In our last post,
we discussed the essential features that a Zoho Projects extension can provide. Starting with this post andin every subsequent post going forward, we'll go through each of those features in depth, one by one, with an example use case.
In this post, we'll explore the Connections feature in detail.
Connections: When and why?
Creating a tightly coupled integration requires the establishment of a secure connection between applications. To achieve this secured connection, the Sigma platform provides the Connection feature that can be used to establish a secure link and perform data operations across applications seamlessly and efficiently through an extension.
Use case
Working on development-related tasks might require dealing with a variety of files, such as code snippets, help documents, or service level agreements. While several file management applications are available to securely store and organize data, manually handling file storage between applications remains challenging.
For our example, let's use Zoho Projects to manage all tasks, and Dropbox to manage and store data.
What is the difficulty faced?
Dropbox offers a file request feature that allows you to collect files and organize them into folders. However, as we talked about in our previous post, manually categorizing and uploading task-related files to their respective file request folders in Dropbox would be a time-consuming and laborious activity. Instead, it would be more efficient to integrate Dropbox with Zoho Projects so that uploading task files to Dropbox file request folders can be done instantly from within Zoho Projects. 
How can it be sorted?
You can create a connection between Zoho Projects and Dropbox. With the secure connection setup, the file request folders available in Dropbox can be listed on the task details page of Zoho Projects through an extension. You may then easily upload files from Zoho Projects to their corresponding folders in Dropbox, saving time and making you more organized.
What are the components required to achieve this use case?
- A connection between Zoho Projects and Dropbox.
- An extension configuration that includes:
- Creating an extension
- Configuring the plugin manifest
- Setting up the widget code to display the Dropbox file request folders inside the Zoho Projects task details page.
Now, let's see how we can achieve each of these components.
1. Creating a secure connection using the Connection feature
- Log in or sign up into developer.zoho.com.
- Go to Sigma and access your workspace.
- Once you enter your workspace, select the Connections section in Sigma.
Note: Connections created in Zoho Projects are also accessible within the Connections section in Sigma. These connections can be used in extensions to connect with other applications.
- Choose the service as Zoho Projects and select your Zoho Projects organization. Click on Create Connection.
- Sigma offers a list of default services from which you can choose and easily connect with Zoho Projects. If the application you want to integrate isn’t in the default list, you can add and build a connection with it using the custom services option.
Note: If you’re looking to connect Zoho Projects with another Zoho Product that also follows the OneAuth authentication mechanism, select the service Zoho OneAuth from the Default Services list to create the connection.
- In our example, the application to connect with Zoho Projects is Dropbox, and because it’s in the Default Services list, go ahead and choose Dropbox.
- After choosing the service, enter the connection name. A connection link name will be populated automatically.
- Toggle Use credentials of login user to Yes if you want every user installing the extension to access the connection using their own login credentials, or No if admin credentials are enough to access the connection.
- In our example, we'll proceed with the former. So toggle to Yes, and then click Create and connect.
Note: For services in which the option to choose the scopes is displayed, choose the necessary scopes, and then click Create and connect.
- You’ll be directed through a series of authorization steps before being prompted to connect with Dropbox by entering your login information.
- The connection will be established successfully once you sign in with Dropbox, and you will be redirected to the Connection Summary details page in Sigma.
- To access this connection as part of an extension, you’ll need to configure the sample code provided under the JSON section in the plugin-manifest.json file. We’ll explore this in the next section.
2. Extension configuration
Now that we've successfully established our connection, let's look at how we can achieve our use case feature of displaying the Dropbox file request folder within the Zoho Projects task detail page. As mentioned earlier, to accomplish this, we’ll need to implement the following measures.
A. Create an extension
B. Configure the plugin-manifest.json file
C. Set up the widget code
Let's explore these steps in order.
A. Create an extension
B. Configure the plugin-manifest.json file
- As previously stated, to access the connection established between Zoho Projects and Dropbox, the connection must first be configured in the plugin-manifest.json file.
- Copy the JSON sample code from the Connection Summary Details page and paste it into the plugin-manifest.jsonfile as the value for the connections key.
