Zoho Billing: The all-new end-to-end billing solution for SMEs

Zoho Billing: The all-new end-to-end billing solution for SMEs

We introduced Zoho Subscriptions in 2014 when a significant number of industries like SaaS and entertainment were embracing the subscription model. Zoho Subscriptions helped businesses manage their recurring billing, handle customers' subscriptions, and track key metrics for evaluating business health and performance.

Today, businesses are more flexible and experimental in their approach. Subscription-based businesses are exploring traditional sales methods, while companies that used to focus on one-time sales are considering tiered subscription plans.

To adapt to these emerging requirements, businesses need a billing solution that is future-proof. Therefore, we have enhanced and expanded Zoho Subscriptions into Zoho Billing, now equipped with both one-time and advanced features to cater to these varied billing needs.

Zoho Subscriptions Evolves: Say Hello to Zoho Billing!
Zoho Billing is an end-to-end billing solution for SMEs to handle complex billing workflows, automate customer lifecycles, deploy revenue recovery strategies, and enhance decision-making with insightful reporting capabilities.
 

Note: Before getting into the capabilities of Zoho Billing, we'd like to assure you that your data from existing Zoho Subscriptions organizations are safe and unaffected. Your interface will simply go through a minor upgrade, which will also include the new logo and domain: billing.zoho.com. If your business requires any of the additional capabilities that Zoho Billing offers, you can manually choose to upgrade your organization to a Zoho Billing plan that suits your needs.

5 reasons to upgrade to a Zoho Billing plan:

1. Easy product billing
Diversify your product mix; traditionally sell items and services using Zoho Billing. Create quotes, automatically convert them into invoices on the customer's approval, collect retainer fees and partial payments, configure automated follow-up reminders, and accept payments from a secure payment page.



2. End-to-end project billing
Zoho Billing helps you gain full control over your project's tasks and billing. Choose how you'd like to charge your customersbased on project hours, task hours, staff hours, or a fixed cost. Allow employees to log time into the timesheet through the web app, the browser extension, mobile phones, or Apple watches.



3. Effortless expense tracking
Manage your cash flow better by getting a clear understanding of your business's expenses. Zoho Billing helps you record your one-time and recurring expenses and categorize them into different expense accounts. Customers can be billed for expenses incurred on their behalf such as raw material costs or domain hosting charges. 



4. Granular business insights
Get a bird's-eye view of your business's performance from the all-new and enhanced dashboard that outlines receivables, revenue, expenses, and projects. Get a visual breakdown of your revenue to understand acquisition, one-time sales, upgrades, downgrades, and reactivations better. Segment reports with advanced filters and get the exact data that you need. Find patterns in customer behavior to improve retention with cohort analysis.



5. Versatile customer portal
The customer portal is equipped with capabilities to help customers with not just handling their subscriptions, but also managing quotes, projects, and timesheets. Estimates and timesheets show up on the portal for customers to see and manage. Listen to what your customers have to say by allowing customers to rate your products and services, and also share feedback.



We're looking forward to seeing you diversify what you sell and adopt a Zoho Billing plan for your flexible billing requirements. To know more about what Zoho Billing has to offer and its pricing, visit this page: Zoho Billing

If you have doubts regarding Zoho Billing/ Zoho Subscriptions, you can write to us at support@zohobilling.com

Regards,
The Zoho Billing team
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