こんにちは!サポートチームが作成した「Zoho CRM のアップデート情報」の中から1つ取り上げて紹介します。
*この機能はZoho CRM エンタープライズプラン以上、Zoho CRM Plusでご利用いただけます。(2023年12月1日時点)
■ アップデート内容
Zoho CRM のワークフロー機能において、"ワークフローが実行する処理"として新たに"Zoho Flowによる処理"が設定出来るようになりました。
Zoho CRM のワークフローとは?
設定した条件に基づいてタスクをユーザーに自動的に割り当てたり、特定の項目を更新するなど、定型的な作業を自動化できる機能です。
Zoho Flow とは?
Zoho サービスの1つで、コードを使わずにアプリをつなぐ連携プラットフォームです。
このアップデートにより、標準のZoho CRM の連携機能では実装されていないZoho サービスや、他の外部サービスを経由したワークフローを実行することが可能になります。
一部のプランを利用するユーザーさまのみの機能とはなりますが、ぜひ実際の画面で確認してみてくださいね。
当機能の詳細、利用する際の留意事項は以下の情報をご参照ください。
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