- You will also need to white list the Dropbox domain for Dropbox calls to be processed without being blocked.
- Include the domain in the plugin-mainfest.json file as the value for the whiteLitsedDomains key.
- As we saw in our earlier post, the plugin-manifest.json file includes a widget called Projects Extension by default. For our example, because we’re connecting with Dropbox and constructing a widget that will include Dropbox request folders to upload files, enter the widget name and location.
- The final configured plugin-manifest.json file for our example would be as follows:
- {
- "connectors": [{
- "connectionLinkName": "dropbox",
- "userAccess": true,
- "sharedBy": "xxxxxxx",
- "connectionName": "dropbox",
- "serviceName": "dropbox",
- "isUserDefinedService": false
- }],
- "whiteListedDomains": ["https://api.dropboxapi.com"],
- "service": "PROJECTS",
- "cspDomains": {
- "connect-src": []
- },
- "storage": true,
- "locale": ["en"],
- "config": [],
- "modules": {
- "widgets": [{
- "name": "Dropbox - File Upload",
- "location": "taskdetails_rightpanel",
- "url": "/app/dropbox.html"
- }],
- "triggers": []
- }
- }
C. Setting up the widget code
Now, that we’ve created an extension and configured the plugin manifest file, let's finally set up the widget code in order to display all Dropbox file request folders inside our task details right panel.
Dropbox.html widget code: Please find the widget code snippet as an attachment in this post.
- In this widget code, we’ve invoked the Dropbox API to list file request folders by constructing and passing the required data along with the connection we had established for Dropbox.
- The API will be invoked and return all of the file request folders in the task details right panel, from which users can click on the link and directly upload files to Dropbox from within a task in Zoho Projects itself.
Sample output
- Once the code is setup, publish and install the extension to check the functionality in the Zoho Projects portal.
- Enter a task and click the extensions icon in the right panel.
- From the lists of your Dropbox file requests, select the requests to which you wish to upload files.
- The file will be successfully uploaded in the respective Dropbox file request.
We’ve demonstrated how to upload files directly to Dropbox file request folders from within Zoho Projects in this example. As part of your extension, you can use the Connections feature to do a variety of tasks, some of which are highlighted below.
- View and update files associated with a certain request.
- Create Dropbox folders and share them with collaborators.
Connections, therefore serves as a powerful tool that assists you in establishing a connection with other apps and performing smooth data transactions across your applications, thereby improving business functions and optimizing your work.
We hope this information was useful to you. Continue to follow us for further updates!

Sign up for a
Zoho Developer account and start developing extensions for Zoho products using Sigma.
SEE ALSO
Recent Topics
Admin and Dispatcher Users show as Field Technicians in Dispatch Module?
Hi Zoho, Our Admin and Dispatch user both show up as Fied Technicians / Field Agents in the Dispatch module, but they most certainly should not be assigned to any of the work orders and service appointments. These users are NOT service resources. How
Don't understand INVALID_REQUEST_METHOD when I try to post up an attachment
When I make the POST request (using python requests.post() for files): https://www.zohoapis.com/crm/v8/Calls/***************01/Attachments I get this response: r:{ "code": "INVALID_REQUEST_METHOD", "details": {}, "message": "The http request method type
Zoho Payroll: Product Updates - June 2025
This June, we’re taking a giant step forward. One that reflects what we’ve heard from you, the businesses that power economies. For our customers using the latest version of Zoho Payroll (organizations created after Dec 12, 2024) in the United States,
View Products (items) in Contact and Company
Hi, I would like to know if there is an option to view all the products /(items) that were inserted in the pipeline deal stage for exemple "Win Pipeline" within the company and contacts module section? For instance, view with the option filter for the
Update subform dropdown field choices - on load workflow
Hi, I have a "Check In" form that has "Contacts" subform and a "Tickets" subform. When the form is loaded, I want to populate one contact and the number of tickets. I want the "Contact" field in the "Tickets" subform to have the choice of "Contacts."
