Serving your needs with Bigin toppings

Serving your needs with Bigin toppings

Hey Biginners!

We're excited to kick off our Developer Community series on building toppings for Bigin, and our goal is to provide an accessible, beginner-friendly, and relevant path for every developer.

Imagine creating tiny pieces of software that unlock enhanced functionalities and seamlessly integrate Bigin with other applications. Those pieces of software are Bigin's "toppings."

Let's dive in!

What are toppings?

Toppings are add-ons that help you to integrate Bigin with other third-party applications or extend existing functionalities, eliminating the need for Bigin users to switch between multiple service-providing applications. With Bigin's Developer Center, developers can build toppings and bundle them into all the features necessary to manage the businesses they serve. Users can install them in their Bigin accounts to enhance their user experiences with custom features and integrations.

How are toppings useful?

Imagine using Bigin and managing your business via different pipelines that cater to different business departments, like sales and support. On a daily basis, the customer support team may receive multiple emails related to these different departments; manually checking each email and saving them as records in the appropriate pipelines would be a time-consuming process and might lead to errors. Bigin's Email-In topping serves to address this functional inefficiency. By creating unique email aliases for different departments, Email-In ensures that any emails sent to these aliases are automatically converted into records in the related Bigin pipeline, eliminating manual intervention, saving time, and reducing the risk of errors. Teams can focus on responding to customers quickly rather than spending hours sorting and categorizing emails.

Or consider another scenario: A business is juggling multiple client meetings, managing several projects, and finding it difficult to track contracts and renewal dates. Without a system in place to manage these contracts, they run the risk of missing renewals, disrupting client relationships, and losing revenue. What they'd need is a topping that helps them organize their contracts in Bigin, set automated reminders for renewals or expirations, and seize every opportunity. Then, the team can focus more on nurturing customer relationships instead of worrying about missing crucial deadlines.

These scenarios highlight the important role toppings can play in business processes.

Now, let's explore where you can build toppings and the features available there.

Bigin Developer Center

To develop a topping for Bigin, make sure you have access to the Bigin Developer Center. You also need to have a clear picture of the functionalities and features you want to include in your topping.

The Bigin Developer Center is a cloud platform that provides developers with ready-to-use tools to create and publish toppings. In the Developer Center, each developer has a designated developer workspace where they can create and manage toppings. From the workspace screen, you can create a topping and enter the Bigin Developer Console, which serves as the space wherein you'll build, test, and publish your toppings, and offers various components to create, customize, and automate them. Read more about the platform's functionalities here.



Once you've developed a topping, the next step is to decide how you want to distribute it. For that, let's look into the types of toppings available.

Types of toppings you can build

Toppings can be either public or private, depending on the distribution method you choose, which in turn defines its visibility to users.

Public toppings

Public toppings are accessible to all users and listed in the Bigin Marketplace, an online store where users can find and install toppings. Users can also search for specific toppings or filter them from the available list.

This enables topping developers to generate revenue based on the number of times their toppings are installed. Based on user ratings and reviews, developers can periodically improve and enhance their toppings. The Bigin Marketplace team has provided guidelines for creating public toppings. Once a developer submits the topping, the Marketplace team will review and approve it, provided that it complies with the established approval policies.

Private toppings

You can create or use private toppings for specific users or organizations. The Developer Console generates a hashed URL that allows access to these toppings and enables you to control how your toppings are distributed.

Private toppings don't require approval from the Bigin Marketplace team and receive validation automatically. Once published, these toppings are immediately available for use. You can publish toppings privately if you want to provide an organization or client with customized features.

How to build a topping

Let's dive into the step-by-step process of creating a topping.

Accessing the Bigin Developer Center

1. Log in to or sign up for Bigin's Developer Center.

Note: The Bigin Developer Center is currently available in the US Data Center (DC). If your existing Bigin account is in another DC, you can still develop toppings by creating a free account in the US DC. To create a developer account, please contact our support team, and they'll assist you in setting it up.

2. After logging in successfully, access the Bigin Developer Center and enter a name for your workspace.




3. Click the Create Workspace button to set it up.

4. Once you create your workspace, you'll land on the Developer Center screen, where you can build your toppings.

Creating a topping

1. On the Developer Workspace screen, find and click the Create Topping button in the top-right corner.

2. Provide details for your new topping.




Enter the desired name for your topping in the Name field. The Unique Namespace is automatically created using the name you provide. Remember, you cannot change the namespace after you create the topping.

  1. Provide a brief overview of what your topping does in the Description field.
  2. Select the Terms and Conditions checkbox and click Save.

Now that your new topping has been created, it's ready to be customized. In the next post, we'll dive into the components and features available in the Bigin Developer Console to build your topping.

Stay tuned for more!

Next >>

    • Recent Topics

    • Can managers Upload documents to their direct rapports?

