing records
I have a challenge and I am not really sure where to start with it. I can't find any similar threads on here, can anyone help: I have two forms, FormA and FormB. Both forms have records that contain a field called Job_Number. What I am trying to achieve
Power of Automation :: Quick way to associate your Projects with Zoho CRM
A custom function is a software code that can be used to automate a process and this allows you to automate a notification, call a webhook, or perform logic immediately after a workflow rule is triggered. This feature helps to automate complex tasks and
Free webinar! Build smarter apps with Zoho Sign and Zoho Creator
Hello, Bring the power of digital signatures to the apps you build in Zoho Creator! Connect Zoho Sign as a microservice and enable seamless e-signature workflows in your applications. This integration allows you to automate signing tasks using Deluge.
Move orders scan ISBN
Hi We have ISBN setup to be searched in items zoho but move orders dissent recognize the ISBN is there q missing configuration? regards, JS
What's New - October 2025 | Zoho Backstage
Hey everyone! We’ve been busy rolling out a host of upgrades for Zoho Backstage. While some major features are still going through final rounds of testing to make your event experience smooth as butter, here’s what was new and improved in October 2025.
Zoho Analytics - Feature Request For Time Based Data Source Fetch
Hi Analytics Team, I have a client using Zoho CRM and they want a weekly report at 4:30pm every Friday, emailed to the sales team showing a pie chart of Closed Won Deals for that week. This is easy to achieve in Analytics but not so easy to ensure the
Zoho People Attendance Regularization – Wrong Total Hours Displayed
While using Zoho People, I observed that the attendance regularization is showing wrong total hours when applied to past dates. For example, if a check-in is added at 10:00 AM and check-out at 6:00 PM for a previous date, the system sometimes calculates
Next Page