Upload Zoho Inventory Item Image by API
itemID = item.get("item_id"); organizationID = organization.get("organization_id"); resvp = zoho.inventory.getRecordsByID("items",organizationID,itemID,"zoho_inventory_conn"); info resvp; image_file = invokeurl [ url: "https://t4.ftcdn.net/jpg/03/13/59/81/360_F_313598127_M2n9aSAYVsfYuSSVytPuYpLAwSEp5lxH.jpg"
Salesforce to Zoho One Migration
HI, I am about to start a migration from Salesforce to Zoho One I would like to know the best practise for this, my current thoughts to the approach is 1) Create fields, modules as required for migrating data 2) migrate Data 3) go live Will this approach
Zoho Expense Integration with Zoho Books
I want to know what flexibility do i have in selecting the chart of accounts which get a hit whenever we are posting any expense or advance in zoho expense?
Custom Function to Update Ticket based on Subject of Ticket
This may be pretty simple but I'm having issues with getting a custom function to fill out custom fields based on the subject of a ticket and not the body of a ticket. Basically we need to fill in the PO number and Item ID custom fields, both of this
Incoming 'Message' data via WhatsApp appears empty
the Incoming 'Message' data via WhatsApp appears empty; instead of customer messages, I only see CRM system notification messages are being displayed. I have seen 3 messages like this since yesterday it seems that in 'All Message' the message snippet
Handling Automatic Replies in Desk
We send out email campaigns (currently via Klaviyo) and naturally we receive "Automatic Replies" to these mass email campaigns. These responses are all being routed to Zoho Desk. We get two types of "Automatic Replies" Type 1) Customer is out of the office/holiday
Zoho Mail API Error EXTRA_KEY_FOUND_IN_JSON
I have a workflow set up in Pipedream that uses the Zoho Mail API to send emails from my account. It's worked without issue for months but today I'm getting the following 404 error for every email I try to send: { "data": { "errorCode": "EXTRA_KEY_FOUND_IN_JSON"
How to search (web API) for a Calls record by phone number?
Using v8 /Calls/search web api I'm unable to to complete a search request no matter how I use the api: When I try using "criteria=" I get: response: <Response [400]> response_json: { "code": "INVALID_QUERY", "details": { "reason": "the field is not available
[Free Webinar] Product Release Updates - Creator Tech Connect
Hello Everyone! We welcome you all to the upcoming free webinar on the Creator Tech Connect Series. The Creator Tech Connect series is a free monthly webinar that runs for around 45 minutes. It comprises technical sessions in which we delve deep into
Zoho GenAI API Error Not a valid response from zia.
Zoho GenAI API Error Not a valid response from zia.
Help me to retreive my Document
Please help me to retrieve my documents from any date between 1st February, 2025 to 20th,March 2025 .it got mistakenly deleted on the 21 of March 2025 due to phone screen malfunction I earnestly await your positive response .thank you
how to change the page signers see after signing a document in zoho sign
Hello, How can I please change the page a signer sees after signing a document in Zoho Sign? I cannot seem to find it. As it is now, it shows a default landing page "return to Zoho Sign Home". Thanks!
Look Up Field Type not available for events and tasks?
Look Up Field Type not available for events and tasks?
I cannot check out to Zoho People.
When I tried to check out today, there's prompt that inhibits me to check out: To add entry in Attendance, log time for any of your jobs
Digest Juin - Un résumé de ce qui s'est passé le mois dernier sur Community
Bonjour à toutes et à tous, Ce mois-ci encore, tout s’est enchaîné à toute vitesse ! On vous fait un petit récap de ce qui a marqué ces dernières semaines. Zoho RPA est une solution robuste d’automatisation des processus, conçue pour s’intégrer aux systèmes
Different Transaction Series for Different Types of Sales
Is there any way I can create multiple transaction series for different type of Sales? Say B2B-001 and B2C -001 for respective type of Sales.?
Unable to charge GST on shipping/packing & Forwarding charges in INDIA
Currently, tax rates only apply to items. It does not apply tax to any shipping or packing & forwarding charges that may be on the order as well. However, these charges are taxable under GST in India. Please add the ability to apply tax to these charges.