      Admin employees have the ability to upload documents to employees' files; however, managers do not have add/manage button - is it possible for managers to upload their direct reports' documents, such as absence documents or 121 documents. Is there something

    • Leave balance display for next year

      Is there a way to not have a rollover or not limit the leave balance depending on the date. For example an employee has 10 days leave balance and wants to apply for January leave in December. They cant because the rollover doesnt show the leave balance

    • Please add an “Auto-Apply Unused Credits” toggle

      Hello — please add a simple org-level option to automatically apply unused credits (credit notes, excess payments, retainers) to new invoices and/or bills. An ON/OFF toggle with choices “invoices”, “bills”, or “both” would save lots of manual work for

    • Zoho Books not working/loading

      Hi! I haven't been able to access/load Zoho Books for the past hours. I get a time out (and it is not due to my internet connection). Could you please check this asap? Thank you!

    • Custom Fields with Data Types for Expense and Payments Received in Zoho Books

      Hi all, We are glad to present to you, the option to create Custom Fields for the Expense and Payments received modules in Zoho Books. This also comes with an icing on top of it - Yes, the custom fields can now be created with different data types. Types like Text, Number, Decimal, Amount, Auto Number and Check Box are supported as of now. Rush to the gear icon at the top right corner, select 'More Settings', choose 'Preferences' in the left pane. Click the Expense/Payment preferences where you can

    • Zoho Cliq - Incident alert (Server outage - IN DC) | August 28

      We've received server down alerts and are currently investigating the issue (IN DC) to find the root cause. Our team is actively working to restore normal operations at the earliest. Status: Under investigation Start time: 09:44:21 AM IST Affected location:

    • How can I see content of system generated mails from zBooks?

      System generated mails for offers or invices appear in the mail tab of the designated customer. How can I view the content? It also doesn't appear in zMail sent folder.

    • Narrative 10: Assignment Rules - Streamlining Ticket Management

      Behind the scenes of a successful ticketing system: BTS Series Narrative 10: Assignment Rules - Streamlining Ticket Management In the complex world of customer support, a flood of incoming tickets can hit the help desk in seconds. Businesses must do more

    • Custom form - Duplicate Value Present

      I am new to Zoho People. I create a new form on Zoho People quite simple. A date (by default the current date) and a radio button with 3 options (Yes, No, Not applicable) I defined the date as ‘No duplicate’ as only one entry by date is allowed. I added:

    • Zoho API connection issues

      Hi, Today at around 1930 GMT our application started experiencing intermittent timeouts from the Zoho API. These intermittent timeouts are not enabling our app to work properly. The API connection was working just fine before. HTTPSConnectionPool(host='www.zohoapis.com',

    • Query Regarding our Partnership between AIC-JKLU and Zoho

      Dear Zoho Team, I am writing to raise a concern on behalf of AIC-JKLU, one of Zoho’s incubator partners. Recently, our startups have been facing difficulties while trying to get themselves onboarded on Zoho through our dedicated partner link. Unfortunately,

    • Getting events in the future

      Hi I am trying to get events in the future by calling this API Endpoint https://www.zohoapis.eu/crm/v8/Events?fields=Event_Title,Created_By,Created_Time,Start_DateTime But that gives me all events in the database. How do I make a query that returns all

    • Created Date/Invalid Fields

      Since Saturday we have suddenly had issues with our webhooks and data retrieval from CRM. Specifically how Created Date is handled. It appears there was some sort of change within CRM that broke a lot of our code that has been in place for several years.

    • Revenue Management: #9 Revenue Recognition in Media & Publishing

      Media & Publishing industry has evolved in recent times. It offers subscriptions, bundles digital and print access, runs sponsored content, and sometimes even sells ad spaces. If you run a media or publishing business, you will always get into a situation

    • Zoho CRM Community Digest - July 2025 | Part 2

      Hello, Everyone! We’re closing out July with a can’t-miss highlight: Zoholics Europe 2025! Happening from September to October, it’s your chance to level up your CRM skills, covering everything from automation and CPQ to dashboards and advanced workflows.

    • How can I trigger a flow action only once while updating contact?

      Hi, we have a trigger to merge&mail file when the field YYY is filled out. For this acion I used "Create or update module entry". But unfortunately we get tens of email on a day with this merged file, because the contact is being regularly updated. The

    • Copy a Record Template from one Form to another

      I have a Creator application with several forms.  I developed a record template for one of the reports/forms but want to use most of it for another of the form/report combinations in the application. Is there a way to copy the template (code or otherwise) to another form?

    • Tip of the Week #70 – Create common team signatures for your shared inboxes

      Did you know that a small detail, such as an email signature, can make a big difference in how your brand is perceived? One simple yet smart way to enhance your team’s communication is by creating common team signatures for your shared inboxes. Instead

    • Enhanced data export features: XLSX format, custom character encoding, and selective record export

      Greetings all, Here are a few enhancements related to exporting CRM data, including the ability to export data in XLSX file format now. The Export feature under Data Administration now offers new options that expand its flexibility and enable users to

    • Tip #42 – How to manage data security with Privacy Settings – 'Insider Insights'

      Data privacy is a cornerstone of trust in remote support. Through Privacy Settings in Zoho Assist, you can set up how data is gathered, stored, and handled in your organization. These settings ensure compliance, data protection for sensitive details,