Customer Advance Zoho Book API
All I could find was Customer Payment API, it does not have facility to add customer advances, where those are not linked to any invoice as such. How to do it?
Even though the received amount+tax is equal to or lesser than the invoice value, zoho doesnt allow to record
Even though the received amount+tax is equal to or lesser than the invoice value, Zoho mentioned the error- you've recorded more payment than the actual invoice balance. please check again. screenshot also attached. You've recorded more payment than
Multiple deductions in invoice
I issue invoices to a customer that include multiple deductions that I would like to track in different expense accounts. But that is not possible in Zoho Books as there is only one Deduction field and even that I don't have control over to assign it
#BiginnersTips | How to bulk update closing dates for multiple deals in Bigin
Hello Biginners! Keeping your CRM data accurate is crucial for any business- big or small. One key aspect is ensuring that closing dates for deals are always up to date. Why? Because if a deal is closed but not updated, your dashboards and reports would
采购里出现付款通知 的错误
采购里面出现付款通知错误,怎么调整,我找不到路径,好像是ZOHO 自动生成的,请问怎么调整
{"code":1002,"message":"Statement of Accounts does not exist."}
Hello Zoho team, I faced an issue while trying to POST a sales order from sap to zoho books, using the below data packet: { "customer_id": "4322967000027451968", "line_items": [ { "item_id": "2154170000010847685", "rate": "752.00",
Add Custom Fields only in Customer module and not on supplier module!? Is not there a way to do that!?
I am trying to create custom fields on clients module but it also gets created on suppliers module; which of course does not make sense at all as a lot of custom fields are client or supplier specific but never both. I am missing something? This seems
Logging website service fees
Hello, I do a lot of freelance work on sites like Upwork and Wyzant and others and those companies take a small cut from what I pay or what I earn and I am wondering what is the correct way to log this in my books. For example if I charge $55 per hour
How do i clear a liability account without making a payment?
I have a liability account with a provision for an expected bill from previous years. However the bill never arrived and the provision/liability account with Cr balance has been carried forward for many years now. How do i know clear the provision made
2 Transactions for single Expense
I have make 2 payments and have 1 Invoice containing both the items. My Bank Feeds show 2 Transactions, How can i associate them with Single Expense? I tried adding them to Advance Payment, but advance payment I can only apply to Bills It seems. Why cant
Everything AI in Zoho Recruit – Webinar Recording Available!
AI is transforming the way recruiters find, engage, and hire top talent. In our latest webinar, we explored how Zoho Recruit’s AI-powered features can help streamline hiring, automate workflows, and improve decision-making. Missed the session? No worries
Introducing the FTP task in Deluge
Hello everyone, We're excited to announce the launch of the FTP task, a powerful addition to Deluge that enables you to effortlessly transfer files between various Zoho apps and your own servers. Unlike the invokeUrl task, which supports various HTTP
Custom widgets on Zoho one dashboard
Is it possible to create custom widgets on the Zoho One dashboard? I see there is a widget name My Open Tickets to display open tickets in my view, but I would also like to have a widget to display unassigned tickets. A widget to display unfinished projects
Data privacy concerns
Does Zoho team have access to my data in the database e.g. Balance Sheet, Bank account transactions, Profit & Loss statement etc.
Ability to Remove/Change Zoho Creator Admins via Zoho One Interface
Dear Zoho One Team, Greetings, We would like to request a feature enhancement in Zoho One. Currently, it is not possible to remove or downgrade a user with the Admin role in Zoho Creator from the Zoho One admin interface. Unlike other Zoho apps where
Zoho Sheets
Are they ever going to set up the feature "where I left off" just as you can do in Microsoft Excel online ? For me that is the only feature missing from Zoho sheets other than that I think they are terrific and use them every day. I only occasionally
Canvas Detail View Related List Sorting
Hello, I am having an issue finding a way to sort a related list within a canvas detail view. I have sorted the related list on the page layout associated with the canvas view, but that does not transfer to the canvas view. What am I missing?
Mass Update in Zoho CRM
Hello, I want to update my past update records by using deluge on some conditions. anyone can please tell me how can I do it.
Next Page