    • Ticketbai! en el Pais Vasco

      Hola a todos, En enero de 2.022 se va a implantar en el país vasco un nuevo sistema de facturación, denominado ticketbai!, ¿hay alguna previsión de realizar las adaptaciones en zoho books o zoho invoices? Ignoro la cantidad de clientes que tienen estas

    • Zoho CRM mobile app feature update: home page widgets, field tooltips and user image upload

      Hello everyone! Your business doesn't pause when you're on the move, and neither should your CRM. That's why in our latest update, we've introduced a few new features to make your mobile CRM experience smoother and more efficient. Let's take a quick look

    • Zoho CRM Plain Text Template: Line Breaks and Formatting Issue

      Hello, I'm following the instructions to create email templates in Zoho CRM, but I'm having a problem with the plain text version. https://help.zoho.com/portal/en/kb/zoho-sign/integrations/zoho-apps/zoho-crm/articles/zoho-crm-email-templates#Steps_to_create_a_custom_email_template

    • Optimizing Task Handling: Auto-Remove Recurrence for cancelled Tasks.

      Hello Everyone, A Custom function is a user-written set of code to achieve a specific requirement. Set the required conditions needed as when to trigger using the Workflow rules (be it Tasks / Project) and associate the custom function to it. Requirement:

    • Important updates to your connectors

      Hello everyone, Greeting from Zoho Creator! We're excited to announce that we'll be rolling out significant backend updates to Zoho Creator's built-in connectors to enhance security by following the latest frameworks. The existing version of some of the

    • Create, collaborate, and manage agreements with Zoho Sign

      Agreements drive business. We launched Zoho Sign in 2017 as a simple digital signature tool to sign agreements from anywhere, at any time. Over the years, we've learned that most agreements go through last-minute changes before they're signed. Our users

    • Function #25: Automatically generate purchase orders from a sales order

      We kicked off the "Function Fridays" series with the goal of helping you automate your everyday accounting tasks. As we delve into today's post, I'm delighted to announce that we're here to present the 25th custom function in this series. While it is

    • hiding a topic from all but one segment (or list)

      My organization sends out a number of newsletters using Zoho Campaigns. One of those newsletters is for volunteers. In order to become a volunteer, a person has to first go through our volunteer orientation (training). After that, they can receive newsletters

    • How do I set up this automation correctly?

      When contacts enter my Subscribers list, I want it to reference a custom field to see if it is empty. Then I want it to do two things: If empty: Assign a tag based on a different custom field. If that custom field is empty, assign a different tag. If

    • Function #62: Display associated Quote on Invoice details screen

      Hello everyone! Today, we are sharing a Related List script that makes it easy to view and access the quote from which an invoice was created right from the invoice details screen. This Related List displays the Quote number and Amount, allowing you to

    • Desk x CRM Integration

      Howdy! We currently use SalesIQ but we are considering moving across to Desk as it seems to have more functionality that we want. One of the pulls is the ability for our customers to self serve. But, I might be getting over excited and not actually need

    • Issue with Save & Share Link – Works for Others but Not Creator

      I’ve enabled the "Save and Share" feature in Zoho Forms, and it works correctly for all users accessing the public link—except for me (the form creator). Issue Details: When I save and share the link, recipients see a “no permission” error. The form is

    • Save the pdf report from a registration form in a Folder

      Through Zoho Forms I created a registration form with quite a lot of rules to handle different variables (TEAM types, payment in installments, etc.), and the result is pretty good. The automatic PDF that is sent to the respondent upon submission is already

    • zoho forms integration to zoho work drive

      Scenario: A user fills out a Zoho Form, entering details such as email, mobile number, and other required information, and uploads supporting documents like PAN, Aadhaar, etc. Upon submission, the data is available in Zoho Forms Reports. Requirement:

    • Zoho Forms to Zoho CRM Integration failed - can I restart it?

      The integration of Zoho Form to Zoho CRM has failed. Is there a way for me to restart it for the impacted entry?

    • insert an equation, but in document, it shows an image not available.

      I'm new to Zoho writer and used Zoho writer in desktop app version . When I inserted an equation, I got an image not available sign. Any help is appreciated. Thanks, Charles

    • Zoho Desk Android app update - Swipe action customization

      Hello everyone! We have brought in support for the swipe action customization in latest version(v2.9.13) of the Zoho Desk Android app update, enabling you to configure left and right swipe gestures on tickets to carry out the actions swiftly without opening

    • Arranging Ticket Templates

      Is there any way to arrange our ticket templates? It doesn't look very organised when it's just arranged according to when they were created. We want the list to look more organised, by arranging/grouping them by topics, or even just by alphabetical

    • What they mean with "Portal"?

      I just downloaded this app to take my personal notes on digital art studio because it seemed to me the most comfortable app to do it, I use it very often, what do they mean by “no activity on your portal”? I have about 1 year of work here and I don't

    • favorites no longer listed

      Hello, I can no longer navigate to my Favorites from the pulldown at the top of my grid view (see attached screenshot). I wasn't able to find it anywhere! Please help me display my Favorites. Thank you!

    • Next Page